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sandesh Profile
sandesh

@heysandy801

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Building Shopify apps for a living • @stoqapp , @Filemonk_ • Tweets about SaaS, bodybuilding & figuring out life.

Toronto
Joined August 2023
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@heysandy801
sandesh
2 months
yowza
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@heysandy801
sandesh
4 months
mission: meet friends from Shopify status: ✅✅
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@heysandy801
sandesh
4 months
Managed app pricing is the way to go for us with new apps. Between this roadmap and the focus on Built For Shopify, I'm fully expecting it to have plenty of incentive to adopt. The App Store team also shared some early ideas going into 2025 and the theme was similar. Adopt
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@heysandy801
sandesh
2 months
forever grateful
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@heysandy801
sandesh
4 months
my primary goal at Editions was simple - meet all the lovely people i worked closely with when i was at @Shopify 2 years ago, and catch up on life. and it's so satisfying to check this off! really grateful for today :)
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@heysandy801
sandesh
3 months
2 years ago at the peak of my burnout, i left Shopify. a close friend recommended 'No Bad Parts' to do some inner work. and it took reading just a few pages to cry and break down entirely. i accepted that there's a part of me that lives and operates in fear. not the fear of
@hipreetam93
Preetam Nath
3 months
Wrote something new. I started therapy and understood more about my fear of failure.
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@heysandy801
sandesh
4 months
Lots of changes coming to the App Store through this year & 2025. TL;DR - - Structured data will be used to help merchants compare apps better. Managed app pricing & BFS will be used to incentivise adding this data. - BFS bar will go up. More direction from Shopify on specific
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@heysandy801
sandesh
6 months
if you see a guy in a weird, colorful shirt adorned with logos, that's me! see you all soon
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@heysandy801
sandesh
6 months
i wish Shopify would let us make cases for blocking merchants from using our app without the repercussion of a 1-star review. time and time again, we deal with merchants that abuse the system, waste our team's time on purpose, harass the team or make obscene requests for product
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@heysandy801
sandesh
4 months
on my way to Editions! if you see Lilo & Stitch on a shirt, that's me
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@heysandy801
sandesh
4 months
turns out @epsifund was right in front of me on my walk into Editions
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@heysandy801
sandesh
2 months
new app & more extensions (hello, customer accounts 👀)
@harleyf
Harley Finkelstein
2 months
Good morning friends ☀️ Entrepreneurs: whatchu building right now?
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@heysandy801
sandesh
11 months
felt so incredibly proud to be a part of the Shopify ecosystem seeing this! we're heads down supporting merchants all through the weekend 🚀
@tobi
tobi lutke
11 months
Today we celebrate entrepreneurs everywhere in style. Online and on @SphereVegas 🤩
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@heysandy801
sandesh
4 months
congratulations @kinngh also holy hell this dude is **tall**
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@heysandy801
sandesh
9 months
Just sent this out to affected merchants. Our app is effectively non-operational for @Shopify merchants in USA and Canada until we can get this sorted out. :( On Jan 12, a fraudster set up a fake Shopify store, sent phishing SMSs en-masse and got us temporarily suspended from
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@heysandy801
sandesh
3 months
first day back at the gym after 2 years of heads down work building our Shopify apps business. and i am sore as hell. working from the comfort of my bed today.
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@heysandy801
sandesh
3 months
forced to vent somewhere - i'm extremely frustrated with the rollout of Split Shipping from Shopify Summer Editions we've had countless merchants reach out to us asking if there's something wrong with the preorder flow on @restockrocket . Merchants were previously charging a
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@heysandy801
sandesh
4 months
One of my favorite pictures from Editions today - from Helium's talk on Shopify App Store Ads. This pretty much covers why you should invest in ads - the flywheel of glory. 1. Spend on ads 2. More installs and reviews 3. Better organic ranking 4. Better relevance for ads
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@heysandy801
sandesh
4 months
Great time meeting the Foxsell guys IRL! The dedication was unreal - @PrakharS96 was on live chat support while jumping in and out of conversation. I live just a few blocks away from @ShopifyDevs 's Editions and Pre/editions in downtown Toronto. Definitely gonna be taking these
@adhithya_vijai
Adi Vijai 🦊
4 months
I’ve known @heysandy801 and @0xfluke since I was 21 years old. They’ve built 2 successful companies already and this is their 3rd. They own several Shopify apps - @restockrocket being one of their most popular ones. Ofc, along with the usual suspects @PrakharS96 and @eternerd .
