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BBB

@bbb_us

Followers
64K
Following
3K
Media
2K
Statuses
18K

BBB is committed to advancing marketplace trust. X is not a complaint reporting platform & is not continuously monitored. Use https://t.co/zSW9lcFsze to file.

Arlington, VA
Joined July 2008
Don't wanna be here? Send us removal request.
@bbb_us
BBB
2 years
@AnneUrsell @TizzyEnt Thanks for reaching out. Please visit to seek a resolution with Better Business Bureau.
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@bbb_us
BBB
2 years
@jillnachel @realnorireed gets you started.
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@bbb_us
BBB
12 years
Scam Alert -- Scammers use Twitter direct messages to taunt users with fake Facebook videos http://t.co/v1uTk1Bv.
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@bbb_us
BBB
4 years
Got your COVID-19 vaccine? Great! Avoid sharing a pic of your vaccination card on social media. The personal info on it makes you a target for ID theft and helps scammers create fake cards. #BBBScamAlert #coronavirus.
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@bbb_us
BBB
4 years
@ogilvie_suzanne We encourage people to report a bad ad to us at
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@bbb_us
BBB
3 years
@Sensei_JohnnyLa @MiyagiDoKarate_ hashbrown we don't handle these types of complaints but thanks for thinking of BBB!.
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@bbb_us
BBB
8 years
If you aren’t @JimmyFallon, our holiday scam list is free!
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@bbb_us
BBB
7 years
BBB and BBB Wise Giving Alliance Offer Tips on Helping Texas in the Aftermath of Hurricane Harvey
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@bbb_us
BBB
9 years
#PasswordDay is May 5th! Here are three helpful ideas to help strengthen your #cybersecurity.
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@bbb_us
BBB
6 months
@HawksChronicles If the Iowa offense averages more than 10 ppg this year, we’ll consider your claim. 🏈 😉.
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@bbb_us
BBB
5 years
@DrDooleyMD @kroger Thank you for bringing this to our attention. BBB’s mission is to create a trusted marketplace, based on our Standards for Trust, which includes expecting businesses to embody integrity. Please consider filing a Customer Review:
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@bbb_us
BBB
3 years
@myponijose @unionlosangeles Please file a complaint at
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@bbb_us
BBB
6 years
It’s shopping season for cybercriminals stealing data to file fraudulent #IRS tax returns. Learn how to protect yourself: #TaxSecurity @IRSnews
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@bbb_us
BBB
13 years
Be on the lookout! Latest phishing scam exploits BBB’s trusted name. http://t.co/eTgnpoJS #scam #phishing.
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@bbb_us
BBB
7 years
A3. It only takes one employee to click on a bad link for the whole company to be affected. #idtheftchat
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@bbb_us
BBB
8 years
After a police raid of a call center in India, BBB Scam Tracker sees a large drop in reported tax collecting scams.
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@bbb_us
BBB
8 years
Thanks for the shout out and the laugh, @jimmyfallon. Love your show! Here’s #BBB advice on holiday scams:
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@bbb_us
BBB
7 months
If you’re getting ready to travel abroad and your Passport is expired, look out for online renewal scams. Do you know how to spot it? We do. tips in the article.
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@bbb_us
BBB
3 years
@TayJade__ @amourjess__ BBB cannot handle employment complaints. Please refer to your state's Employment Commission to see what services they offer. Please also refer to the Department of Labor:
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@bbb_us
BBB
6 years
This morning, @GioBenitez reported on the new BBB #counterfeit goods report and provided few tips on how to not be scammed when shopping online:. Via @GMA: #onlineshopping #scam #GoodMorningAmerica
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@bbb_us
BBB
7 years
#Twitter urges its users to change their #passwords due to a bug. Via @DigitalTrends .
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@bbb_us
BBB
6 years
The @FTC is warning people to be on the lookout for suspicious calls that claim to be from the Social Security Administration. Read more here: #Taxseason #taxrefund
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@bbb_us
BBB
6 years
On the podcast, we talk about an @FTC initiative to uncover the bad actors of veteran charity fraud. Don’t miss this episode. #Betterbusiness #DonateWithCare #DonateWithHonor.
