Emirates Support
@EmiratesSupport
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The official customer service Twitter channel for Emirates airline. We are here 24/7 to help you in English or Arabic.
Dubai, United Arab Emirates
Joined October 2012
⚠️ Be wary of imposter accounts. ⚠️ Our only official channels are @emirates and @emiratessupport, and can be identified by their gold verification checkmarks. Always double-check before responding. Do not engage with or click on links shared from other accounts. If you require assistance, please DM us using or visit
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@IamVijayJadi Hello Vijay, Please DM the dates, the number of passengers, and the class of travel. We'll look into it and try to help you. Thanks.
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@ShilMuscat Hi Shil, thanks for reaching out. Please DM your booking reference, full name and email address.
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@Acccha123 Hello, We're sorry to read about this. Please DM the booking reference, your full name, and the email address on the booking. We'll try to look into it. Thanks.
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We're sorry to learn about your bag, Shaheryar. We're still following up with the concerned team and are awaiting a response. Alternatively, you may feel free to write your complaint follow-up here by completing an online form. Our customer affairs team will review it based on the matter raised and respond to you via email. Please DM us for any help. Thanks.
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@shank_anan711 Hi Ananth, Please DM the booking reference, your full name, and the email address on the booking. We'll look into it and provide the details. Thanks.
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@DaanyalSpalding Hello Daanyal, thanks for reaching out. We regret to learn about your experience. Please DM us your booking reference, full name and registered email address to check and guide you further.
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@droftheforest Hello, we regret to learn about your experience. Please DM us your booking reference, full name and registered email address to assist you further.
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@arpitbond131 Hi, thanks for reaching out. Regret knowing about your experience. Please submit the online feedback form for our Customer Affairs Team to investigate. They'll then get back to you. For any other help please DM us.
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@SureDand Hi Surendra, we're sorry for the way you feel. Please DM us and elaborate on your query to check and assist you further.
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@jlopez2505 Hi Joseph, thank you for your positive and valuable feedback. You may choose to provide your compliment by submitting the below feedback form.
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@Prakos Hi Prakash, please DM us with your booking reference number, email address and contact number as updated in the booking to assist you further.
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@DavidWesseldine Hi David, we are sorry about the experience you had. Please DM us your booking details, and we'll try our level best to help you. Thanks
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@NamrataSRao Hi, thanks for reaching out to us. We regret to learn about your experience. Please DM us your brother's name, email address and complaint reference. We'll be happy to check into this for you.
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@stephkxx Hi Steph, thank you for reaching out. Can you please DM your complaint reference or ticket number. We will look into this for you. Thanks
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@JackoLivesOn Hi Sumeet, we regret to learn about this. Please DM your booking reference, full names and the registered email address
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@Immacully93 Sorry to hear that. Feel free to DM your ticket number, name and email address. Thanks.
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@FriendsCause We're sorry to learn about the delayed bags. We've sent the details to our baggage support team to review & contact to resolve the issue at the soonest possible. Please DM us for any help. Thanks.
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@nazimdeviser Please DM us with the email address used to register a complaint. We'll check & guide you. Thanks.
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