Toni | The Ops King 👑
@TheOpsKing
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Operations Consultant for businesses doing over $25,000,000+ in revenue/year. If you're doing over $0.5M+/year in revenue and want to scale your ops 👇
Joined January 2022
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Pinned Tweet
OpsKings Tampa Meetup 2023 👑
Thanks to everyone that made it to our first event.
Many more to come.
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@KyivIndependent
⚡️Croatian Citizen Here⚡️ This is strictly the presidents opinion, who has ZERO legislative power to enforce this! The PM and parliament will vote against his opinion, and support Finland and Sweeden joining. This is mostly internal political fighting between the president and PM
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I was a Director of Operations in a $2 million / year agency.
We used this exact sheet to manage:
- Monthly Income and Expenses
- Margin Tracking
- LTV Tracker
- Revenue per Client
- Annual Projections
Comment "send" and I'll send it over. (must follow)
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I've built systems for over +25 cold email agencies in the last year.
From $5k - $150k/mo.
I've revealed all my learnings in a 10 minute training.
The Ultimate Guide to Scaling Your Cold Email Agency
Comment "SEND" and I'll send it to you. (must follow)
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I've automated over +50 Client Onboarding Processes at OpsKings
This is the template we use for all of our clients
I've filmed a 23 minute training on how to use it for your business
Comment "send" and I'll send it over to you.
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@KyivIndependent
⚡️Confirmation ⚡️
Ok, this is good.
FM Grlic-Radman: Finland and Sweden have Croatia's 'unreserved support'
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@Defense_Talks
⚡️Clarification⚡️
@KyivIndependent
⚡️Croatian Citizen Here⚡️ This is strictly the presidents opinion, who has ZERO legislative power to enforce this! The PM and parliament will vote against his opinion, and support Finland and Sweeden joining. This is mostly internal political fighting between the president and PM
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Me walking back on Money Twitter after not posting for 30 days, because I joined
@clientascen
and got absolutely obliterated by the amount of clients that it I signed.
Thanks
@andrehaykaljr
@cbwritescopy
@blackhatwizardd
Time to takeover the Agency Operations space.
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April 2023 - First month in business
Did $4k in revenue.
Early May 2023 I joined
@clientascen
Ended the month at almost $20k.
No coincidence there.
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I thought that you needed decades of experience to be able to charge $8k+ per month.
After I saw people like
@theaymanarab
selling for more than that I realized I was selling to the wrong clients.
Then the coaches in Client Ascension pushed me to 4x my prices.
Rest is history.
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@ukraine_map
⚡️More Context from a Croatian⚡️
@KyivIndependent
⚡️Croatian Citizen Here⚡️ This is strictly the presidents opinion, who has ZERO legislative power to enforce this! The PM and parliament will vote against his opinion, and support Finland and Sweeden joining. This is mostly internal political fighting between the president and PM
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You had a shitty day today.
Employee took a day off.
Your inboxes are full off OOO’s.
Things are breaking.
STOP
Put things into perspective.
You’re making money sending emails to strangers from your room.
Everything is fine. Zoom out.
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London with the CA lads. 🇬🇧
@MattLucero_
@AlexWelch90
@Denis__Shatalin
@copylinekiller
@andrehaykaljr
@AidanVrobel
@sulo_soe
@LukeWarrd
@ConnellanAndy
&
The Ops Prince 🦁
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Me at 22:
- going to London for the first time
Meanwhile my 4 month old son:
- “Dad taking me to Client Ascension London event LFG”
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Lead-gen agencies who:
- have a VSL
- have social proof on their LP
- have a risk reversal
Easily book meetings for their offer using cold email.
But are struggling to do same for clients.
WHY?
Their clients have:
- no VSL
- no social proof
- no risk reversal
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Trying to film YT videos...
Niko had a different idea.
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Just counted up all the testimonials coming in the next few weeks.