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@bbb_us
BBB
7 years
A6 b. Be wary if a seller has to write down a credit card number. If they try to write down the 3 or 4 digit code from the back of your card, stop the transaction immediately. #Chatstc
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@bbb_us
BBB
6 years
How #Kylie Jenner's cosmetic line went from an F to A+ rating despite her controversial 'self-made' savvy businesswoman persona. More via @meawwofficial: #KYLIECOSMETICS #KylieJenner #makeup
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@bbb_us
BBB
7 years
@jiavella @mitch__lowe @TODAYshow @MoviePass @MoviePass_CS Hi Juan. If your issue does not get resolved, please file a complaint and we'll look further into it. Link:
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@bbb_us
BBB
7 years
#Fact about #CyberSecurity : Your email #password is the most vulnerable. #CyberAware #cybersecmonth
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@bbb_us
BBB
7 years
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@bbb_us
BBB
7 years
Actions speak louder than words. We encourage you to practice the 5 Gestures of Trust: Be Honest, Be Transparent, Be Proactive, Be Humble and Be Equitable. #customerservice #BBB5Gestures .
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@bbb_us
BBB
7 years
Veterans’ Charities that mislead: @wisegiving joins federal and state regulators in announcing enforcement actions @FTC
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@bbb_us
BBB
7 years
A6 READ THE PRIVACY POLICY. Know what data is being collected. Know who will have access to your data. Know what the vendor plans to do with the data. #ChatSTC #PrivacyAware
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@bbb_us
BBB
6 years
Thinking about investing in the stock of companies that tout the potential of high returns associated with cryptocurrency? Do your research first. #cryptocurrency #virtualcurrency #betterbusiness @FINRA .
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@bbb_us
BBB
2 years
We see a lot of mentions of us on Twitter, but do you know how our dispute resolutions services work? It takes more than a mention to get results.
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@bbb_us
BBB
10 years
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@bbb_us
BBB
7 years
What are you training for in life? Learn how to prepare for life’s twist and turns with @BruceVH. Full episode here: #Podcast #BBBpodcast #lifecoach
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@bbb_us
BBB
9 years
Happy Thanksgiving to @JudgeJudy and thanks for the shout out to #BBB on the show yesterday! We are happy to help.
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@bbb_us
BBB
5 years
It's Charity Fraud Awareness Week 2019! Give with your head and not just your heart. Watch for scammers taking advantage of your generosity. Visit for more information. #CharityFraudOut2019 #CharityFraudOut
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@bbb_us
BBB
2 years
It's a new era for BBB's Scam Tracker. Visit see what's new. Thanks to @amazon and @capitalone for your support of this initiative.
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@bbb_us
BBB
7 years
#TaxSecurity tip of the day: Make sure you're using the real @IRSnews website for information or when filing. #WednesdayWisdom #taxes . More tips:
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@bbb_us
BBB
6 years
Are smart toys part of your kids' holiday wish list? Here's what you need to know before bringing them into your home. From @CARUAdReview . #parenting #toys #holidayshopping
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@bbb_us
BBB
7 years
Good news! From the new BBB Scam Tracker Annual Risk Report, tax #scams are down. #BBBScamTracker. #taxes
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@bbb_us
BBB
7 years
Avoid scams by looking for red flags. Pay attention to invoices. High pressure tactics from scammers pretending to be a utility service is another. Train employees to look for #scams. #smallbusiness #BBBstopsmallbizscams @FTC @USPISpressroom
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@bbb_us
BBB
7 years
When you haven't carved your pumpkin and #Halloween is around the corner. Like/RT if that's you! #NationalPumpkinDay
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@bbb_us
BBB
7 years
When you realize that tomorrow is the office #Halloween party and you were born to win! #costumecontest #MondayMotivaton
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@bbb_us
BBB
5 years
BBB is the sixth most impersonated brand, according to reports to BBB Scam Tracker, and is currently investigating the situation. Anyone who has received this type of call is reminded not to provide any personal or financial information.
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@bbb_us
BBB
5 years
Don’t respond to calls, texts or emails about money from the government. Government agencies like the IRS won’t try to reach you on your social media accounts, or call, text, or email you about your economic impact payment. #FTC .
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@bbb_us
BBB
7 years
A6 If the data is optional, leave it out. If mandatory, consider providing fictional data. Your mother’s maiden name can be “Ezmarelda Ziltch” as long as you remember that when you need it. #ChatSTC #PrivacyAware
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@bbb_us
BBB
6 years
A1a Don’t share your name, home address or email address with strangers online. #ChatSTC #CyberAware
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@bbb_us
BBB
6 years
Knowing the most common #scams directed at college students can help young adults identify and avoid falling victim to the tricks of con artists.