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@heysandy801
sandesh
8 months
hello X! we're selling a Shopify app in the Wishlist space. it makes great profit, has Built For Shopify badge and runs on a simple tech stack. if you're interested (and seriously so), shoot me a DM. asking price: $90,000. valuations are never a straightforward number, so we're
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@heysandy801
sandesh
2 months
and that's a wrap on our submissions! both @StoqApp and @Filemonk_ will get customer account extensions. and all extensions will be net new experiences that don't exist on the apps today. spent the past few weeks prototyping ideas; pretty happy with what we landed on. :)
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@heysandy801
sandesh
11 months
thank you @Shopify @ShopifyDevs 1 year ago, i interviewed at many companies to land a job. now, my co-founder & i lead an awesome team to help merchants around the world get more done. truly life-changing.
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@heysandy801
sandesh
4 months
phew, not gonna lie - our @heymantle trial ended today and that asking price hurts. about as much as we spend on servers 😅
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@heysandy801
sandesh
4 months
dropped by Post-Editions, and somehow i met, spoke to and learnt from more partners here than actual Shopify Editions. couldn't take a picture with y'all, so a mention will have to do. (until next Editions 😎) @iamitporwal @SpencerBonthoux @faridmovsumov @rnrmediagrp thanks
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@heysandy801
sandesh
4 months
Late to the party, but I was here at the Indie hacking retreat for a day - through sheer coincidence - and it was amazing! Got to hear from and meet some incredibly talented people. Really excited to see everyone's journey unfold. Altspace is amazing too btw. A community of kind
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@dprank
Prashant Abhishek
5 months
What an incredible week! 🤩 A bunch of awesome people brought together by their love for indie hacking, sharing the same space, having deep conversations, engaging in fun activities, and hacking things together. We did so much together. Collating some of our shared experiences
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@heysandy801
sandesh
2 months
no word yet, but i managed to let go of some anxiety and frustration with building a theme park. 🫠
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@heysandy801
sandesh
3 months
i spoke too soon. Shopify removed the Built For Shopify badge on both of our apps today, with no communication on why. both apps meet the criteria, but there's no way to apply in the dashboard. No additional details in the email or a follow up one.
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@heysandy801
sandesh
3 months
10 hours later, we were past the madness. and finally 36 hours later, we are back to operating in "normal" mode. it's been intense, to say the least. this intense period of working 12-hour days everyday started 2 months ago and it's been non-stop since - - early June: web
@heysandy801
sandesh
3 months
URGENT: we were asked to rotate credentials on @Filemonk_ . unfortunately while doing so, our team revoked the old key before using the refresh token to generate new ones. @ShopifyDevs @liam_at_shopify can you help us out here? thousands of merchants use Filemonk to sell digital
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@heysandy801
sandesh
2 months
at the risk of being called out for chasing Built For Shopify again (😉), we got confirmation today that we lost the badge for an access token leak earlier this year. this is why we had to rotate credentials. (and that we did a horrible job of doing right) good news is we'll get
@heysandy801
sandesh
3 months
i spoke too soon. Shopify removed the Built For Shopify badge on both of our apps today, with no communication on why. both apps meet the criteria, but there's no way to apply in the dashboard. No additional details in the email or a follow up one.
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@heysandy801
sandesh
6 months
it used to take us months, with very long days of doing support myself, to get 100 reviews on our Shopify apps. in April, my team got 100 reviews all by themselves! ★ that's the most number of reviews in a month for us. super proud of our team and the work we're doing! beyond
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@heysandy801
sandesh
4 months
she's cute and she's really good at tech support too
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@eternerd
Kunal
4 months
. @heysandy801 ’s dog Luna is the cutest fucking dog I’ve met (after my own 2 of course). Gotta kidnap her the next time I’m here. But for now I can’t wait to get back home to my doggos 🥹
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@heysandy801
sandesh
3 months
URGENT: we were asked to rotate credentials on @Filemonk_ . unfortunately while doing so, our team revoked the old key before using the refresh token to generate new ones. @ShopifyDevs @liam_at_shopify can you help us out here? thousands of merchants use Filemonk to sell digital
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@heysandy801
sandesh
4 months
great APAC meetup! thanks Foxsell @adhithya_vijai @PrakharS96 (and no mention of Foxsell is complete without @eternerd )
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@heysandy801
sandesh
5 months
kudos to the Mantle team! the Shopify developer ecosystem is now big enough that you can build for the builders and grow :)
@heymantle
Mantle
5 months
We're excited to announce that we have acquired App Store Analytics and Shopify App Store Index (better known as SASI). We're even more excited about what we're going to build with them.
