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@askUHC

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We’re here to assist with member questions and issues. Simply tweet us for assistance.

Minnesota
Joined March 2015
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@askUHC
Ask UnitedHealthcare
8 years
Looking for help with your plan? Just ask! Tweet us at @AskUHC to connect with our Customer Care team and get the guidance you need.
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@askUHC
Ask UnitedHealthcare
4 years
@NekoCase We do apologize for your frustrations and would be glad to look into this with you. If you could send us a direct message with your full name and phone #, we can give you a call. Thanks. ~ Erin
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@askUHC
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2 years
@Perri4health Hi. Sorry for any form of inconvenience. For help or assistance, please contact member services by dialing the phone number located at the back of your ID card. Or if you prefer, we can help you get connected. Can you DM us your phone number and the best time to call? -Francis
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@askUHC
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3 years
@denehy1 We'd like to see what we can do to help however we do need more information. Please DM us your full name and contact phone number along with the best day/time to call. Thank you -Tracy
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@askUHC
Ask UnitedHealthcare
4 years
@CSS_Sporklab Hello, we are happy to hear this, please let us know if you have questions down the road. Take care -Maria
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@askUHC
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2 years
@GayPatriot We are very sorry to hear of this. Our Social Care Team would like to collect some additional information from you and if needed, get your case to the best place for help. Please DM us your name and a good phone number we can reach you. Thank you. - Tori
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@askUHC
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7 years
@lynchem1 Good morning Ellen. If you need any assistance, please send us a DM with your phone number. We are here to help. Thank you. ~BH
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@askUHC
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6 years
@lib_crusher Hello, Lib. If you are a member and need assistance we would be happy to assist. Thanks~Maggie
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@askUHC
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4 years
@NekoCase Hi Neko - We are happy to research this further for you, however, we would need to speak with you in order to obtain some additional information. If you could send us a direct message with your phone #, we would be glad to call you. Thank you. ~ Erin
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@askUHC
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6 years
@JessLynn35 Hi there. We'd like to review this with you. Can you please DM us your name and phone number? Thank you. *PK
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@askUHC
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5 years
@akihik0sanada Good evening. For more information, please visit . -Kara
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@askUHC
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5 years
@AaronLeuer Hello, we apologize for your frustration. Please send us a private DM with your full name, phone number, and the best time to reach you, so we may assist with this matter. Thanks~Maggie
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@askUHC
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7 years
@racheltpham We'd be glad to assist you with your inquiry. Please private message your phone number. Thanks! -KC
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@askUHC
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5 years
@iKimboSays Hello Jonathan, We're sorry to hear of the frustrations. If there is something you would like for us to take a look into with you, please let us know! We would be happy to assist you with any questions or concerns. Thank you! -Heather
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@askUHC
Ask UnitedHealthcare
2 years
@MdBreathe We're very sorry for any frustration this may be causing. We'd like to look into this with you. Please DM us your full name, contact phone number and best day/time to call. Thank you -Tracy
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@askUHC
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3 years
@AmyGDalaMD Hello, we are sorry to learn of this frustration. Please feel welcome to DM your full name and phone number. -Toni
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@askUHC
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2 years
@Perri4health We're sorry to hear of your frustration, Susan. If you would like assistance, please direct message us your phone number and the best day and time to reach you so that we can assist further. Thank you. - Jessica
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@askUHC
Ask UnitedHealthcare
4 years
@TruTawk Hello. We would be happy to look into this for you! Please direct message us your full name, phone number and the best time, after 8 a.m CST, an agent may reach out to you. Thank you – Jennifer
