Dawn @ Hospitality Marketing Hub
@AskDawnGribble
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👋 Follow me for the Latest Digital Marketing News & Insights for Hotels, Restaurants & Foodservice ☕ #Neurodivergent
United Kingdom
Joined January 2015
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@RishiSunak
That's true - how much did you spaff on unusable PPE and billions on a track and trace system that never worked. How did this tweet get signed off?
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479
@RishiSunak
From what? Shit in the rivers, schools collapsing, not being able to get dental care, not equipping them for the real world, higher education? Jog on
9
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315
@LeeAndersonMP_
TLDR: Things that trigger Lee
Children’s Bathrooms
Entertainers
Asylum seekers that have family here or served with our armed forces
Tory Immigration Management
Women’s Changing Rooms
Tory Housing Policy
Tory Public Service Management
Elderly Vegans
Policing without
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312
@PolitlcsUK
Concerning that he thinks £900 is the average when it’s the highest possible saving. But then look what he did as chancellor…
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@PolitlcsUK
@lara_spirit
Too right! If it’s acceptable for 16 year olds to work, then it should be acceptable for them to vote.
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Airing customer service complaints online is rising. 46% of consumers say they've used
#sociamedia
to call out an organization
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What’s your goal for 2019?
Increase Direct Bookings
15
Boost Reputation
22
Improve Online Experience
22
Get Ahead of Competitors
30
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@10DowningStreet
How many more times is he going to set out his vision or announce new plans? Performative without substance.
0
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123
@10DowningStreet
@RishiSunak
Not in my name - this is inhumane and disgusting much like the PMs principles
5
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@David_Cameron
@RishiSunak
A shame he didn’t have any grace or decency when he was governing though … but then here we are
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The price of your product or service should reflect the quality
#customerexperience
#VirtualSolutions
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@GMB
@susannareid100
Where is the coverage of Lib Dems and the Greens? Why are only Tories covered in the media?
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Our greatest asset is the customer! Treat each customer as if they are the only one! - Laurice Leitao, Customer Services Professional
#CX
#CustomerCare
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@JoannaBlythman
Vegan junk food was out forward as a growing trend in 2017/2018 but it’s looking like 2019 will be the year it really takes off.
I personally believe we need to bring Domestic Science back to schools so that people start really understanding what they’re eating.
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@BBCPolitics
@bbclaurak
So this was the choice instead of reporting on U.K. politics and things that affect everyday people ?
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Finally!
Instagram Updates API To Allow Direct Video Scheduling
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Not replying to a customer complaint decreases their advocacy by 50% how many diners are you saying goodbye to?
#ReputationManagement
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@Peston
You’d have thought after the Brexit farce that the media would provide more informed coverage on subjects that actually matter to the nation. But no, clickbait bollocks as usual.
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Good communication between brands and guests = growth, if you're not using social media & digital channels, you're going to lose business
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When traditional
#customerservice
avenues don't offer a solution guests turn to
#socialmedia
. Do you have a management strategy in place?
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Personalization gives you a chance to tailor each experience. But is it worth the time and investment? The answer is of course YES
#customer
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A satisfied customer is the best business strategy of all. - Michael LeBoeuf, Author
#Motivation
#CustomerExperience
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Restaurateurs report their most effective marketing channels are: Social Media, Online Listening and Search Engine Marketing. Are you making the most of your channels? We can create a strategy that works for you and your customers.
#customerservice
#CX
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Digtial Marketing Checklist for Hotels
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We really appreciate you choosing to connect with us on Twitter! KINGSLAND HOTEL
@KINGSLANDHOTEL
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If you're trying to reduce complaints, you need to understand who's complaining about what first.
#customerexperience
#customerservice
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78% of people who complain via Twitter expect a response within an hour. 77% of users feel more positive when a brand replies to their tweet
0
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Make it as easy and simple for your customers to get the information, help and access to your services
#VirtualSolutions
#CX
0
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42
@IanDunt
I’ve been catching up on the COVID Inquiry and thought I’d just check in on Twitter… better get a pot of coffee going.
1
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@BethRigby
Such news! Its not like Labour have been saying this for months now. Yet still you persist with the “promises” I wish there was a genuine political news station sigh
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Our
#design
team provides the most effective and comprehensive
#SEO
#marketing
#services
. For more info:
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The best advertising you can have is a loyal customer spreading the word about how incredible your business is. - Shep Hyken, Author & Speaker
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60% of consumers want easier access to online support, and 54% want faster responses.
#customerservice
#customerexperience
#socialmedia
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Thanks for the retweet we really appreciate it! Faris Jahich
@FarisJahich
Friendly Vegan News
@veganshirtsuk
ahmed samer
@ahmedsa54185543
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"Your restaurant's reputation is the foundation of your business – it’s what inspires trust, loyalty and custom."
#Reviews
#RestaurantMarketing
#DigitalMarketing
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69% of job seekers are likely to reject an employment offer from a company with a bad reputation 😠 so your reputation doesn't just influence customer spending, but also your ability to attract and retain high-quality staff for your venue.
#marketingdigital
#business
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Digital content allows you to connect with your customer. Reach them through online marketing.
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"Moz offers a range of tools, some of which are free and some are part of their subscription service"
#Marketing
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@benleo444
There's animal waste in the water system and everyone is buying bottled water.
If the schools went in en-masse buying all the bottles water all at once what do you think would happen to the local supplies?
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@bbcdoctorwho
Just realised that whole bit about “never trust a man with a goatee” at the beginning of The Starbeast is totally about The Master where the Doctor’s memories are having an impact 😂
Can we also talk about what Nerys and Susie Mare got up to together, because it sounds wild.
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The latest Digital Marketing Insights! Thanks to
@salio_official
@samanthaholmes6
@maurizionegri3
#travel
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@kercle
As of today its impersonating my disabled sister Lynne, who received this addressed to her at home today
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5 Digital Marketing Tips To Increase Your Brand's Growth Online And Improve Ad Results
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Such gorgeous photos! Check out 👇🏻
ABOUT SCOTT HEFTI
Scott Hefti is a photographer located in the Netherlands were he captures images that both mesmerize and connect people. His photos create more than visual pictures. They also transmit deep feeling, One feels uplifted after viewing 💌
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Avoid a
#publicrelations
storm by hiring on a
#PR
manager that will ensure you come across in the right light:
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70% of consumers want to learn about products through content as opposed to traditional methods, which is why your content strategy and marketing mix need to balance these needs with the messages your brand wants to send out. 📱
#marketingplan
#contentstrategy
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84% of people expect brands to create content Source: Meaningful Brands.
The more your visitors can see of you and your business, the more reasons you're giving them to become a customer.
#ContentMarketing
#ContentMix
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The Customers Report 2020 says that by 2020 customer experience will overtake price and product as the key brand differentiator
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