Future Is Electric (FIE)
@futureiselectr2
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Future Is Electric (FIE) is a community for EV owners and enthusiasts.
Joined December 2022
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Ola S1 Pro 2nd Gen Bought on 10th Nov 2023 battery blasted late night when parked at Adarsha Nagar, Nelamangala, Karnataka. The vehicle is completely burnt more bikes are burnt due to this incident, and 2 people are hospitalized for burn injuries.
Fantastic end ICE
@OlaElectric
192
190
449
Hi
@atherenergy
,
@tarunsmehta
,
@swapniljain89
and
@RavneetPhokela
, these are the litany of people who brought your vehicle on a trust basis but now are disinterested in your frequent policy changes. So kindly adhere to their trust and reform your process.
41
95
95
Another day, another fire incident
@OlaElectric
and
@bhash
is in denial mode and foolish customers suffer a lot
29
30
95
One and half year old Ola condition
@OlaElectric
and
@bhash
what a quality product, it's just so elegant, so good looking its just like a waaaw
38
16
89
Improve the quality
@bhash
and
@OlaElectric
and don't bring a bad name to the EV ecosystem with this type of product
13
20
76
Pathetic product by
@OlaElectric
@futureiselectr2
@OlaElectric
@bhash
#olaelectric
#electricmotorcycles
Do Not Buy Ola Electric Scooter...
Ola Electric Scooter Not Safe..
There is a lot of software problem in Ola Bike.
It's only been 15 days since I bought the Ola Bike...
Even after pressing the brake, the bike does not stop.
20
8
33
26
21
69
Hi,
@atherenergy
,
@tarunsmehta
,
@swapniljain89
and
@RavneetPhokela
, this is as atrocious and totally unwarranted for blaming customers for product abuse where quality issues are creeping up in Gen 3 and 3.1 especially belts, cone set etc etc and solving it should be priority
57
86
62
Classic example of quality difference in Gen 2 compared to Gen 3 belts, this Gen 2 whose belt ran for 30k ran perfectly, but after changing to present belt configuration went away in 2k
@atherenergy
,
@tarunsmehta
,
@swapniljain89
and
@RavneetPhokela
, shows Gen 2 belt superiority
17
34
55
Hi,
@HPCL
, this is to bring to your kind notice of the discrimination at the fuel station wherein according to rules any vehicles should get free air services and these people are not allowing, so kindly do due diligence for this matter
12
53
48
Hi
@atherenergy
,
@tarunsmehta
,
@swapniljain89
and
@RavneetPhokela
- express and premium quality towing 💯💯
6
6
43
Hi,
@atherenergy
,
@tarunsmehta
,
@swapniljain89
and
@RavneetPhokela
, how can so many folks have same belt breakage issues, or if this will be categorised as product abuse.
Hi,
@atherenergy
,
@tarunsmehta
,
@swapniljain89
and
@RavneetPhokela
, this is as atrocious and totally unwarranted for blaming customers for product abuse where quality issues are creeping up in Gen 3 and 3.1 especially belts, cone set etc etc and solving it should be priority
57
86
62
16
41
36
Another day, another belt breakage,
@atherenergy
,
@tarunsmehta
,
@swapniljain89
,
@RavneetPhokela
at 24500 km Gen 3 and this is what customer's are fearing the most, quality seems gone for toss, even though the customer was pleading with service center to change it
14
24
36
Hello,
@atherenergy
,
@tarunsmehta
,
@swapniljain89
and
@RavneetPhokela
this is to bring to your attention about the quality of Ather belt which nowadays is giving away quickly and also the warranty on these belts which the service centers are stating that it has been reduced
8
32
31
@OlaElectric
, this is a person whose vehicle is now down from past 3 days after hypercharging Order ID: OET-764222614260123-SNB581, plus the service at Pukottoor, Malappuram is going downhill and he is being tossed up and down
15
41
29
Stray dogs are given more attention than hard paying customers woes
@OlaElectric
13
6
30
Excellent news from
@atherenergy
,
@tarunsmehta
,
@swapniljain89
and
@RavneetPhokela
and we hope all issues are tackled to the utmost satisfaction of all customers and this is how responsible companies grow as they keep customers as kings
12
9
31
@bhash
@Olacabs
One of my known friend Ola S1 burnt yesterday at Farooq nagar, shadnagar Telangana 509216
Order id attached below and images there where no aftermarket accessories nor any damage it happened by itself
Kindly investigate and do needful to him
@OlaElectric
🤷♂️
13
22
36
11
15
29
Hi,
@atherenergy
, this is to kindly bring to your notice about a service center which is using this type box to lift the vehicle and service it, is this the safe company recommended or is the service center doing it unscrupulously
11
16
27
Hi,
@atherenergy
,
@tarunsmehta
,
@swapniljain89
,
@RavneetPhokela
, these are the genuine customers who are having issues with the Ather scooter and it is not something which is untrue and these are the issues they are facing. Product quality issues.
