Actual conversation I just had with a doctor's office: Me: Hi I'm looking to make an appointment as a new patient Dermatologist Office: Sounds good, what is the purpose of the appointment? Me: General skin checkup Dermatologist office: We can't do that as a first appointment Me: You don't do general checkups? Dermatologist office: No, we do. But it would have to be on the second appointment. Me: So what kind of things can you we do on the first appointment? Dermatologist office: We can check for something like psoriasis, for example. Me: Ok, so if I came in for that, can the doctor also do a general check? Dermatologist office: No, they could only do the psoriasis check. Me: So what if we booked two appointments, back to back? Dermatologist office: No, you can only have one appointment booked at once. Me: When's your next appointment? Dermatologist office: December 19th Me: So I would have to wait until Dec 19th in order to book the appointment for the general skin checkup? Dermatologist office: Yes Me: So I can only do the general checkup some time next year? Dermatologist office: Yes, correct. Me: I think I need to get back to you.