Utilities Kingston
@UtilitiesKngstn
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#ygk multi-utility provider. You can count on us! Monitored M-F 8-4:30. Phone emergencies 24/7 613-546-1181
Kingston, ON
Joined July 2011
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Reminder
#ygk
! Always call your electricity provider to report a utility emergency. Never email or use social media in case of a serious safety risk. Our customers can check or call 613-546-1181 anytime.
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We're proud of our crews, who are assisting
@hydroottawa
with restoration, after Saturday's devastating storm. Thank you to our journeypersons William, Julien, Kyle, Tyler & Corey for answering the call to help our neighbours and industry partner. Be safe, everyone!
#ygk
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Crews restored all power in our service area by 12:03 AM this morning. If you’re still without power in the Utilities Kingston electricity distribution area, please report it by calling 613-546-1181. Merry Christmas to all!
#ygk
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Good news
#ygk
! Crews repaired the force main break & the Kingston West sewer system is operating normally. For those of you asking when to shower, go ahead! Thanks for helping reduce the impact to the environment & to our crews for your tireless efforts
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Crews are investigating a large power outage in central Kingston, impacting approximately 10,000 customers. The cause and ETR are currently unknown and we will provide more information once updates are available.
#ygk
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At this time, there are no power outages to report. Crews have restored all outages in our electricity service area. Thanks for your patience.
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The River Street P.S. is back in operation! It will take time for the system to return to normal and we ask that citizens in central Kingston continue to conserve water and reduce sewer use overnight. Plan to resume normal water use in morning. THANK YOU!
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Thank you to our community members, who are being so kind, patient and understanding today! This amazing holiday spirit makes our job a whole lot easier.
#ygk
@UtilitiesKngstn
FYI your crews restored power in the middle of a blizzard warning. Literal heroes. 👨🔧👩🔧🔌👊
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@detailsgirl1
@MIHomeYGK
Unfortunately, we lost a colleague recently and are showing support for his family while physical distancing.
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A power outage is affecting electricity customers in Central Kingston, caused by the loss of supply from the provincial transmission system.
@HydroOne
is aware of the issue and will restore power as quickly as possible. Thank you for your patience.
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Yay! We are happy for the safe rescue of this little family. Thank you to our crew for your caring and concern.
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As
#ygk
prepares to respond to reports of additional illegal gatherings planned for the weekend, we are issuing a public safety reminder to stay off rooftops, vehicles and trees, and well away from powerlines. You don’t need to touch a powerline to receive a deadly shock!
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Crews have restored this storm-related power outage and we thank you for your patience. If you're still without electricity in our service area, please report it by calling 613-546-1181.
#ygk
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Good morning
#ygk
. Our traffic signal crews worked overnight to repair all 41 traffic signal heads. All intersections maintained by Utilities Kingston have been repaired and are functional.
Traffic signals update:
Crews focused efforts on major intersections, and traffic signals that were flashing.
All intersections are currently functional.
41 traffic signal heads are missing at 31 intersections.
Crews will work through the night to make repairs.
#ygk
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Heads up
#ygk
, Johnson Street at Sir John A. Macdonald is now open to regular traffic flow. One-way traffic has resumed on Johnson <Helen & Gibson>. Please follow all directional signage. Thank you for your patience, everyone!
@MIHomeYGK
@cityofkingston
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Power outages and high winds mean that a number of traffic signals may not be working. Travelers are reminded to treat the affected intersections as though they are four-way stops and yield to traffic on the right.
#ygk
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Power has been restored to central Kingston. Thanks for your patience.
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On Friday, July 7, our operators found seven little ducklings trapped in the contact tank. After some team effort, a little patience, and the help of a skimmer, they were able to rescue them all and return them to the safety of their mother. We love a happy ending
#ygk
!
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We're pleased to support this provincial decision, to help our customers during this difficult time. Utilities Kingston is taking the necessary steps to implement this rate change on electricity bills. If you're experiencing hardship and concerned about your bill, please call us!