5
26
26
Hi,
@atherenergy
,
@tarunsmehta
,
@swapniljain89
and
@RavneetPhokela
, another day another belt breakages and this on a Gen 2 vehicle whose previous belt ran for 24k kms and when this was changed to new belt, it broke away quickly. Kindly do the needful
7
22
25
This is double standards of purely cheating the previous customers
@atherenergy
,
@tarunsmehta
,
@swapniljain89
,
@RavneetPhokela
,
@booleanbalaji
, and unwarrantedly blaming the authorities for the goof up and shortchanging the previous Gen 3 and 3.1 customers and this is gross
8
19
25
This is how
@OlaElectric
works and still fan boys keep praising it
@OlaElectric
@bhash
@futureiselectr2
@OlaOwnersClub
@atherenergy
धक्का मार के थक न जाए, इसलिए अब खाना और पानी साथ ले के चलना पड़ता है, इस स्कूटर को रोज धक्का मारना पड़ता है कंपनी बैटरी चेंज नहीं करती। phone no dene k baad service center Wale phone nhi uthate
1
4
14
6
9
24
Hi,
@atherenergy
@tarunsmehta
,
@swapniljain89
,
@RavneetPhokela
,
@booleanbalaji
, this is what the conversation I had with the customer service and is this how are previous going to be treated, hope an ideal clarification will come through
4
29
23
Hi
@atherenergy
, we Ather customers are seeing this news report from past two days and as this is one of your main competitors would like to know you reaction and if and when we too that Ather customers who will get the money back for the extras charged on us
3
15
23
Hi,
@atherenergy
,
@tarunsmehta
,
@swapniljain89
,
@RavneetPhokela
,
@MORTHIndia
,
@OfficeOfNG
Thanking government of India and Ather energy for refunding the charger amount which is getting debited to eligible people.
Regards,
Futureiselectric EV owners group
10
7
21
Hi,
@atherenergy
,
@tarunsmehta
,
@RavneetPhokela
,
@booleanbalaji
, are these the mind-blowing features which Ather customers truly require, sorry to say these are not what is required - cruise control and advanced regeneration of which are needed
1
13
21
If only, cool heads in Ather headquarters understand that service and spare parts costs are made cost effective, more can be achieved, hope it happens
@atherenergy
,
@tarunsmehta
,
@swapniljain89
and
@RavneetPhokela
Claimed 141.1
1 person.30-40km/hr
Normal road condition.Include traffic,bad roads,sudden breaking, overtaking,Etc like normal riding.Its also include 4-5km ride above 50km/hr.Otherwise around 145 near.Thanks ather.Plz note,huge service&spare cost. pls maintain quality in spares
2
9
20
2
11
20
Super partnership by
@atherenergy
and
@VidaDotWorld
and the most critical part of EV ecosystem
2
5
19
Lot's of battery replacement issues coming and the speed of replacement is taking very long time and this is not good customer experience
@atherenergy
5
26
19
Hi,
@atherenergy
,
@swapniljain89
,
@booleanbalaji
,
@RavneetPhokela
and
@Sripriya7
hope the coasting regen update will be coming on Gen 3 and 3.1 as promised in January community meetup
2
10
19
Hard facts but Ola fan boys will still keep on defending
@OlaElectric
and
@bhash
All(Some of fanboys) are saying fire is due to firecracker not cause of ola battery. Even Owner Statment says it was battery fault. Not only that Ola company people also said it could be due to short circuit. Jai Ho fanboys
For full report-
3
4
9
5
6
18
Extremely unprofessional behaviour from this dealer in Calicut
@tarunsmehta
,
@swapniljain89
,
@atherenergy
and
@RavneetPhokela
@atherenergy
vs Akshay KC
Calicut Ather Customer charged with Fake Allegation 😓
Part - 1
@tarunsmehta
@swapniljain89
@RavneetPhokela
@abprasad167
@Sripriya7
@booleanbalaji
@futureiselectr2
2
8
16
1
16
17
Tested the ultraviolette and man ballistic 💕
@UltravioletteEV
and superb performance, kudos
@UltravioletteEV
team
2
2
17
Not good at all, these plans need justification for the price rise
@atherenergy
@atherenergy
@tarunsmehta
New service plans are not good for those who drive 1700 kms or more in a month as we can avail only 3 services under the plan, presently we are availing around 5 to 6 services in a year. Now each service will cost around 1100 rupees which is expensive
5
8
8
9
21
16
Another instance of selfishness
@atherenergy
at this place Varkala
Grid name "Cliff Way Appartment, " wherein this person in the will not allow others to charge, this public charging place is always locked and only he charges.