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@askUHC
Ask UnitedHealthcare
2 years
@DrJaimeFriedman Hello. We are sorry to hear of your frustration. We will be more than happy to look into this with you. Please DM us your phone number and the best time to call.-Lakesha
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@askUHC
Ask UnitedHealthcare
6 years
@DodgersBro Hello there. We're sorry to hear about your daughter and would like to review this with you. Please give us a call at the phone number on the ID card or DM us your name & phone number. Thank you. *PK
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@askUHC
Ask UnitedHealthcare
7 years
@racheltpham We're sorry to hear you feel this way. If there is anything that we can help you with, Rachel, please private message us your phone number and a good time to call. Representatives are available Monday-Friday 6 am-11 pm CT and weekends 8 am-4:30 pm CT. Take care! -KC
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@askUHC
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2 years
@julia_belkin We'd like to look into this with you. Please DM us your full name, the best time to call and your contact phone number. Thank you -Tracy
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@askUHC
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5 years
@xxx000beat Hello, we are sorry to hear of your frustration. If you have questions on your UnitedHealthcare plan benefits, please let us know. -Toni
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@askUHC
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7 years
@TheOnlyKAVIN If there is anything we can do to assist, please let us know. We're here for you if you need us! ~ EJ
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@askUHC
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7 years
@XianJaneway Hello. We sincerely apologize for this situation. Please send a DM with your name and number. Thank you -RB
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@askUHC
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2 years
@briannacocuzzo Hello Brianna. We are sorry to hear this. We will be happy to look into this with you. Please DM us your phone number and the best time to call. Thank you.-Lakesha
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@askUHC
Ask UnitedHealthcare
1 year
@LeftyNavySeal Current and future CDC Approved COVID vaccines and boosters are covered as part of the preventive benefit when received in network. We are aware that network pharmacies are having issues processing claims in real time, and this should resolve in the next few days. -Amanda
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@askUHC
Ask UnitedHealthcare
7 years
@Senior_Tortuga Hi Turtle, we are sorry to hear you aren't feeling well! If there is anything we can do, please let us know! Thanks~Maggie
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@askUHC
Ask UnitedHealthcare
5 years
@hoopen_mark Mark, we are sorry to hear of your frustration. If you are in need of assistance on your UnitedHealthcare plan benefits, please let us know. -Toni
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@askUHC
Ask UnitedHealthcare
4 years
@DumiLM Hello L'Heureux. We are sorry to hear about your experience and would like to see what we can do to help. Please direct message us a good phone number along with the best day and time to reach you. Thank you. - Tiffany
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@askUHC
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7 years
@Shasta77777 If you have coverage with UHC and need assistance finding a provider, please private message us your name and phone number. Take care! -KC
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@askUHC
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6 years
@tromano Hi Tricia, we're sorry to hear about your knee. If you need any assistance please do not hesitate to let us know. We wish you the best of luck with everything. ~BH
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@askUHC
Ask UnitedHealthcare
1 year
@Texflea For member help or assistance, please don't hesitate to contact member services by dialing the phone number located at the back of your member ID card. Or if you prefer, we can help you get connected. Can you DM us your phone number and the best day and time to call? -Francis
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@askUHC
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1 year
@Sara_N_512 Sorry for your frustration! We would like to look into this with you. Please DM us your full name, phone number, and best day and time to reach you. Thank you. -Dar
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@askUHC
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3 years
@punkinz Hello, we'd like to look into this. Please DM us the member's full name, their phone number along with the best time to reach them, and we will gather more information. Thank you - Maria
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@askUHC
Ask UnitedHealthcare
5 years
@Lmt4251 Hello, if you are a member and need clarification about your benefits, please let us know. Thank you -Maria
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@askUHC
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7 years
Today, UnitedHealthcare is closed for a holiday. We will be back online Tuesday morning at 8 AM CT.
