TSN Help Profile
TSN Help

@TSNHelp

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We're here to help with streaming & technical questions for TSN & #TSNDirect | Info & updates from Canada's Sports Leader: @TSN_Sports |

Joined May 2018
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@TSNHelp
TSN Help
7 months
@RaceCanada_ca @frozenmustache @TSN_Sports Hi there! We apologize for the delay, but the IndyCar race is now available on TSN+. Please visit to start streaming. ^MD
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@TSNHelp
TSN Help
1 year
@RudiSchuller Under the link we've provided, you may select the option "Chat With Us" on upper left corner. Thanks! ^MM
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@TSNHelp
TSN Help
5 years
@LegionOfBrazil @SukhBrar4 Sorry for the inconvenience,Kindly use different browser or " in cognito mode". Send us a DM if issue persists.^ DC
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@TSNHelp
TSN Help
4 months
@AustinKhan4 Hello Austin! Thanks for getting in touch. We're sorry for the confusion. We are always open to receiving feedback and suggestions from you. Nevertheless, we will ensure that your concern is directed to the appropriate team at Bell Media. ^BM
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@TSNHelp
TSN Help
6 months
@likethemouse Hello there! We always welcome feedback and love to hear suggestions from our customer. We will be sure to pass this along to the appropriate team at Bell Media. ^JT
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@TSNHelp
TSN Help
2 years
@joaquin_win Hi there Joaquin! We appreciate you bringing this to our attention. We will take this as a feedback and rest assured that this will be forwarded to the appropriate team on TSN. ^JT
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@TSNHelp
TSN Help
2 years
@MissNikkiDotCom Hello there! Currently, we have no updates yet regarding this. No worries, we will pass this along to our Programming Team. ^CC
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@TSNHelp
TSN Help
2 years
@Chanel_x_o_x Hello there! Sorry to hear this. Please send us a DM so we can further assist you. Thanks! ^MG
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@TSNHelp
TSN Help
5 months
@EmilieTemmerma1 @vpumbs We understand your point Emilie. Given that Philippe Chatrier is also experiencing the same issue, we'll investigate this further. Can you send us a DM so we can offer some troubleshooting? ^BM
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@TSNHelp
TSN Help
3 years
@ChrisKFilms @AEW @ChrisKFilms Hi Chris. Apologies for the confusion. AEW Dynamite should be available from 11 PM EST until 1 AM EST meaning that the whole game will be covered. ^AB
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@TSNHelp
TSN Help
10 months
@GregSRobert Hello there! Sorry to hear you are having issues streaming TSN+. We'd like to help! May we know the device you are using? Please send us a message and some more details about the issue you are experiencing and we can look into this further! ^BM
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@TSNHelp
TSN Help
8 months
@KaydonsThoughts Hello there! We sincerely apologize for the delayed. Kindly try again, it's streaming now on TSN+. ^BM
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@TSNHelp
TSN Help
2 years
@ZackBelhat Hello Zack! We would like to help you. Can you send us a DM and tell us more about your concern so we can assist you further. Thank you. ^ED
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@TSNHelp
TSN Help
5 months
@karenm_to Hello Karen! Thanks for getting in touch. We apologize for any trouble you're experiencing. May we know which device you're using to stream TSN? Are you accessing it through the app or the website? Please send us a direct message so we can provide further assistance. ^BM.
