It has never been more important to adopt an agile approach in healthcare. Valuing a continuous improvement approach will enable workforces to sustain momentum and embed a culture of high performance through person centred delivery 🏆♥️
#agilemindset
Today I witnessed a nurse running a very busy ward with very little staff stop and adjust a patients pillow to make her a bit more comfortable. ♥️ In the middle of the chaos- it was inspiring to see that the quality of patient care was still the priority 👩⚕️
#qeuh
Making discharge planning simple for our staff and efficient for our patients in
@UHH_Team_MOE
@wearehairmyres
with our first discharge Planning board ♥️👏🏽
Training this wee dude up for a run. Been working on his balance and coordination and he has been awesome. Running without holding on and the fastest he’s ventured 👏🏽🕺
#proudsis
(although when it gets too much he does tend to play the “I’ve got downs Jenna” card 🤣)
At our 5pm ED safety pause tonight our CIC totally blew me away with his awesome leadership & communication ensuring safe patient care is number one priority while ensuring there are no unnecessary delays in the department 👏🏽 Dr Nick Roe 👏🏽
#whatitsallabout
“You are 99% more likely to have a great day if you sing in the car on the way to work with the volume extremely loud” - fact by me (no formal
study conducted) 🤪 happy Saturday folks 😄
It’s been a quick 13 months since joining the NHS. First day in QEUH with the fab team
@marieaustin28
was a great one.. think I’ll need a map tho 🤪♥️
#mugshots
Good job I wore the trainers today 😅 16,000 steps & 15 hrs later and I’m done ✅ challenging day but the awesome QE ED team made sure it was a safe one 👏🏽
👩⚕️ Everyone please meet Dom! ACE lead- the genius behind getting the learning session stories and responsible for educating me to a competent level on the subjects 🥴✌🏽 🧠 👩⚕️ (pending an ACE team twitter)
@baird_jackie68
@wearehairmyres
#bestteam
#grateful
Last day with quality improvement team today & excited to start as Service Improvement Manager
@wearehairmyres
supporting the Medicine for the Elderly dream-team ✨✌🏽♥️
Every leadership and management course I have ever been on has always been focussed around understanding, empowering and getting the best from your team 🙏🏽 big ups to a servant leadership approach 🌟
Firebreak day 3 done ✔️ continuous feedback on opportunities to support our patients get home & fantastic buzz sessions this pm in some of our wards around acute criteria. exceptional engagement as always (a few laughs too!) Ready for Sunday 🤝👏🏽 let’s go Team
@wearehairmyres
Fabulous charge nurse Maria from IAU looking after staff well-being with these brilliant checklists ♥️ love this idea.… 🤜🏼🤛🏼 .. wait until you see her quotes of the day 💭
@QEUHEDWellbeing
@Linda33578169
#staffwellbeing
Just finished the late shift and feeling incredibly grateful to work with such an awesome team. Lots of great teamwork to get patients the right care in the right place. Still smiling at 23:35 🤪
#QEFam
#joyatwork
Last day working with the Wishaw Crew today
@wishydocs
@wishydocs
😫 it’s been a blast 💥 thanks for having me ♥️ such a brilliant team. Although I am realising I must be known for drinking coffee with a straw with the multiple coffee-straw cup gifts 😂♥️🙏🏽
Always recognise and appreciate EFFORT over result. In a world where we don’t always succeed - a “thank you for you effort” will be the catalyst for continued resilience … and it’s also kind 🤷🏽♀️🥰
I remember always offering to run to pharmacy in Hairmyers to help patients get home quicker, usually up a flight of stairs.. offered the same help to ward 5b tonight … 5 flights of stairs .. 3 times 😅 forgot I’m not just up a flight😂 good for the steps though!
#teamwork
Fantastic presentation from
@gillian_mcauley
on how we can all create physiologically safe work places to drive a culture of safe, patient centred care ♥️ balcony or dancefloor? 🤔 🕺
#leadership
#eosc
#spsp
What a motivating and inspiring catch-up with the fantastic SCN @ MAU
@LouiseM17513002
@NHSBorders
Her passion and enthusiasm for staff engagement and patient centred care had me energised the rest of the day! So honoured to get the chance to talk about her kaizen QI project♥️
Me leaving work at 6pm after day 2 of Operation Flow ✌🏽☕️ coffee and ready to hit the gym. Another smashing day of team work and trying to understand my colleagues handwriting 😂✍🏽
#energy
#positiveandproductive
#teamwork
team
@wearehairmyres
! Ready for my weekend on 👋
I had the absolute honour of meeting a role model & trailblazer for patient centred, efficient care.
