National Car Rental
@nationalcares
Followers
15,041
Following
539
Media
4
Statuses
24,810
We're here 6am-10pm CST to answer your questions & address your concerns. For 24/7 Reservations or Customer Service please call 888-227-7368
Joined November 2009
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@BarstoolBigCat
@BarstoolBigCat
I am please to inform you that the branch manager has located your jacket! Please DM your full name, rental agreement/reservation number, phone number, email and claim number. Thank you - Laura
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@Millard_Filmoor
Thank you for contacting us, Mr. Fillmore! We have ended the discount for NRA members. This change will be effective March 26. Thank you again for reaching out.
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@hacklawyer
Thank you for contacting us, Chris! We have ended the discount for NRA members. This change will be effective March 26. Thank you again for reaching out. Kind regards, Michael
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@kostadimer
Thank you for contacting us, Kosta! All three of our brands have ended the discount for NRA members. This change will be effective March 26. Thank you again for reaching out. Kind regards, Michael
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@Oogiecatt
Thank you for contacting us! All three of our brands have ended the discount for NRA members. This change will be effective March 26. Thank you again for reaching out. Kind regards, Michael
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@ReadRoger
Thank you for contacting us, Mr. Brooks! We have ended the discount for NRA members. This change will be effective March 26. Thank you again for reaching out. Kind regards, Michael
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@Darrentriguy
Thx for bringing this to our attention. Pls DM us w/ your rental agreement #, exact branch, & details! Thanks! - LB
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The best companies know how to treat their customers! Thanks to Christina at
@nationalcares
#customerservice
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@Hawkmama
Thx for reaching out! We want to help. Plz use this link
to DM your res# & exact branch location! – KP
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@JaniceDean
Thanks for the shout out Ms. Dean! I will ensure your praise is passed along to Mike and our Louisville team! Thank you, MC
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@BarstoolBigCat
Hello, we would like to discuss this further with you. Please send us a DM with your full name, contact information(email address/phone number), rental agreement number and any additional details. Thank you. –KB
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and the full name on the contract. We hope to hear from you soon, thank you! - CT [pt2]
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@amysuds
Thank you Ms. Sedlatschek.
@Johnny_Joey
Can contact us with the details and we will get a proposal to the correct folks. Thanks! John
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@CaseySadler65
Thanks for the tweet! We’d like to take a closer look at your concerns. When you get the chance, please DM the renter’s full name, reservation number, email and phone number for our assistance. – Laura
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@LaurieofMars
Thank you for bringing this to our attention, Laurie. When you have the opportunity, please send a DM with the rental agreement number, your contact info and any additional details to better assist us with researching this. Sincerely, CE
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@FTurner901
We want to help. Please DM your contact information, reservation or rental agreement number and the details. Thank you. - LJ
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@NCalebWard
Glad to hear the branch came through & got you on your way, Mr. Ward! Tweet us anytime if you need help. – KH
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@PrideOfMexico
Thanks for the shout out, Mr. El Patron! We love to hear from happy customers like you. If you can DM us with your rental agreement number I would be glad to pass your praise along to Cesar and the rest of our San Antonio team. Kind regards, Michael
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@TheSeigeDFS
Thank you for the question CJ. National does have a status match program. Go to to find out the details and how to request a status match online. CM
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@TheOtherrrMary
Thx for bringing this to our attention.This has been passed along,as these are not the views held by National Car Rental.-CH
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@MandaLHuber
Thank you for the response Amanda, I have added your compliment to your rental agreement where it can be seen by branch employees and management! Have a great New Years and thank you for using Alamo! Chris M
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@SteveNavarre
Thanks for the shout out, Mr. Navarre! I will ensure your praise is passed along to our RDU team. Have a great rest of your day. -MC
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@DrakeMcGruder
We appreciate you bringing this to our attention. If you'd like to discuss this further, please DM your contact information and reservation number. Thanks. - Lisa S
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@photoman_sc
We're so glad to hear that you enjoyed your experience with us, Chris! I've passed your kind words on to our Washington DC and Florence, SC offices. We hope to see you again soon! - DA
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@rromanoff
We’re happy to hear the Little Rock team took great care of you! We’ll be sure to pass this compliment along. See you next time, Mr.Romanoff. John
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@UlyssesBurley
Thank you for sharing your rental experience. We'd be happy to discuss this with you! Please DM your reservation number, contact info and branch location.– KH
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@Docsteve4u
