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John Beck
@dirtyhandsops
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small business owner/operator, former corp america, veteran, MBA, engineer I'm building the best home services company and the best place to work.
Colorado, USA
Joined September 2022
If a tech earns $800 in hourly pay but generates $10,000 in service revenue their commission pay would be $2,000 (20%) and thus their paystub would show $800 in hourly pay and $1200 bonus ($2,000 -$800) for a total of $2,000. This is done weekly. Effectively the goal is for my labor to earn 20% of revenue, but they have an hourly guarantee if the week is unproductive There are a lot more details but this is a gross oversimplification for @x purposes. for instance we have about 6 different commission rates, bonuses for lead setting and membership sales, hourly controls, etc. Payroll feels like the cones of dunshire
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Let's also talk about how every employee in Colorado is a walking $22,500 DOL fine if they try hard.
i think most people think an $80k salary costs the employer $80k nope employment taxes $6500 / yr software / tech / phone: $10k / yr office space: $6k / yr cost to hire: $10k health insurance: $5k / yr (often more) $117,500 without being unreasonable
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One of the things that really took me by surprise in my transition from corporate employment to SMB ownership is the work needed to have accurate data around your business. Whether that is financials or just accurate marketing data it takes auditing and attention to ensure you are making decisions based on accurate data. This is - ironically - why I recommend doing your own bookkeeping under the supervision of a tax accountant. You need to get in the weeds a bit to understand what and how to measure.
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@shawngorham There really is a sweet spot on vans around 20-40k miles. Still some room left on warranty but much more affordable. Also DO NOT BUY PROMASTERS - src I bought 8 promasters
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@kevinjm I have a targeted list I compiled from a few sources. I use print runner to print and mail. Rates were competitive. Recently switched from a different vendor due to suspected low delivery rates.
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@JoeCassandra So true. While challenging this is probably the 2nd easiest time ever to have kids. Tbf the easiest was our parents.....
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@blueprintsmb22 Not only that but non entrepreneurs have a hard time relating. I once had a customer trying not to pay $200k, that's more money than many of my friends make in a year. At the time it was a receivables balance.
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I'm calling this quickbooks bro science. Dropping some QBO tips the quality of which is akin to gym bro science. Use it at your own risk/discretion #QBrOSCIENCE QBO has this great workflow for matching deposits to recorded payments. When you record a payment either in your CRM and synch it to QBO or record a payment directly in QBO it is recorded as deposited to a clearing account usually called "payments to deposit". You then need to record a deposit - presumably with several payments sent to the bank as one deposit. This confirms that the cash is actually deposited in your ops account. If you receive a check but forget to deposit it then the record sits in your clearing account and there will be an issue reconciling. I recommend auditing how every one of your payment types moves through this workflow when you initially set up QBO. I've known several companies who have this set up incorrectly and will double count some payments - it happened to me. QBO overstated my revenue by roughly 2x until I understood how this workflow worked.
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