Ontario is providing electricity relief by holding time-of-use rates at off-peak prices 24/7 for 45 days. Learn more:
#COVID19ON
#COVID2019
#CANADACOVID19
@OntEnergyBoard
,
@EDA_ONT
@ONgov
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Good morning
#ygk
: water use can resume to normal. Thank you to everyone for your help and cooperation yesterday.
The River Street P.S. is back in operation! It will take time for the system to return to normal and we ask that citizens in central Kingston continue to conserve water and reduce sewer use overnight. Plan to resume normal water use in morning. THANK YOU!
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Power outage due to loss of supply from the Hydro One transmission station at Division and John Counter. Duration unknown.
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In these photos our crews uncover the source of the sewer break, which is at a flange fitting on a large diameter, 36-inch force main. The circumstances of this repair are challenging. We ask our community to please continue conserving water into Saturday. Thanks for pitching in!
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We love to see it: Thank you to our employees April, Sarah, & Adam for their part in helping to rescue a heron who was tangled in discarded fishing line. Thank you to
@sandypines8
for all that you do!
@kingstonist
@cityofkingston
#ygk
When well-intentioned people happen to be in the right place at the right time, good things happen.
Here's your good news story of the day,
#ygk
, thanks to the folks at
@UtilitiesKngstn
,
@sandypines8
, & the big-hearted volunteers!
#heron
#rescue
#wildlife
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Our hydro crews are in Bancroft, to assist
@HydroOne
with restoring power, after this weekend’s severe wind storm. Thanks to Chris, Julien, Tyler, Kyle, Anthony and Matt for answering the call to help our neighbours and industry partner!
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Our operators would like to thank Amanda, a local hospital employee. Amanda heard about our crews repairing a water main at Princess & Hillendale and took time to bring them hot coffee. Our crews send their thanks for your kindness, Amanda! We hope this tweet finds you well.
#ygk
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Today we joined 5000
#ygk
community members in the
@SustainableKtwn
#PitchInYGK
event. 19 employees gathered over 25 bags of garbage, as we cleaned from 85 Lappan’s Ln to the corner of Division and JCB. Some noteworthy grabs were a lawn chair, large tarp and a steel barrel!
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Strong winds and snow and ice build up damaged 78 intersections across
#ygk
. All intersections operated by Utilities Kingston are now functional. Our crews continue to repair major intersections, flashing lights and missing traffic heads. Thank you to our team!
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Many thanks to our employees, the
@cityofkingston
, and all our partners for helping to ensure the continued reliability of critical services!
ALSO, shout out to the people behind the scenes that make
@cityofkingston
function. I'm talking about
@UtilitiesKngstn
and Kingston Public works.
#ygk
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We just received this group photo of our restoration team. Thanks again for stepping up!
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Updates for those patiently awaiting power restoration:
- north of Princess & SJA area: ETR 6 PM
- CFB Kingston: ETR 8 PM
- Montreal/Rideau St.: outage area to be reduced by 6:30 PM
- Ordnance <Montreal & Rideau> and Bagot <Queen & Bay>: ETR 8 PM
Thank you for understanding!
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Five Utilities Kingston line workers departed for Rye Brook, New York this morning to join other distribution companies in assisting with power restoration. A Nor’easter storm has left several hundred thousand customers in the dark.
@EDA_ONT
@NYPAenergy
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Jan 8 is the 25-year anniversary of the Ice Storm that decimated Kingston. Reflecting on a time in which our new City and organization were just coming together, it was truly amazing to see the support and collaboration of our community. Read more:
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Thank you to our employees for being willing to give up time from their families and provide assistance. We are very proud and appreciate their effort and commitment to helping our neighbours!
According to
@UtilitiesKngstn
, when they put out the call for employees willing to travel to Ottawa to assist
@hydroottawa
, all employees contacted volunteered to provide whatever assistance they could.
#ygk
#Ottawa
#OTTstorm
#ONStorm
#MutualAid
#Ontario
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If you see a catch basin covered in leaves, we'd appreciate you taking the time to clear it! Help rain run safely out of your neighbourhood.
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Congratulations to our team in Ottawa today, receiving a national recognition for our outage management system, for service excellence!