Thanks for the shout out, Dr. Anderson! We are always here to help if you need any additional assistance. Thank you, MC
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@HamdanAzhar
Hello Mr. Azhar. I’d like to learn more so we can help. Please send us a private message with the complete details including your contact information, the rental location, and any reservation or rental agreement numbers so we can better assist you. Thank you! – John
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@delworsham
Thank you for bringing this to our attention. We’d like to learn more about this. At your convenience, please DM your full name, phone number, email address, rental information, and the details of your experience so that we may take a closer look. - David
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@ironmantodd
Thx for contacting us. We're happy to help. For verification,please DM your name,email,date of birth, and phone number.-CH
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@KansasCityGypsy
Thanks for that feedback! We are always looking for new locations to add an Emerald Aisle. I'll pass this on to them! -DA
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@casas_jimmy
Hi. Our Fargo team will be happy to hear this. We’ll let them know how much you appreciated their help. Thanks for choosing National. – NE
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@jeezusmaryandjo
Hello, we would like to look into this with you. Would you please send us a DM with your full name, rental information, phone number and email? Thank you. - HH
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@dannysullivan
Thx for the feedback! We are always looking to improve. I will ensure your feedback is passed along so we can look into adding this. -MC
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@jnatali68
Mr. Natali, thank you for the post and the shout out! We love getting these and do pass them along to the deserving branches and agents we receive them! Please let us know if we can assist you in the future and thanking you for choosing National. Chris M
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@ItsMeccahMohr
Thanks for the feedback! Glad to hear the team could resolve the issue. Please feel free to DM any further details and we can pass the feedback on to those who deserve the recognition. Best regards, SP
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@rosblasingame
Thanks for the great feedback! We absolutely love hearing from our valued customers. -MC
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@SinCaraWWE
@NationalPro
We hear you. Follow us, tweet when you have so we can DM and look into this with you. Thanks! John
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@Steven_B_Falk
@NationalPro
@nationalcares_
Steven, please refer to our private DM for further assistance. Thank you. -MC
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@alixmaravillas
At this time we are not offering any discounts or coupons through Twitter. Any deals or coupons we have available...
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@Dan_J_Benton
Thank you,
@Dan_J_Benton
, for your kind words. If you require any assistance in the future, please do not hesitate to reach out! Kind regards. -LB
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@JohnNicholson71
Thanks for the shout out! I will ensure your praise is passed along to Todd and the rest of our Knoxville team. Have a great day. -MC
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@cerothstein
We'd like to help look into this for you. Plz DM us with details as well as any description of charges so we can assist. – CM
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@danperrybrevet
Hello Dan, We’d like to hear more about your experience! Please DM your rental agreement # & details. Thanks! – Liz
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@ToddKinsey
Hello, your 12/31 rental should count towards this years' tier status so long as it is picked up on that day. Please DM us your contact and loyalty information if you have further questions. Thank you. - DR
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@meteo_matt
Thank you for the shout out Matt! I am glad we could get you back in touch with your property and can pass the appreciation on to the agents at the branch. Please private message your rental agreement number and exact branch so that I can follow up with them! CM
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@CSIForensicGuy
Hello
@CSIForensicGuy
, thank you for taking the time to let us know how we did! We are glad we could help and provide you with a positive experience during hard times. Kind regards -ML
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@PaserPSL
Thx for reaching out, Thomas! We are looking to expand our App & we appreciate your feedback. Thanks. - LB
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@thelindsaycrane
We’d like to discuss this with you! Please DM your rental agreement #, location & details. Thanks! – KH
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@AllisonW_Sports
Hello. We’d like to hear more about your experience. Please DM your reservation # & details. Thanks. – NE
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@brielleFL
Fort Lauderdale is closed due to inclement weather. At this time, we ask that you hold on to your rental until further notice. We apologize for the inconvenience. -LB
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@kelseybpadgett
We are listening and would like to help. Please follow us & I'll DM my contact information. Chris
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@arminsadreddin
Thanks for the tweet! We’d like to take a closer look at your concerns. When you get the chance, please DM the renter’s full name, reservation number, and the full details of your experience for our assistance. – Stacy
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@AirportOpsAdam
Thank you for the positive feedback. We are happy to hear you are enjoying some of our Emerald Club perks. We are here if you need us. Thanks again! -Stacy
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@dleavitt39
