Rocketlane
@RocketlaneHQ
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1K
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Reimagine service delivery for modern onboarding and professional services teams. #customersuccess #customeronboarding #projectmanagement #professionalservices
Joined September 2020
Thrilled to announce our $24M Series B funding!. Rocketlane is revolutionizing client project delivery and PSA. Thanks to our amazing customers, partners, and investors for your support!. This one’s for you!. Learn more: #Rocketlane #SeriesB #Funding
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We hear you're all loving the song. Here's a version that's Twitter-friendly. Keep the love coming! 🎉. #StoryofRocketlane #SaaS #Funding
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Woot woot! We are over the moon after winning @saasboomi's Emerging Startup Of The Year Award! 🚀 🎉 🏆 . We thank our investors, customers, colleagues, and everyone who’s been part of the wonderful Rocketlane journey. #SaaSBOOMi #SBAnnual23 #SaaS #CustomerOnboarding
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Super stoked to announce that we just bagged $18M in Series A funding led by @8vc, @matrixindiavc and @NexusVP. All fuelled up to get bigger and better, fix customer onboarding problems for the world. #customeronboarding #SaaS #customersuccess .
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As we announce and celebrate our Series A as a key milestone, we want to raise a toast to our team today. So here’s a song dedicated to our team and customers who made this all possible. Hope you enjoy it!. Link to the video: #StoryofRocketlane #SaaS.
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It’s official! We got funding 💸💸💸 and Rocketlane is live! . Check out this piece by @YourStoryCo for the full story. Happy to have @matrixindiavc and @NexusVP backing us. Onwards and upwards! 🚀. #launch #saas #customeronboarding #customersuccess.
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The tremendous growth since our launch last year is thanks to our team -they weave collaboration, the very essence of our product, into our work culture. So when we got some air time with @Nasdaq, we decided to convey our gratitude to them. #SaaS #customeronboarding
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Guess who's back.Back again.Rocketlane's back.Tell a friend. We've got reason to flex. We're launching #ResourceManagement & it will make you relax! . Here's a song dedicated to better planning, managing & forecasting. Hope you enjoy it. #saas #rocketlane #projectmanagement
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We know the world is full of choices and you chose Rocketlane. It means a lot to us!. Without you, we wouldn't be where we are today and we're so grateful that you're doing business with us. Wishing you a Happy Thanksgiving!. #thanksgiving2021 #customeronboarding
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Presenting Rocketlane's seamless, unique, two-way integration with @SlackHQ. Keep the ball rolling on project and task updates - without ever having to leave Slack!. Learn more #Slack #CustomerOnboarding #CustomerSuccess
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We're coming to @SaaStrAnnual 2021 happening from 27th to 29th September at San Mateo County Event Center. Book a brain date and meet Rocketlaners, @srikrishnang, @ArushiLadha, @weshnoo, and @ad_notbc at Booth #201. Pick a slot @
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We have a logo, we have a product and now it's time to reinvent your Customer Onboarding. Are you ready?. The countdown starts. Stay tuned!. #customeronboarding
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🥁 Announcing Propel: The world's first customer onboarding conference. Get ready for expert talks, workshops & turnaround stories from folks who've been there. Register now: Follow this space for more. #customeronboarding #propel2022
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What's that sound? That's our team cheering! . Why? Rocketlane's on @ProductHunt!. Check us out and let us know what you think @ #producthunt #CustomerSuccess #customeronboarding
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Running our first billboard ad campaign on US 101 was just *chef's kiss*. We've got to admit, it was pretty cool having everyone look up to us. 😉. Thank you so much Elliot Kohtz, @Mixmax and Abhishek Vora, @MosaicTechInfo for making it happen for us. #Billboard #SaaSAdvertising
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We have a major update: We just moved into a brand new office space!. (1/3)
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Tuesdays at Rocketlane are for honoring our curiosity. This week's #Curiosity session was led by our senior engineer Kannan, who talked about how the internet works. Peppered with interactive examples and witty anecdotes, it was a blast!.#Learning #Internet #TuesdayMotivation
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We know it. But can you guess it? . Take a shot at what our next big announcement tomorrow will be. #customeronboarding #softwareimplementation #saas #announcement
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Ronaldo would've upvoted us on @ProductHunt. Have you? . Check us out and show us some love ❤️. Link: #producthunt #customeronboarding #customersuccess
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It's day 2 of @SaaStrAnnual 2021!. Be sure you stop by our Booth #201. This is your chance to meet Rocketlaners, @srikrishnang, @ArushiLadha, @weshnoo, and @ad_notbc. P.S., spin our wheel to get a bunch of cute goodies or even a drone. #saastrannual #Saastr2021
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Wasn’t supposed to share this until the event started. But I can’t contain our excitement😬. We got some limited edition laptop sleeves. These look and feel slick. Come grab yours at #201. #Saastr2021 #saastrannual @saastr
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At @RocketlaneHQ, we're constantly striving to keep our learning going. And books are great sources of knowledge. Thank you friends at @Sequoia_India for adding to our library! Wonderful books!