#COE2019
@CDNelectricity
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Communications is signing off for the night. To report a utility issue in our service area, please call 613-546-1181, 24/7.
Thank you to all of you for your patience and understanding today, especially those of you who experienced extended power outages. Happy holidays to all!
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#DYK
? We’ve installed battery back-up at critical intersections throughout the city. In the event of a power outage, this allows for safe and efficient traffic flow, providing power for 3-6 hours.
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Welcome home William, Trevor, Anthony, Matthew, Tyler, Alec, Julien, Kyle and Corey! Our crews returned to
#ygk
late last week, after assisting
@hydroottawa
after a major storm. Thank you for helping our industry partner and neighbors in need.
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Keep yourself and Santa safe and healthy this year with advice from
@MOHKFLA
. Happy holidays,
@KFLAPH
. Thank you for your work this year.
Dr. Moore explains how it is safe for Santa to come to your home this Christmas Eve
#AsktheMOH
#COVID19KFLA
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Thank you to all our employees, who are ensuring the core water, wastewater, natural gas, electricity and broadband networking services our customers rely on!
To all the men and women working around the clock to make sure healthcare centres, essential businesses and homes have reliable access to utilities - Thank you!
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Thank you for your many years of leadership Jim. Congratulations on your significant achievements and upcoming retirement!
Would like to thank Harry
@ConstructionYGK
and all the contractors who presented me with this certificate of appreciation yesterday and for the many years we have worked collectively to better our community. Thanks everyone
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Thanks to the quick work of our electricity crews and operations centre, this outage has been restored. Thanks for your patience
#ygk
.
Crews are responding to a power outage in central Kingston, which was caused by tree contact with wires. Approximately 5,000 customers are impacted and we estimate that power will be restored by 5 PM. Please check our outage map for updates at
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@MIHomeYGK
Not sure we can take the credit for this one! I believe this was our partner
@cityofkingston
public works. ^mt
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Thank you
@KingstonTransit
for helping to spread the word - please continue to conserve water and reduce sewer use in central Kingston. Info:
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The Power has been restored to all residential customers affected in the John Counter Blvd. area between Porstmouth Ave & Sir John A. Blvd.
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Today, we take a moment to remember those who have lost their lives due to a work-related tragedy
#ygk
. Please join us National
#DayOfMourning
.
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Good morning
#ygk
, looking a little nicer out there this morning! Our crews have responded to 24 storm-related power outages, with over 12,000 customers affected. 55 customers remain without power due to electrical failure in the Portsmouth area (ETR noon)
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If you see a downed power line or tree branch that's fallen on a power line, always assume it still has electricity flowing through it, even if it isn’t sparking. Stay back at least 10 metres/33 feet. Report it by calling 911 or 613-546-1181. Safety info:
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Customers to east of Cataraqui River should prepare for a long duration outage. Duration is unknown, but we'll provide an update later today
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Our line workers that headed to Rye Brook on Friday have been working hard to help restore power. Most recently, they have been in the Bronx manually installing backyard poles. We are teamed up with Tal Trees Power Services from Belleville.
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Our crew & two bucket trucks were in Colebrook, Verona, Elgin & Wolfe Island restoring power to
@hydroone
customers in neighbouring communities. Thank you linespersons Will Beattie, Al Hawley, Kyle Barrett & JR Pierik who spent the weekend helping to restore power after the storm
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We are proud to have caring employees, like our underground system operator Pete Campbell, shown in the picture. Pete displayed this wonderful
#ActofKindness
to a
#ygk
resident earlier this week.
This
#RandomActOfKindness
made my day today.
Photo taken with permission.
#ActOfKindness
@CityOfKingston
@KingstonCanada
@WhigStandard
#RAK
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Many thanks to our information systems and billing groups for making the necessary changes to support off-peak prices. This has now been implemented for our electricity customers, with an effective date of March 24. Stay well everyone!