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@askUHC
Ask UnitedHealthcare
6 years
We are sorry that you feel this way, and we are here to help. If you would like any further assistance, please send us a Direct Message with your full name and phone number. Thank you. -RB
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@askUHC
Ask UnitedHealthcare
1 year
@annabella_fleur Hello. If you have questions about your prescription coverage you can either call the number on the back of your ID card or you can DM us your phone number and a good time to give you a call. Thanks-Amanda
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@askUHC
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7 years
@XianJaneway Sorry for the frustrations. In order to protect PHI, we ask that you dm us your full name and phone number for assistance. -HT
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@askUHC
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3 years
@ynaledrnitsuj Hello Justin, we're sorry to hear this please dial the number on the back of your ID card to verify your benefits or DM us your full name, phone number along with the best time to reach you and we can get you there. Thank you - Maria
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@askUHC
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5 years
@nicolemark_ Hello Nicole, we are sorry you feel this way, if you're a current member please let us know if we can assist you. Regards -Maria
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@askUHC
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1 year
@endlessrevolt Hi, most UnitedHealthcare plans include COVID-19 vaccines and boosters at no additional cost at network providers, as part of preventive care benefits. CVS is not in-network with UHC. If you need further help, please dial the Member Services number on your member ID card. - Tori
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@askUHC
Ask UnitedHealthcare
5 years
@Solutions2Work Hello Patricia. We are sorry for any inconvenience. If you would still like assistance, or have additional questions, please let us know. Thank you. -Rhonda
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@askUHC
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2 years
@WalkerBragman Hello. We'd be happy to look into this with you. Please reach out to our member services phone number found at the back of your ID card or you can private message us a good contact phone number and best day/time to call. Thank you -Becca
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@askUHC
Ask UnitedHealthcare
2 years
@snarkmonster Hello. We'd be happy to look into this with you. Please reach out to our member services phone number found at the back of your ID card or you can direct message us a good contact phone number and best day/time to call. Thank you -Becca
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@askUHC
Ask UnitedHealthcare
6 years
@tayyyylar Good evening. We apologize for any frustrations. If you are a member and have questions about your coverage, please let us know. Thank you. -RB
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@askUHC
Ask UnitedHealthcare
3 years
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@askUHC
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5 years
@CNMartin__ Good afternoon. We apologize for any frustraitons. If your friend would like to review his information or has questions, please send us a Direct Message with his full name and phone number. Thank you. -Rhonda
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@askUHC
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7 years
@leiaj Hello Leia, we are sorry to hear about your fall! Please let us know if there is anything we can do to help. Thanks~Maggie
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@askUHC
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3 years
@sheldonross241 Hello. If you need assistance can you please DM us your name, phone number and a good time to give you a call. Thanks -Amanda
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@askUHC
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2 years
@dcopaken Hello. We'd be happy to look into this with you. Please reach out to our member services phone number found at the back of your ID card or you can private message us a good contact phone number and best day/time to call. Thank you -Becca
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@askUHC
Ask UnitedHealthcare
6 years
@chaoticsx2 Hello. If you need any further assistance please private message us your full name and phone number and we'll be happy to contact you directly. Thank you ~AL
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@askUHC
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5 years
@BooksWhatever If you do not have access to the customer service phone number please MD us a goo contact phone number for yourself. We'd be happy to reach out and further assist. Thank you -Tracy
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@askUHC
Ask UnitedHealthcare
5 years
@nightstalkersix Good afternoon. We apologize for any frustration you may have experienced. If there is anything we can assist you with please let us know. We're here to help!. Thank you ~Amie
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@askUHC
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2 years
@tillytoogood Hello. How can we help you?-Lakesha
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@askUHC
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4 years
@Iggy_K Thank you for sharing this with us. We will review the content and take appropriate actions as needed.
