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Brett Snyder Profile
Brett Snyder

@crankyflier

Followers
153,108
Following
473
Media
1,230
Statuses
26,852

I write Cranky Flier, a snarky consumer air travel blog, and run Cranky Concierge air travel assistance. Yes, I'm an airline dork.

Long Beach, CA
Joined January 2009
Don't wanna be here? Send us removal request.
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@crankyflier
Brett Snyder
1 year
**swoon** @AlaskaAir Xáat Kwáani > Salmon Thirty Seven
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@crankyflier
Brett Snyder
1 year
Front Desk: I have a room with a great view for you. Me: What does that mean? Front Desk: It's overlooking the mountains over there Me: Oh, can I just have a room overlooking the airport? Front Desk: *confused look*
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@crankyflier
Brett Snyder
1 year
This is a very intricate design for Imua One. I'm looking forward to hearing the story behind it
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@crankyflier
Brett Snyder
5 years
Check this out, Oscar Munoz from @united stopped by #CrankyDorkfest
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@crankyflier
Brett Snyder
5 years
Airplane flies overhead Daughter: Dad? Me: Yeah? Daughter: Next time you go on a plane, can you get me a LOT of stroopwafels? Good thing I have a flight coming up on @united soon...
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@crankyflier
Brett Snyder
4 years
Who's in? Let's move to Berlin and buy Tegel from @berlinairport since it's closing. Then pick up an A330-300 + E190 from @AmericanAir + an MD-90 from @Delta since they're all being retired. We'll fly around on sub-$1 jet fuel. If PPP comes in, I can use the $ for that, right?
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@crankyflier
Brett Snyder
2 years
Just flew @SpiritAirlines back from Oakland to LAX and here's my horror story... There isn't one. Seats were comfy, legroom is fine, people were friendly, and we landed a few minutes early. All that for just under $26.
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@crankyflier
Brett Snyder
4 years
This has been the most satisfying 15 minutes in a really, really long time.
@SpaceX
SpaceX
4 years
Crew Dragon has separated from Falcon 9’s second stage and is on its way to the International Space Station with @Astro_Behnken and @AstroDoug ! Autonomous docking at the @Space_Station will occur at ~10:30 a.m. EDT tomorrow, May 31
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@crankyflier
Brett Snyder
2 years
Oh hey @AlaskaAir , looks like @united is pleased to welcome you to the @SanDiegoAirport - @Dulles_Airport route by dropping a big ole' 777 as a 4th daily this summer. Starts June 2. First time I've seen United fly a 777 to SAN!
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@crankyflier
Brett Snyder
2 years
It's nights like these that I like to cuddle up with a warm cup o' @flightradar24 and watch the madness
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@crankyflier
Brett Snyder
2 years
Remember when @united added a 777 on Dulles - San Diego? Looks like @AlaskaAir has loaded a 777 of its own. Filed in @cirium data last night (so should show online/GDS sometime this weekend), Alaska changes the IAD-SAN flight number from 307 to 777. Love it.
@crankyflier
Brett Snyder
2 years
Oh hey @AlaskaAir , looks like @united is pleased to welcome you to the @SanDiegoAirport - @Dulles_Airport route by dropping a big ole' 777 as a 4th daily this summer. Starts June 2. First time I've seen United fly a 777 to SAN!
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@crankyflier
Brett Snyder
2 years
FINALLY got on a MAX, and it was a great quiet ride with @SouthwestAir ... And now time for baseball
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@crankyflier
Brett Snyder
4 months
I do not care if this is crazy or makes financial sense. I WANT.
@planesanity
Planesanity
4 months
An aerospace engineering company has designed a glass pod with a pair of seats inside that can be installed on existing aircraft, giving passengers a 360-degree view during flight.
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@crankyflier
Brett Snyder
1 year
Hello Imua One
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@crankyflier
Brett Snyder
5 years
Fun fact: Today's retirement of the MD-80 marks the end of the TWA fleet flying for @AmericanAir . BUT TWA fans can fly @Delta to get their fix. Delta still flies more than a dozen TWA 757s and a bunch of 717s that started life there as well.
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@crankyflier
Brett Snyder
2 years
Anyone know where I am? Yes, it's a @Delta ticket counter, but where....?
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@crankyflier
Brett Snyder
2 years
Can confirm... The new T3 at @flyLAXairport is unrecognizable. Nice work, @Delta .
