Textline 💬
@textline
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Business text messaging, customer service, #NPS surveys, #SMS . Text us at +1 (415) 849-4349
San Francisco, California
Joined October 2015
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Learn how to choose the right channel for every support situation with this deep dive into the customer support stack,
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Dockless electric scooters are coming to a city near you 🛴
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Meet us at
@Talkdesk
#Opentalk18
and learn how to add business text messaging to your Talkdesk account.
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Logos are like conversations. 💬 💬 💬 Check out the new Textline logo.
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📱 From one-handed typing to Animoji, texting and iMessage get upgrades with iPhone X and
#iOS11
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The skies are smoky and air quality is poor at Textline HQ in California. Text the word CAWILDFIRES to 90999 to donate $10 to American Red Cross California wildfires relief.
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The average email open rate is 21.3%, but the average text open rate is 98%. Learn how to make the most of high open rates with the perfect text for every situation.
#customerexperience
#businesstexting
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Our next live webinar is happening soon! Join us on Thursday, April 4 at 10 am PST to learn about using text messaging to enhance your customer experience.
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Help Textline grow! Join our affiliate program and earn money by referring businesses to Textline.
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Amid the Cambridge Analytica scandal, data security remains a Textline priority.
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Today we launched a new design of our business texting platform 💻
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Webinar alert! 🎉 We're joining
@aircall
,
@pipedrive
, &
@LushaData
to share our tips, insights, and best practices on how to embrace a full life cycle sales mindset in all stages of the customer journey on May 24th at 9am PDT. Register for free:
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Interesting story about how new emojis are proposed and approved before they wind up on your smartphone keyboard 📱
Will You Be My Emoji? 💍
Part 1️⃣ of a mini-series on emoji 😀
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Can customers text your business? Learn all about business texting at our next live webinar on Tuesday, January 29 💬
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Way to go
@andpizza
👏
In partnership with
@andpizza
,
@WCKitchen
takes on another incredible
#ChefsforFeds
venture. Read
@DCist
’s story on how these two companies are working together to feed those affected by the
#governmentshutdown
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Thanks to
@TechEstateToday
for hosting last week's 2017 Inaugural Silicon Valley Real Estate Tech Conference.
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Are you unsure how to share your
#businesstexting
number? Worry no more. 🙌 Here are 11 ways to make sure your customers know how to text you.
#salesdevelopment
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#iphoneXlaunch
tip: If a new iPhone X owner sends an emoji your device can't display, copy & paste a Tweet to
@botmoji
, who will ID it 📱
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Read our notes from
@Zendesk
's outstanding
#ZendeskRelate
conference last week in San Francisco 🌴
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Textline customers are using business texting to adapt during the COVID-19 lockdown.
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Your customers are tired of talking to bots. Read our blog to learn how to add people back into customer support:
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Two essential Textline auto-responses to optimize your process 📱
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Make 2022 the year your team closes more deals. Learn how blending automation and personalization will help you close deals faster in our webinar with
@pipedrive
on 1/18 at 10am PT. Register for free here:
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Drumroll please 🥁 …
#GlobalJam2022
is coming to San Francisco! Join
@FreshworksInc
and us on May 3 as we explore new ways to fuel business growth and build connections with other leaders in your local community. Register now!
#GlobalJamSF
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Hey
@Talkdesk
users, you can now add business text messaging to your Talkdesk account using Textline's new AppConnect app.
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Pipedrive users: connect Textline's business text messaging to your
@pipedrive
account and close more sales.
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No-shows cost businesses tons of money; they cost the U.S. healthcare system more than $150 billion a year. Learn how business texting can help you cut back on no-shows. ✂️
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We're excited to partner with
@aircall
,
@pipedrive
, &
@LushaData
on a "Lead to Loyalty" webinar on May 24 at 9am PDT! Learn from 4 sales experts on tips, tricks, and best practices for full lifecycle sales from acquisition to retention. Register for free:
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We love
@fastagent
's real estate email newsletters 💌
Join
@fastagent
from
@climbsf
,
@danthevc
from
@getrileynow
and Alex Pelin from TET.
Live on Facebook at 4:30pm PST.
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Check it out, Textline was featured on NewsWatch TV
Maximize customer service efficiency with
@textline
- the text messaging service for your business -- .
#BusinessMgmt
#businesstips
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Get a 1-on-1 demo with Textline. Book a demo to see how you can engage your customers with business text messaging.
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Learn how to add business texting to your customer communication stack. Live webinar starts in 15 minutes 📺
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Read all about how Textline and
@Pipedrive
customer Advanced Stem Cell Institute used our integrations to increase their conversion rate
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Choose one of our 150 SMS templates to inspire your next business text.
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Start your automation journey at
@Zapier
’s first, free virtual conference,
#ZapConnect
, on October 21!