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@heysandy801
sandesh
2 months
live on @StoqApp today: POS extension we're working towards a tight integration with Shopify across the board and this is one step in that direction! the Point of Sale extension makes it easy to collect signups for back in stock alerts in-person! select their product, enter
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@heysandy801
sandesh
5 months
been building Shopify apps for 3+ years now, but every review still gets me like the first.
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@heysandy801
sandesh
3 months
we crossed a major milestone last month and first item on the list is rolling out bonuses to everyone who helped us get there! our mission, as founders, is to make sure our team is taken care of and we'll do what we can to keep this going.📈
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@heysandy801
sandesh
3 months
i spoke too soon. Shopify removed the Built For Shopify badge on both of our apps today, with no communication on why. both apps meet the criteria, but there's no way to apply in the dashboard. No additional details in the email or a follow up one.
@heysandy801
sandesh
3 months
10 hours later, we were past the madness. and finally 36 hours later, we are back to operating in "normal" mode. it's been intense, to say the least. this intense period of working 12-hour days everyday started 2 months ago and it's been non-stop since - - early June: web
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@heysandy801
sandesh
3 months
@hunkybill i feel like this is inspired in some part by my recent post. in any case, I disagree. gaining and keeping that badge is pretty much working on marketing your product. merchants use it to decide if they should even consider installing an app. there's no customers to improve the
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@heysandy801
sandesh
6 months
hello @heymantle universe! we're just getting started here. maybe doing something wrong, but anyone know why our funnel doesn't show any conversion data beyond 'add app'? i can either see Install to Trial Subscribed or Listing View to Add App. but not from Listing View to Trial
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@heysandy801
sandesh
8 months
💯 this is stopping us from rolling out annual plans. we'd love to offer it to merchants, but not being able to charge usage fees is a bummer.
@elygiux
Eligijus
8 months
Why don't Shopify annual recurring application charges include usage charges like monthly recurring charges do? It would be amazing to have usage charges incorporated into our annual plans, as currently, we rely on additional charges for our annual plans 🤔 @ShopifyDevs
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@heysandy801
sandesh
2 months
is anyone else seeing 404s on redirect to confirming a charge? doesn't seem to be working on most apps i've looked at.
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@heysandy801
sandesh
3 months
we had to deal with significant performance issues early in June, and the delay in app performance analytics did not help at all. it was like playing whack-a-mole for 2 weeks straight. while we're here, can we also remove that delay on app store reviews? makes dealing with
@matthewsmith
Matthew Smith
3 months
The 24 hour delay on Shopify Admin Performance stats is way too long to do any sort of meaningful debugging. You make a change. Wait. Make another change. Real time metrics here would greatly benefit Shopify app developers.
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@heysandy801
sandesh
3 months
hoping to get an awesome featured video for our Shopify App Store listings! anyone done this before or know folks who are pros at this? :)
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@heysandy801
sandesh
3 months
absolutely love . we used the pricing card component for pricing pages on our main app and it looks so goooood
@devwithalex
Alex Abbott
3 months
✅ New `MediaGrid` component added to Polaris Components! Modeled after @Shopify 's own media grid found on the Product page, copy/paste this component into your app and within minutes give your users a sleek way to upload media 🙂 Check it out here 👉
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@heysandy801
sandesh
5 months
Capital in hand today is infinitely more valuable than a promise tomorrow. And we hope the new Preorders flow helps with exactly that.
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@heysandy801
sandesh
1 year
Super excited to roll out a big update for our @Shopify app - Restock Rocket. First things first - upgrade to Polaris 12! Building on top of Built For Shopify, there's tweaks across the app to get the spacing of elements and flow just right. Illustrations got a nip and tuck too.
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@heysandy801
sandesh
4 months
@l8r_graham @heymantle no doubt about that; i just replied to an email from Oren that we're not using Mantle to the extent that others are. and we likely won't anytime soon - it's a constant battle between adopting platforms like these vs building for customers. to be clear, i think the product is
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@heysandy801
sandesh
9 months
day 4 - we found a similar phishing attack on our other @Shopify app. a fraudster used the template testing flow to send a bunch of scam emails about Cashapp. we're in the process of shutting it down now, via rate limits & a shadow ban. didn't expect this level of spam and fraud
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@heysandy801
sandesh
9 months
day 3 update - we're still seeing merchant signups trying to send spam/phishing content. but this time around, they are caught in our filters. seeing a significant uptick in the number of merchants attempting this. might be a new fraud ring? @Shopify @ShopifyDevs
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@heysandy801
sandesh
2 months
merchants on @StoqApp started using our latest extension - for @Shopify Point of Sale - and hearing raw feedback on the extension being used in-person felt like the old days of building 0-1 product. so we're going to fast-track updates & roll out more POS extensions soon!