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@crankyflier
Brett Snyder
4 years
Hot garbage, coming through... an indicator light went on that had nothing to do with MCAS, so they turned around and diverted to check it out, just as they are supposed to. This happens all the time. But then again, we knew this kind of silly MAX reporting was going to happen.
@Reuters
Reuters
4 years
American Airlines 737 MAX declared emergency after mechanical issue, lands safely
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@crankyflier
Brett Snyder
2 years
Found in @PHXSkyHarbor Terminal 4... Please fly for us, PLEASE
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@crankyflier
Brett Snyder
3 years
It's official, @AlaskaAir is pulling out of JFK-LAX. Minor increases in San Diego and Portland frequency, but not a full replacement on slots. Anyone working at @united tonight? Might want to give the Eskimo a ring...
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@crankyflier
Brett Snyder
4 years
I know everyone is desperately waiting for 2020 to end, but it just keeps getting worse so I'm not waiting... I'm going with the Jewish calendar. L'shana Tovah... may 5781 be a whole lot better than 5780.
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@crankyflier
Brett Snyder
5 years
Well this is a nice surprise. A new @JetBlue interior!
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@crankyflier
Brett Snyder
3 years
Have to say, the view from the roof of the new @flyLAXairport lot has a better view of arrivals than I expected, in addition to that unique runway view. I see you, @SingaporeAir
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@crankyflier
Brett Snyder
5 months
Boeing Announces New 797 to Replace the 737 Family
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@crankyflier
Brett Snyder
3 years
Felt the need for a site visit for Cranky Dorkfest @flyLAXairport . No A380s but still great. See you here on Sep 18...
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@crankyflier
Brett Snyder
3 years
Dear Airlines, STOP IT. Every day we come in and find a list of awful schedule changes that not only make customers more anxious but often result in them canceling. It's also driving us up the damn wall. Sincerely, Cranky (and the rest of the world)
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@crankyflier
Brett Snyder
4 years
An unexpected game in the "new at Target" section...
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@crankyflier
Brett Snyder
3 years
I love everything about this photo
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@crankyflier
Brett Snyder
2 years
This deserves a slow clap...
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@crankyflier
Brett Snyder
4 years
Aloha, first flight since the pandemic began... complete. I don't think I've ever landed on 26L at HNL before. Made for some great views
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@crankyflier
Brett Snyder
3 years
WHAT A DAY! It was so good to just hang out, eat burgers and watch airplanes. Just like the old days (well, with masks, but still...) Thanks to everyone who came. I've missed this. #dorkfest
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@crankyflier
Brett Snyder
4 years
A striking contrast today @AmericanAir CEO Doug Parker on @CNBC : "seems to be a little bit an indication that maybe our country is ready to get moving again" Paraphrasing @united CEO Scott Kirby: WE ARE SCREWED FOR A LONG TIME I'm in the Scott camp on this one.
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@crankyflier
Brett Snyder
4 years
I think we all need to salute Braniff, the airline that was so far ahead of its time regarding COVID-19 face coverings.
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@crankyflier
Brett Snyder
2 years
I wouldn't believe it if I didn't see it with my own eyes. @cirium data shows that @AmericanAir has kicked Mesa to the curb. Last day is Apr 3 except for a couple random stragglers on DFW-ELP after that. This leaves @united as Mesa's only regional partner.
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@crankyflier
Brett Snyder
4 years
This is a sobering stat from @united "...we expect to fly fewer people during the entire month of May than we did on a single day in May 2019."
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@crankyflier
Brett Snyder
5 years
YES. If you cannot avoid a fee, it should be included in the advertised/displayed price. Airlines have had to follow these rules for years. It's time for hotels to fix this garbage.
@AGKarlRacine
Archive: AG Karl A. Racine
5 years
#BREAKING : Today I am suing Marriott International for charging consumers deceptive “resort fees” when booking hotel rooms. Through these fees, Marriott hides the true price of rooms and misleads consumers to increase company profits:
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@crankyflier
Brett Snyder
5 years
I'm going to have to digest this @Delta @LATAMAirlinesUS news before writing it up for Monday, but my initial impression - this is monumentally huge. It puts Delta at a whole different level while knocking American down a peg. This could reshape global alliances.
