Wherever you need to go, we'll get you there. For your cab your way, call 13 2227 or get the 13cabs app.
For feedback please email customer.care
@13cabs
.com.au
@CandiceWyatt10
Hi Candice, thank you for the tweet and making us aware of this. This is not the kind of behaviour we condone at all. Our Driver Services team has been notified of this and we will be taking action immediately. Please accept our sincerest apologies. -Alec
@MelanieJEaston
Hi Melanie, thank you for your tweet. We're really sorry to hear about this and would like to look into this as soon as possible. Can you please DM us the trip details? (time / date of trip and pickup address) Kind regards, Alec.
@DrVicFielding
Hi Victoria,
Thank you for reaching out to us, we are extremely sorry and disappointed to hear this has happened.
Please DM us with further details for us to investigate this further.
Thank you,
-13Cabs
@RideMelb
Hi there! We're incredibly sorry to see this has happened. This level of behaviour is not encouraged or condoned by us at all and we will be taking immediate action in relation to this incident. Please accept our sincerest apologies for the conduct of this driver. -Alec
@carlyfindlay
Hi Carly - thank you for providing your feedback to us and we are sorry to hear about this experience. We will forward this to our Driver Services Manager immediately for further action. -Kirsty,
13cabs would like to apologise to users of our Android app that recently received a ‘test push message’. This was an internal error. 13cabs has not been hacked & there is no risk to the privacy of our Android users. Again, we apologise for any concern this error may have caused.
We love getting people from A to B. Now we’re thrilled to support International Missing Type 2018 and help get A, B *and* O to
@redcrossbloodau
.
#MissingType
More than 70 well known retail brands have dropped the letters O, A & B from their logos just for today to help raise awareness of shortages of different blood types.
@NAB
,
@NandosAUS
& 13cabs are among those taking part with
@homeandaway
star Sophie Dillman fronting the campaign
We’re excited to announce that 13cabs is now partnering with Australian made Aqium for peace of mind, every time you ride.
@AqiumGel
#13cabs
#ridesafe
@chrisledlin
Hi Chris, thank you for the tag. What was said by the driver is completely unacceptable and is not condoned by 13cabs at all. We would like to investigate this right away, can you send us a DM with the trip details? -Alec.
@Kate_McClymont
Hi Kate, we're really sorry to hear about this. I just wanted to get in touch to find out if this could be one of our drivers. Are you able to please DM us the details of your trip and a copy of the receipt so that we can look into this for you? Thanks, Shabnam
Howzat! It’s nearly time for tea in this year's Victorian Blind Cricket season. With just a handful of games left, this has been a year like no other for 13cabs sponsored cricketers. Read the full story on our website:
@GabriellaLucasX
If you could please DM us the date, time and full pick up and drop off address, we can search for this in our database. Any info you remember would help. Thanks, Shabnam
@GabriellaLucasX
Hi Gabriella, we're so sorry to hear about this and would like to investigate as a matter of priority. Could you please DM us with the cab's rego, Driver ID and booking information? Any info you can provide on the incident will assist us in finding this driver. Thanks, Shabnam
@KetanJ0
We would like to look into this matter immediately. Could you please DM us the details of this trip such as the date, time, full pick up and drop off address as well as any of the driver or vehicle details you managed to grab? Thank you, Shabnam
Growing a mo for
#Movember
? Enter codeword 13MO in the 13CABS app for your chance to win a $130 donation from 13CABS towards your Movember efforts. You also stand to win a shaving kit for when it’s time to say goodbye to your beloved mo.
#movember
#growyourmo
@cityofmelbourne
Here is the link:
We understand this is a significant issue, however we are also aware that some of the passengers we pick up have impaired mobility in which we must accommodate.
13cabs is honoured to be a part of the Murray Rose Malabar Magic Ocean Swim again this year!
An event that raises funds to help provide swim lessons for children with disabilities🌈
@RainbowClubAust
Join the fun or donate here:
@KetanJ0
Hi Ketan, firstly we would like to say how incredibly sorry we are for this experience. We do not condone this behaviour at all and are quite alarmed at this incident. It is not okay to put you or others on the road in danger in this manner.
@swandane
Anndddd food can be picked up & delivered by 13things - fixed fare price and NO commissions taken from local restaurants, unlike other food delivery apps.
@ripmetcard
@ptua
@cityofmelbourne
@yarratrams
Hi there, please be advised that this is not a 13cabs vehicle. You will need to contact Commercial Passengers Vehicles Victoria to take the matter further.
-Kirsty, 13cabs
@aliceinframes
@silvertoptaxis
Hi Alice,
Thanks for reaching out. We would like to investigate this for you. Please send us a DM with your trip details.
Thank you.
13Cabs
We are currently unable to receive calls via 13 2227 due to a nationwide Optus outage.
If you need to book a cab, please call:
13cabs Sydney : 0253003084
13cabs Melbourne: 0363582486
13cabs Brisbane: 0742764316
The app and web are still working.
Thank you for your support.