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@TSNHelp
TSN Help
4 years
@TorontoPuja @TorontoPuja Hello, can you send us a DM with some more info and we will look into this for you? Thanks! ^ML
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@TSNHelp
TSN Help
5 years
@jeffers86873850 Hi! Yes, we will be broadcasting COPA AMERICA 2019. You can check the schedule on our website . ^ER
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@TSNHelp
TSN Help
4 months
@RaceCanada_ca Hello there! It's great to hear from you again. We really appreciate your feedback and love getting suggestions from our customers. We've been getting similar requests from other customers too. Rest assured, we'll make sure to pass this on to the right team at Bell Media. ^BM
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@TSNHelp
TSN Help
7 months
@accessd We always welcome feedback and love to hear suggestions from you. We really appreciate you bringing this to our attention. We will be sure to pass your concern along to the appropriate team at Bell Media. ^MD
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@TSNHelp
TSN Help
2 months
@EricHartman Hello Ricky! We appreciate you reaching out. Upon verification, AEW Dynamite is confirmed to be airing tonight on TSN2 at 8pm ET. For additional information, please visit . ^JT
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@TSNHelp
TSN Help
1 year
@remedyrem Hello there! As of the moment, the said feature is still not available when streaming live broadcast. We will take this as a feedback and rest assured that this will be forwarded to the appropriate team on TSN. ^JT
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@TSNHelp
TSN Help
4 months
@Lambeauleap1919 Hello there! Thank you for reaching out to us. We're sory for the inconvenience. However, the only available language is English. But, no worries we will pass this along to our programming team. ^BM
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@TSNHelp
TSN Help
3 months
@JoshCanuckIV It's all good! We appreciate you understanding the situation. Please know that we're all working together to get things running smoothly. Thanks for your support! Is there anything else we can help you with? ^MD
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@TSNHelp
TSN Help
5 years
@WolfmanAustin13 Hi there! As of the moment, we do not have any information yet on AEW Dynamite. Please check our website for updates. ^CC
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@TSNHelp
TSN Help
4 months
@RJCSurtees Hello Robert! Thanks for bringing this up to us! We will pass this along to our programming team. ^MM
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@TSNHelp
TSN Help
3 years
@jamesbond76 @LeafsMaz20 @jamesbond76 Great! Reach us back if you need further assistance. Stay Safe! ^MG
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@TSNHelp
TSN Help
5 years
@GrahamMosimann Hi There! Yes we accept CC card for payment. Are you getting error message? Please send us a DM to assist you further. ^MC
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@TSNHelp
TSN Help
3 years
@CassilsGrant @CassilsGrant Hi there! We sincerely apologize for this inconvenience. We really appreciate you bringing this to our attention. We will be sure to pass your feedback along to our Development Team so we can work on those suggestions for the advantage of you, our viewers. ^ED
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@TSNHelp
TSN Help
10 months
@MiJaJaMe Hello Miguel! We apologize for the inconvenience this may have caused you. Unfortunately, since we only have broadcast rights in Canada, content on TSN will not play outside of the country for technical and legal reasons and there is nothing we can do to bypass this. ^BM
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@TSNHelp
TSN Help
11 months
@HerridgeMuir Hello there Kristi! Sorry to hear you are still having issues streaming TSN. We'd like to help! Do you have an existing ticket number? Please send us a DM and some more detail about the issue so we can check the updates. ^BM
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@TSNHelp
TSN Help
3 years
@scottmcewen4 @scottmcewen4 Sorry for the inconveniences. Please follow up on this by sending us a DM. ^AB
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@TSNHelp
TSN Help
1 year
@Heffster123 Hello Heff! Yes, it will air on TSN+ at 6PM EST. ^BM
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@TSNHelp
TSN Help
5 months
@archi_10k Hello there! Thanks for getting in touch with us. Upon checking, today's NBA playoff matches are unavailable on TSN due to licensing agreements. For further details, please visit . ^JT
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@TSNHelp
TSN Help
11 months
@HerridgeMuir Hello Kristi! We apologize for the inconvenience. Please provide the ticket number thru DM again, so we can look into this. ^BM
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@TSNHelp