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@crankyflier
Brett Snyder
3 years
Dear Netherlands, Thank you for reversing your quarantine requirement for US visitors two weeks after implementing it. That was just enough time to make sure we had rerouted or canceled every impacted client... now for no good reason. Cranky
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Brett Snyder
3 years
It appears that @TurkishAirlines is very unhappy with the low @airfrance fares in the Budapest - Seychelles market. See the highlighted fare basis at the bottom of the photo
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Brett Snyder
1 year
What a way to start the day. Thanks @flyLAXairport for the stellar view and the @RandysDonutsLA #CrankyDorkfest
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@crankyflier
Brett Snyder
9 months
Boeing Gets Closer to Delivering Its New Flagship, the 777X
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@crankyflier
Brett Snyder
5 years
Give this man a raise
@Emergidoc
Kevin Klauer DO, EJD
5 years
Crazy event at ORD. Heads up safety move by a ramp worker!
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Brett Snyder
7 years
That power outage in Atlanta really snarled @Delta ops... gee, wouldn't it be nice if you could have put your connecting pax on @AmericanAir to help people see their families for the holidays? #StopTheHubris #BringBackTheInterline
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@crankyflier
Brett Snyder
11 months
Air Canada Tries to Win on Density
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@crankyflier
Brett Snyder
2 years
Chipper @SouthwestAir gate agents this morning. Asking for the oldest coin in the gate area and giving the winner a $100 voucher. I have no coins but the winner was an impressive 1966 #OAKCCC
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@crankyflier
Brett Snyder
1 year
Nice strategic scheduling of California One as we wait for the new Hawaii One to arrive right next to it
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@crankyflier
Brett Snyder
3 years
Was #Dorkfest not enough for you? @flyLAXairport is doing a planespotting event on top of the new garage before it opens. Friday, Oct 15 from 1130a to 130p, but you have to register and there are limited spots. If you're interested...
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@crankyflier
Brett Snyder
4 years
Thinking about my "Airlines We Lost 2020" post... I think it might be easier to change to "Airlines that Still Exist 2020"
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@crankyflier
Brett Snyder
3 years
I have bad news. You're going to have to listen to me blabber for awhile at #dorkfest tomorrow, because the airlines have given us a silly number of raffle prizes. Some incredible models and free tickets are just part of it!
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@crankyflier
Brett Snyder
5 years
Dear French air traffic controllers, Nobody needs another reason not to travel right now. Get back to work. Sincerely, Everyone
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@crankyflier
Brett Snyder
3 years
How pissed off are the airlines that they only get to sell over-priced tickets for one team's fans to the Super Bowl for the second year in a row?
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@crankyflier
Brett Snyder
3 years
This was definitely the airplane highlight of the day. Good timing, @Lufthansa_USA !
@WandrMe
Seth Miller
3 years
Nice work by @Lufthansa_USA sending the retro 744 into LAX this afternoon. Lots of #avgeek fans at #dorkfest #SpotLAX2021 watching her arrival.
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@crankyflier
Brett Snyder
4 years
Of all the 747 retirements, this is the most devastating to me. My first flight on @British_Airways in 1985 was on a 747 and I've had several fond memories since.
@jonostrower
Jon Ostrower
4 years
BREAKING: British Airways is retiring its Boeing 747-400 fleet with immediate effect, ending a half century of flying the jumbo jetliner, according to two sources familiar with the decision.
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@crankyflier
Brett Snyder
9 months
This looks a little too professional for my work
@AirlineFlyer
Jason Rabinowitz
9 months
There. I made a thing worthy of a @crankyflier blog post.
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@crankyflier
Brett Snyder
5 years
My brain just exploded @Delta @LATAMAirlinesUS
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@crankyflier
Brett Snyder
6 years
Well this day took a turn. Waiting to interview @AmericanAir CEO Doug Parker but he had a meeting with @MagicJohnson and now we're all walking around the ramp at @flyLAXairport together
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@crankyflier
Brett Snyder
4 years
Pro tip: Do not defraud @AmericanAir AAdvantage and then file a complaint with the DOT when you don't get your way. AA will gladly and publicly eviscerate you. The language in here is just so great. How could this not be dismissed?
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@crankyflier
Brett Snyder
9 months
OTD 21 years ago... I had the thrill of a lifetime when I flew Concorde. This year, my team got me this gift for the holidays and it is so damn cool.