TOTAL: 15 video testimonials
When I said we were taking over the operations space I meant it.
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@FidelCacheFlow
I had a mentor tell me he never does business with guys who look like they never got laid in high school/college.
Too many hidden complexes.
These guys are prime examples 😂
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If I were to start a cold email agency here are the first 3 hires I would make (in order)👇
1. Inbox Manager (as soon as you can afford one)
2. Technical VA - ($10k/mo mark)
3. Customer Success Manager - ($25k/mo mark)
Detailed thread on this soon.
👑
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Gotta start them young.
The Ops Prince is the youngest person to have attended
@AlexHormozi
event.
Shoutout
@itsmeayyub
for the pic 😂
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Went from 0 employees to 5 in a span of 45 days.
Regular 13 hour days. Things breaking.
It's a sign we're doing something right.
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This is the level of detail/analysis that goes into making a detailed sub-system map before we touch any automation tool.
Operations before Automation.
Always.
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Am I wrong or most people on money twitter don’t track their monthly biz finances?
Everyone seems so focused on revenue, with ZERO thought of profit.
Reminds me of the dropshipping days.
Anyways, lmk if you need a cashflow tracker sheet I’ll send it over 🤷♂️
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Crazy to think that we went from
@RMHildebrandt
and me ->
To a team of 13 with a careers video on our website in 12 months.
Levels.
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@JasminMuj
I get more and more disappointed in you with every attempt at stirring up non-existant national hatred. It's a happy moment for everyone in this region. Shame on you man.
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Made it happen. 🙌
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Video 1 -> Video 5
The difference creating just 5 videos makes.
Just do the reps.
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Update: we're now a team of 8
Went from 0 employees to 5 in a span of 45 days.
Regular 13 hour days. Things breaking.
It's a sign we're doing something right.
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Alex Hormozi runs through Asana.
Switching software tools won’t magically make your operations work.
Clickup
Airtable
Asana
Trello
Notion
It doesn’t matter.
You’re distracting yourself from doing what actually moves the needle.
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Expecting my 2nd kid at 23.
Still get to:
- run a business
- be healthy
- explore hobbies
Best thing that happened to me by far.
One thing I'm thankful for above everything else:
I'm married and have 3 children before the age of 35.
People don't realize how big of a mistake they are making by putting the family stuff off.
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48h away from launch.
Get first access before general public.
Sign up ⬇️
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Show me one other automation/ops business with this many tangible case studies.
I'll wait.
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I implemented Slack for over 50+ companies.
Filmed a full guide on How to Setup Slack properly.
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Special thanks from
@RMHildebrandt
and me
OpsKings:
@MattLucero_
@theaymanarab
@Isaac_Wood1
@AlexWelch90
@realjohnprince
@mattjohnsonjm
@joedejene
@mattlarsen1000x
@dylnhendrickson
Greatly missed:
@copylinekiller
@alexxtenorioo
@jeffreympark
@sdrwhisperer
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More and more people with no software engineering background are starting to do automation offers.
Zero knowledge on databases, cloud infrastructure, coding best practices.
It's going to be cool to see who's still around in a year.
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Unpopular take ❌
Over 80% of agency owners I know fail to realise this:
Adding automations or new softwares to shitty processes will only make things worse.
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In December 2022 I reached out to get coaching from an ex-Navy Seal and performance coach.
Haven’t talked to him since.
Since then my life changed.
My son was born.
Started an 8 person company.
We’re catching up again this week.
Unfair advantage.
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I explained the 2 biggest mistakes we see in Agencies we work with.
YouTube arc is on.
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As getting results gets harder due to more people doing cold email,
Lead gen agencies are going to have to require clients to have well-optimized landing pages to work with them.
Only a matter of time before this is the norm.
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@Isaac_Wood1
is a walking case study.
If you want this type of results in your agency, shoot me a DM.
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Correction* -> We're at 6 now lol
Went from 0 employees to 5 in a span of 45 days.