9
12
17
@atherenergy
@tarunsmehta
and
@swapniljain89
, looking at the test billing of fast charging charges, this rs 1/min seems counterproductive to the stated aims of running an EV scooter, so attention is to be brought to make it cost effective the running costs
47% to 80 % Charging time 37 minutes
Time Charges RS 37.03
18% GST RS 6.67
Total payable Amount RS - 43.70/-
I don’t get the logic of 1 minute 1 Rupees
(If my vehicle provides 1 km at 1% charge, the running cost will be Rs.1.3)🤨
@atherenergy
@tarunsmehta
4
7
10
6
28
15
@tarunsmehta
@atherenergy
What about cruise control, crawl control and advanced regeneration stated in January Community meetup plus belt issues and other quality issues which we have highlighted insofar
2
7
15
Recurring instances happening in Kerala, wherein people just plug in their vehicle to charge it and even after 100% is charged wouldn't allow others to use it, something needs to be done
@atherenergy
,
@tarunsmehta
, as many people are suffering because of this
8
6
15
Hi,
@atherenergy
,
@OlaElectric
,
@tvsmotorcompany
,
@HeroMotoCorp
- the article perfectly elucidated the potential pitfalls for EV ecosystem in Bharat and the measures to rectify it, hope you folks learn from it
1
10
15
Another googly by
@OlaElectric
regarding Ola S1 user charger refund. Its 6 month now. They have told that the refund will be published in part basis. First for S1 Pro user & then for S1 user.
They are thinking to let go this as according to them we forget this.
16
3
14
Both brother's in arms in ripping off old customers
@atherenergy
and
@OlaElectric
- dreadful experiences for innocent customers
4
8
14
Blocking people is not the right way and remember the same tactics was used by Byju's raveendran and today he is in big trouble
Irony died a million times when this CEO talks a lot about providing customer service & bringing revolution.
Talk about problems u face with
@OlaElectric
& you'll be blocked by Mr ceo.
@OlaEV_parody
@ev_gyan
@Pradeeponwheels
@band
1/n
7
16
34
0
5
14
@atherenergy
Where is cruise control, crawl control and advanced regeneration declared in January Community meetup coming to Gen 3 and 3.1
2
2
11
Hi,
@OlaElectric
and
@bhash
, registration and FAME subsidy done and completed on September 9th, still delivery is in thin air.
10
5
13
Hi,
@atherenergy
,
@tarunsmehta
,
@swapniljain89
,
@RavneetPhokela
another disastrous so-called sarcastic updates
2
3
12
Ghanta production, all lies
Bhavish and his team says that within a second they produce hundreds of thousands of batteries are being made in gigantic factory.but customer like me waiting for 1 month to get replaced.
@bhash
@OlaElectric
@suvonilc
@akhandelwal
@futureiselectr2
6
1
4
7
3
12
Not at all, no innovation just old wine in new bottle
Not just
#MadeInIndia
.
Imagined, innovated and engineered in India too.
#Throwback
#IndependenceDay
18
24
538
3
3
12
This
@OlaElectric
will bring a bad reputation to the EV ecosystem
‘Scooter graveyard’ is what one customer calls a workshop in Mumbai. Reuters also monitored groups on Telegram app where over a hundred Ola scooter users complained on poor after service.
