Citizens' Svc Bureau
@stlcsb
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Citizens' Service Bureau is your source for St. Louis City services and general information.
St. Louis City, Missouri
Joined March 2010
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Pinned Tweet
Good Afternoon Everyone! Below we have attached a helpful guide on submitting a request here on Twitter. Many of you are doing great, and we thank you! This is just an informative guide for those who are new & and a refresher for those who are not. Have a great day!
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Did you miss us? CSB Twitter is back! If you tweeted at us during this time with a service request, don't worry; it was properly recorded and logged. We'll be replying with reference numbers over the next few days. (1/2 🧵)
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Hi City of STL! If you notice any people or businesses not abiding by the City's Order, please let us know. We are happy to assist by entering a request for you. Please stay safe and remember to wash your hands and surfaces frequently. And stay at least 6 feet apart. 😊
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Good Morning STL!! Just want to provide some insight on what happens to your request when you contact the CSB.
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City of St. Louis Department of Parks, Recreation & Forestry offer free firewood to City of STL residents, at three (3) parks:
● Forest Park – Lower Muny Opera Lot
● Carondelet Park – Compost and Recycling location
● O’Fallon Park – North of Picnic Site
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@JoshuaLawrenc_
@OldenburgSTL
Good day to you. SR# 1528431 has been submitted to Refuse regarding the alley container collection. Thank you for bringing concern to our attention. Stay safe and be well.
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Good evening residents! Apologies if within the last several days we've missed your request; please if you have not yet received a response from us bump the tweet by tagging us in a reply. Thank you for your understanding and patience during situation this weekend. :)
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@evhemphill
@STLCityGov
@Trailnet
Good Morning. SR# 1645181 has been submitted to the Water Division for the cover. Thank you for the photo and for bringing concern to our attention. Stay safe and be well. Enjoy the day.
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Morning All! Over the next several days we will be responding to past tweets with the service request for the issue. We ask you have some patience with us as we work through all these requests; if by Monday 4/24 you haven't received a response to the past requests tag us again.
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@SMB_Grove
@RestorationSTL
@TinaSweetTPihl
Good Morning. In regards to SR# 1590337/4241 Arco and SR# 1569849/ 4243 Arco both properties are under notice and violation notices have been sent with the Building Division. Thank you for the photos and for bringing concerns to our attention. Stay safe and well.
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Flyer with image of tires and text for the 11th Ward Tire Amnesty Day on Saturday Sept 23, 2023 10 am to 2 pm. Tire Dumpster Locations include Grand and Carter; Grand and University Avenue or Natural Bridge and Marcus Avenue.
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@MoDOT_StLouis
@truckey
Hi. SR# 1759054 has been submitted to Traffic regarding signage request. Thank you for bringing concern to our attention. Stay safe and well.
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@stlrainbow
@ZillowGroup
Hi. SR# 1738720 has been submitted to the Civil Rights Enforcement regarding the posting. Thank you for bringing concern to our attention. Stay safe and well.
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@andybankertv
@FOX2now
Good afternoon, we submitted SR
#1679606
to the streets department to get this cleaned up. Thank you for bringing this to our attention! Have a great day & stay safe!
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@stlrainbow
@zillow
@ehocstl
Good Afternoon. SR# 1587888 has been submitted to the Civil Rights Enforcement regarding concern. Thank you for the attachment to add to request. Stay safe and well. Enjoy the day.
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Good Morning St. Louis! We wanted to share with you all the collection schedule for the upcoming holiday Juneteenth, this will be effecting roll cart collection. 🗑️♻️
Note there will be NO yard waste collection 🌿🚫
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Hey St. Louis in case you didn't know CSB is part of the Neighborhood Stabilization Division (NSD). And we have a newsletter weekly, here it is from this week. Take a look! 📰
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@lithiumaneurysm
HI. SR# 1799794 has already been submitted and is in dispatch to Traffic. Thank you for the photo to attach to the request. Stay safe and well.
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@JoshuaLawrenc_
Good Morning Josh, thank you for letting us know. We've sent this over for clearance; we've also sent an email to the NIS requesting EIU cameras to be placed. This seems to be quite a consistent issue y'all are dealing with.