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Yes we did!😍.
Rocketlane snags $24M to bring AI-led experiences for professional services teams
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There's no better way to welcome a new year than by reminiscing about the trip around the sun! Take a look at the most memorable moments of 2021 for @RocketlaneHQ!. #NewYear2022
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22nd July 2022 was an important day in our history - it's the first attempt we've made towards being an environmentally conscious company!.Day 1 of the 3-Day Mega Waste Collection Drive that we conducted in collaboration with AWCEM Foundation and @CoWrks went great! (1/3)
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You know it was a great day when you watch movies in the office! We gathered 'round for a Curiosity session this week titled "What's In A Frame?" by @kirthikasrajan. The session that made sure our movie-watching experiences will change!.#Curiosity #FilmAnalysis #LearningAtWork
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One day to go for @SaaStrAnnual 2021, the annual destination for SaaS professionals!. Book a brain date to know how Rocketlane can revamp your customer onboarding process. Get a chance to win a drone or grab a bunch of cute goodies!. Reserve a spot here -
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We’re shooting for the stars and aiming for the moon. We’d love to have you be a part of our next big chapter. Mark your calendars!. #customeronboarding #CustomerSuccess #SaaS
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G2 has recognized us as the Leader in Client Onboarding category in just 6 months from our product launch!. A sincere thank you to all customers and users for their outstanding reviews!. #customeronboarding
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WE ARE HIRING! . Walk into our office on Sat, Mar 26, and interview with us!. If we’re a match, you get to build a SaaS career at a world-class, high-velocity org that embodies the values of empathy, curiosity, and customer-centricity. RSVP: JD links in🧵
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Building a product with a fully remote team? . Here are some lessons from Rocketlane’s co-founders, @vignesh_giri, @srikrishnang & @deepakbsub .
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We got our first Head of Glee and Laughter!. We strive to be an #InclusiveWorkplace where everyone can thrive. This can mean bringing kids to work so duties as both employee and parent can be carried out. Here's to more days that reinforce our faith as a workplace that is loved!
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We are @ProductHunt approved! . Check us out: Take a look and do share your feedback. #producthunt #saas #customeronboarding.
Instill confidence in your customers by giving them visibility into your goals, plans and status with this collaborative customer onboarding platform.
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The ladies of Rocketlane had a blast on Saturday, meeting up for a luncheon for the first time since the pandemic. They dined, laughed, and bonded. We have it on good authority that this is going to be a religiously recurring event!.#WomenInSaaS #WomenInTech #LifeAtRocketlane
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We've been named the Leader in the Client Onboarding category on @G2dotcom!. A huge shoutout to our awesome customers and users for reviewing @RocketlaneHQ on G2. Learn more about Rocketlane here - #customeronboarding
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Woohoo! We’re thrilled to announce that @RocketlaneHQ is a proud sponsor of @GainsightHQ's biggest virtual event in customer success & product management, #PulseEverywhere! . Check us out in the Virtual Expo Hall!. Register now for free @
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And the cat’s out of the bag! . We’re happy to announce that Rocketlane is recognized as a 2022 Cool Vendor by @Gartner_inc in Technology Go-To-Market. Click to find out more and what Gartner has to say about our journey!. #GartnerCoolVendor
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Our last poll tells us that expectation management is the scariest part of customer onboarding. So, how can you effectively manage expectations during your onboarding?. Check out this post on handling client expectations P.S. Stay tuned for the next poll
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We’re thrilled to announce the next milestone: @RocketlaneHQ is SOC 2 Type 2 compliant. Read to know what it means for our customers. #customeronboarding #CustomerSuccess .
