3 years at
#Apple
today!
Its been a great ride with some bittersweet experiences, huge wonderful learnings and some truly memorable moments to cherish.
Swiggy One - positioned as an upgrade, is actually a downgrade!
If you were “super” all this time, you will see how this new proposition is misleading with unclear terms and reduced benefits
@Ravisutanjani
1. Consumers don’t (yet) choose a bank due to how good the app/website is
2. Profitability has nothing to do with Apps; but how/much you lend and how you recover and deposits you maintain (casa)
3. Consumers come to bank for trust and reliability; not tech
Got an Apple device for an entrepreneur friend. Asked him his UPI id for d cashback. He sent back 3x to me instead n asked me to donate.
added more from my pocket
n donated to a girl to settle a loan that she took to treat her husband who finally died + fruit boxes to a slum
#Mumbai
has the best work culture in India
Right from maids to workers and to corporates. People are sincere to themselves.
Probably its cultural - the hardships of mumbai teach you to work hard
A great
#product
is a reflection of a trinity done well
1. Understanding what consumers really need (rather than just asking them)
2. Designing a product that works (rather than just a good looking ui)
3. Building for the future (rather than solving just a current problem)
Enter Blr Intl Airport loo
#BIAL
. Janitor smiles; cleans washroom before I enter
exit, Smiles again w/ expectations! I give him a 20
Also observe 3 ppl do d same
1 Consumers pay for good unexpected experiences
2 Essential services are easier to monetise
3 people follow pattern
If you are based in India, running a
#product
or
#developer
building for
#iOS14
or other Apple platforms; and need guidance help or brainstorming on ideas, please DM me.
Feel free to RT or share with your friends.
3 years back more than 50% of my friends / peers / professional acquaintances were working / running startups.
3 year forth, today, 50% of those are in Google Facebook Amazon or Apple
#contactless
is the new abused word in the industry! Everyone abuses it to flaunt trust safety n confidence in people.
- Would just like to understand what is contactless test drive? So you drive with a simulator 😜
- Contactless delivery? Seems like KIA has self drive cars😂
@BeingPractical
Most 1st time founders begin with the choice of "product", but mid way realise that without a good distribution, a good product "choice" cant win the game in isolation
Today is one of the happiest day of my life
Found a long lost (best) friend! after 20yrs!
He was the one i spent the most crazy, fun n roller coaster of a time; Woke him at 2 AM to hear my poems, spent laughters n shared every tear
Nostalgic, emotional n truly happy!!
@Ravisutanjani
“Indian economy growing strong ” is too much of an inflated correlation n extrapolation from “people buying gold”
Its also a fallacy that we can be insulated if the world goes into a recession.
This is game changing!
#Payments
at a completely new level with
#AppleCard
No annual fee, no maintenance fee, no late fee, no limits!
And no remembering your mothers maiden name ;)
A card from Apple
#Apple
This is nostalgic and very special!
My 1st iPhone
My 1st smartphone
bought with my 1st salary
Of the 1st Job
On my 1st NY trip
And had ♾ memories.
Best thing - it still works!
Found this pic of the most amazing keyboard in archives!
I can bet this was the best typing experience in the globe with “cherry keys”
Thanks to my dad, i had access to an 8088 and this amazing accessory in the early 90’s as a kid!
#TVSGold
#keyboards
#computer
#growingup
It’s great to see so many developers across India pursuing their passion and sharing their ideas with users around the world. I had the pleasure of meeting Hitwicket, India’s top-rated cricket app, Prayoga, an AR-based yoga app, and LookUp, an easy to use dictionary app! 🏏 🧘 📖
Went thru some few dozen recommendations top products from
@kunalb11
’s thread and none of them are from India 😞
Are there some products from India in this space you are really proud of. For me, TOM
#zoho
(range of products)
#signeasy
(doc signing)
#stacks
(currency conv)
One of the best club house events! Awesomely hosted by
@BeingPractical
@deepakabbot
@ku1deep
; but the real show stealer was the ever inspirational
@1kunalbahl
with his deep insights, terrific analogies n stupendous story of success, that he shared with utmost humility & passion.
Tonight our Founder's chat is special! 🔥🙂
We have
@1kunalbahl
of
@snapdeal
on Late Evenings wt Indian Startups. We discuss everything ecommerce, how it is shaping up and the Snapdeal journey 🙂🚀
wt
@deepakabbot
,
@shiladitya
@ku1deep
Tune in at 10 PM -
To go fast, run alone
To go long, run together
former, You may burn bridges, make foes, destroy relationships but hit a homerun! latter, u may miss some goals but make relationships forever
The choice is hard n there is no right or wrong - at d end, the journey is the reward!!
For new joiners: a great way to understand the nuts n bolts of your product n super charge your onboarding - spend a couple of weeks with customer support!
This stint will not just help in understanding the product in & out - you will develop empathy - which is indispensable!
Have started finding product
#reviews
of
#Amazon
so skewed in India; almost feels there’s a need for
- Machine learning to identify diff between product n delivery/service experience. highlight product experiences vs perceptions
- credible reviews: aka
@RajivMakhni
for a product
For Amazon, their app is not the heart of their product.
Their product is their super fast logistics n reach, their catalog n assortment and their recommendations!
App is just a medium of sale
Litmus test for a
#product
- if you can explain your product to your
#mom
and she can use it, you have got it right!!
Companies should hire moms for
#ux
tests!
And Btw moms have phenomenal insights!
Once you work / live with a blind or physically challenged, you realise what apathy we design our products with - abs no consideration for them. We exclude them from simple things in life. “We” make the world harder for them. This must
#change
!