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@ONSLRG
@STLCityGov
@saintlouismayor
Good Morning. SR# 1598256 has been submitted regarding the demolition. Than you for the photo and for bringing concern to our attention. Stay safe and well. And have a Safe and Happy 4th of July.
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@brianmmunoz
Hi. SR# 1782283 has been submitted to Refuse for the damaged alley container. Thank you for the photo and for bringing concern to our attention. Stay safe and well. Happy Holidays.
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@beganovic2021
@ScottOgilvieSTL
Good Afternoon. SR# 1334519 has been submitted to Streets regarding concern. Thank you for the photo. Stay safe and be well. Have a great day.
Please remember to participate in the 2020 Census
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There's a variety of ways to log your service request with the City. CSB is also reachable at 314-622-4800 or through the
@STLCitygov
website at: (2/2 🧵)
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Announcement
Fun Without Guns
Say no to celebratory gunfire fire for a safer community.
Blair's Law
Unlawful discharge of guns
Stop stray bullets
#FunWithoutGuns
slmpd
@stlouis
-mo.gov
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@emilyjanehubb
Hi. SR# 1748565 has been submitted to Operation Brightside for the graffiti. Thank you for bringing concern to our attention. Stay safe and well.
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@ChelseaEsquire
@MBinFPSE
CSB notified Refuse and Streets of your praise and thanks for the clean up work completed. Thank you for taking the time to express appreciation. Enjoy the day.
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@kimbrotoo
@kzieff
@Pageforward5
@KMOV
@kmoxnews
@ksdknews
@FOX2now
@KPLR11
Good day to you. CSB would be happy to help regarding street painting request. Please provide address location for investigation and request. Thank you and please update.
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@BKellySTL
Hi. SR# 1492613 has been submitted to Refuse regarding the overflowing alley containers. Thank you for the photo and for bringing concern to our attention. Stay safe and be well.
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Good Morning STLCity Residents. CSB would like to your help and assistance regarding the recent flooding in the City of St Louis. If you have or know anyone who has been personally affected by this weather event please contact CSB at 314-622-4800 or online
@stlouis
-mo.gov
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Good evening St.Louis, ATTN roll cart residents: The collection schedule has been adjusted to accommodate Thanksgiving.
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@BStingSTL
@STLCityGov
Hi. CSB would be happy to help. Please provide the actual address location for investigation. Thank you and please update.
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Extreme heat is expected today. This very hot pattern will continue through the week. Stay cool, stay hydrated and stay informed. Take care of yourself, your family, and pets.
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@evhemphill
We will have the NIS follow up with the owners of this business, we appreciate you bringing it to our attention. Apologies the bike lane was blocked on your commute.
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@andy_crossett
HI. SR 1837524 has been submitted for the cover. Thank you for the photo and for bringing concern to our attention. Stay safe and well.
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@soulardman
@stl7thward
@SoulardMarket_
@bridget_flood
Good day to you. SR# 1351386 has been submitted to the Health Director's Office regarding concern. Thank you for the photo. Stay safe and be well.
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Plastic pouches (for detergent pods, soaps & snacks) are not recyclable in the Blue Bin. While these pouches can stand up, once empty, they're flat & get treated like paper at the MRF. Ignore the numbers; it's the shape that counts!
Thanks to
@STLCityRecycles
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@stlrainbow
Good Afternoon. Yes property owners have responsibility to keep clear of snow and ice the sidewalks at all times. Stay safe and be well.
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Planning Unstash That Trash - an event that encourages responsible recycling and waste management in under-served communities with
@TruittLawFirm
@STLCityRecycles
@brightsidestl
#unstash2018
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@truckey
@MoDOT_StLouis
Hi. In regards to SR 1817709 CSB has sent an email to Forestry regarding the concern. Thank you for the update. Stay safe and well.
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@Tyson_Pruitt
@StlStreets
@AnnieRiceStL
Good Afternoon. SR# 1435552 has been submitted to Refuse regarding alley container. Refuse is working to make collection. Thank you for the photo and for bringing concern to our attention. Stay safe and be well.
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@MRHibbard
HI. SR 1835085 has already been submitted to Streets for the pothole repair. Thank you for bringing concern to our attention. Stay safe and well.