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Team Rocketlane is all set up, eager and excited to meet everyone at #Pulse2022! Come swing by booth T3 to say hi!. PS - We've got some exciting activities and swag you'll ❤️!
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Preflight London Huddle starting soon!.#CX #CS #CustomerOnboarding folks, we can't wait to meet you!
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Our CEO @srikrishnang's session at #Pulse2022 on Building an Offensive Approach to Customer Success just got done, and whoa, it was a full house! 🎉. Day 1 is off to a great start! ✨ . #CustomerOnboarding #CustomerSuccess
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The year was 2020. @srikrishnang, @deepakbsub and @vignesh_giri had just come together to launch Rocketlane, a purpose-built collaborative customer onboarding tool. @Forbes writes about how Rocketlane came about and what's next for us. Read more here:
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In the last 365 days, we built a kickass product and had a ton of fun doing it!. Here’s to reaching more milestones, setting more benchmarks, and creating more memories!. #RocketlaneTurns1 #ProductLaunchAnniversary
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@BuzzFeed @BuzzFeedIndia @BuzzFeedUK @UNILAD @ScoopWhoop @HuffPost @viceindia @VICE @ladbible @MadOMarketing @StoryPicker @BoingBoing @ViralNova . Heard the business song that has gone viral?. #saas #funding #storyofrocketlane.
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We're having a great time at #SaaStrAnnual2022. Attendees, you should check out some friends of Rocketlane!. Learn how to optimize SaaS buying with @spendflo! They're at booth #105. (1/7)
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Christmas came early this year for Rocketlane, with @G2dotcom playing Santa!. #G2Winter2023Report #CustomerOnboarding #ClientOnboarding #G2Leader
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Rocketlane's co-founder and CEO @srikrishnang talked to @ETtech @economictimes about customer onboarding as a category, the SaaS sector in India, becoming a G2 category leader within 6 months of launch, and more. Check out this article for more:
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There's a cool cat pawty happening at #SaaStrAnnual2022!. Attendees, head to Booth #220, take a picture with Rocketlane's mascot Felicette, share it on your social handles with the hashtag #PawtyAtSaaStr, and stand a chance to win an ✨ Apple Watch✨!⌚️. #CustomerOnboarding #SaaS
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We kicked off in-person #Preflight events yesterday at Chennai successfully! Preflighters and people from the SaaS post-sales space turned up to learn and network. Srinivasan Shanker from @FreshworksInc led a session on building PS teams from ground up. (1/2).#CustomerSuccess
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Ever wondered how @GainsightHQ, the pioneers of #customersuccess go about #customeronboarding? You’re in luck. We have Sridhar & Sudheer to share their implementation methodology, tips & best practices on our next podcast episode. Have questions for them? Tweet now. #gainsight
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We have seen our creative marketers, ace designers, talented HRs, expert engineers, and star GTMs bat it out in office with our chiefs in charge✨. Want to see them in action on the field?.Here's a glimpse! 👀. P.S. They are all champions on and off field any day! 🏏🏆
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Our Curiosity session yesterday was inspired by the book 'Decisive: How to Make Better Choices in Life and Work'. Product Manager Arun led a session on the best ways to come to a rational decision, without any biases, in any situation. #Curiosity #EmployeeCulture #SaaS
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It’s Community Managers Appreciation Day! . Not that our community manager, @kalvausha, needs to be specially told she’s appreciated - she hears ‘Usha is awesome!’ around ten times a day, we estimate!. But we just want to make sure she knows it. You’re awesome, Usha!. #CMAD2023
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Hi! Welcome back to yet another installment of #HumansBehindAutomations. I am Shreni Kashyeb, a Product Designer at Rocketlane. (1/13)
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We gave in! Here's one from us: How Not to “Excel” at Customer Onboarding. #suezmeme #customeronboarding #customersuccess
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Want to take your customer onboarding strategies to the next level?. Attend #Propel22, @RocketlaneHQ's two-day, global customer onboarding event!. Tickets: @srikrishnang @billcush @donnaweb @iriteizips @KFaltorusso @MatthewEMay @marandasays @kooshdog
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We’re onto something HUGE! And that's all we can say for now. Stay tuned with @RocketlaneHQ!. #customeronboarding #CustomerSuccess
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Actually, we are onboarding our first few customers! Onboarding the onboarding teams 😅.