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@crankyflier
Brett Snyder
4 years
For all those wondering if @AmericanAir would actually fly its aggressive June schedule, the first week of the schedule had a 99.72% completion factor. So, yep.
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@crankyflier
Brett Snyder
4 years
Hello, old friend. It's been awhile.
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@crankyflier
Brett Snyder
3 years
Time of the @AlaskaAir oneworld livery reveal
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@crankyflier
Brett Snyder
6 years
Happy Thanksgiving to all. I'm with my family, and my mom has me cleaning out drawers. There are some treasures in here, like this...
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@crankyflier
Brett Snyder
5 years
This is exciting. I have just booked my first flight ever on @KLM and I get to ride the queen of the skies. Sure, it's in economy comfort and not business, but I don't care. I'll take any opportunity to ride a 747, and a combi at that
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@crankyflier
Brett Snyder
2 years
Holy crap. GIANT dagger in United's back here. This hurts United a whole lot more than it helps American, but that is what makes it brilliant.
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@crankyflier
Brett Snyder
3 years
I just booked 10 people on one of the @united point-to-point CRJ-550 flights. I mean, at that point it's basically like having your own private jet.
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@crankyflier
Brett Snyder
4 years
A good letter from @AmericanAir CEO Doug Parker and President Robert Isom about yesterday's attacks on the Capitol.
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@crankyflier
Brett Snyder
1 year
What a day! Thanks to all who came out for #CrankyDorkfest today. It looked like another record crowd, though I haven't had time to look. Congrats to all the raffle winners. I was so busy I barely even took a photo the whole day, but I did get this @AlaskaAir /Horizon retro
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@crankyflier
Brett Snyder
4 years
My kids are currently talking to @JoeBiden on his island on Animal Crossing and my daughter is now walking around saying "no malarkey." I have officially become old and out of touch, because I have no idea what's happening.
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@crankyflier
Brett Snyder
3 years
Client was on AA codeshare JFK-ARN op by Finnair. Time changed and codeshare doesn't exist anymore, but the flight is still there. This @AmericanAir sales agent said I should tell the client to fly JFK-LAX-ARN since that still has a codeshare. Cooler heads have now prevailed.
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@crankyflier
Brett Snyder
3 months
A lot of apologies from AA CEO Robert Isom this morning, but only concrete news so far is that the preferred agency program that would have punished travelers by not letting them earn miles everywhere they book is NOT happening
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@crankyflier
Brett Snyder
5 years
Yes, @AmericanAir is running a terrible operation, but on the bright side, people who are afraid they're going to miss a connection can count on it probably being delayed too...
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@crankyflier
Brett Snyder
4 years
I'm officially back from vacation now. What a great trip highlighted by a near empty Yosemite... something I'll never see again in my lifetime. A bit smoky, so the masks had to do double duty. But hey, at least I had this snazzy one.
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@crankyflier
Brett Snyder
4 years
If you had told me a year ago that @AmericanAir would put this out, I'd have checked for a concussion -- fees for long-haul are now gone from the Americas to anywhere
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@crankyflier
Brett Snyder
4 years
This is fun. I put the 1972 @ATLairport on top of current day. You can see the old terminal on top. That big empty space in between the runways is where the current terminal sits.
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@crankyflier
Brett Snyder
7 years
Dear @United , a 10 hour and 40 minute overnight delay on a 181 mile flight is not a delay. That's a cancellation.
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@crankyflier
Brett Snyder
2 years
To everyone who thinks I'm wrong about Air Wisconsin not being bad for United, you are too hung up on the airplane. The regional game is now all about pilots and United just lost some more from its already dwindling regional network. This is bad news.
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@crankyflier
Brett Snyder
6 years
My favorite building in Honolulu
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@crankyflier
Brett Snyder
4 years
Please make the bad news stop.
@flightradar24
Flightradar24
4 years
And with this landing in Canberra, nearly 50 years of Qantas 747 passenger service comes to an end.
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@crankyflier
Brett Snyder
5 years
Have to say... this is a good-looking airplane designed by Corinne Antonelli, @united
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@crankyflier
Brett Snyder
3 years
Everybody remember this? That was for yesterday. I booked @SouthwestAir . Thanks a lot. 😂
@crankyflier
Brett Snyder
3 years
Oh man, I really want to fly @SpiritAirlines for an upcoming trip. Half the price of others even with the big front seat... but if the arrival is delayed by more than 30 mins, I miss my event. What say you?
