@nojumper
Thanks for flagging this. We take these concerns very seriously and Instacart does not tolerate discrimination of any kind. Our team is thoroughly investigating this incident and taking appropriate action.
@ask_aubry
Thank you for bringing this to our attention! We do not allow this type of conduct on our platform and highly encourage customers to report incidents like this. Our customer’s trust and safety using our platform are our top priorities, and we appreciate you for sharing this post.
@EN_Griffin
Thank you for your time, and patience, and for allowing us to look into this for you. Please do not hesitate to reach back out to us if you have any further questions. Have a great day!
@heyy_jazzz
Hello there! Thank you for bringing your concerns to our attention. We'd be happy to assist you with any questions or concerns you may have. Please kindly DM us
@InstacartHelp
.
@beesandhoneyy
We're glad to see your care package was successfully delivered! If you need anything, please do not hesitate to reach out to us by sending a DM to
@InstacartHelp
.
@MrandMrsWickTTV
Hi there! Thank you for reaching out regarding the app. Our teams are aware and working to resolve the issue. Thank you for your patience!
@contentwh0re
Hey there! Thanks for bringing this to our attention. Please kindly DM us
@InstacartHelp
. We'd be happy to take a look into this order for you.
@notsoevilrick
Hi there! We'll look into that for you. Please send us a private message with the name, email address, and phone number linked to your account so we can take a look.
@malenatudi
Hi there! We appreciate the opportunity to provide clarity on our policies and procedures. Please feel free to reach out if we can be of any further assistance.
Unpacking Authorization Holds: Ever wondered what they are? These holds are temporary charges ensuring a smooth shopping experience. Learn how we secure your orders while ensuring security and reliability.
#InstacartOrders
#SecurityMeasures
#SmoothShopping
@hellomrswestie
We love to hear it! As an Instacart+ member, you can favorite shoppers who previously shopped and delivered an order for you. Here's a link with more information. 1/2
@spicytu29171295
Hello! Can you please DM us at
@InstacartHelp
with the name, email, and phone number associated with your account? We would be happy to provide a reference for you.
From securing available funds to reflecting accurate changes in your order, Authorization Holds help us deliver a smooth and reliable shopping experience for you.
#CustomerFirst
#ShoppingSimplified
@unrulyn3gro
Thank you for reaching out to us. We are aware of the issue and are working to resolve it as soon as possible. We appreciate your patience during this time.
@jeffkahrs
No worries! You can either keep it, donate it, or discard it. We will make sure the right customer gets their order. Have a great rest of your day 🧡.
@NoTipNoTrip
Hi there! Thank you for reaching out regarding the app. Our teams are aware and working to resolve the issue. Thank you for your patience!
@SaudiahB2
Hi there! Please send us a DM with your full name, email address, and phone number associated with your account. We are happy to look into this for you.
@NecroticErotic
We are glad we were able to resolve this issue for you, and appreciate your time & patience throughout the process. If you need assistance in the future, please do not hesitate to reach back out to us.
@itsnotwynter0
Hi there! Please send us a DM with your full name, email address, and phone number associated with your account. We are happy to look into this for you.
@iamkyrobinson
Oh no! I'm sorry to hear that your experience was less than our standards. We would like to investigate your concern. Please DM us for further assistance.
@everythingcyd_
Hello there! We hear your frustration and would like to take a closer look into your concerns. Please kindly DM us
@InstacartHelp
for assistance with this matter.
@autumnleaves515
Hi there! Please send us a DM with your name, email address, and phone number associated with your account using our new support handle
@InstacartHelp
. We would be happy to look into this for you.
@anniefrancheze
Hi there! Thanks for letting us know. We're always looking for ways to improve the shopper experience. Please feel free to chat with us through the app or send us a DM if you ever need further assistance.
@Ennard_Marelys_
Hello. We'd be happy to take a look into this for you. Please send us a private message with your account details for further assistance.
@AndreChime50912
Hi
@circlesonloop
, this is Kay from Instacart! I wanted to let you know that campcode1 on Instagram is not affiliated with Instacart. I recommend not sharing any personal or contact information with this person or on any public social media page. Please DM us directly for help.
@braninames
Hi there! Please send us a DM with your full name, email address, and phone number associated with your account. We are happy to look into this for you.
@IntrovertedKeni
Hi there! Happy to help look into this for you! So that we can further assist you, please DM us your name, email address, and phone number associated with your account. We look forward to helping you soon!
@authorbellajay
Hey there. Could you please send us a DM with the full name, phone number, and email address linked to your account? We’re happy to assist from there.
@AnalLuchador
Hey there! We always want you to have a great experience when shopping with us. If you need more help, please DM us. We're here and happy to help!
@RealAimeeO
We would be more than happy to help with your concerns. We have responded to your DM. Also, please delete any public messages displaying your personal information.
We look forward to assisting you.
@igarglewithfire
Hi there! Please send us a DM with your full name, email address, and phone number associated with your account. We are happy to look into this for you.
@georgiawebgurl
Hi there! We completely understand your frustration. Thank you for bringing this to our attention. Please DM us so that we can look into this for you.
@Sammy_Socialite
Hi there! Can you please DM us with the name, email, and phone number associated with your account? We would be happy to look into this for you.
@badboyz4lifeee
Hey there! If you need more help with your order, please DM us your name, phone number, and email address. We'd like to make things right!
@reid_jones27901
You are able to deactivate your account, however, this does not take your information out of our system. If you are trying to create another account, you will receive an error. -Mase
@Olas_Truth
Hey there! We're glad to hear it. You can change your tip for a limited time after it's been delivered. Here's a helpful article with more information!
@F_r_e_d_d_y_B_
Hey there! As long as Google Pay is enabled on your phone, you should be able to use Google Pay at checkout. If you need more help, please DM us!
@animalsteele
Hey there! Thank you for bringing this to our attention. We hear your frustration and would like a chance to see what happened here. Please DM us the full name, phone number, and email address associated with your account. We'll be able to help more there!
@rulez_golden
Thank you for your time, and patience, and for allowing us to resolve this for you. Please do not hesitate to reach back out to us if you have any further questions. Have a great day!
@Defnotaspoof
Hi there! Please send us a DM with your full name, email address, and phone number associated with your account. We are happy to look into this for you.
@schanntel42170
Hi there! Happy to help look into this for you! So that we can further assist, please DM us your name, email address, and phone number associated with your account. We look forward to helping you soon!
@ANiMalANP
Hi there! Thank you for bringing this to our attention. We'd be happy to take a look into this for you. Please kindly DM us
@InstacartHelp
with the name, email address, and phone number associated with your account.