@RiddhimaTalwani
@aditishahsays
@followthemani
, I and team bring you this extensive story.
6
11
27
1
12
12
@atherenergy
Safety features all good, bring in cruise control, crawl control and advanced regeneration as promised in January Community meetup in Bengaluru
1
8
12
All the time in bug fixing, and forgetting about the most needed aspects for customers especially Gen 3 and 3.1
@atherenergy
,
@tarunsmehta
,
@RavneetPhokela
and
@booleanbalaji
0
12
12
@ather_ev_parody
@atherenergy
@tarunsmehta
@MotorOctane
@autocarindiamag
@odmag
@ev_gyan
@PlugInIndia
@ETAuto
Get your eyes tested, the battery compartment is perfectly fine, it is something in the boot which is caught fire
3
0
12
These are the exact statistics of paid charging which is going to be exorbitant
@atherenergy
,
@tarunsmehta
,
@swapniljain89
and
@RavneetPhokela
2
15
12
Keep it pricey and improve the after sales service and quality and be cost effective
@tarunsmehta
and
@atherenergy
Time for a family scooter.... and more!
After spending a decade perfecting the Ather 450, we now believe that there's demand for something more.
So many folks love
@atherenergy
as a brand but want a bigger, family-oriented scooter from us. That's why we're gearing up to launch
130
88
1K
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3
12
Get all the promised features told in January Community meetup and improve service and spare parts cost
#TeasersWithoutContext
No. 2
We’re launching a new safety feature next month. Guess its name. Here’s a clue.
#GenWheee
#Ather450S
#Ather
#ElectricScooter
#EV
#ComingSoon
#NewLaunch
78
6
99
1
7
10
Appreciation for cost reduction in service charges by
@atherenergy
,
@tarunsmehta
,
@swapniljain89
and
@RavneetPhokela
, desirably hope that spare parts cost and other costs are parred down for the customers.
2
6
11
Super takedown by Supreme court and
@OlaElectric
is next in line
@OlaElectric
@bhash
@futureiselectr2
@olaownerskerala
The ola is next ‼️,For mislead the people for claiming that They have new intergrated motor in their ola gen2. But in my scooter (gen2) don’t have the motor that they mentioned in the website or claimed😡
@consumercourtin
1
1
7
1
1
10
ICE manufacturers beware, EVS are coming to eat you alive.
@atherenergy
@OlaElectric
@tarunsmehta
@bhash
2
1
11
Hi,
@atherenergy
,
@tarunsmehta
,
@swapniljain89
,
@RavneetPhokela
and
@booleanbalaji
- what is this now, regeneration??
9
3
11
2
3
10
Hi,
@atherenergy
, would kindly bring to your notice the grid charging issues wherein certain people would just lock in their EVs permanently even after 80% charging, this leads to issues with other people who need to wait indefinitely and lose their precious time.
2
4
10
Recurring theme
@OlaElectric
and
@bhash
@OlaElectric
@bhash
Om Shanti🙏...You just stayed among us for mere 38 days..with short span you have given us little happiness..But God has some other will..Lack of service, cost you your life..Where ever you are be happy..
3
7
15
1
5
10
Hi,
@atherenergy
,
@tarunsmehta
,
@swapniljain89
and
@RavneetPhokela
, this is to bring to your notice of how different charging stations are charging the amount which shows so much difference and this defeats the very purpose of affordability of EVs
4
18
9
@tarunsmehta
@TheNeonShoww
Podcasts plus product quality and service and spare parts cost effectiveness also needed to be discussed
1
6
9
This is a malpractice done on the customer, so
@atherenergy
, kind resolve this customer's issue as soon as possible
Hello Benstokes
@atherenergy
Hi
@tarunsmehta
Actually This Cust from Mysore asked about Charger Refund and a Customer Care guy misguided him to Pay Ather Energy 19,975/-
And The Customer also Paid to the Razorpay link
Its not a Scam but Misguided Event and Cust Struggles
4
12
25
0
6
9
Hi,
@atherenergy
,
@tarunsmehta
,
@swapniljain89
and
@RavneetPhokela
- these many questions on warranty policy is arising as many issues are cropping up, we as customers need a gunuine reply to our concerns
I have few questions for you ‼️
1 - what is your normal warranty policy and its coverage ? ( Battery & Other parts ( year & Kilometre ) )
2 - Which parts are covered under Ather service package ?
