Emirates Support
@EmiratesSupport
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The official customer service Twitter channel for Emirates airline. We are here 24/7 to help you in English or Arabic.
Dubai, United Arab Emirates
Joined October 2012
⚠️ Be wary of imposter accounts. ⚠️ Our only official channels are @emirates and @emiratessupport, and can be identified by their gold verification checkmarks. Always double-check before responding. Do not engage with or click on links shared from other accounts. If you require assistance, please DM us using or visit
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@arpitbond131 Hi, thanks for reaching out. Regret knowing about your experience. Please submit the online feedback form for our Customer Affairs Team to investigate. They'll then get back to you. For any other help please DM us.
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@SureDand Hi Surendra, we're sorry for the way you feel. Please DM us and elaborate on your query to check and assist you further.
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@jlopez2505 Hi Joseph, thank you for your positive and valuable feedback. You may choose to provide your compliment by submitting the below feedback form.
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@Prakos Hi Prakash, please DM us with your booking reference number, email address and contact number as updated in the booking to assist you further.
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@DavidWesseldine Hi David, we are sorry about the experience you had. Please DM us your booking details, and we'll try our level best to help you. Thanks
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@NamrataSRao Hi, thanks for reaching out to us. We regret to learn about your experience. Please DM us your brother's name, email address and complaint reference. We'll be happy to check into this for you.
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@stephkxx Hi Steph, thank you for reaching out. Can you please DM your complaint reference or ticket number. We will look into this for you. Thanks
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@JackoLivesOn Hi Sumeet, we regret to learn about this. Please DM your booking reference, full names and the registered email address
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@Immacully93 Sorry to hear that. Feel free to DM your ticket number, name and email address. Thanks.
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@FriendsCause We're sorry to learn about the delayed bags. We've sent the details to our baggage support team to review & contact to resolve the issue at the soonest possible. Please DM us for any help. Thanks.
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@nazimdeviser Please DM us with the email address used to register a complaint. We'll check & guide you. Thanks.
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@burownidl01 Flight EK210 goes from Newark to Dubai via Athens. DM us if you need anything else.
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@p_adams76 Hi, we're sorry to read about this. Please address this to our Customer affairs team They'll look into this and investigate it. You can expect to receive a reply on this in 30 working days from when you filled the form. Thanks.
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@7swak Hello, we're sorry about that. Please provide us with a booking reference/ticket number, full name, and email address on the booking through a DM, here We'll be glad to check on this for you. Thanks
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@SohaMerhi What happened, Soha? Feel free to DM more details along with your ticket number, name and email address. Thanks.
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@Rajivnew Hi Rajiv, we regret to learn about your experience. Please DM us your booking reference, email and contact number. We'll check and advise further. Thanks
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