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@heysandy801
sandesh
2 months
live on @StoqApp today: POS extension we're working towards a tight integration with Shopify across the board and this is one step in that direction! the Point of Sale extension makes it easy to collect signups for back in stock alerts in-person! select their product, enter
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@heysandy801
sandesh
1 year
And finally! We're taking #buildinpublic in stride. We plan to continue building this app (and the rest) in public! It's a touch frightening to know that we're going to be on the hook in front of everyone else here, but I believe this is the right way for solo devs and small
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@heysandy801
sandesh
6 months
what's everyone with Shopify apps doing to stop fraudsters? we'd love to learn. sadly, this has happened far too many times to us and we've had to put hoops in place that require human intervention to get past. this is the only way we could think of that is fail proof, outside
@abhishek_ktsu
Abhishek Singhal
6 months
@harleyf @liam_at_shopify Help! Dealing with a major headache caused by a fraudster using my SaaS platform. My Shopify app facilitates marketing emails to customers, but this fraudster keeps creating short-lived Shopify stores solely to send spam emails using our app. Here's
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@heysandy801
sandesh
4 months
instant follow
@sappreviews
Shopify App Reviews
4 months
😱😱😱 Seriously? Do you scold the user for giving 1 star? Go to Google and type "how to convert 1-star review to 5-stars! 🤗
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@heysandy801
sandesh
1 year
planning to buy a domain that's one of our app's target keywords. somewhat expensive at ~$2,500 any advice from #buildinpublic or #indiehackers community on if we should go ahead or not? i've seen conflicting information on it making a difference vs not. 😅
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@heysandy801
sandesh
9 months
600+ reviews across our active app portfolio. and as close to 5 stars as it gets. it's been a wild and fun journey getting here. :) impossible to achieve without a team. if you're on the fence, don't think twice. hire and scale.
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@heysandy801
sandesh
2 months
takeaways - - get your basic security practices right. - work on your fundamentals; ignore the noise. - work towards keeping and maintaining Built For Shopify. it makes a world of a difference.
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@heysandy801
sandesh
10 months
well that settles it: you are not a Shopify Partner if you didn't get a thousand emails about DMARC authentication today.
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@heysandy801
sandesh
5 months
where's my SASI email alerts at? feels wrong to start my day without it
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@heysandy801
sandesh
1 year
This isn’t true. Simple apps don’t make it to the top just like that. We’ve seen age on App Store, reviews and pricing play a much bigger role, along with keeping up with the platform. ie if you’re cheap and you provide great support, you rank better. That isn’t to say that the
@hsivar20
Ravish
1 year
If you're a Shopify merchant doing >$1M/year it's VERY unlikely you're going to find the right app for your needs just by searching on the Shopify App Store, here's why The app store search algorithm is geared towards surfacing the best apps for the respective search terms but
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@heysandy801
sandesh
6 months
@Shopify can't wait!
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@heysandy801
sandesh
4 months
some days, i feel incredibly grateful for the life i live, for the people around me, the energy they share and the work i do. today is one of them. 🌅
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@heysandy801
sandesh
2 months
hotel? trivago. high converting landing page? X.
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@heysandy801
sandesh
3 months
@Filemonk_ @ShopifyDevs @liam_at_shopify huge thank you to @liam_at_shopify - he responded to my DM within literal minutes and helped us get a response from Partner Governance on the same day. people like you are the reason we work on the Shopify stack 🙌🏻 truly appreciate the great work you do and i hope we don't have
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@heysandy801
sandesh
11 months
So awesome to see so many Shopify app devs on here! Dropped a follow to everyone, and super happy I get to learn from y'all
@adhithya_vijai
Adi Vijai 🦊
11 months
@maluthebhalu @PrakharS96 We've been more active on Twitter in the last few months to connect with more app devs. Here are a few I frequently interact with or follow :) @eternerd @heysandy801 @rkssisodiya @0xfluke @paranoidtubeli8 @Rishabh_Tayal @_royaltomar @rohanrajpal98 @MurtuzaMerchan5
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@heysandy801
sandesh
4 months
And thank you @hipreetam93 @Drmausumidas @imabhinavrai @shashankkr9 @dprank for being so kind through my time in Dharamshala
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@heysandy801
sandesh
5 months
<BlockStack> <InlineStack> </InlineStack> </BlockStack> iykyk
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@heysandy801
sandesh
2 months
@kinngh on point. this needs to happen. for apps that are primarily storefront integration based, it's a pain to get it right across so many themes. (and the many versions and iterations of them)
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@heysandy801
sandesh
9 months
@Shopify if this continues, we'll strongly consider automatic bans via filters. there's no doubt it will affect signups and some genuine merchants will get caught in them, but i don't see any other way if this fraud ring isn't stopped at the store creation level.
