I'm off on a break to see the family in Nairobi for the next two weeks and won't be able to respond to posts but will do so when I get back.

@agrinick Nick, its difficult to say as it depends on a range of factors but the team are working to get them processed as quickly as they can.

@Sarahbellagri @Ruralpay @aliciakearns Sarah, its an offer I am very grateful for and will take you up on next time.

@HfdshireKate @JanetHughes Kate, morning its unhelpful to have different responses and I'll pick that up with the team. If possible can you email me the SBIs. There is an aim to support transition and we are working on a process to allow this but it isn't in place at the moment.

@agrinick @JanetHughes Nick, thank you for sharing this, we @Ruralpay appreciate it.

@GreenAcres_Farm @Ruralpay Yes it would have been lovely to say hello in person

@PhilNash2 @Ruralpay Phil, can you email me your SBI and I will ask.

@sjoh0050 @Ruralpay Thank you Gordon and happy new year to you.

@GreenAcres_Farm @Ruralpay Mark, not this year I'm afraid.

@PhilNash2 @Ruralpay Morning Phil, is there something I can do to help?

@jameshadwin @JanetHughes James, I understand and we are working on a process to allow transition to happen.

@puncherton @ThrimbyFarms @RossCherrington @Ruralpay Rob, while that is strictly true we are working to get a majority paid by end March if not earlier.

@HighFarndale I’m sorry we’ve not called you back. I will pass the feedback on.

@RossCherrington @Ruralpay Ross, in fairness I did very little apart from ask where things were, the hard work was done by others without any prompting.

@ChristineT1401 @ruslandvalley @Ruralpay @kevinhollinrake I agree Christine and I'm not sure its a staff issue in fairness. Our people are great and we need to ensure that they have the information they need to be more helpful when queries are raised.

@DougWanstall @Ruralpay Doug, I'd be interested in a discussion on what happened with us to see if there is anything we could have done differently?

@ruslandvalley @ChristineT1401 @Ruralpay @kevinhollinrake Morning Andrea, let me find out what is going on and come back to you.

@DougWanstall @Ruralpay On CS and ES it is money that was claimed for work undertaken across the 2024 agreement year.