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@crankyflier
Brett Snyder
6 months
Introducing The Air Show Podcast Where I Join Forces With Brian Sumers and Jon Ostrower
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@crankyflier
Brett Snyder
4 years
CDG is quite possibly the most ridiculous looking airport layout ever designed (or, uh, not designed at all)
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@crankyflier
Brett Snyder
3 years
This is the best possible attitude for missing a flight. Read it all. Feel the joy.
@robicellis
Allison Robicelli
3 years
I missed my connecting flight so I have to stay overnight at O'Hare and let me tell you guys being practically alone in an airport is fucking AMMAAAZZZIIIIINNNNGGG.
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Brett Snyder
2 years
This is freakin' brutal. I can only hope a photographer was there to capture to looks of pure rage, utter despair, and general disorientation that must have accompanied this arrival.
@AirlineFlyer
Jason Rabinowitz
2 years
16 HOURS 5 MINUTES to go nowhere. This poor @FlyAirNZ flight from Auckland to New York turned around 8 hours into the trip due to the JFK T1 closure and is just landing now. Gotta be up there as one of the worst diversions ever of all time.
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@crankyflier
Brett Snyder
5 years
Fun Fact: @united removed the shrink wrap from Polaris amenity kits and saved 16 tons of plastic - part of a larger eco-friendly push #UnitedFlightPlan
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@crankyflier
Brett Snyder
3 months
Soon after @AmericanAir said that Chief Commercial Officer Vasu Raja was on a break, it changed its mind. Vasu is out, and the search begins to replace him. I have much to say about this... Thursday in my next post.
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@crankyflier
Brett Snyder
5 years
I can't imagine I'm alone in thinking that a world where the Aloft Louisville East is a category 6 hotel is not a world I want to participate in. #Bonvoyed
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@crankyflier
Brett Snyder
9 months
The Alaska Acquisition of Hawaiian is a Good Deal for Both Airlines
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@crankyflier
Brett Snyder
4 years
I'm working on my annual Airlines We Lost post for this year, and man, is this depressing.
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@crankyflier
Brett Snyder
3 years
Final count... 261 raffle tickets handed out so we probably had over 300 people there. Pretty great to see! #dorkfest
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@crankyflier
Brett Snyder
4 years
This is glorious
@diecastryan
Ryan Patterson
4 years
Close friend Captain Ted Orris departing on his final flight. I drove up to RDU to surprise him in the helicopter on departure. If you look closely, you can see his first officer waiving! #SouthwestAirlines #swapic #boeinglover #boeing737 #retirement #aviation #aerialphotography
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Brett Snyder
3 years
The trunk is full. Let's do this! #dorkfest
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@crankyflier
Brett Snyder
4 years
If you kids don't quit misbehaving, I will pull this car over RIGHT NOW.
@leadpastor
Brian Gibson
4 years
Pilot threatens to land the plane because Americans chant “USA.” They have a strong, One World Policy. #airport #USA #pilot @pastorlocke @realmattcouch @Annakhait @DustinStockton
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Brett Snyder
2 years
Now it's time to fly @hharteveldt style for our last flight of the day. It's good to have friends who are @Delta Diamond, apparently. #OAKCCC
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Brett Snyder
4 years
I never remember the day airlines go out of business... except for today. Twenty nine years ago, Pan Am made its final flight. For some reason, that has stuck with me all these years.
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Brett Snyder
1 year
American is officially giving up on having a sales org. Management is out and the parts that remain are being distributed out to other groups in the company. This follows the elimination on Sep 1 of 24 hour sales support for travel sellers.
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@crankyflier
Brett Snyder
2 years
If you've ever been curious what it's like to ride Greyhound across the country, this thread will tell you everything you need to know. It's also the best ad for airline travel that anyone could ask for.
@milesintransit1
Miles in Transit
2 years
IT BEGINS! I'm about to embark on a Greyhound trip across the US from Boston to Seattle. 3700+ miles. 16 states. 6 transfers. 70 hours - if we're lucky. This is going to be interesting.
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Brett Snyder
1 month
For those who won't have a chance to visit @LGBAirport anytime soon, here's a look at what's inside the newly-renovated 1941 era terminal building. Rental car counters will be moving in here soon to keep the building active.
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