We’re here Mon-Fri 9am-5pm excl. bank holidays to answer your queries, provide you with live travel updates and share the latest Arriva news. See you on board!
Arriva Bus Services to resume in North Wales and Chester from tomorrow
Arriva can confirm that buses will resume in North Wales and Chester from tomorrow morning. The announcement comes following further talks with, Unite this week which led to a suspension of the strike.
A fleet of 12 new buses were launched at Bangor depot after Arriva invested £2.2m into our fleet and Welsh network. 🚌
The new fleet consisting of 12 single deck buses will run between Caernarfon, Bangor and Llandudno starting this month. 👏😍
🚍 URGENT SERVICE UPDATE
#Holyhead
ℹ️ Due to a major outbreak of covid-19 in the Holyhead area, all Arriva services between Bangor and Holyhead (including college buses) will run between Bangor and Llangefni only until further notice, following advice by Ynys Mon council.
From 31st January Arriva will take back running our journeys on the
#Chester
Blacon/Saughall services 1/1A & 15. Thank you
@StagecoachMCSL
for your support the past few weeks. Timetable details -
Arriva Buses Wales expresses its disappointment as it confirms that its drivers still intend to strike from 06:00 on Sunday 14th November 2021 despite on-going discussions.
Further information -
Face coverings must be worn on board our buses. Failure to do so could see you fined or prosecuted. As our drivers sit behind screens, they do not need to wear a face covering. We offer journey assistance cards for customers who are exempt:
#Wales
Due to worsening weather conditions and continued road closures, all Arriva services in Chester and Flintshire have been suspended until further notice, with the exception of Service 11 which is operating a diverted limited service. ⛔🚍
🚍 URGENT SERVICE UPDATE
#Holyhead
ℹ️ Services from Bangor to Holyhead will return to normal full route from first bus Monday 22nd March. Additional cleaning facilities will be provided at Holyhead and please remember to keep windows open at all times.
When travelling with us in Wales, please be aware:
✔Face coverings must be worn. Exemptions apply
✔Do not sit facing each other
✔Sit alone where possible. On busy journeys you may need to sit together
✔Keep windows open
✔Pay by contactless, app or exact cash fare if possible
Due to snow fall, services will be subject to delays & cancellations. Please keep checking our social media and the Arriva bus app for updates. Thank you for your patience and understanding while we get services safely operating ⚠️
Everyone at Arriva is deeply saddened to hear about the death of His Royal Highness The Prince Philip, Duke of Edinburgh this afternoon. Our thoughts and condolences are with the Royal Family at this time.
#Wrexham
depot re-opens on 31 Jan, additional services will be put back in place running to special timetables & extra journeys added to some services. Details We are committed to running vital services so essential journeys can be made at this time.
Due to a number of staff being diagnosed with Covid, we have taken the difficult decision alongside the EHO and Public Health Wales to close our
#Wrexham
Depot. Only special timetables on services 1, 5 & X51 and Arriva Midlands 2, 2A & 2C will operate tomorrow (13/01).
In memory of all those who have given their lives in the line of duty, we will be observing a 2-minute silence at 11:00 am today. During this time our buses may pull over and remain stationary if it is safe and legal to do so.
Our colleagues across Arriva Group are deeply saddened to hear about the death of Queen Elizabeth II. Our thoughts and condolences are with the Royal Family at this very sad time.
In memory of all those who have given their lives in the line of duty, we will be observing a 2-minute silence at 11:00am today. During this time our buses may pull over and remain stationary if it is safe and legal to do so.
SERVICE UPDATE: From Monday 23rd of March 2020 We will be running a reduced service, based on Saturday timetable for further information please click on the link.
@HeartNorthWales
@northwaleslive
Service Disruption
Our service 12 Brymbo is operating as normal between Wrexham and New Broughton. Currently unable to service Brymbo, Pentre Broughton and Tanyfron Areas due to adverse weather
🐰 Easter Bus Service Levels 🐰
Good Friday
Sunday service
Saturday
Normal Saturday service
Easter Sunday
Normal Sunday service
Easter Monday
Sunday service
🚍 SERVICE UPDATE
#Wrexham
From Sunday 14th March timetables will be revised, frequencies will be increased and more evening journeys will be introduced to our Wrexham network. New Timetables here -
We are making changes to some services in Wales and Chester from 11th April. Times will be revised and some services increased, new timetables are available here
🚍
#Llandudno
ℹ️ 🌨 Due to current conditions services 13, 14 & 15 are not serving Highlands Road Old Colwyn and Llysfaen, service 26 is not serving the Great Orme and service 27 is not serving Pengarth.
#Wrexham
Depot update 14/01. Along with special timetables running from our Chester Depot on services 1, 5, 12, 14, 33 and 41A (also X51 from Rhyl and Arriva Midlands 2, 2A & 2C), services 3 and 21 will operate from Friday (15/01). Timetable details -
All services in Wrexham are suspended until further notice due to adverse weather on the routes with the exception of the below. ⚠❄
Service 1 & 5 - operating as normal with possible delays🚌
Following the recent announcement from the Prime Minister on the 27th November 2021; we will continue to follow government guidance, the safety of our customers and teams remains our priority. We will share more details around travelling with us as soon as possible.