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@askUHC
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5 years
We do apologize for our miscommunication. Please DM us a good contact phone number for yourself. -Tracy
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@askUHC
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5 years
@GiannaGelosi We're sorry for any frustration this may be causing. If you may need assistance obtaining new ID cards please DM us a good contact phone number. Thank you -Tracy
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@askUHC
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8 years
@Senior_Tortuga If you private message us your name & phone number we can look into this for you. -JJ
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@askUHC
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3 years
Please follow us, so we may follow up with you directly. -Tracy
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@askUHC
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1 year
Hello Rishab. We tried calling you, but we were routed to your voicemail. Someone will be calling you back in an hour. We will be calling you from an 800 number.-Lakesha
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@askUHC
Ask UnitedHealthcare
2 years
@morethanmySLE Hello, we completely understand how frustrating this can be, and we understand the urgency of the matter. If you can direct message us your phone number, full name, and the best day and time to call you we'd like to look into this with you and see how we can help. – Jessica
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@askUHC
Ask UnitedHealthcare
7 years
Monday is a holiday at UnitedHealthcare. We are here for 4 more hours today, how can we help?
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@askUHC
Ask UnitedHealthcare
7 years
Today, UnitedHealthcare is closed for a holiday. We will be back online Tuesday morning at 8 AM CT.
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@askUHC
Ask UnitedHealthcare
5 years
@ego_lies Hello, if you are a UnitedHealthcare member in need of assistance please let us know. -Toni
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@askUHC
Ask UnitedHealthcare
1 year
@1YungLing Hello, we are sorry to hear of this trouble. For assistance please reach out to our Technical Support Team at 1-877-844-4999, they are available 24/7. -Toni
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@askUHC
Ask UnitedHealthcare
4 years
@janetgag1 Hello, we are happy to hear this, please let us know if you have questions down the road. Take care -Maria
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@askUHC
Ask UnitedHealthcare
2 years
@AshleyFortune13 If you are a member you can find your Customer Service number on the back of your ID Card. They are open Mon-Fri 8am to 7pm CST. Please let us know if we may be of any other assistance. Thank you –Becca
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@askUHC
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2 years
@ricksannicandro We're very sorry to hear this. If our Social Care team may be of any assistance please let us know. Thank you -Tracy
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@askUHC
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2 years
@zeynep Hello. We are sorry to hear of your frustration. Please DM us your phone number and the best time to call.-Lakesha
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@askUHC
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5 years
@hawkize Hello, Kirk - We're sorry to hear this happened and would be glad to assist. If you'd like for us to contact you directly, please send us your name and number in a direct message. Thanks. ~ Erin
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@askUHC
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2 years
@ASanchezs65 Hi. We're sorry about your inconvenience. If you would like assistance, please direct message us your phone number and the best time to reach out to you. Thank you. -Francis
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@askUHC
Ask UnitedHealthcare
1 year
Hello Gregory. Our Social Care Team received and responded to your email. Our responses come from Personal Health Messaging Center. You will be prompted to log in/register your HealthSafeID to review and reply to our responses. Take care!- Becca
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@askUHC
Ask UnitedHealthcare
5 years
@AaronLeuer We do apologize for your frustration. If you change your mind and would like us to assist, please don't hesitate to reach out. Thanks~Maggie
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@askUHC
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5 years
@AaronLeuer Hello, again Aaron. We would like to assist you further, please send us a private DM with your phone number and the best time you can be reached. Thanks~Maggie
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@askUHC
Ask UnitedHealthcare
2 years
@EmilyShields17 We're so sorry for the inconvenience that this issue has caused you. Our Myuhc Technical Support Team is aware of the issue, and is working to correct it. Thank you -Tracy
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@askUHC
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7 years
@XianJaneway We'd like to assist you. In order to do that, we need to address you directly. Please DM us your full name & phone number. -HT
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@askUHC
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5 years
@the_kats_meoww Hi Kathryn. If you are in need of assistance, please let us know. Thanks. - Tori
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@askUHC
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1 year
@shaneSnipes Hello Shane. We're sorry for your frustrations. Please direct message us your phone number. We'd be happy to reach out to you directly. Thank you.-Lakesha
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@askUHC
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3 years
@Tealyonalizchap We're sorry for any frustration this may be causing. If you would like for us and assist with locating In Network providers please let us know by DMing us a good contact name & phone number along with the best day/time to call. Thank you -Tracy
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@askUHC
Ask UnitedHealthcare
1 year
Hello Shane. We apologize for any confusion. It looks like your issue have been escalated for further assistance. However, if you have any other questions and concerns please let us know.-Lakesha
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@askUHC
Ask UnitedHealthcare
1 year
@sberg0 Steve, we are sorry to hear of any trouble. For assistance please reach out to the number found on your ID card. To first speak with our Social Care Team please private message us your phone number. -Toni
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@askUHC
Ask UnitedHealthcare
7 years
Today and tomorrow, UnitedHealthcare is closed for a holiday. We will be back online Monday morning at 8 AM CT.