Join us and automators of all levels to learn how Zapier and Textline work together to automate everyday tasks.
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👋 California real estate pros: Meet us at the 2017 LA Real Estate Tech Conference Nov 16 (
#TETLA
) 15% discount @
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We're excited and grateful to be one of
@SoftwareAdvice
's Front Runners for 2022!
Looking for a new
#CustomerService
solution? Our 2022
#FrontRunners
report showcases the top solutions in the market based on reviews from real users ➡️
Congratulations to:
@textline
,
@LiveAgent
,
@SlackHQ
,
@Apptivo
,
@engagebay
and more! 🏆
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We're excited to join the virtual
@Sales30Conf
next Wednesday and Thursday! Our COO, AJ Chan, will be speaking on how to improve your sales pipeline with SMS. Learn more:
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Are automation and a personalized touch both possible with today's customer support technology? We're excited to join
@gorgiasio
and
@LTVplus
for a panel discussion! Register for free:
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We're rooting for (the Textline customers on) Team 10th Planet! 😉
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Get interactive in your search engine marketing with Google AdWords plus Textline.
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Post your company's text-enabled phone number where customers can find it
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What is your NPS score? Send Net Promoter Score surveys via text with Textline!
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😛
📯 Draft emoji recommendations for 2018 published. Mango, cupcake, softball and salt are among the new entries
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We ❤️ Zapier!
Check out our integration with them here:
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Textline iOS app now in App Store. Provide your team with on the go features for business texting. Download now!
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Did you know that texting got more complicated this year? Not to worry.
We've partnered with The Campaign Registry to break down the changes so you won't get fined for illegally texting your customers, patients, and leads.
Register for free:
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The Textline team has been busy. Read about new features and updates to metrics, automations, slash commands, using variables in shortcuts and announcements, and more. 🧰
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Text San Francisco's Museum of Modern Art & it will respond with art on demand 👩🎨🎨🖼
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We're excited to be
@LTVplus
' latest partner to help improve customer service experiences for companies and their customers!
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Thanks to everyone who joined our webinar today with
@FreshworksInc
on
#SMS
support in an omnichannel
#CustomerExperience
! Still have questions? Text us at 415-849-4349 to chat with our team.
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Your customers are getting an average of 6 calls per day, and over 270 million messages are sent daily. Learn how to use perfectly timed texts to cut ✂️ through the voicemails and close more deals with these
#businesstexting
tips.
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After competing in
@Talkdesk
Digital Showdown this month, we're thrilled to support
@NewDoorVentures
and their work with Bay Area youth this
#GivingTuesday
with Talkdesk's $1,000 donation!
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Twitter's 140-character limit was based on the 160 character limit for SMS messages (saving 20 chars for usernames)
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Business texting is a convenient way to keep in touch with field workers because at least 93% of employees are already using their mobile devices for work. Learn how to use texting best to communicate with your field workers in our latest blog post.
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Call centers have a high turnover rate of 30 to 45 percent. Learn how business texting can help you lower this number and more in our latest article.
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🚫 stop texting your customers without getting their permission first. Here’s what to know about opt-ins.
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Recruiters and staffing agencies ❤️ Textline
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The average small-to-midsize company will spend up to $10k a month on Google Ads, but the average click-through rate is only two percent. Optimize your campaign results with business texting.
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Configure auto-responses any way you want with our new Automations feature ⚙️
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Want to use business texting but unsure where to start? Check out our master list of professional text message examples to get you started 💬
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Answering "K" is the text equivalent of rolling eyes but what is the most passive aggressive text?
@jimmykimmel
…
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To celebrate
#CustomerServiceWeek
we're adding features to Textline to help customer care agents provide excellent service via SMS 🤳
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SMS marketing campaigns perform seven times better than marketing campaigns conducted via email. Here are 22 templates to kick off your first campaign.
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Attract mobile customers via our Textline Widget! 😍 Allow customers to text with a “Text Us” widget on your website.
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We're happy to sponsor this episode! Good to have A Cast of Kings back on the air.
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Personalized two-way conversations go a long way with your customers, learn why in our latest partner blog post with
@freshdesk
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We're excited to partner with
@FreshworksInc
to showcase how you can embrace surprise & delight to increase your customers' LTV.
Join us on Tuesday, 10/26 at 11am PT! Register here:
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We've got tomorrow's lunch plans set. 💁🏻♀️
Discover how to solve phone burnout while improving customer experience with business SMS in our next webinar with
@freshdesk
and Fred's Appliance.
Register here:
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There are, count 'em, 5 things to know when using automation with your sales team. Learn these 5 *and* how to incorporate personalization into your sales process at our webinar with
@pipedrive
on 1/18 at 10am PT. Register here:
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