@AkiyuChen31109 We are very sorry to hear that, and we have received your DM and responded to you. Please check your DM when the time allows. Thank you! -Mohamed

@StevenBoccone Please send a dm when you have a moment we like to learn more.

@annechoy We are so happy to hear about your great experience. Thank you for joining us! ❤️

RT @RecordingAcad: We would like to acknowledge our Official GRAMMY Awards Partners and thank them for their commitment to supporting those…

@RecordingAcad 🫶

@JAD4411 I am so sorry to hear this. Please provide the hotel name, name on the reservation, Hilton Honors number, confirmation number, and email address. If your reservation was booked with a third party, please provide the booking source. Thanks. - Deb

@max_au Oh no - so sorry to hear about this, Max. We'd like to learn more. When you have a moment, please DM your reservation number, along with the full name, email, and phone number associated with your stay. Thanks -Caro

@singlehwfemale Please send us a DM with the full name, confirmation number, email address and phone number on the reservation. Thank you.-Jen

@oryomai Oh! We're sorry to know this, Blair! So that we can learn more & help make things right, please DM us your confirmation number & name on the reservation, and for security/verification purposes, the associated email & phone number to continue the conversation. Thanks! ~Cath

@LymeFrank Hi Frank, Your friend can send an email to hilton.comments@hilton.com. Thanks. -Mimi

@LymeFrank Hi Frank, Please have your friend send us a DM with their reservation information along with more details, and we we would be happy to look into this further. Thanks. -Mimi

@pvanhavere Holds can take up to 7 days. Once they are released by the hotel, it can take up to 7 business days to reflect in your account. It will depend on your bank for how long they take to process the return. Feel free to DM us with any additional questions or concerns. -Michelle

@pvanhavere Keep an eye out for that to be back with you soon. Hold are released at check-out, and it usually takes up to 7 business days for a financial institution to complete it, although with certain types of cards, it can take longer. Send us a DM with you'd like to chat more! -Melissa

@Zhaoxu694937 Hi Zhaoxu, Can you send us a DM with your full name, confirmation number, and email address to further assist. Thanks - Abby

@brenda_hoover We're sorry to hear you are having trouble getting the help you need. Can you please send us a DM with the full name of the registered guest, email, phone number, and the confirmation number for your stay? We're eager to help. Thanks! -Natalie

@ForbesIndia An amazing episode! 💘

@PointChaser Loves it! Thanks so much for stopping by! 🫶

@ZaChBaSh11 We never meant to let you down. Please send us a DM with your full name, confirmation number, phone number and email address on the reservation along with details of your concern so we can assist you further. Thank you – Fey