@atherenergy
@tarunsmehta
Please mail the valid documents sanalkv.10
@gmail
.com
2
4
5
0
9
10
@atherenergy
If only the promised cruise control, crawl control and advanced regeneration had been there by this time, these figures would have been double, but alas
@atherenergy
,
@tarunsmehta
,
@RavneetPhokela
prevaricate on Gen 3 and 3.1 users and this in warp mode Sunday 13, August 2023
3
5
10
Hi,
@atherenergy
,
@tarunsmehta
,
@swapniljain89
and
@RavneetPhokela
, this is one serious issue during monsoon season, need some solution for this
Please bring a new mud guard for Ather 450X. PLEASE!!
Even as an accessory,
Mansoon is here...
@tarunsmehta
@swapniljain89
@RavneetPhokela
3
5
6
3
15
9
ओला की बहुत ही दयनीय सेवा
2
3
10
Hi,
@atherenergy
, some people like this one are deliberately not updating their vehicles so that they can continue their shenanigans of putting their vehicles in fast charging and not bother to remove even after charge is full causing inconvenience to others
4
6
9
@atherenergy
This is only minimal difference, if only cruise control and advanced regeneration as promised would have come in, it would have made a huge difference as the competitors are giving far better than this
3
3
10
Quality, quality and quality
@atherenergy
,
@tarunsmehta
,
@swapniljain89
,
@RavneetPhokela
and
@booleanbalaji
Wow
@tarunsmehta
and
@atherenergy
your premium product has ripped off with in 5 month. what a quality product
@futureiselectr2
2
4
4
4
8
9
To
@atherenergy
,
@tarunsmehta
and
@swapniljain89
This is to bring to your notice that even after the latest update from Ather, the issues with Bluetooth connectivity are still pending. This is causing lots of inconvenience and which should be addressed.
3
7
9
@atherenergy
@tarunsmehta
@swapniljain89
and
@RavneetPhokela
, the belts in newer generation are giving headaches for everyone, kindly do the needful
our products are just unbelievably safe and sturdy! You can ride them with complete confidence, absolutely no need to worry about a thing! They're practically invincible, or so we'd like you to believe! Enjoy your fearless, heart-pounding adventure on our "safe and sturdy"
1
2
3
2
17
9
Hope it might be mudguard, but price 😔😔
#TeasersWithoutContext
no. 3
X is coming next month. Guess what it is? Here’s a clue as to what it does.
Before X After X
62
4
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2
4
9
0
1
9
This is one serious issue of people at grid charging wherein even after 80% charge they don't bother to remove for other people in urgent need.
2
6
9
@atherenergy
All the time money spent on these ads, but no response on refunds, cruise control, crawl control and advanced regeneration - went in the dumps and now blaming government regulations and spending all the money on irrelevant things
0
3
9
Hi,
@atherenergy
,
@tarunsmehta
,
@swapniljain89
and
@RavneetPhokela
, this is an addendum to previous tweet wherein lots of belt breakages happening due to low quality of it attaching further photos, kindly look into this
@atherenergy
@tarunsmehta
@swapniljain89
and
@RavneetPhokela
, the belts in newer generation are giving headaches for everyone, kindly do the needful
2
17
9
4
17
9
@bhash
@akhandelwal
Without marketing how will the brand survive, it too is part and parcel of it
0
0
3
Too much headweight
Blocking won’t solve the purpose of customers
@bhash
@akhandelwal
try to improve by seeing the real feed back not by creating fake hype an Paying lakhs for promotions this will give you short term sales but in long term reliability on product an after sales service will give
14
15
69
2
7
9
Fen boy spotted
People say we cannot perform Burns 🥵 on OLA
@OlaElectric
but what say above this and that too after almost 9000km driven and 11 months done.
Not a single issue till now
@bhash
9
5
51
1
0
8
Very pathetic attitude of EV grid users who destroy public property and
@atherenergy
@tarunsmehta
@swapniljain89
, something needs to be done about it as many people are misusing it.
5
11
8