@abhishek_tri Check out @RocketlaneHQ. Super early stage, and solving a problem everyone has and unsolved as yet.
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Houston, this is epic! Space Man from @nylas has joined the #PawtyAtSaaStr with Felicette the Space Kitty!. #SaaStrAnnual2022 #SaaS #CustomerOnboarding
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We’re stoked to announce that we’ve been shortlisted for the Best Productivity Tool 2021 Award by @ProductHunt! Here’s hoping we bag the kitty 🤞🏼. Vote here: #producthunt #goldenkitty #productivity
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With insights from over 100 of the world’s most innovative Customer Onboarding and Implementation professionals, Rocketlane has designed the Customer Onboarding Maturity Model. Check it out!
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What does a good client onboarding process for marketing and content agencies look like?. @narratoio provides a comprehensive guide for marketing agencies featuring eight detailed steps to help you provide a better customer experience. Give it a read!.
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The Force was strong with us this Fall on @G2dotcom, thanks to immense faith from our customers! With over 90% 5 star reviews on G2, Rocketlane has been named Leader in Client Onboarding Software for the fourth quarter in a row. Take a look!. #CustomerOnboarding #G2FallReport2022
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From boardrooms to the big screen, we're a team that knows how to have a good time!. Movie night with the Chennai HQ crew was incredible (and the love for buttered popcorn was the glue that held us together). #MovieNight #TeamBonding #SaaS #ProfessionalServices #LeoTheMovie
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Here’s our Senior Product Manager, @ArushiLadha, giving you a sneak peek into her session at @SaaStrAnnual 2022! Check out the session to learn how you can build a product to replace a set of siloed horizontal tools!. #SaaStrAnnual2022 #CustomerOnboarding #MVP #ProductManagement
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"Don't stop believin', hold on to that feelin'" is exactly what we felt when we learned about the Series A!. Here's @srikrishnang talking about our mission to revolutionize customer onboarding and how our incredible VCs are supporting us!.
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For today's Curiosity session our in-house sommelier Kaushik Shankar took us on a journey through the vineyards of the world (right from our conference room) so we could learn how wine is made. #AllAboutWine #Curiosity #LifeAtRocketlane (1/2)
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Rocketlane celebrates the landing of Chandrayaan-3!. We're setting foot on a new territory soon as well. Watch this space to know more!. #Chandrayaan3 #VikramLander #MoonLanding #SaaS
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The Preflight Community has hit its first milestone of adding 600+ members! This wouldn't have been possible without the enthusiastic engagement from community members and most importantly, our contributors.
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#Propel23, the blockbuster event for post-sales folks, is happening April 18-19!🔥🎉.#CustomerOnboarding #ProfessionalServices #CS folks, this is THE occasion to learn best practices and innovative ideas to take your practice to the next level. Learn more:.
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Hi. Welcome back to the final installment of #HumansBehindAutomations. I am Krishna Kumar, Creative Head at Rocketlane. I was in charge of art directing the Automations teaser and trailer videos. (1/13)
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The fabulous success team from @G2dotcom visited Rocketlane HQ this week. We loved the conversation, and we loved the cool swag they gave us too!. #G2 #CustomerSuccess
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How do you enable your sales team to pitch about your product/service confidently?. In this onboarding tip, @srikrishnang of @RocketlaneHQ shares why you should brand your onboarding process and how you can do it. Know more @
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Do you wonder what the future holds in terms of employment?. @srikrishnang of @RocketlaneHQ talks about the top 5 trends in terms of employment, building a solid work culture, and job automation in an interview with @AuthorityMgzine . Click to learn more!.