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@bbb_us
BBB
6 years
Scammers Increasingly Demand Payment by #GiftCard. Via @FTC .Find out more here: #Scam #FTC
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@bbb_us
BBB
9 years
We've partnered w/ @YP to integrate #BBB ratings w/ YP business listings! Details:
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BBB
7 years
Getting ready for the #PressConference with @FTC and @USPISpressroom to announce a major law enforcement and consumer education initiative targeting fraud against small businesses. Tune in on Facebook Live at 10AM EST: #smallbusiness #MondayMotivation
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@bbb_us
BBB
4 years
@Jofred98 Check with your State’s Department of Housing (. They will have a venue for Landlord/Tennant Disputes and will handle any discrimination complaints as well.
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@bbb_us
BBB
4 years
BBB is receiving reports of con artists creating fake airline ticket booking sites or customer service numbers. If you are buying airfare, use caution and double check the URL or phone number before providing your credit card information. #BBBTip.
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@bbb_us
BBB
5 years
Citizen Heroes Report! Help others avoid being the next victim of a malicious scam. Visit to report scams in real time and protect loved ones from being targeted. Please share. #ScamAlert #scam #BBB
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@bbb_us
BBB
7 years
The @FTC is mailing 852 refund checks to consumers nationwide who bought bed bug treatments that claimed to use cedar oil.
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@bbb_us
BBB
7 years
A4 Mostly, the vendors collecting the data for analytics are using or selling it for targeted advertising. My exercise monitor knows when I sleep, and the manufacturer published a report of sleep habits based on the data they collected. #ChatSTC #PrivacyAware
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@bbb_us
BBB
7 years
Today is #SaferInternetDay. Before bringing an internet-connected toy or game home, make sure to read the #privacypolicy. For more tips: #SID2018 #toys #parenting
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@bbb_us
BBB
6 years
Did the manufacturer not resolve your issue? Check the manual to see if they participate in a warranty dispute resolution process.
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BBB
3 years
Cryptocurrency scams target users of dating apps. BBB offers tips on what warning signs to be aware of. #BBBwarning.
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@bbb_us
BBB
7 years
Happy #NationalVolunteerWeek. Don't forget to always check a charity's business profile first. Link: @wisegiving . #volunteer #quote #MotivationMonday
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@bbb_us
BBB
1 year
A new Better Business Bureau Institute for Marketplace Trust report shows young adults ages 18-to-24 are at an increased risk for scams. See the highlights:
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@bbb_us
BBB
6 years
Scam Alert: Do not participate in #SecretSister gift exchange circulating on #Facebook. It's a scam and also illegal. Learn more: #gifts #holidayseason #CyberAware
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@bbb_us
BBB
8 years
The new BBB Risk Index discovers the top 10 most risky #scams. #ConsumerProtection
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BBB
6 years
Doug Hilderbrand, External/ WRN Ambassador Lead at National Weather Service stops by The Bistro to us help us prepare for the unknown. Listen in to learn how to become a Weather-Ready Nation! @NWS @dcweatherbrand.#weather #bepreparedforanything
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@bbb_us
BBB
4 years
Thanks @STemko @GMA for reminding travelers to look before they book.
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@bbb_us
BBB
3 years
Remember to Spring Forward this weekend and check the batteries in the smoke detector!
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BBB
6 years
Mastercard has new rules aimed at protecting consumers from fraudulent online sales, commonly referred to as “free trial offer” scam. Find out what that means for you: #ads #fraud #Mastercard
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@bbb_us
BBB
7 years
We think #WorldSmileDay is everyday. Who else agrees? 🤣
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BBB
7 years
Have you seen an #ad for a product that claims to ease #opioid withdrawal symptoms? It could be a #scam! Here's what you should do: . #OpioidEpidemic #opioidcrisis
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@bbb_us
BBB
7 years
The #customer may not always be right, but they should always be first. The latest podcast episode is all about redefining customer service. Tune in here: #CustomerExperience #BetterBusiness
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@bbb_us
BBB
4 years
@joylesshouse Please file a complaint at
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BBB
7 years
When you realize that it's #MondayMorning!