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Good Morning St. Louis! We will get some dangerous heat this week. Please check on your neighbors.
@CoolDownStLouis
can assist.
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The CSB back-to-school supply drive collected school supplies to fill 19 backpacks for at-risk youth in the city!
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@hannastasia
@BrandonFBosley
Good Afternoon. SR# 1472767 has been submitted Traffic regarding the Stop sign. Thank you for the photo and for bringing concern to our attention. Stay safe and be well. Have a great day.
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Crews working hard to restore phone service to the CSB. In the meantime, you can submit requests via our website:
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@voltarine
Good Morning. SR# 1485303 has been submitted regarding the hazardous waste. Thank you for the photo - it is greatly appreciated- and for bringing concern to our attention. Stay safe and be well.
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To report an issue with a BikeShare bike via the app
On Limebike tap the !
On OFO tap the wrench
Via Twitter use
@limebike
/
#limeaid
or
@ofo_bicycle
don't forget the bike# and location
Via Phone: Limebike is 888-LIME 345 or OFO is 844.289.9747
#bikestl
🚲
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@nebulousblob
Good Morning. SR# 1472719 has been submitted to Parks regarding the fountain/s. Thank you for bringing concern to our attention. Stay safe and be well. And thank you for your help and kindness. Have a great day.
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Notice of Mayor Jones and her Cabinet for a Community Town Hall meeting to hear updates on city services and initiatives and answer questions on 1/24/24 from 6 pm to 7:30 pm at Gene Slay Girls and Boys Club 2524 S 11th St. RSVP at …
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@And__Ark
HI. SR# 1799800 has been submitted to the Environmental Investigators Unit /EIU for improper disposal and CSB has also sent an email to the NIS for the Tower South Neighborhood for investigation. And SR# 1799801 submitted to Refuse. Thank you for the photo. Stay safe and well.
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@JBWritesLetters
@archcityhistory
@saintlouismayor
Good Morning. SR# 1459606 has been submitted to Streets regarding concern. Aldermanic approval will be required for a street repave. Thank you for bringing concern to our attention. Stay safe and be well.
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@GConnolly314
Good afternoon, we have submitted SR
#1653332
for the missed collections. Thank you for bringing this to our attention! Have a great day & stay safe!
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@stlcolleen
Good day to you. Thank you for the shout out. SR# 1386042 has been submitted to Refuse regarding praise. Great to hear a moment makes a difference for your child. Thank you. Stay safe and be well. Have a great day everyday.
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@GConnolly314
Thank you for letting us know! We will have the building inspector go out and take a look at this; please see SR 1710337 for updates.
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@MSDProjectClear
Can you guys take a look at this? Thank you!
Sewer lid is a hot mess at the alley on the westside of Montrose in between Hickory and Rutger
@stlcsb
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@ncrmwll
@kzieff
@BrandonFBosley
Good Morning. Good Morning. CSB would be happy to help. Please provide address location of concern for investigation and request. Thank you and please update.
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@JakeLovesSTL_
Good morning, thank you for letting us know! We will have an inspector out ASAP; please see SR 1711141 for updates.
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@BStingSTL
Good Afternoon. SR# 1535174 has been submitted to Streets for praise. Thank you for taking the time to let the crew know their work is appreciated. And thank you for all your work and support. Happy Holidays.
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@PatVanDerTuin
Good morning Patrick, we understand your frustration. We do have the NIS looking into this as well for any further action they can take against this issue. We have asked the parking enforcement revisit this location again; the updated photos you provided were added to the report
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@valeriehahn
@AnnieRiceStL
Hi. SR# 1524593 was submitted and vehicle tagged for tow. CSB has emailed Streets regarding the vehicle and updated with new photo. Thank you for the update. Stay safe and be well.
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@kzieff
Good Afternoon. CSB would be happy to help. If needed, please contact CSB at 314-622-4800 or online at to Report A Problem to provide personal contact information and actual address location for investigation and request. Thank you. Stay safe and be well.
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@MoDOT_StLouis
@TomDoyl84275881
Hi. SR# 1727489 has been submitted and pending replacement per Traffic. Thank you for your assistance. Stay safe and well.
