Nisbets
@Nisbets
Followers
9K
Following
4K
Statuses
7K
The UK's leading next day catering equipment supplier. Est. 1983. Here to help 9am-5pm, Mon-Fri.
UK & Worldwide
Joined April 2009
@piponthecommons Good Morning Pippa, Thank you for your message. I am sorry to hear you have not received your order. Please can you DM us your order number and we will look into this further. Kind regards, Jaz
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@dotslondon Good morning Although we do not have a 12kg machine, we do have this 10.5 kg machine (see link below). Please call our sales line on 01173165000 to speak to one of my colleagues for further information. Regards Elaine
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@dotslondon Good afternoon I am sorry to hear this has happened. Please give our sales team a call on 0117 316 5000 and we will see what we can do to help you. Kind regards Joe
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@GaryChadwicks Good Morning Gary, Thank you for your feedback, I am sorry to hear of your experience on the phone with one of our advisors. Please can you DM us your account number and the number you contacted us on so we can investigate this further Kind regards, Jaz
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@cjsmith1980 Hi We are currently inundated with emails and aim to respond within 3 working days, I am sorry for the inconvenience. I can see a £50 voucher was offered on the 16th. Please call us on 0117 316 5000 if you wish to discuss this further. Kind regards Joe
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@cjsmith1980 Hi I'm sorry the email hasn't been picked up yet, we are currently inundated so the wait time is longer. I can see a £50 was offered on the 16th. If you need further assistance, please call us on 0117 316 5000. Kind regards Joe
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@cjsmith1980 Good morning I am sorry if our service has been poor. Please can you confirm what this is in relation to so I can address this? Alternatively, please call our Customer Service team on 0117 316 5000 if you wish to raise a complaint. Kind regards Joe
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@MillyFyfe Good afternoon, I'm sorry to hear this. Our prices are subject to change and prices saved on quotes are held for 7 days. If you see the item cheaper elsewhere please call us on 0117 316 5000 and our Sales team will be able to review. Kind regards, Hannah
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@PippaSandford Good afernoon Pippa Thank you for your message. I am sorry the order keeps being delayed. Please contact our Customer Service team on 0117 316 5000 or custserv@nisbets.co.uk for further assistance. Kind regards Joe
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@prep_cook_eat Hi. I'm sorry to hear this. Please DM us your order number so we can look into this for you. Kind regards, Nisbets
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@BubbasDalkey Good afternoon Your message has been passed to our warehouse so we can look at improving this for future orders. Thanks for letting us know! Elaine
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@donliveson @LincatLtd Good morning. Our prices are subject to change and are reviewed regularly. If the manufacturer increases their standard prices, we will also. If you wish to discuss this further, please contact us on 0117 316 5000. Kind regards,
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@calvhollandchef Good morning I am sorry to hear that you are not happy at the moment. Please dm us with your concerns and we can address them for you. Regards Elaine
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@HelenBob89 Good Morning, I am sorry to hear of your recent experience with us. Please can you DM us your account number and some further details and we can look into this for you. Kind regards, Jaz
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@Stezza1878 Good morning. Can you please DM us your order number so we can look into. Kind regards, Nisbets.
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@CathAguamia Good morning. The click and collect option is not showing as the knife is not in stock. You will need to place a standard order and have it delivered to your address of choice. Regards Elaine
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@JohnnyFoxbeard Hello. We are reliant on the supplier delivering the stock to us, in order for them to replenish our stock to complete orders. Due to this, we don't guarantee deliveries. I'm sorry if any delays have caused any inconvenience. Please DM us if you would like an update. Kind regards
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@JohnnyFoxbeard Hello. I'm sorry you've not received your order. We don't promise or guarantee delivery dates in case of delays that are out of our control. Please DM us with your order number so we can provide you with the latest updates. Kind regards, Nisbets
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