We'd like to help look into this for you. Plz DM us with your reservation # & details so we can assist. – DR
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@stephenbardo
Hello, we would like to discuss this further with you. Please send us a DM with your full name, contact information(email address/phone number), your reservation number and any additional details. Thank you. -KB
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@christopheryuan
Thanks for the kudos! I will pass this along to Dan and the Hawaii Regional team. We hope to see you again soon! –CR
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@kinghenry_III
We'd like to discuss this w/ you. Plz DM us your contact info, res/rental agreement numbers & details of concern! – Stacy
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@fact_factoid
Thanks for the tweet! We’d like to take a closer look at your concerns. When you get the chance, please DM the renter’s full name, reservation number, email and phone number for our assistance. – Laura
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@KansasCityGypsy
Thank you for clarifying this! We will pass this feedback along to the proper management team. Thank you, MC
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@RR94
Great question! On our homepage, you will see a drop-down that reads "Account Number / Coupons" just below the pick-up and return parameters. Please DM if we can answer any additional questions in the meantime. Thanks again! - DA
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@ALR_LBG
Thanks for the shout out! I'll pass the compliments on to Alexis and the rest of our PHX Team. Safe travels and enjoy your rental! –Stacy
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@foundev
Ryan,it is sometimes hard to change a resv due to the way they R set up. Adjustments can be made at end of rental.DM 4 more info-CM
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@hastie_hast
Thank you for reaching out. We are disappointed to hear you have experienced difficulties when attempting pick up of your rental. If we can be of any assistance, please send us a DM with further details and we would be happy to pass on your feedback. Thank you. -KB
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@espnWD
Thanks for the shout out, Mr. Drehs! I will ensure your praise is passed along to our MSP team. Thank you for choosing National. Have a great rest of your day! Kind regards, Michael
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@hosperanza_
We would like to discuss this further with you. Please send us a private message with your contact information, the exact branch location, your reservation and/or rental agreement number, and any additional details. Thanks! – John
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@filmtheorum
We've noted your tweet. To speak w/us please DM the details, your contact info & res.#-Carol
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@lilrondo918
Availability varies by branch. You'll need to speak to them directly about what they have available when you come in. -Zach
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@KAZurcher
We're happy to hear about your great experience at CVG. I have passed this on to the team and hope to see you again soon! -CB
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@hawks35
thanks for your support. We're very excited as well. If you'd like to talk about it more or want more info plz follow & DM us. TB
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@pulpmx
We are happy to hear you are happy with our service. Please don't hesitate to reach out if we can be of any assistance. -Thank you JG
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@LaurieofMars
Thank you for sharing this update with us! We're happy to hear that our assistance played a part in your experience being resolved. Please feel free to DM our team any time if we can lend a hand in the future. - David
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@grrl_geek
Thank you for the shout out Ms. Borland! What branch did you rent from so I can pass the appreciation along to the deserving employees. CM
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@jason_from_ky
We would like to discuss this further with you. Please send us a private message with your contact information, the exact branch location, your reservation and/or rental agreement number, and any additional details. Thanks! – John
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@kcarrier83
Thanks for the feedback. I will pass this along to upper management. Feel free to DM us if there's anything else we can do! - CR
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@DJIVANGTO
Thanks for contacting us. We do have Tesla vehicles on our fleet and are constantly working hard to improve our fleet year by year. Please DM us if should require any further information. Thanks. - NE
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@ScottAMiner
Thank you for the tweet,
@ScottAMiner
. We absolutely love hearing from our happy customers. We would like to pass your praise on to the rental location and the team so that they may be commended. Please send us a DM with your rental agreement number. Many thanks –RA
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@ckemm
We're listening & would be glad to help if we can. Please follow us then DM the details & rental location so we can assist. -MM
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@LucasSecord
So great to hear, Lucas! We hope the rest of your day is just as wonderful - happy traveling! - Maggie
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@johntmorro
We’re listening & we’d like to help. Plz DM us with your rental agreement # & details, and any screenshots if you can. - DR
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@KerKilbourne
We’d like to hear more about ur experience. Plz DM your rental agreement # & details! Thx. – Stacy
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@JimboUnicorn
We'd like to discuss this w/ you. Please DM us with your contact info, rental details & concerns! – CH
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