Zendesk
@Zendesk
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The intelligent heart of customer experience | 🔗: https://t.co/fZvAP0h46U
San Francisco, CA 94103
Joined May 2008
🤩 Tracee Ellis Ross, the award-winning actress, producer, and founder/CEO, will join us on stage at #ZendeskRelate:
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.@lovepop is on a mission to create one billion magical moments. ✨ See how they're using Zendesk to be the #ChampionsOf bringing people together. 💌
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The @Freshly team are #ChampionsOf eating right and treating their customers right. See how they use Zendesk to cook up amazing customer experiences. 👩🍳
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While we get ready to stream the new #FixerUpperWelcomeHome, you can watch how @magnolia became #ChampionsOf treating customers like family, thanks to a little help from Zendesk. 🏠
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.@magnolia uses Zendesk to put out the welcome mat for every customer 🚪 👋, however they arrive 📞 💬 📧. See what makes them the #ChampionsOf lasting relationships.
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From pop-up cards 📬, to a pop-up support team 👥. See how Zendesk helps @lovepop double its CX for peak season, to be the #ChampionsOf bringing people together 🤗.
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Sometimes the best gift is the gift of gratitude. 🎁 Share a special thank you with our #ThankYouMachine this holiday season:
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👀 What is #ZendeskRelate? 💡 Our annual flagship conference brings experts together to share what's next in CX. Join us in Las Vegas April 16-18 to dive into hot topics like AI, the future of customer service, and employee experience trends.
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💡 Busy business owners know that maximizing efficiency in the digital age is key. That's why @Sherrell_Dorsey turns to #GenAI to keep things running smoothly, no matter where her work takes her.
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👉 Attend #ZendeskShowcase NYC for free: @awscloud's Viktoria Semaan highlights event takeaways. 👀 Hear from AI top voices like @alliekmiller, @decisionleader, and @stephdink. 🧑💻 Catch the big AI announcements virtually:
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😭 POV: When the chatbot can't figure it out. 🤖 Meet more struggling AI bots and learn how #ZendeskAI is better built for your business:
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🥴 Bumbling customer service bots are highkey not a vibe, like @anjelahjohnson found out. 🤖 Check out the other bots you'll want to avoid and learn how #ZendeskAI makes customer service seamless:
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Send a personalized holiday thank you card to that person who’s always on the nice list. 📝 . Try our #ThankYouMachine today:
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🤝 For @sherrell_dorsey, personalization and data privacy go hand in hand. As highlighted in our #CXTrends 2024 report, security is no longer an add-on — it should be seamlessly integrated throughout the customer journey:
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🤖 Don't let your customer experience get ruined by bumbling bots like @anjelahjohnson here. 👉🏼 Meet the rest of the struggling #AI bots and learn how #ZendeskAI makes customer service seamless:
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If a prized possession (like HunBun) gets left behind on your trip, help is ready to go. When all your go-to hotels use Zendesk AI, every urgent message gets VIP service:
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⚡️ Enhance the employee experience with Zendesk’s latest innovations:
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👀 If you use Zendesk, make sure to save 30 minutes on March 5 for this: Get your product questions answered live, and learn about:. 💡 @klausapp and @tymeshift, our latest WEM solutions.🤖 #ZendeskAI advancements.🔐 New data privacy and security features
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🎟 Save your virtual seat for #CXTrends 2024: 🚀 Join us for a journey into customer experience as experts from @ClassPass, @Purple, and Rue Gilt Groupe discuss the themes uncovered in the Zendesk CX Trends report, from #AI to immersive experiences.
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💡 Learn more about our workforce engagement management tools: . Powered by AI, Zendesk WEM can improve your customer support operations from end to end.
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Musicians change their tune all the time. Just ask Snake Eyez. That’s why the most trusted guitar companies use Zendesk AI to keep up with preferences and orders – and get you right back in the groove:
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🤔 What is call center workforce management, and why is it so important?
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💡 The #ZendeskRelate 2024 keynote speech unveiled the world's most complete #CX solution for the #AI era:
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🌎 Zendesk continues to make progress on our environmental, social, and governance priorities:
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✨ 🪩 👀 #ZendeskRelate 2024 is fast approaching, have you booked your ticket to Las Vegas yet? 🍿 Our annual flagship event will host 60+ sessions over three days, covering everything from AI innovations to EX breakthroughs.