#ArrivaWales
Is paying by cash holding you back from taking the bus instead of your car? You can now Tap on and Tap off on most services. So, you can tap to travel, and not for petrol.
👉 Take the easy road, take the bus. Plan your journey at Arriva UK Bus App or on
Due to adverse weather in the area, the following services are subject to possible delays as they will be travelling slower than normal until conditions improve. Please allow extra time for your journey today 🌧⚠
🚍 Chester services: 4 , X4, 4S, 10, 10A, 5, 14, 14A, 15
Due to a number of staff being diagnosed with Covid, we have taken the difficult decision alongside the EHO and Public Health Wales to close our
#Wrexham
Depot. Only special timetables on ser 1, 5 & X51 and Arriva Midlands 2, 2A & 2C will run today.
We have been reviewing our timetables since the introduction of the 20mph speed restriction, following this review we are now able to make a number of changes to our network across North Wales in January.
👉 Find full information here:
In memory of all those who have given their lives in the line of duty, we will be observing a 2-minute silence at 11:00am today. During this time our buses may pull over and remain stationary if it is safe and legal to do so.
We’d like to pay a special mention to Driver Muhammad Mubarqa who rescued a member of the public involved in a high-speed crash. To honour his actions the 1007 bus' display was changed to 'Thank You Muhammad' for the day:
There will be some minor timetable changes to some journeys on 2/2A/2C Wrexham to Cefn Mawr and Oswestry from 2nd July 2023.
For the new timetable please visit:
Due to the spread of the new COVID-19 variant, the government is urging everyone to stay home if possible. If your journey is essential, please travel safely:
⚠️ Face coverings must be worn. Exemptions apply
⚠️ Sit one per row
⚠️Pay by contactless or app
⚠️Exact cash fares only
#Wrexham
Depot update 15/01. Along with special timetables running from our Chester Depot on services 1, 5, 12, 14, 33 and 41A (also X51 from Rhyl and Arriva Midlands 2, 2A & 2C), services 3 and 21 are also now running. Timetable details -
Due to snow fall, services will be subject to delays & cancellations. Please keep checking our social media and the Arriva bus app for updates. Thank you for your patience and understanding while we get services safely operating ⚠️
To celebrate 100 years of the Royal British Legion, we have added an extra special wrap onto a few of our buses. The
@PoppyLegion
is a lifeline for thousands and we’re proud to be supporting them.
If you’d like to donate, please visit their website:
We are making changes to some services in Wales and Chester from 11th April. Times will be revised and some services increased, new timetables are available here
SERVICES 1/1A/3/4/X4/4S/10/10A/15A and all 5 services are currently unable to operate until further notice due to bad weather. Please keep checking social media and Arriva bus app for updates. Thank you for your patience and understanding while we get services safely operating ⚠️
All Wrexham services earlier suspended have since returned to operation but are only travelling on the main roads until further notice.
Please continue to take extra care when travelling today ❄⚠
From 31st January Arriva will take back running our journeys on the
#Chester
Blacon/Saughall services 1/1A & 15. Thank you
@StagecoachMCSL
for your support the past few weeks. Timetable details -
£1 Evening Fares in Wrexham!! 😁
From 03/12 until 31/12 Monday to Saturday evenings (after 7pm) and all day Sunday, single fares on Arriva bus services in the Wrexham local authority area will be no more than £1 per journey.
More info:
We are making changes to some services in Wales and Chester from 11th April. Times will be revised and some services increased, new timetables are available here
Service 11C. 11F, 11M, 11X will be temporarily diverted from 8AM today until 9th February 2024 due to roadworks on Bastion Road in Prestatyn. 🚧
👉 Full diversion info and affected stops here:
Is paying by cash holding you back from taking the bus instead of your car? You can now Tap on and Tap off on most services.
💳 So, you can tap to travel, instead of for petrol.
👉 Plan your journey on the Arriva UK Bus App or at
On Remembrance Sunday we’ll be offering free travel for our serving Armed Forces personnel (both regular and reservists), veterans and cadets. 🌹
🚍 When you board, show your ID card or veteran’s badge.
📜 T&Cs apply
We are making changes to some services in Wales and Chester from 11th April. Times will be revised and some services increased, new timetables are available here
Following government guidance, face coverings must be worn by all customers on board for their entire journey*. Our drivers will be reminding and encouraging customers to wear a face-covering - please be supportive.
*Unless exempt
Service Update Colwyn Bay
Service 23 has resumed normal route, serving Colwyn Heights Thank you for your patience and understanding while we get services safely operating ⚠️
When travelling with us in Wales, please be aware:
✔Face coverings must be worn. Exemptions apply
✔Do not sit facing each other
✔Sit alone where possible. On busy journeys you may need to sit together
✔Keep windows open
✔Pay by contactless, app or exact cash fare if possible
It's Random Act of Kindness Day! Whether you choose to give someone a compliment, send someone flowers, pay for a stranger’s coffee or make a charitable donation - whatever you choose to do, do it with kindness 😊 Have a lovely day and see if you can spread some kindness 💕
the app is currently under construction so it will be offline for today. Drivers have been made aware of this and will still be allowing travel should you have a valid ticket on the app. You can show the driver your email confirmation of this ^SJ
Due to the closure of several roads around the B539 Ruabon, Service 5 Wrexham to Llangollen is experiencing long delays. Sorry for any inconvenience caused.