TSN Help
4 years
@dboissoneau @Sportsnet @dboissoneau We'd like to help! Please send us a DM so we can assist you accordingly. Thanks ^ED
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@TSNHelp
TSN Help
4 years
@Tanya4Martins @MapleLeafs @Tanya4Martins Hello Tanya! We'd like to help you. May you please send us a DM so we can assist you accordingly? ^ED
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@TSNHelp
TSN Help
5 months
@Krapperman Hi there! We have not received your direct message yet. Are you experiencing any difficulty sending it? Please let us know so we can assist you further. Thank you! ^MD
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@TSNHelp
TSN Help
9 months
@superbestgreg Sorry for the confusion. As per checking, AEW Collision is now available on TSN+. To begin streaming, please visit . If it's not available on the app, please provide us the device you are experiencing the issue on so we can offer some troubleshooting. ^MD
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@TSNHelp
TSN Help
3 years
@hafez_8 @JohnHand13 @hafez_8 Hi Hafez! Sorry to hear this. Please send us a DM so we can escalate this. Thanks! ^MG
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@TSNHelp
TSN Help
5 months
@rach_8818 Hello Andrea! We want to follow-up in regards to the issue you are experiencing? Please let us know if you still need assistance. ^BM
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@TSNHelp
TSN Help
10 months
@egrusze Hello there! We're sorry for the inconvenience. You can try to check it again , ready to stream on TSN+ now. ^BM
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@TSNHelp
TSN Help
5 months
@KyleStremi34407 Hello Kyle! Thanks for reaching out. We appreciate you bringing this to our attention. We'd love to help! We will check on this further and we'll get back to you once we have any information. ^CC
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@TSNHelp
TSN Help
4 months
@RaceCanada_ca We're glad to hear that. Is there anything else we can assist you with? ^MD
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@TSNHelp
TSN Help
5 years
@netscr1be Hi Patrick! We do not have the information yet if it will be added to Games On Demand, please check our website for updates, thanks! ^CC
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@TSNHelp
TSN Help
3 months
@Chemainiac Hello Scott! We always welcome feedback and love to hear suggestions from our customers. We're sorry for the trouble and want to let you know that we're taking action to make sure this doesn't happen again. Please let us know, if you have any other concern. ^BM
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@TSNHelp
TSN Help
4 years
@DaveTong78 @DaveTong78 Hi There! The 2020 Bledisloe Cup: New Zealand vs. Australia will be available tonight at 11PM ET at TSN2. ^MC
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@TSNHelp
TSN Help
6 days
@ruthfrid Hi Ruth! The issue you reported has been resoled. If you require further assistance, please feel free to send us a direct message.
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@TSNHelp
TSN Help
5 months
@KyleStremi34407 Hello Kyle! May you please send us a DM with the some information so we can investigate this better? Thank you! ^CC
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@TSNHelp
TSN Help
8 months
@andrew5087 Hello Andrew! Sorry to hear you ran into that issue. We have raised this with our L2 team and we are hoping that this will not happen again. Is there anything else that I may assist you with? ^BM
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@TSNHelp
TSN Help
1 year
@andpru Hello Andrew! Kindly send us a DM and include the device you are using and some more detail about the issue you are experiencing and we can look into this right away! ^MD
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@TSNHelp
TSN Help
2 years
@TheWalruswasWJ Hi William! This has been forwarded to our Team. We will keep you posted as soon as we receive an update. ^MG
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@TSNHelp
TSN Help
5 years
@CAIWR2014 Hi Pat! At this time, we haven't receive any updates yet for "AEW". Please refer to for updates. ^MG
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@TSNHelp
TSN Help
3 years
@originaljcl @Sinthujaa @bobojaws @freemangrist @modowntown @TSN_Sports @originaljcl Hi Dutty! We'd like to help. Please send us a DM so we can assist you further. Thanks! ^MG
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@TSNHelp
TSN Help
4 months
@HarkesKevin Hi Nicole! Sorry to hear you are having issues streaming TSN. We'd like to help! Could you please confirm whether you're currently connected to VPN? Additionally, how is your internet connection established? Is it via WiFi, Wired (Ethernet), or LTE? ^MD
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@TSNHelp
TSN Help
1 year