Regular 13 hour days. Things breaking.
It's a sign we're doing something right.
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You guys broke the AutoDM, sending as many out manually now 😂
Let me know if you didn’t get one yet!
I was a Director of Operations in a $2 million / year agency.
We used this exact sheet to manage:
- Monthly Income and Expenses
- Margin Tracking
- LTV Tracker
- Revenue per Client
- Annual Projections
Comment "send" and I'll send it over. (must follow)
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Another underestimated point:
Working with EST time zone is perfect.
Mornings are quiet with no meetings/client messages.
Enjoy life in the mornings.
Start work at 12pm-ish.
Few hours of deep work.
Meetings only start at 3pm (9am EST) and if you plan correctly you end work
Everyone thinks the best countries for online entrepreneurs are:
UAE. Thailand. Spain. Portugal. Indonesia.
They are all wrong. This country surpasses them all.
Here it is (and why it’s the best):
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We’re starting a community for people wanting to learn about automations.
Learn from and talk to
@RMHildebrandt
,
@malware_yml
and myself.
Get pre-built automation templates, Make scenarios and much more.
Pre-launch coming tomorrow.
Only a 100 spots open.
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Thinking about doing a Twitter sprint.
How fast I can go from 168 followers to 1k.
I will document the progress daily in this thread.
Would anyone find this interesting?
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Maturing in business is when you stop counting "MRR" and start counting in $millions/year.
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Oh btw me and
@RMHildebrandt
are the Shaq and Kobe of the Ops space
Turbo autist vibes activated.
Who wants to see an explainer video on the 4-part onboarding automation I built for
@andrehaykaljr
@blackhatwizardd
@SheniSalami
@copylinekiller
and the rest of the team at
@clientascen
to help them increase their (already very very good - I'm a
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Anyone got any Mics to recommend for calls / YT? 👇
Ideally without needing a super complex audio setup.
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Since it seems that I'll be doing a Twitter sprint.
Tell me what type of threads/in-depth videos I should do?
P.S. Be selfish because I'll most likely do them all.
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@andrehaykaljr
@MattLucero_
@AlexWelch90
@Denis__Shatalin
@copylinekiller
@AidanVrobel
@sulo_soe
@LukeWarrd
@ConnellanAndy
How are you 23??????
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@Ahiret_Xpress
Zamisli generalizirati cijelo društvo temeljem ponašanja pojedinaca jer tko tebe kamenom ti njega još većim. 🤦♂️ Toliko o nazadnosti..
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Thanks to
@BenjaminMorone
I now too have a "Hormozi style" testimonial.
I'm officially a member of money twitter.
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Scaling your agency without a solid operations framework is like building a house without a blueprint. It's a recipe for disaster.
Here are the 5 crucial elements your agency needs before taking on your next client.
A thread 🧵..
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@andrehaykaljr
My actual life goal is to be like him.
Sucessful, bunch of kids and grandkids calling me gramps.
All I want.
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If only you put in 10% the amount of effort
@Isaac_Wood1
does to get his clients results.
No surprises why some people run laps around the market.
s/o
@TheOpsKing
&
@RMHildebrandt
for delivering my entire backend operating system on a silver platter.
They're helping me streamline client delivery (and reporting) with optimized data structures and insanely useful automations.
It's been less than 1 week since they
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If every single process in your business isn't mapped to this extent you're missing out.
Company Brain 101
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Me and
@RMHildebrandt
just filmed the first episode of the OpsKings podcast talking about all things operations and automations.
Coming out live next week.
We need more episode ideas, what would you want us to talk about? 👇
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Oh no he’s back.
To the rest of automators on Twitter, good luck.
We've helped clients scale 2-10x within a year or less
The most important part of this is a rock solid Airtable dashboard...
But Airtable is only as good as what you use it for
Here are my favorite 12-ish Airtable use cases for agencies:
👷your team can move things forward
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Opportunity for experienced client facing candidates!