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💡 Join us for our first-ever Employee Experiences Trends webinar on June 11, featuring leaders from Zendesk, @Indeed, @TeamViewer, and @nyphospital sharing AI tips and strategies:
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👉 Three ways IT leaders can deliver better employee experiences—get the report:
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👀 Don't miss The Next Big #ZendeskAI Drop: Our latest AI innovations—from groundbreaking #GenerativeAI to enhanced data security and privacy, and what it means for your customers and employees.
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Companies that need to slow spending don't need to sacrifice exceptional service to do so:
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Zendesk AI puts humans first: . At Zendesk, our mission is to power exceptional service for every person on the planet. We’re accelerating our ambition by building AI with the belief that the customer is always human - whether it's our customer or yours.
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⏱️ Optimize your customer support team in 30 minutes: Our on-demand webinar will walk you through Zendesk's latest AI-powered workforce engagement management tools to set your team (and customers!) up for success.
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⏳ The Next Big #ZendeskAI Drop is fast approaching: 🎙 #AI leader @alliekmiller hosts, with Zendesk CEO @TomDaytonFlyers and industry experts sharing how you can unlock the full power of AI in customer and employee experience.
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👉 Report: IT leaders tackle new challenges with security, AI, and CX:
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Everything your business needs to create a better customer experience is powered by Zendesk. What's the best customer experience you've ever had? 🤔
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🎙 We asked consumers how they expect #artificialintelligence to transform customer experience. 👉🏼 Here are five key #CXTrends takeaways and stats your business should be thinking about:
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✨ Your free guide to AI for customer experience is here: . Discover artificial intelligence strategies that empower your team, reduce costs, and deepen your customer connections.
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🍿 Relive all the product announcements, AI features, and customer experience insights from #ZendeskRelate 2023 on demand:
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🎲 Feeling lucky? Your time is running out to score discounted tickets to #ZendeskRelate 2024: 🎰 Join us in Las Vegas from April 16-18 for dozens of sessions on AI, EX, and everything in between from the best in the customer experience industry.
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When you don’t know what to get them, use an AI-powered agent that gets you. The best maker marketplaces partner with Zendesk AI to help you find exactly what you need in less time:
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Start the new year right by sharing a holiday thank you card with our #ThankYouMachine. 💌 Go on, spread some cheer:
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Have you ever been trapped in the infinite call transfer hole? 😵💫
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Zendesk is built for agility. 90% of our customers deploy in eight weeks or less. 🏃 Get started on your head start:
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Knowledge is power. And a powerful knowledge base? ✨ Well, that’s just magic. With the help of #ZendeskAI, businesses can keep everyone happy – from execs to users and everyone in between. 👀 Learn about our latest #AI updates and product advancements:
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When customer service cat-astrophe strikes, 🐱 see why @Drizly and Zendesk are the #ChampionsOf patience and pinot. 🍷
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🔓 Unlock six strategies for adopting and enrolling an AI-powered workforce engagement management solution:
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🤯 We're just days away from The Next Big #ZendeskAI Drop, which is going to be — you guessed it — big: 🔌 Register for free and get a (virtual) front row seat to hear about our latest #AI innovations.
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Unlike some of the other CX software out there, Zendesk helps you build great customer experiences without forcing you into costly add-on fees. 💸 Start saving:
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🖥 Information technology leaders are under pressure from increasing customer expectations. 💡 But artificial intelligence is poised to change customer experience, a new Zendesk report finds:
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Zendesk is now a publicly traded company. We are listed as $ZEN on @NYSEEuronext
http://t.co/dLzIutNAy4.
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💫 #ZendeskAI empowers customer experience teams (and helps keep costs down). Learn how with our free AI playbook:
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🌌 The future of customer experience is bright. CX software should be easy to use. Break free from complexity:
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🥳 #ZendeskRelate 2024 is just days away! Tune into Zendesk CEO @TomDaytonFlyers's keynote address to learn how to revolutionize your customer experience with AI:
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👀 Want to unlock the priorities of 1,200 #informationtechnology leaders? 🔓 Our report breaks down the top areas IT leaders are prioritizing, along with strategic recommendations on how to realize these changes and stay ahead.