#accessibility
#inclusion
Despite a lot of polar opinions on Cred, the use case of paying for 5+ Indian credit cards in a consolidated, quick and flawless way (not missing my payments in the last 3 years), supersedes everything else for me!
iMessage may not have the most features like WhatsApp; but there is something about it which you experience when you use it.
Its amazingly Coherent , immersive and satisfying.
Emotionally focussed, invisible UX And as a friend calls it - very human!
Every app in 2023 !! 🤦🏻♂️
This is my MyGate! Why on earth do i need to know how many times i opened the door?
Infact just makes me scared on how much data these apps steal!
After months of hesitation, overcame my inhibitions to deliver my first ever talk. Shd thank
@ishanvaish
, it all started from him pushing me to come out of my shell &
@giridharvc7
who kept persuading me for long to deliver this talk. Day well spent
@swiftindiagroup
Thx everyone🙏
5 yrs back my data consumption was 25 gb. incl home wifi, 4g ~everything.
5 years forth, i am consuming 250 gb on home wifi alone. Phone blows over 10 gigs
On demand content, real time gaming and hi def video calls will blow all records of data consumption in the next few years
@ravihanda
All big cities in India have these problems. There is no escape
if you have a family (n kids) a few other things take precedence n hence blr
- safe
- clean(er) air
- liberated n dth ppl
- good societies
- calm
(All relative, but conclusive, after staying half d life in north)
@kunalb11
While I agree on the mutual admiration society part; doesn’t complimenting and appreciating encourage people to do better, to achieve better results and boosts self esteem?
Stores dont “just” provide payments. They provide a platform for visibility marketing, growth
Q: Indian swiggys zomatos Ola charges upto 30% - so we should build “free” alternatives for all?
Arent all businesses targeted for profits, basis value they add and not charity?
Every tom dick and harry asks for a
#subscription
today.
The best is our society
#ironing
/
#laundry
guy asking for 6 month subscription with unlimited clothes ironing! Wants stable income with reduced churn
The only reason i dont use gift wrap 🎁 from Amazon, is because they use a tasteless “amazon” branded gift wrap!!
Dont mind ₹50 instead of 30 if they gave a nice assortment of gift wrap papers.
Want the recipient to know that “I”gifted and NOT market Amazon while gifting!
Thanks 🙏 secret friend for your generosity. The girl shed tears of happiness.
Anyone who asks me for a discount, pl consider sharing the discount to donate. Some people need this more than us
@vijayshekhar
this is one of the most useful widgets on my phone for those 1 tap payments.
That said the “connotation of a QR picture” would be much stronger to almost blindly tap for a payment - esp if you call it scan n pay!
One things that beats me about Our country is non standardisation!!
And on the doors that we use everyday it should be easy to implement! 😊
#designofeverydaythings
The
#spam
tactics surprise me everytime! A seller from amazon calls me and tells me why i have not rated him and i must rate him. People in India have the audacity to call anyone anytime.
But
@amazonIN
why on earth would you pass on my phone# to a seller
Guess where else would people ask for your
#linkedin
#profile
?
While renting an apartment!
(Was amused, but made sense)
Seems like a good way to check credibility and build trust for your prospective tenant!
Certain
#apps
give you joy. Not coz they are fun to use but coz they serve a purpose, they fulfil a need n they are designed well (designed to work - even though for niche)
Here’s to a guy that nails it
@kushsolitary
#cone
#accessibility
#colorblindness
Why did no one ever think of this
#product
#idea
💡 - a reverse dictionary?
I am sure everyone has sometimes had an expression and scratched their heads, trying to remember that apt word!
Happy Birthday
#SteveJobs
To millions, you are a role model, an idol, a design guru, a product champ n the best thing that happened to the tech world
And ofcourse a crazy one!
Here is something by you, for you n something that has been internally inspiring
@WheresAshutosh
I was “super” all this while :). All restaurants had free delivery. If you are sitting somewhere in Del most rest 6-10 kms away now have addnl charges. not an upgrade imo! I paid for free for rest delivery.
Its like prime providing music, but addnl charges for ecom!
@gokulns
Yes, of course. The whole town can then know how much was the amount in your last paycheck or where was the edgy place you last shopped.
Thanks but no thanks; This potential is at too much cost!!
3 learnings for the year; maybe forever
- health should be everyone's first priority.
- Life is short & unpredictable; make wise choices; what's most important for "you"; what makes you & the ones you care, happy!
- Real homage to your hero is to imbibe & live their values
1 example of an indian product that sucks at
#userexperience
, has near 0 innovation, but still continues to exist for more than a decade due to its sheer passion of fan following and content.
Teambhp
Any more examples?
What our team did in Olympics is nothing short of magical!
I wish Adanis and Reliance and well funded startups like Byjus Cred and Swiggys of India support these brilliant sportsman who need it much more than any Indian cricketers!
@vijayshekhar
the connotation of (+) is now so well connected with adding money to the wallet, that not finding that option on that menu is almost a shame and disappointment.
With fingers crossed, converted my physical Airtel SIM to eSIM. wouldn’t say, it was a breeze, but it was not bad either. Good job
#Airtel
.
Theres surreal fun using d Sim-less
#iPhone
.
Goodbye SIM. Welcome eSIM
A while back indian
#airport
washrooms werent the cleanest. Now at airports a janitor smiles n cleans after someone exists without asking the loo to be cleaned.
After use he smiles back expecting a
#tip
. I tip him!
For a good “essential” service dont think people mind paying!