We're hiring rapidly.
We're hiring: Business Ops Analyst at OpsKings!
-you'll be on 1-1 calls with our clients (using our ops & automation playbooks as a guide) to map out their existing processes
-you'll help our clients identify the most important things to automate and spec out what our tech team
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You can double your business without changing anything IF you double your client LTV.
Here are 5 ways to do that:
A thread 🧵
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@andrehaykaljr
@garyvee
NFT as access to people is a level of the game not many people get to. Dope to see this! 🤟
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Other automation guys: I can't automate it there's no Zapier integration 🤡
Our Team: 👑
Made a custom app on Make for
@smartlead_ai
You can see the currently implemented modules below (the custom API call one can be used for basically any endpoint)
Currently testing internally with our clients, but if you use Smartlead and Make and want to try it out - dm me
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I literaly just saw one of these dudes promote a coaching program to make 10k/mo with an “AI agency”.
Sometimes the jokes write themselves.
More and more people with no software engineering background are starting to do automation offers.
Zero knowledge on databases, cloud infrastructure, coding best practices.
It's going to be cool to see who's still around in a year.
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I don't think our generation understands how lucky we are to be able to work remote.
Some people have to sit in traffic for hours just to do the same thing we can do anywhere in the world.
Maybe the only good thing that came out of COVID.
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I just did the math.
We're collecting a video testimonial from our clients every 2 weeks for the past year.
Competition could never.
Skill issue.
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This thread is probably worth $5k
How I find high-ticket ($5k-25k) projects for my agency clients on Upwork
(while eliminating the junk, low ticket jobs, and finding them the least competitive opportunities)
The key -- knowing how to get around several limitations in Upwork Search:
-It can't identify the
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New apartment = new desk setup
Standing desk and treadmill is on the way.
Curious to see money twitter
#deskporn
Post em below ⬇️
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I do this cool thing.
I should make content around it.
Says my business partner
@RMHildebrandt
My business partner
@TheOpsKing
has this brilliant process he calls the "Company Brain"
This process has taken business owners stuck at $10k per month and enabled them to get their systems out of their head, so they can hire/delegate profitably and actually unleash all their
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Croatia is a hidden gem not many people know about. Anyone visiting hit me up 🇭🇷
Top 7 countries to live in as a digital nomad (no particular order):
Criteria: USD purchasing power, safety, weather, networking, & culture.
- Croatia 🇭🇷
- Malaysia 🇲🇾
- Czech Republic 🇨🇿
- Costa Rica 🇨🇷
- Albania 🇦🇱
- UAE 🇦🇪
- Thailand 🇹🇭
What do you guys think?
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THIS IS THE TWEET.
No more need to convince you.
What does it mean to attend the Client Ascension event? 🔻
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Want to know how streamlined your agency systems are?
Track this metric over time. 👇
Revenue per Employee
(Total revenue / # of employees)
👑
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Appreciate
@money_astute
for having me on!
Recorded a 40m Interview with
@TheOpsKing
He went over:
♦How to Improve Your Service Delivery;
♦The Most Common Problem in Today´s agencies
♦The First Hires you should Make
I posted it as a Unlisted Video on YT.
If you want me to send you the link
Comment "Goat Toni" and
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@itsmeayyub
Think how your work/success can impact those around you. May be your family, employees, community.
Improving the lives of those around you helps bring back that drive.
Retire your parents. Build a school. Make your employees rich.
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Our exact onboarding process.
DM me if you want this implemented in your business.
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Don’t overthink your agency systems.
You just need to know 3 things:
WHAT needs to get done
WHO needs to do that
WHEN does it need to get done
If done well 90% of your problems go away.
👑
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The level of detail our Ops Team is taking to perfect the Company Brain is insane.
For my guys that are working with us - look out next week for updates on your Company Brain.
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