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B&Q Help
@bandq_help
Followers
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Following
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Statuses
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We're here between 7am & 10pm, 7 days a week. To help you find answers faster, we’ve put together the answers to your most asked question ⬇️
United Kingdom
Joined July 2012
@JustGG11 Hi there. Thanks for making us aware. If you'd like to discuss this further please pop us a DM and our CS team can assist. Thanks. Caitlin
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@theboypez3 HI there. Please pop us a DM with your order details and our CS Team can assist. Thanks. Caitlin
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@vanessawevans Hi there, please send us a DM and our team can look into this for you. Thanks. Jack
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@DaedricArmoury Hi, Anthony. Thanks for reaching out. Please pop us a DM if you'd like to discuss this further and our CS team will be able to help. Many thanks. Tara
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@YorksHillbilly @BandQ Hi, William. Thanks for reaching out. Please pop us a DM if you'd like to discuss this further and our CS team will be able to help. Many thanks. Tara
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@GemmaSPumpkins Hi there, if the product is faulty you can return it to the store with your receipt for an exchange or a refund. Hope this helps. Jack
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@hopey9 Hi Lee. If you'd like to discuss this further please pop us a DM and our CS team can assist. Thanks. Caitlin
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@allyt25 Hi there, please pop us a DM and our CS team can look into this for you. Thanks. Jack
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@vanessawevans Hi Vanessa. We're sorry to hear this. Please pop us a DM with your order details and our CS team can assist. Thanks. Caitlin
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@Clydebridge47 Hi there! We are so glad our team could help, we have passed over your thanks! 😄
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@Rachel35138271 Hi there, please pop us a DM and our CS team can look into this for you. Thanks. Jack
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@DanLou1234 Hi there, please send us a DM and our team can look into this for you. Thanks. Jack
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@GrandadPhil12 Hi Phillip. Please send over a DM with the product code and our CS team can arrange to get this sorted. Thanks, Pam
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@markturnha49154 Hi there, please send us a DM and our team can look further into this. Thanks. Jack
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@FPL_Apocalypse We have asked Bluelight to ensure that they have the correct info showing online as the Google search info is out of date. Thanks, Pam
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@ClanDucks Hi there. Thanks for getting in touch. If you pop us a DM our CS team can look into this for you. Thanks. Aqib
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@pictomb Hi there. Thanks for getting in touch. If you pop us a DM our CS team can look into this for you. Thanks. Aqib
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