If you’re on a canceled
@SouthwestAir
flight today, your absolute best way to get where you’re going is to book on another airline. There are so many flights canceled, it will take several days for the operation to recover — perhaps even longer. Book a flight on another airline.
Hi
@AlaskaAir
, please thank the crew onboard
#460
tonight. There was a medical emergency onboard where I assisted, and your crew was great in getting us what we needed. Please let their managers know how wonderful they were!
I can’t stress this enough — if you’re flying Southwest, you need to cut your losses and start from scratch. It’s not easy to do, but it’s the only viable option now for most scenarios. Book new flights onto other airlines before they fill up, and request a refund from WN later.
AIRPORT MAYHEM: This is the
@SouthwestAir
cancellation line
@AUStinAirport
.
Hundreds of people are waiting to try to talk with someone at the Southwest counter. You can also see the hundreds of bags in baggage claim.
@fox7austin
A new low: We are 2 hours delayed on an
@AmericanAir
flight thanks to a delay well within their control, and this FA has the nerve to say they’d like to “make it up to us” by providing a special offer… the 60,000 mile bonus credit card. This is a sick joke. Seriously?
New: The
@afa_cwa
is calling for a ban on all passengers who were involved in inflight disturbances on flights headed to Washington DC over the past few days.
The
@AmericanAir
gate agent here in PHL is telling pax there’s 3 flights to Lisbon. I know there isn’t. She’s asking people for flight numbers. Then she says, “Oh, this is odd. They all leave at the same time.” I told her they were codeshares. She never heard of the word before.
Credit where credit is due. This shrimp and grits with crab curry sauce was by far the best meal I’ve ever had on
@AmericanAir
! AA, please put this on more routes! The purser said everyone who orders it practically licks the plate clean. It was wonderful!
Tales from
@Amtrak
Acela: The man across the aisle from me is asking about what wine should be paired with his meal. Sir, this is Amtrak, not Emirates. Sit down.
There is no question that
@united
’s new onboard product is infinitely better than
@AmericanAir
, and I’d say safely has a leg up on
@Delta
, too. Well done, United.
The new
@AmericanAir
Admirals Club at
@Reagan_Airport
is absolutely stunning — very modern and sleek. Let’s just hope the soft amenities (aka food) improve enough to match the decor!
What in the world... Onboard an
@AmericanAir
flight to Miami. The CA gets on the PA and said “this train is leaving the station!” and then blows a train whistle. And then said “all aboard!” Is this man a pilot or does he work for
@Amtrak
?
It was almost a “normal” flight today on
@AmericanAir
from LAX to MIA. Blankets, pillows, noise canceling headphones and a full meal. The meal was modified and wrapped in plastic, but still nice to see some normality back in the skies. Overall, great flight!
@dianamclaughlin
@BenSPLATT
Diana, you're a disgrace to musical theater. The entire cast of DEH works tirelessly to provide an outstanding show and story every evening.
If you want a guaranteed blocked seat next to you when flying
@AmericanAir
, choose a seat next to these blocked seats. The gate agent cannot assign anyone to these, and they remain blocked to allow social distancing between the passenger and the FA.
On an
@AmericanAir
flight to SFO, and I’ve counted no less than 10 people asking why there’s no screens on this flight. The lady in front of me is older and doesn’t know how to use her phone and is looking for the TV screen instead. 🤦♂️
Despite it being 9/11, there was some good that happened on this day in 2001. As transatlantic planes began to divert to airports across Canada, the Canadians welcomed Americans with open arms. One such flight was an
@AmericanAir
flight from Paris to Dallas.
...and we’re up! The first revenue 737 MAX flight has taken off bound for NYC. Very smooth take off roll, and an extraordinary day to fly. The views over Miami are stunning.
So excited to do the
@AlaskaAir
Milk Run today! This route serves many smaller communities to bring essential supplies in. First flight of the day is from Fairbanks to Anchorage, but next up is Anchorage to Cordova!
Starting March 2, all
@AmericanAir
Gold and Platinum elite customers are eligible for complimentary upgrades on all eligible routes — 500-mile upgrades will now just be used when upgrading a companion.
Holy sh*t! A week ago, I was saying how much I liked the kale and sausage soup in the Admiral’s Club. Fast forward a week,
@AmericanAir
sends me a surprise HUGE BOX of frozen soup in it, so I can make at home. YOU GUYS ARE THE BEST! I now have enough soup to last me all year!
Just spoke to the most wonderful
@AmericanAir
Executive Platinum desk agent ever, Carol Bayles. Had a delayed flight and she promptly rebooked me, no questions asked, on an itinerary where I thought there’d be limited options. She’s an absolute rockstar — please let her know!