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@heysandy801
sandesh
2 months
very inspiring. money is earned to be spent - on people, on things, on uplifting others around you. i think we'll aim to do something similar soon. :)
@helloitsolly
Olly
2 months
Our bootstrapped SaaS hit $40,000 MRR The best bit? We're now donating 3% of our MRR to charity I shared recently that I want to build from a place of joy and purpose, rather than from pain, or to prove others wrong Giving back is something I've wanted to do for a very long
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@heysandy801
sandesh
1 year
Nothing like seeing kind words about your Shopify app early in the day to set the mood! Reminder: if you (or anyone else you know) aren't satisfied with back in stock alerts, hit me up. 😄
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@heysandy801
sandesh
1 year
Excellent analysis by @DsMatie , and something for @ShopifyDevs to fix soon. Turns out if you manually translate you app listings, you lose out. Shopify's automatic translations rank ahead of them. We've seen this with our own app. We used to rank higher for 'back in stock' and
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@DsMatie
Mat De Sousa
1 year
I just sent my new email. I shared with you the new problem with the Shopify App Store. With the analysis I've made. You can read it here:
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@heysandy801
sandesh
10 months
everyone goes through it in their own way, but when you feel burnt out - like really truly burnt out - you'll know. 1. waking up everyday feels more difficult than it ever did. 2. brain fog makes it difficult to understand what's on your screen 3. you'll feel mind numbingly
@danielcranney
Daniel Cranney 🇬🇧
10 months
How do you know when you have burn out? 🤔
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@heysandy801
sandesh
10 months
maybe it's a December thing or having more people on the team thing, but it no longer feels like i need to get things done at breakneck speed for our Shopify apps. like we did everyday for the last few months. it's a good feeling, and i hope it stays all the way through 2024.
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@heysandy801
sandesh
3 months
@kinngh @eternerd @adhithya_vijai how did i wake up to sharing beds with everyone? 😂
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@heysandy801
sandesh
10 months
built a Slack app to help us keep track of L1 tickets for the Support team! all with ChatGPT i feel like people have accomplished way more with AI. so i guess it comes as no surprise that i'm truly mind-blown that i got this done. with just a few prompts.
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@heysandy801
sandesh
2 months
i think about this a lot—how we’ve moved past the point where growing more really matters. we keep pushing because the curve is supposed to go up and to the right, but where do we go from here? 1. keep the chart moving at all costs. 2. rethink the business and shape it around
@thejustinwelsh
Justin Welsh
2 months
Build a business where you can: - Live anywhere you want - Forget what day & time it is - Go out to lunch with your spouse - Take your kids to school every day Forget "scale" & "winning." Go live your life!
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@heysandy801
sandesh
2 months
good design is - - an iterative process - a focus on building delightful experiences - remembering that the user wants to get things done with your app - and they want to do it without pulling their hair out
@EcomBeckett
Beckett Oliphant
2 months
I've learned that good UI/UX is a learned skill. The first UI iteration of my Shopify app was awful. Then I learned from people saying it didn't make sense. Learning this is a matter of caring. Do you care to have a better UI? Work towards it.
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@heysandy801
sandesh
9 months
google search is so awful. search for what you want, read each ad to confirm it's not the platform you wanted to check, then scroll through a few more ads, and then finally, hopefully, it's what you were looking for.
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@heysandy801
sandesh
5 months
Shopify app devs, need your help! how are y'all offering annual plans if you have a usage based component? 😅 my cursory reading of dev docs tells me annual plans can't have usage billing. are you creating one time charges and then have the merchant approve it? or a wallet type
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@heysandy801
sandesh
6 months
another excellent post from @BrandonMChu . if there's one thing i learnt from working at @Shopify , it's pretty much that first point - urgency is everything.