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🚀 Elevate your customer service operations with our latest workforce engagement management tools, powered by AI:
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🔍 Learn more about Zendesk QA: Put AI in charge of conversation quality and get instant insight into your customer support performance to keep customers coming back.
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👀 How is #AI reshaping #customerservice strategies? @amcdermo and experts from @Mastercard, @McKinsey, @Forrester and @TheEconomist got together to answer. 🍿 Replay their discussion with @economistimpact on demand:
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We’re clearing room on our awards shelf. 🏆 Zendesk has been ranked No. 1 by @g2dotcom in several categories: See innovation in action at The Next Big #ZendeskAI Drop digital livestream event:
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📔 Our free guide has everything you need to know for implementing AI into your customer experience strategy:
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🍿 If you can't make #ZendeskRelate 2024 in person, catch the digital event, streamed live to your timezone:
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👉🏼 Grab your front row (virtual) seat to see AI entrepreneur @alliekmiller and Zendesk CEO @TomDaytonFlyers reveal the latest #ZendeskAI news and announcements:
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🎙️ "Identify those patterns and find out what are we missing." @Kajabi VP of CX @jaredasks on AI's power to fill in customer service gaps. 🎧 More AI tips and tricks on the latest #ConversationsWithZendesk episode:
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⚡️ The weather can be unpredictable. But your customer service doesn’t have to be. With #ZendeskAI on their side, support teams can solve any customer issue in just a few clicks. 👉🏼 See our #GenerativeAI in action during The Big Zendesk AI Drop:
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🔦 Meet Spotlight, a conversation QA discovery engine powered by #ZendeskAI. Surface potential customer problems and take action to escalate issues or coach your support team. See more product news from #ZendeskRelate 2024:
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Helping you (and your business 😎) get from point A to B, seamlessly. 🛠️ If your customer experience software could use a tune-up and has you feeling trapped, break free from complexity and start moving ahead with Zendesk:
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🔮 Want to learn how AI is reshaping the workplace? Join us on June 11th for Zendesk's EX Trends webinar, where you'll learn how to: .🔧 Build an AI-augmented workforce.🤩 Offer customizable self-service tools.💡 Use data-driven strategies
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💻 A majority of information technology leaders agree: There is a high level of pressure to enhance customer experience. 👉🏼 How is artificial intelligence poised to change customer experience? Explore the new Zendesk report here:
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For years, Zendesk has been paving the way for excellent customer experience. And today, we unveil what's next. ✨ Relive the magic of the Next Big #ZendeskAI Drop:
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🥳 Generative AI is helping balance the workload for customer service agents, leading to happier agents and happier customers. 👉🏼 Discover AI for customer experience and solve your challenges head on:
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.@tailscale's CEO and co-founder @apenwarr shares the lessons he learned from his first startup — and how he turned it into a $113 million success. 🎧 Tune in to the full conversation from the #SitDownStartup podcast:
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🌌 Built on billions of real customer service interactions, meet Zendesk AI:
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🤯 How did @TheSunak overcome "60 to 70 rejections" to raise $161 million for his startup, @LinkSquares? . 🎧 Hear more from the founder on the latest episode of the #SitDownStartup podcast:
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💬 What is live chat? .⚡️ How can it help businesses improve their customer service? .🧐 How do you choose the right one? . Get started:
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The most complete customer experience solution for the AI era is here. 👀 Discover all the new product innovations we shared during the #ZendeskRelate 2024 keynote:
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With the new Zendesk Voice QA, you can automatically evaluate all of your voice conversations - just like your digital conversations. 👀 Catch up on all the big announcements from #ZendeskRelate 2024:
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Mischievous cats, 😼 wonderful wine, 🍷 and one happy customer. 🙋🏻♀️ This tale of customer service has it all. See how @Drizly uses Zendesk to be #Champions of patience, and pinot.
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Does your customer experience suck? 🧐 . See where your business stands with our #CXAccelerator quiz:
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