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BBB
6 years
Fraudsters are taking advantage of the #GovernmentShutdown to scam people. Don't be fooled. Find out more via @ConsumerReports .#scams
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@bbb_us
BBB
6 years
If an online love interest asks you for money, it’s probably a scam. Learn more about how to avoid scammers from the @FTC:. #scams #FTC #DatingAdvice
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@bbb_us
BBB
7 years
A4 Most mobile device cameras embed time and GPS data in pictures for where they were taken. Keep this in mind when you post a picture. #ChatSTC #PrivacyAware
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@bbb_us
BBB
7 years
A #business doing exactly what it says it will do is one way to "Be Honest." Here are more ways to "Be Honest" #BBB5Gestures
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@bbb_us
BBB
7 years
Has a brand contacted you about becoming a #socialmedia brand ambassador? Don't be fooled. Full story via @GoodMorningAmerica Investigated by @NewYorkBBB . #BrandAmbassador #instagram
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@bbb_us
BBB
6 years
BBB Wise Giving Alliance blog offers tips for preparing for #HurricaneFlorence disaster relief giving. @wisegiving #donations.
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@bbb_us
BBB
6 years
Should you use Venmo, Zelle or Cash App? Everything you need to know about the hottest mobile payment apps. # .
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@bbb_us
BBB
5 years
Check out the full article at (And thanks @GMA for helping us spread the word!).
@GMA
Good Morning America
5 years
.@ABC NEWS EXCLUSIVE: Better Business Bureau issues warning cautioning consumers to not ask smart home assistant devices to find and call phone numbers because they could be scams. @giobenitez has more.
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@bbb_us
BBB
6 years
Here's the latest twist on Grandparent #Scam: The scammers are asking for cash in the mail… and grandparents are complying. More from @FTC here:
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@bbb_us
BBB
5 years
BBB Warning: Consumers, be cautious about work-at-home opportunities. #WednesdayWarning.
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@bbb_us
BBB
7 years
How to spot a #romancescam around #ValentinesDay? Here are #tips you should follow from the new BBB Romance Scams report. #onlinedating #dating #scams
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@bbb_us
BBB
7 years
A3 a. Read what an #app will access. If your flashlight app wants access to your contact list, you can be sure it is up to no good. #Chatstc
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@bbb_us
BBB
5 months
Do you know the signs of a fake website? Since most of us are on mobile, that small screen may hide big red flags. BBB has tips.
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@bbb_us
BBB
5 years
Thanks @WSJ for citing our recent study on scammer behavior!.
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BBB
6 years
A2a Understand how to best identify and protect your #smallbusiness by using the 5 Steps Approach to #cybersecurity guide. #ChatSTC.
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@bbb_us
BBB
6 years
Make the robocalls stop already! @FTC now recommends three steps for dealing with these illegal calls: Hang up. Block. Report. Learn more at:
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@bbb_us
BBB
6 years
If you are booking a last minute summer vacation (or future trip), look out for these travel #scams.
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@bbb_us
BBB
1 year
For small businesses to be successful they need to: .✅ hire the right people.✅ market the brand.✅ find new customers. Now, see BBB's 5 techniques to improve small business growth.
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@bbb_us
BBB
6 years
A2 Voice activated appliances/devices are the easiest way for younger family members to engage without being aware of it. #ChatSTC #CyberAware
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@bbb_us
BBB
3 years
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@bbb_us
BBB
7 years
A2. Watch out for phone calls or letters claiming that you’ve “won a trip” or websites offering prices that are too good to be true #chatstc #scamalert
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@bbb_us
BBB
7 years
Did you know that healthy and active employees cost #companies less money? Listen to the full episode with @HealthCharities here: #GivingTuesday #charity #podcast
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@bbb_us
BBB
3 years
@StaySafeOnline @CISAgov Change the manufacturer’s password immediately upon set up! Review all the parental controls in the manuals and if you’re helping an older family member, make sure they understand how to use the device. Consider 2FA for accessing accounts. #BeCyberSmart @CISAgov #BBBcyber
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@bbb_us
BBB
1 year
@VeiledLilyUwU If you would like to seek a resolution, please visit
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@bbb_us
BBB
7 years
Here’s a #tip to get you ready for Privacy Day: own your online presence! #PrivacyAware #WednesdayWisdom .More tips:
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@bbb_us
BBB
7 years
11 You can use the Scam Tracker to look for a scam or to report one. #idtheftchat
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@bbb_us
BBB
7 years
It's #GivingTuesday! As you prepare to donate to your favorite charity, beware of scammers. First, check if a charity is legitimate at For more tips go here: #ShopwithTrust #GivingTuesday2017
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