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@askUHC
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1 year
@anglcat Hello. If there is something we can help you with please DM us your name, number and a good time to give you a call. Thanks -Amanda
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@askUHC
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5 years
@hat_trick_az Hello, David! We have not received your private DM. Please follow askUHC to be sure we get your DM. Thanks~Maggie
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@askUHC
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8 years
Today, UnitedHealthcare is closed for a holiday. We will be back online Tuesday morning at 8 AM CT.
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@askUHC
Ask UnitedHealthcare
6 years
@misterchambo Good afternoon, John. We are sorry for any frustrations. If you have questions or would like assistance, please let us know. Thank you. -RB
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@askUHC
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3 years
@PatriciaLynnSm5 We'd be happy to see what we can do to help. Please DM us your contact phone number and best day/time to reach out, so we may obtain additional information. Thank you -Tracy
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@askUHC
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3 years
@denehy1 Thank you for this information. If you may still need for us to reach out after your Peer to Peer Review please let us know. We'd be happy to give you a call. -Tracy
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@askUHC
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5 years
@AnnarchyAnn Good morning! We're sorry to hear this happened. If you'd like for the social care team to look into your plan with you, please message us your name and phone number. -Kara
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@askUHC
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7 years
@JulieGrey13 Hello. We'd like to review this with you. If you'd like assistance, please private DM us your phone number. Thanks ~AL
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@askUHC
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5 years
@cooperwendy311 Good Morning. We apologize for any frustration this has caused. Please DM us your name & phone number and we would be happy to assist you. Thank You - Travis
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@askUHC
Ask UnitedHealthcare
2 years
@JReinerMD Good morning, Jonathan. We're sorry to hear about your experience. Let's get you to the right team for assistance. Please private message us your phone number, and a good time for us to reach you. -Kara
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@askUHC
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6 years
@shanu_kothari @asmbs @NeilFlochMD @ObesityAction Hello Shanu, we apologize for your frustration. If there is anything you need assistance with, please send us a private DM with our phone number and the best time you can be reached. Thanks~Maggie
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Ask UnitedHealthcare
6 years
@vtdocmom Thank you for your reply Dr. Molly, we use the terms provider and physician interchangeably. We would be happy to assist you with any of your patients. Please send us a private DM with your phone number and the best time you can be reached for assistance. Thanks~Maggie
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1 year
@JanineATurner1 Hello Janine. Sorry for any frustration. Please let us know if we may be of any assistance by sending us a DM with your contact phone number and best day/time to call including your time zone so that we could schedule an outreach call for you. – Nick
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@askUHC
Ask UnitedHealthcare
3 years
@ElleElleAre Good morning, Laura. We're sorry to hear about your frustration. We'll be glad to review this with you, but will need to speak with you for more information. Please private message us your phone number, and a good time for us to reach you. -Kara
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9 years
@debdawn10273 Hi Deborah. We'd like to review this with you. Can you please private direct message us your phone number? Thanks. *PK
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@askUHC
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5 years
@TargamanDan 😂 😀 We're happy to hear of your satisfaction with your policy, Dan!! If you ever need assistance, please let us know! We're always happy to help! Thank you and have a wonderful night! -Heather
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