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U-Haul Cares
@UHaul_Cares
Followers
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Following
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Statuses
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Customer Service Support for @uhaul. Direct message us for assistance!
Everywhere you need us to be
Joined September 2009
@Lin72772 Hi there! We apologize for any billing issues. Please DM us at with your full name, order number, and phone number on file so we can look into this. -Leah
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@awatkins952 Hello! Please DM us at with your phone number and full name and we can look into this. -Leah
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@rufusthecat4 Hello! Please send us a Direct Message with your email address and phone number, so we can better assist you: -Dimitra
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@ellisdudley1 Hello, I apologize for any issues you are having. Please send a Direct Message with your first and last name, email and phone number listed on your contract. I will be happy to look into this matter further for you. -Jessica
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@HeidiHarrisShow Hello! Thank you for the wonderful feedback! If you have the time, please Direct Message us your account details so we can send your feedback to the appropriate team. Thank you again! -Jessica
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@CharlieCurrie Hi Charlie! I sincerely apologize for any issues or discrepancies with the fuel. Can you please DM us at with your reservation number, phone number, and full name so we can look into this? -Leah
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@divinity254 Hello! We apologize for any storage billing issues. If you would like us to look into this, please DM us at with your full name, storage contract number, and phone number on file. -Leah
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@Croc_Cocaine I am sorry to hear that you have had these issues. If you need further assistance please reply in direct message with your name, phone number and email address. I would be happy to assist you further. -Filipa
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@Croc_Cocaine I am sorry to hear that you have had these issues. If you need further assistance please reply in direct message with your name, phone number and email address. I would be happy to assist you further. -Filipa
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@wigbustin Hello. I apologize there was an issue with the TruckShare pickup process. While you submit the requested items through the app/website, there is a live agent who processes the verification. Please provide the order number, name and email address listed on the order via direct 1/2
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@meganmcloud Hi Megan, I'm terribly sorry for the delay with my response and the experience you had with your rental. Please DM us your rental contract number and name so we can look into this. Thanks! -Heather
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@SmiloWino Hi Johl, thank you for the information. I was able to locate the contract where you are assisting with the load share program. To better assist you, can you please provide details as to what issues you are having regarding this? Also, are you requesting to file a dispute 1/2
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@SmiloWino Hello, the number to our customer service department is 800-789-3638. If you would like for us to look into further for you, can you please send a direct message with your name, phone number and email address with a description of the issue you are having? 1/2
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@SmiloWino I am sorry you are unhappy with the service you have received from our representative. If we can be of assistance to you please send us a DM with your name, phone number, email, and a description of the issue so we can look into this for you. -Rob
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@JohnnyChorizo3 I am sorry you had trouble buying propane. Please send us a DM with your name, phone number, Email and where this occurred. Sara
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@KeyWestDonL Hello Don. I apologize the support items were not available. Please send a direct message with the order number, name and email address listed on the order. You can use this link to send a direct message, -Jenn
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