Your credit card trip insurance may cover you depending on how you booked, so check that for possible reimbursable expenses. The long story short is to not be wait at the airport to be helped… book a new ticket on a new airline and start fresh. That’s the reality of it.
New from
@AmericanAir
starting November 10: Glassware returns to all premium cabins. Pre-departure beverage service returns on international premium destinations and select flagship flights (including to Hawaii). Hot towels, warmed bread, choice of dessert and mints return.
I’m not going to convince you
@Amtrak
catering is the next best thing to sliced bread, but the new Acela First Class meals are a huge improvement I’ve the previous iteration! The black pepper beef was great, and they finally got a new dessert!
You can change the life of someone else at a time when you least expect it. A very heartwarming story about
@AmericanAir
CEO Doug Parker when he was flying on
@SouthwestAir
. The feel good story we all need today.
I’m might impressed by the new
@ZoesKitchen
charcuterie plate onboard
@AmericanAir
! This is one hell of meal option — really filling, and really tasty. This isn’t the only time I’m going to be ordering this! Can’t wait till my next meal flight!
One thing I really love about
@united
— they’re recognizing passengers with various milestones onboard my flight. One woman is crossing over 4 million miles. The crew genuinely seems to care about pax milestones and is rewarding those with bottles of wine, etc.
New meal service enhancements coming to
@AmericanAir
on April 13: Printed menus on flights 2,200+ miles and warmed onboard dessert. April 18 — FA’s remove plastic wrap on meal trays. April 13 — pre-ordering returns to premium cabins, second beverage service on 1,500+ mi flights.
Southwest doesn’t have interline agreements like the legacy carriers do, so when WN cancels, you’re forced to get them to rebook you on one of their flights. If you need to be somewhere and don’t have the time to spare to wait for the next available flight, book another airline.
After years and years chasing American Airlines status and being extremely loyal, today marks the beginning of a new airline relationship with my first Delta flight. Thanks for the status match
@Delta
- and to AA “it’s not me, it’s you.”
#Delta
#DeltaAirlines
Included in the resort fee here at the
@SheratonPK
is a “Keiki” (children’s) gift. They sent up the gift upon request, and, no joke, this is what arrived: “Dinosaurs Divorce, a Guide for Changing Families.” I think I’ve been
#bonvoyed
. Right,
@bonvoyed
? Lordy,
@MBonvoyAssist
...
Credit where credit is due. Fabulous food on
@AmericanAir
2110 to Boston in Flagship First. Really great dinner, and the purser was phenomenal. The food seemed fresh and the service was top-notch!
Had a chance to briefly visit a
@Delta
SkyClub today. Infinitely — and I mean infinitely — better food selection than the nearby
@AmericanAir
Admirals Club.
I’m utterly confused by this announcement from
@AmericanAir
offering free TikTok onboard for a limited time. AA is trying to offer a premium experience and this is what they came up with? No built-in IFE? No competitive premium cabin seat? Instead, TikTok?
First day of the new
@AmericanAir
new food options at the Admirals Club at DCA. Overall, no major improvements. It’s mostly the same stuff. The eggs and sausage come from frozen and are disgusting — something you’d see in a summer camp, not in a lounge trying to improve food.
Love the new boarding push notifications on
@AmericanAir
! They’ll notify you when your flight begins to board and when the doors will closed. Hopefully this results in more on time flights and less customer mistakes in missing flights.
United is eliminating delay codes on United flights — eliminating the blame on other teams. They’ll be an increase in doing the right thing vs worrying about a delay.
Hey, good news! The new
@AmericanAir
charcuterie plate is now available for pre order on E-190s! One of the best meal options I’ve had onboard, I highly recommend ordering this — and I’m really glad it’s now coming to the E190, which usually has catering limitations.
@Fly_Nashville
But this statement is total PR BS? It doesn’t address the fact that your police department shouldn’t have told people to go pre security and that their tickets were canceled.
Time to check-in for today’s
@AmericanAir
737 MAX flight to
@LGAairport
! This will be the first revenue MAX flight in the US since it was grounded in 2019.
The new
@united
CRJ-550 is a game changer, especially for premium traffic. 10 First Class, 20 Economy Plus and 20 Economy seats. 1 flight attendant, as well as a walk up self-service bar for when the FA is serving economy. Great legroom, good storage for bags.
One of the better breakfasts I’ve had on
@AmericanAir
, this time from DCA to LAX. Nice charcuterie plate with fruit, yogurt and a cinnamon roll (not pictured). Please keep this in the rotation, AA!