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What started out a rainy evening in Boston, turned out to be an amazing night of networking and discussion at #Preflight Huddle! (1/3). #CustomerOnboarding #CustomerSuccess #SaaS
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We’re less than 24 hours away from @GainsightHQ. #Pulse2022 and we couldn't be more excited! . The Rocketlane team is all pumped to host you!. Visit us to meet our special guests, indulge in fun activities, and grab exciting goodies!. See you all soon!. #CustomerSuccess
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A person who shines when she's behind the scenes, Shuvedha is curious about even the smallest of details. When she's not working hard, she enjoys going to the beach, eating spaghetti, and watching Modern Family. Watch to know more!. #MeetTheTeam #LifeAtRocketlane. @Shus2909
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We're looking for some kickass collaborators for Rocketlane TV!. Seize this opportunity to showcase your knowledge and leave a lasting impact on the #CustomerOnboarding, #CustomerSuccess, and #ProfessionalServices communities. Learn how you can apply in the 🧵!. (1/2)
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It’s spring, and we’re flush with happiness about our results from the @G2dotcom Spring 2023 report - 86 badges, and ranked #1 in Client Onboarding software!. #G2Spring2023Report #CustomerOnboarding #ClientOnboarding #G2Leader
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From running implementations with a zillion tools to building a unified workspace for collaborative onboarding, @srikrishnang, @vignesh_giri, and @deepakbsub talked to @YourStoryCo about how we're transforming the customer onboarding scene. Read more at:
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We’re about to announce something BIG at The Customer Conference hosted by @CxNetworkOrg and @CongressGeeks, and you’ll need to be there to know more. Join us now and learn the secret from @srikrishnang and @sukanyaswamy of @chargebee . Register @
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Introducing #RocketlanePSA - the game-changer designed to streamline your work. Experience seamless projects, aligned resources, and productivity. Get ready to revolutionize your #ProfessionalServices business!. Head here to know more: #PSARevolution
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Hey #SaaStrAnnual2022 attendees!. We're taking the highway over again! We have our billboards up on Highway 101. Click and post a picture of the billboards with the hashtag #RocketlaneOnThe101 and stand a chance to win an ✨Apple Watch✨! ⌚️. #SaaS #CustomerOnboarding
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We’re stacking up some interesting conversations just for you. Up next, we’ve @assafbar, VP Customer Success at @netomi_official and we’ll talk about leveraging sales as a Customer Success multiplier. Tweet your question below & we'll get back with an answer. #customersuccess
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Interrupting your regularly scheduled programming with a special announcement about a special announcement. Stay tuned!. #CustomerOnboarding #SaaS #Rocketlane
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Kick-off meetings are not just for a meet-and-greet, it’s the best chance to set expectations with the entire project team and customer. And, a successful kick-off meeting needs proper planning and prepping. Read in detail - #kickoffs #customeronboarding
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Involving your CSMs early in the #customeronboarding journey has only pros and no cons. Here is what Aditya from @FreshworksInc has to say. Engage with CS, Onboarding & Implementation leaders in our Slack grp: #customersuccess #softwareimplementation
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Global CS leader and @GrowthMolecules founder @emiliadanzica joins as a speaker for #Propel22! . Passionate about SaaS, women in tech, and CS, she inspires with her stories. Register now. . #customeronboarding #CustomerSuccess
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The Rocketlane family is growing!. The winners of the ‘Captain Code’ coding contest we held at @SastraUniv, have begun their internships at our Chennai office!. Onwards and upwards, young’uns!. #LifeAtRocketlane
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📢Successful customer onboarding requires a mature and effective process. Level up your customer onboarding with insights from 200+ professionals. Download our latest report now! 🎉 . #CustomerOnboarding #Implementation #OnboardingBestPractices
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We're excited to launch Rocketlane tomorrow, and more so to have @AaronThompsonCS as our guest and keynote speaker. Do catch us live on LinkedIn tomorrow at 9 am PST | 9:30 pm IST. Link: #customeronboarding #customersuccess #rocketlane #launch
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If you’re at #SaaStrAnnual2022, swing by Partner Stage C to hear our CEO and Senior Product Manager talk about why building an #MVP doesn’t work if you want to replace mature horizontal products with purpose-built solutions. Come say hi on 15th of September!. #CustomerOnboarding
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Happy #InternationalPodcastDay! We’re happy to announce today that Season 2 of The Launch Station is here!. Delve deeper into the makings of an effective #CustomerOnboarding and #CustomerSuccess strategy. Start listening today: #TheLaunchStation.
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What could be more flattering than an AI product waxing poetic about a SaaS customer onboarding product? Consider us wooed, @OpenAI. #ChatGPT #CustomerOnboarding
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Hey Santa,. Are you elves losing their mail packages on Christmas Eve? . @RocketlaneHQ can save the day with its full-on visibility features. Track your deliveries, check real-time reports on elf performance, and identify risks ASAP!. Good luck and Happy Holidays!. #ChristmasEve
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