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@wontBfound
Hi. SR 1844629 has been submitted to Refuse for the recycling alley container. Thank you for bringing concern to our attention. Stay safe and well.
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@Blain_McVey
@sam_uel_w
Thank you for tagging us Blain! We checked this out, it seems there was sewer lateral work completed here on or around 6.5.23; we've followed up with the Streets Dept. to verify that this location is scheduled for sidewalk repair/replacement.
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Would you like to work for the city? Streets is hiring Heavy Equipment Operators! 🗑️♻️🛣️
- No college, some college, or advanced college, we have a spot for you
Apply today at
#STl
#Work4STL
#STLstreets
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@JoshuaLawrenc_
Good Morning. SR# 1723543 has been submitted to Streets for the alley debris. Thank you for the photo and for bringing concern to our attention - it is greatly appreciated. Enjoy the 4th of July.
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Good Afternoon St. Louis, this afternoon south city experienced a main break effecting service to a number of residents. The Water Dept. has issues a precautionary Boil Order for the below areas:
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@Schweitzer88
Good Morning. SR# 1422742 has been submitted regarding the repair. Thank you for the photo and for bringing concern to our attention. Stay safe and be well. Happy Holidays.
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@kidproto
@urbanreviewstl
Good Morning. SR# 1457108 has been submitted to Streets regarding concern. Thank you for the photos and for bringing concern to our attention. Stay safe and be well.
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@BStingSTL
Hi. SR# 1493120 has been submitted to Streets regarding the recognition of service. The Street Division is hard working and greatly appreciates the compliment. Enjoy the beautiful day:)
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@BStingSTL
Good Afternoon. CSB would be happy to help. Is there an actual address location or across street address for a request to be submitted? Thank you and please update.
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@nathoodmt
Good Morning. Thank you for taking the time to express appreciation for the work done by the Parks Division - it is greatly appreciated. SR# 1465219 has been submitted to Parks regarding praise. Thank you. Stay safe and be well. Have a great weekend.
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@Beganovic2022
Good afternoon, thank you for letting us know!
#SR1660257
for the trimming & SR
#1660256
for the sidewalk repair. Thank you again, have a great day & stay safe!
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@theroyale
Good day to you. SR 1827690/ City tree limb down; SR 1827691/ Inspect city tree at 3139 Gurney and SR 1581372/ 3129 Gurney have been submitted to Forestry for the trees and maintenance. Thank you for bringing concern to our attention. Stay safe and well.
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@JakeLovesSTL_
Alright, thank you Jake! We submitted this over to Streets and will have them take a look at removing that debris. As far as the tree growing from the storm drain that is MSD maintained; we will report this over for you this time. Thank you as always for letting us know!
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@urbanreviewstl
Good Morning. SR# 1471879 has been submitted to Forestry regarding the tree/s maintenance. Thank you for the photo and for bringing concern to our attention. Stay safe and be well. Have a great day.
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@AnnieRiceStL
@Tyson_Pruitt
@StlStreets
Hi. Thank you for all your service, work and support - it is greatly appreciated. Stay safe and be well.
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@BStingSTL
@STLCityGov
HI. SR# 1807799 has been submitted to the Building Division for the property. Thank you for the update. And thank you for all your work and support - it is greatly appreciated. Stay safe and well.
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@Schweitzer88
Good Morning. SR# 1517807 has been submitted to Parks regarding the graffiti. Thank you for bringing concern to our attention. Stay safe and be well. Enjoy the day.
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@yrofcreation
@AnnieRiceStL
Good Afternoon. In regards to SR# 1270678/Bad Condition as of 9/30/19 per Street Dept "Work in progress. Steel plate belongs to MSD. Consult with MSD concerning repair timeline". CSB sending to
@YourMSD
for the steel street plate @ 3930 Shaw.
Thank you and have a great day.
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@amram_1987
Hi. SR 1835038 has already been submitted to Forestry for the tree inspection and maintenance. Thank you for the photo. Stay safe and well.
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@andy_crossett
HI. SR 1837526 has been submitted to Streets for the repair. Thank you for the photo and for bringing concern to our attention. Enjoy the day.
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