Platinum Jubilee Bank Holiday weekend 🚌👑
Services will be running a Sunday service on Thursday 2nd and Friday 3rd June, normal service on Saturday and Sunday.
Subject:Diversion
Location:Chester
Routes affected:3
Date and Time:09/05/2022 18:00-00:00
Details:Due to the Deva Flame Exercise in Chester City Center this evening the 3 service will be not be able to serve Foregate Street, The next avaiable stop is Lower Bridge Street, Chester.
As restrictions start to lift and the government’s roadmap out of lockdown comes into effect, please remember that if you need to travel:
✔️Face coverings must be worn. Exemptions apply
✔️Sit one per row
✔️Pay by contactless or app
✔️Exact cash fares only
#Wales
£1 fares for all when travelling after 7pm in Wrexham this December! 😁🍷
From 03/12-31/12 Monday to Saturday after 7pm and all day Sunday, single fares on Arriva bus services in the Wrexham local authority area will be no more than £1
More info:
Taking the bus can be better for the environment, and your bank balance. You might be surprised by the cost and energy savings you can make.
🚍 Take the easy road, take the bus.
👉 Plan your journey on the Arriva UK Bus App or at
Following government guidance, face coverings must be worn by all customers on board for their entire journey*. Our drivers are unable to enforce the wearing of face coverings - please be supportive
*Unless exempt
Covid doesn’t discriminate, we are all in this together. Stay safe, wear your face covering for you, your loved ones, our drivers, for all of us. For more information please visit:
#Wales
As restrictions start to lift and the government’s roadmap out of lockdown comes into effect, please remember that if you need to travel:
✔️Face coverings must be worn. Exemptions apply
✔️Sit one per row
✔️Pay by contactless or app
✔️Exact cash fares only
#Wales
Following government guidance, face coverings must be worn by all customers on board for their entire journey*. Our drivers will be reminding and encouraging customers to wear a face-covering - please be supportive.
*Unless exempt
🚍 SERVICE UPDATE
#Wrexham
From Sunday 14th March timetables will be revised, frequencies will be increased and more evening journeys will be introduced to our Wrexham network. New Timetables here -
IMPORTANT UPDATE: Our app is currently displaying incorrect information saying services are cancelled, this is not the case.
All services are running as planned. We are currently investigating and hope to have this corrected as soon as possible.
There are some easy things you can do to make sure our drivers see you when you’re catching the bus in the dark:
💡 Hold your mobile phone or a small torch in hand.
🦺 Add something reflective to your clothing or bags.
The Llandudno Junction Flyover will re-open from 2100 tonight and the following services will resume their normal route. Thank you for your patience whilst these works have been in progress.
🚍 Arriva routes 5,5D,13,14,15,24,25 & 27
👉 Full info:
Covid doesn’t discriminate, we are all in this together. Stay safe, wear your face covering for you, your loved ones, our drivers, for all of us. For more information please visit:
#Wales
As lockdown restrictions lift and more people travel with us. In Wales:
✔️ Face coverings must be worn. Exemptions apply
✔️ On busy journeys, you may need to sit next to another customer
✔️ Pay by contactless or app
✔️ Exact cash fare if possible
Due to increased level of employee absence we have some disruption to service 10. The following buses will not run.
12:35 service 10 Chester Bus Station
13:24 service 10 Ffordd Llanarth
14:18 service 10 Chester Bus Station to Garden City
Sorry for any inconvenience caused.
#InternationalFriendshipDay
is the perfect opportunity to celebrate those special friendships in your life. Tag a friend and let us know why they’re the best!
Rhyl adverse weather service update:
⚠ 11 is running a limited service & not serving Chester.
🟢 12 running normally
⚠ 35/36 unable to serve Dyserth
⚠ 51 running but with delays
⚠ 83/84 unable to serve Wellmar Estate
🚍 SERVICE UPDATE
#Wrexham
From 11/02 extra journeys will be added to services;
ℹ️ 3 - 1815 from Wrexham, 1844 from Penycae – Mon to Sat
ℹ️ 27 - 0605 from Wrexham, 0658 from Mold – Mon to Sat
ℹ️ 41A - 1725 from Wrexham, 1810 from Redwither – Mon to Fri
Due to social distancing guidance, we continue to have reduced capacity on board our buses. The below graph highlights the best times for you to travel on our buses. For more info, head to our FAQs page:
#ArrivaWales
Throughout the pandemic, customer safety has been our priority and we continue to follow the very latest government guidance to keep you safe. This animated guide provides you with all the info you need for travelling safely onboard our buses. Stay safe.
#Wales