Ontario is providing electricity relief by holding time-of-use rates at off-peak prices 24/7 for 45 days. Learn more:
#COVID19ON
#COVID2019
#CANADACOVID19
@OntEnergyBoard
,
@EDA_ONT
@ONgov
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To our partners
@HydroOne
- Our thoughts are with you, your employees and their families during this difficult time. We were so sorry to hear of this tragedy and will keep you in our hearts and minds. Our flag was lowered today in honour of your lost workers.
Words cannot express the deep loss the entire Hydro One family is feeling after today’s tragedy, and we extend our sympathies to the families affected. Our focus remains on ensuring that our employees and their loved ones are being cared for and supported in every way possible.
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Power has been restored in our area. Thank you for your patience
#ygk
. The outage is attributed to high winds.
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Welcome back Al, William, Sheldon, Kyle & Chris! Our crew returned home safely on Friday, after a week in New York. The team was impressed by how well this restoration effort was organized, including the coordination with other energy companies. Thanks for helping our neighbours!
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See a flash, mid-span on the power lines at Centennial and Bath? Reflective flashers help prevent geese hitting lines
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Congratulations to our retired President and CEO
@Jim_Keech
. We wish you joy and fulfillment in this next chapter of your life and thank you for your 40 years of leadership. Watch his retirement video:
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Sharing photos of our crews, continuing to work downed trees in the
@hydroottawa
service area. Everyone is doing an amazing job, having successfully restored power to just over 127,000 customers (as of 6 PM yesterday). Stay safe out there everyone!
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With up to 20cm of snow beginning this afternoon, we remind you to please report utility issues in our service area by calling 613-546-1181, 24/7. Know how to stay safe with tips from our website:
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Reminder
#ygk
, don’t be alarmed if you see a flame today between 8 AM & noon in the area of Leroy Grant Dr & Elliot Av. We’re purging natural gas as we replace end-of-life gas infrastructure. Certified technicians will be on site to ensure safety. (Photo shown is an example.)
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Crews have restored power to all of our customers in central Kingston. Thanks for your patience. As we expect more adverse weather, be prepared for additional power outages. Remember to stay the length of a school bus away from downed powerlines and report to 911.
#ygk
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Thinking of our neighbours! Our crews departed just after 6 AM to assist Hydro One with restoration. Thank you JR, Tony, Matt and Dave for stepping up.
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Crews have reduced the size of the outage area to 2400 customers. We expect approximately half to be restored by 11 PM and the remainder by 1:30 AM. Our outage map is currently not available due to technical issues and we thank you for your continued patience.
Our crews are responding, as 5215 customers in central Kingston are currently affected by power outages. Power out? Use flashlights instead of candles and never leave candles burning unattended. For the most current outage map, visit
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You can be a
#hydranthelper
by clearing fire hydrants while out shoveling. After heavy snowfall, our crews inspect & clear fire hydrants in
#ygk
, making them accessible for
@KtownFire
Of the 3500 we maintain, those adjacent to critical services like hospitals are prioritized.
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Welcome back, Canada’s champion curlers!
#ygk
hosted the Brier last in 1957 and we found this ad by the Public Utilities Commission. Once again, we would like to wish good luck to all teams this year and we hope you enjoy your time in the Limestone City.
#Brier2020
@CurlingCanada
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We've taken steps to reroute power, reducing the size of the outage area, and we continue to do everything we can to reduce the impact to our customers. The *general* area impacted is currently south of Princess and east of the Little Cataraqui River to the Queen's area.
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Power has been restored to all customers in our service area. Thank you for your patience. If further outages occur, please call 613-546-1181 to report.
#ygk
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Please plan to conserve water into Saturday. Crews uncovered the source of the break, which is at a flange fitting on a large diameter, 36-inch sewer force main. Due to the size, location & material of the pipe, we anticipate a challenging repair. Info:
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Thank you to the many employees and contractors who joined us at
#SafetyDays
today. We look forward to seeing many more of you tomorrow!
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Power has been restored. Thanks for your patience everyone and have a great night!