@keenan3310
you completely inspired me with new, innovative ways to deliver high-quality, effective care that goes above & beyond. Thank you for teaching me ♥️
@NHSaaa
#teamwork
On a late tonight & trying to get a head start for early discharges tomorrow to help our patients get home before lunch and it’s great to see more planned discharges and actions completed the night before ✅ 🏠 well done Medical Flow Team 👏🏽
#KaizenWeek
#safeflow
@LeckieJill
One of the things I believe would help our NHS just now; every leader having a solid team engagement plan that focuses on 📈development, 🏆recognition and quality ♥️🏥 these pillars will help embed substainable engagement creating Mastery, giving Autonomy + building Purpose 🧠
My 1st few weeks as IA, I scoped out the high performing leaders within the NHS systems & came across this 💎. I completed a ‘Habits Study’ on her leadership style and it was amazing seeing her present the work today, all about her brilliant working practices ♥️
@Sharoncaine22
We had some long waits for beds tonight in our Surgical IAU, not the best patient experience but in awe of how relentless the nursing team & our reg were at ensuring the patients were safe and as comfortable as can be & thank u for our patients understanding 🛌 🥹
#Teamwork
The mood after this week with the dream team
@wishydocs
@WishawGen
& Chris our HALO 😇 who has been incredible! Lucky to work with this bunch & support improvements for safe care - while having fun ♥️✌🏽
#agilesquad
#ED
Twitter friends! I start my new role in 2.5 wks in GGC (Demand+Capacity) & I am keen to understand the roles of everyone involved in safe & efficient patient care, so if anyone from any team/any role would be up for a shadow/chat - message me! Very grateful for any time 🙏🏽
It’s never a regret leaving work late when you are spending your time with motivating people! Chatting with the team in ward 15 and we are combining their patient passion with my sales targeted background to end
@EndPJparalysis
♥️ watch this space!
@wearehairmyres
@csskkd
#QI
👏🏽 🥇 some recognition for the brilliant team at
@wearehairmyres
Stroke Unit today. Bit of a hectic one but great team work prevailed 💪🏽 always blown away by their dedication to safe, patient centre care ♥️ also managed to get Emma to eat her lunch! (win win)
@jackiebaird68
Love this one. We could all practice more kindness. Leading with questions, not opinions. I have learned to be kind to rude people, as they often need it most 💭 🌎 ♥️
#beagoodhuman
11 month ago I joined the NHS with no clinical or healthcare background.. should have been scary but I was too excited to learn and get to know people and support them anyway I can ..
💪🏽
Day 8 of firebreak 💪🏽another small win helping the team support a palliative patient get the necessary equipment quickly, enabling him to return home. Thanks to Kim at the equipment stores for pulling a blinder for us and getting it next day 🤝♥️
#teamwork
#grateful
#lovemyjob
Day 6 ♥️ awesome bit of teamwork tonight getting some equipment to a patient in Stonehouse Hospital. Outstanding efforts from the team at the end of their shifts- still pulling out all the stops. ♥️ Paula (wd10) Amanda and davie + iss team ♥️ thank you!
@wearehairmyres
#teamwork
🤔 The problem with improvement is often staff are told “what” needs to change without being supported with a clear plan on “how” to execute it and rarely to “why” it matters 💭
#empower
#inovationculture
#thursdaythoughts
Love training with this wee dude 💪🏽 working on his coordination, strength and mobility (eventually over coming his fear of escalators 😂) I like to give the bosu a ball a little sisterly kick when he’s least expecting it 😂
#proud
Remembered this reflection tool tonight. I make a conscious effort to always meet ‘reactions’ with curiosity as our ‘Flight/Fright/Freeze’ response usually kicks in when one (or all) of our basic emotional needs are not being met.
#humanapproach
💭
Amazing engagement from the brilliant team in
@wearehairmyres
Honoured to have a true multi disciplinary attendance in our first Patient Experience Session discussion TEPs 🙏🏽 more to come!
#dreamteam
#proud
Only the best teams can take on the most difficult situations and still be smiling at the end of the day 😅🏥👏🏽 proud and thankful for our ED team tonight
@QEUHEDWellbeing
#teamappreciation
Such brilliant team work and resilience on a challenging day today 💪🏽 The ED team always blow me away with how person centred and positive they remain under extreme pressures 👏🏽♥️
@WishawGen
@Katita1981
@wishydocs
@juliecoyle77