@bunmzi We really appreciate you bringing this to our attention. We will be sure to pass your concern along to the appropriate team at Bell Media. ^MD
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@TSNHelp
TSN Help
4 years
@kyle_sluchinski @TSN @kyle_sluchinski Hi Kyle! Thanks for bringing this up to us! We always welcome feedback and love to hear suggestions from our customers. We will be sure to pass this along to the appropriate team accordingly. ^ED
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@TSNHelp
TSN Help
3 years
@SectionGP @SectionGP Hi Rory. Upon checking, that is on TSN on Sunday, 23rd of October. For more information and updates, be sure to visit our website ! Please note that all schedules are subject to change. ^AB
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@TSNHelp
TSN Help
7 months
@hornsby111 Hello Rick! Have you checked if there are any updates? Is this happening at other live events? Please send us a direct message to investigate this further. ^BM
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@TSNHelp
TSN Help
5 years
@SteveTONJohns3 Hi! As of the moment, we still don't have update for "Notre Dame & Louisville" game. We will send your request to our Programming Team. We will keep you posted once we receive an update. Thanks! ^MG
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@TSNHelp
TSN Help
1 year
@originaljcl Can you send us a DM so we can look into this? ^MD
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@TSNHelp
TSN Help
1 year
@Heffster123 Hello there! Yes, that is correct. Men's Curling is live today at 6PM EST. If you require any further assistance, we'd love to chat with you and immediately resolve your concern. Click here ( ) to chat with us. ^BM
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@TSNHelp
TSN Help
8 months
@RaceCanada_ca Hi there! We sincerely apologize for any inconvenience caused by the issue. We want to assist you! Could you please let us know which device you are using when experiencing this issue? ^MD
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@TSNHelp
TSN Help
5 years
@NL66_ @horspower27 Hi there! The schedule for F1 will be aired on TSN4 at 2 AM ET. You may check our website from time to time if the game is rescheduled as our schedule will have the most updated information.^MC
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@TSNHelp
TSN Help
5 years
@cskuse7 Hi there! As of the moment we don't have updates yet, but no worries we will keep you posted or you can visit our website . ^ER
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@TSNHelp
TSN Help
3 years
@sens_racefan We do apologize for the inconvenience. We'll surely pass this along to our Programming Team we'll keep you posted. ^ER
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@TSNHelp
TSN Help
5 years
@Jonswarbrick Hi Jonathan! Yes, you can access any TSN channels on TSN Direct. ^MG
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@TSNHelp
TSN Help
7 months
@RaceCanada_ca We hope we were able to assist you with the scheduling issue. If you require any further assistance, we'd love to chat with you and immediately resolve your concern. Click here () to chat with us. ^MD
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@TSNHelp
TSN Help
4 years
@posportauto @SkySportsF1 @TSN_Sports @posportauto Hello there! Currently, we have not received any updates regarding this. Please visit for more info and future updates. ^ED
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@TSNHelp
TSN Help
4 months
@therealoaks_316 Could you please delete the TSN App, install it again then check if issue persist? Also, please check for any software update. ^CC
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@TSNHelp
TSN Help
5 years
@nicocanavo Hi Nico, our teams are working hard to bring TSN to more devices, but at this time we do not have any updates about Amazon Fire TV. ^ED
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@TSNHelp
TSN Help
5 months
@mvannie Hello Mark! We apologize for the inconvenience. We'd like to help! What device are you using to stream on TSN? Is this happening on the other Live events? Kindly send us a DM for further assistance. ^BM
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@TSNHelp
TSN Help
3 years
@originaljcl @originaljcl Hello there! As of the moment, TSN app is not yet available on Firestick. No worries, our team is working hard to put TSN across many devices. We'll keep you posted. ^ER
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@TSNHelp
TSN Help
1 year
@gabledumpin HI! Unfortunately, OverDrive is not available today, but it will be back on Monday July 24, 2023 under TSN2 and TSN4. Kindly visit for updated programming on TSN. ^CC
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@TSNHelp
TSN Help
5 years
@Cyaski Good to hear that! Feel free to reach us back if you need further assistance. ^ED
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@TSNHelp
TSN Help
1 year