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Our contractor is paving on Front Road and King Street West today, as we reinstate this corridor to regular traffic flow. We expect the roadway to fully reopen within two weeks and thank you for your continued patience
#ygk
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Today we show our support for
#HumboldtStrong
by wearing jerseys and tying ribbons to our vehicles. Our thoughts and prayers are with those in Humboldt, Saskatchewan, and all of the families involved in the tragic Humboldt Broncos hockey team bus accident.
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We are aware of a power outage in central Kingston. Crews are being dispatched to investigate. We will provide more information when it becomes available.
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Good morning
#ygk
. Please continue to conserve water and sewer use today. Crews uncovered the break at 12:30 AM and we're making plans on how to effect this challenging repair, while at the same time keeping sewer services operational for our community. Thank you for your help.
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An outage in CFB Kingston and Barriefield Village was caused by a tree on the lines at Highway 2. We are now isolating the area for worker protection and the safe removal of the tree. The ETR for this area is 5 PM. Thank you for your patience.
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We are currently investigating a wide spread power outage in our service area. Crews have been dispatched.
#ygk
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We are committed to damage prevention and proud to receive the
@cga_acg
Public Safety Leadership Award today in Ottawa:
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Are you interested in increasing the pollinators in your perennial garden? Join experts from Rideau 1000 Islands Master Gardeners and Utilities Kingston at a free pollinator workshop and be entered to win a gift basket.
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Ensure our workers go home safely. Slow down when driving through a construction zone
@ONRoadBuilders
@YGKTraffic
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Thanks to our
#HydrantHelpers
who take the time to clear snow & ice from fire hydrants so
@KtownFire
has access in case of emergency
#ygk
#WinterSafety
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Students from
@queensu
participating in the Technology, Engineering And Management (TEAM) program, joined us to share a presentation about the potential for energy recovery from the final effluent at the Ravensview Wastewater Treatment Plant. Thank you for all of your hard work!
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This is quite sad during these already difficult times: a local small business owner advised us that he fell victim to this scam, handing over thousands of dollars. Please spread the word to small business owners in our community!
Scam alert: we’ve received reports that our customers have been getting calls threatening utility services disconnection if they do not provide cash payment. Reminder: we’re currently not disconnecting customers for non-payment.
#ygk
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To help ensure our workers go home safely at the end of the day, please slow down when driving near a construction zone in
#ygk
. Stay alert and follow all signs, barriers, signallers and traffic control measures.
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Thank you to our
#HydrantHelpers
who take the time to clear snow and ice from fire hydrants. This provides access to
@KtownFire
in case of emergency.
#DYK
we have more than 3,600 hydrants in
#ygk
? Read more
#WinterSafety
tips at
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Our presentation with
@cityofkingston
on ‘Bringing Data to Life’ begins at 9:30.
@queensu
in E223
#GISDay
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Today we gathered 2 trucks of garbage and a number of other large items, including bike tires, a hub cap and a shopping cart from John Counter Blvd! Thank you to our employees for helping to keep our community clean and to
@SustainableKtwn
for organizing this event
#PitchInYGK
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We are proud to celebrate and support the achievements of women on
#InternationalWomensDay
. We appreciate all women employees for their valued contributions. Whether in a skilled trade, administration or management, we empower women in their careers.
#BalanceforBetter
#IWD2019
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We have lost power supply from the transmission system due to a reported fire. Crews will work to re-route power. ETA is midnight.
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URGENT: We ask that people in this area conserve water and reduce sewer use. Please do not wash dishes, do laundry or shower, and take steps to protect basements from flooding.
#ygk
Details:
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Traffic signals update:
Crews focused efforts on major intersections, and traffic signals that were flashing.
All intersections are currently functional.
41 traffic signal heads are missing at 31 intersections.
Crews will work through the night to make repairs.
#ygk
5
11
13
Over 5600 customers are currently affected by outages in our service area. Our crews are responding. We do not have an estimated time to restore available, but are doing everything we can. Thank you for your patience.
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High winds could mean some traffic signals may not be working. Travelers are reminded to treat the affected intersections as though they are four-way stops and yield to traffic on the right.
#ygk
@MIHomeYGK
@KingstonPolice
@cityofkingston
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