@BrandonMChu
Brandon Chu
6 months
I took off all of 2023. Focused on health, family, travel… yada yada yada it was great. But during that time my brain atrophied, my work ethic diminished, and it got harder to focus. Despite a deep desire to build again, I've found that getting back to a grindset has been
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@heysandy801
sandesh
8 months
gotta love ex-Shopify folk; cream of the crop. great read!
@BrandonMChu
Brandon Chu
8 months
Spent some time analyzing my angel investment portfolio recently and wanted to share the good, bad, and ugly. Stripping out advisory/board shares, I've made about 65 investments to date: 10 are dead, 2 sold, and the rest are still alive in various states of health. 1.
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@heysandy801
sandesh
1 year
@arthurliebhardt Can’t go wrong with Strong app. It’s one of the best out there.
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@heysandy801
sandesh
8 months
this works; no need to test the theory. but we've tried it and i'll give you a rundown of the problems: (for many, the benefits outweigh the problems. i.e. YMMV) 1. the number of apps you maintain increases. this means more time spent in development. development of things that
@al_daro
Alex Daro
8 months
Testing a theory... Creating free apps for Shopify can boost the installations of my paid apps. Will report back 🕵️
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@heysandy801
sandesh
3 months
different title, same vibe: "URGENT problem with ..."
@dsteppenbeck
David Steppenbeck
3 months
New email from App Store Connect: We noticed an issue with your submission.
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@heysandy801
sandesh
4 months
okay, this is the real reason i dropped by. gonna be trying out what's supposed to be the best cookies ever - @felixandnorton review incoming
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@heysandy801
sandesh
1 year
@FORSBERGtwo @ShopifyDevs Luna reporting for @ShopifyDevs doggies roll call
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@heysandy801
sandesh
2 months
tons of great info being shared on this conversation
@liam_at_shopify
Liam Griffin
2 months
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@heysandy801
sandesh
4 months
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@heysandy801
sandesh
2 months
@kinngh "framework they bought that they could have forked for free" 😂
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@heysandy801
sandesh
1 year
Whoever you are, wherever you are - if you need a day off to re-energize, just take it. Your world and all its problems will be there for you when you're back.
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@heysandy801
sandesh
1 year
Any advice from indie hackers here on hiring your first set of employees? We’re growing and moving faster than we expected. It’s been just the 2 of us so far. Feels like diving into uncharted territory head first!
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@heysandy801
sandesh
1 year
not that i needed a reason to wake up and ship, but damn it just hits different when it comes outta nowhere! 🥳
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@heysandy801
sandesh
1 year
@tsiger It does! And starting with Polaris unlocks a lot for you down the road like Built For Shopify. :)
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@heysandy801
sandesh
5 months
thank you for this! so great to be here on X with the Shopify community
@kirplatonov
Kirill Platonov
5 months
If you're building Shopify apps with Rails, you must know how hard it is to manage Shopify Graphql API calls. Making requests with the shopify_api gem and handling responses can be challenging. But there's a better way...
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@heysandy801
sandesh
9 months
@fraxool that's awful, sorry to hear this happened. i think you're taking it in good spirit, but i'm not gonna lie - from the sound of it, it does seem unnecessarily heavy-handed. like others in this thread, i'm also unsure how Shopify found out in the first place. it's one of those
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@heysandy801
sandesh
9 months
day 3 update - we're still seeing merchant signups trying to send spam/phishing content. but this time around, they are caught in our filters. seeing a significant uptick in the number of merchants attempting this. might be a new fraud ring? @Shopify @ShopifyDevs
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@heysandy801
sandesh
9 months
Just sent this out to affected merchants. Our app is effectively non-operational for @Shopify merchants in USA and Canada until we can get this sorted out. :( On Jan 12, a fraudster set up a fake Shopify store, sent phishing SMSs en-masse and got us temporarily suspended from
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@heysandy801
sandesh
2 months
@releod definitely! will always share, and i'll have a detailed writeup soon so everyone avoids our mistakes. :) my biggest lesson learnt though is - build more theme parks!
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@heysandy801
sandesh
9 months
@cameronsmith @Shopify nice. definitely much simpler, but i've noticed an uptick in merchants asking why we need X data.
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@heysandy801
sandesh
1 year
@alexanderhupfer A painful lesson we learnt here. But we took it as a challenge to learn how to build a company that can run and scale without us, starting with support. It’s been a very rewarding experience that way.
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