@TimStanley16 Hi there Tim! Upon checking, the game between South Africa and Ireland will be broadcasted on September 23 on TSN+ at 3pm ET. Rugby World Cup broadcast schedule on TSN can be checked on our website at . ^JT
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@TSNHelp
TSN Help
3 years
@khe137 @khe137 Hello there! We'd like to help, can you send us a DM and include the email address associated with your account so we can check further? Thanks! ^CC
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@TSNHelp
TSN Help
1 year
@HeyIanEvans You're welcome! Feel free to reach us back if you need assistance in the future, have a great day! ^CC
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@TSNHelp
TSN Help
2 years
@MissNikkiDotCom Hi there! We apologize for the inconvenience. We haven't received any updates yet if when or if the recent episode of AEW Rampage will be uploaded. We will take this as a feedback and rest assured that this will be forwarded to our programming team. ^JT
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@TSNHelp
TSN Help
8 months
@auntysees We sincerely apologize for the issue. Please send us a DM to further assist and let us know if this is happening on the other apps on your device? ^BM
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@TSNHelp
TSN Help
7 months
@Qtktkat @DeVriesK @RaceCanada_ca We understand where you're coming from. We have received an update that it is now on TSN+. Kindly refresh the page to start streaming. ^MD
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@TSNHelp
TSN Help
7 months
@cburchat We're glad to hear that it is now working well for you! Our team is committed to delivering the best experience possible, and we're always here to address any issues promptly. Is there anything else we can help you with? ^MD
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@TSNHelp
TSN Help
5 years
@Joe33932 Hey there! Thanks for bringing this up, we will pass it along to our programming team. Sorry for the inconvenience. ^MC
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@TSNHelp
TSN Help
6 days
@trippinwthjesse Hi Jesse! We'd like to inform you that the issue is now resolved. Please try again and DM us for any help needed.
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@TSNHelp
TSN Help
2 months
@JasonLMichael Hello Jason! Upon verification, the Monday Night Football with Peyton & Eli is set to be broadcast tomorrow evening at 8:15 p.m. ET / 5:15 p.m. PT on TSN+. For further details, please visit .
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@TSNHelp
TSN Help
4 months
@simmonli Hello Simmon! We appreciate you reaching out to us. Currently, we do not have any information about updates for the Android app. Rest assured, we will promptly relay this matter to the relevant team at Bell Media. ^JT
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@TSNHelp
TSN Help
1 year
@GspotGsThoughts Hello there! We currently do not have any updates yet regarding this. But, we will pass this along to our programming team. Please visit for future programming updates on TSN. ^CC
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@TSNHelp
TSN Help
8 months
@Edgeisthin Hello there! We sincerely apologize for the late response and if you have been affected by the issue. Please try again to see if it's working now. ^BM
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@TSNHelp
TSN Help
2 years
@CFCOCheryl Hi Cheryl! Digital Bonus Streaming is available through the TSN App or website on supported devices, you will need to sign in using your TV Provider's log in information. ^CC
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@TSNHelp
TSN Help
3 years
@steveklaus7 @steveklaus7 Hi Steve! Sorry to hear this. May you please send us a DM with your device information and we will look into this. Thanks! ^MG
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@TSNHelp
TSN Help
4 years
@ashsperls @ashsperls Hi Ashley! Sorry to hear this. Are you still having issues accessing the game? May you please try it again? If the issue persist, please us a DM so we can escalate this. Thanks! ^MG
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@TSNHelp
TSN Help
3 years
@im_adam_barrett @AEW @im_adam_barrett Hi there! Yes, AEW Rampage: Holiday Bash will be available on TSN app tonight on bonus streaming channel. ^ER
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@TSNHelp
TSN Help
5 months
@Krapperman We understand where you're coming from. We value your input and will take it into consideration to improve our services. Don't worry though, we'll make sure your concern reaches the right department at Bell Media. Nevertheless, are you still experiencing thesame issue? ^MD
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@TSNHelp
TSN Help
2 years
@Hellbent4Heaven Hi there! We're sorry for the inconvenience. We'll take this as feedback and we'll surely pass this along to appropriate department here on TSN. ^ER
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@TSNHelp
TSN Help
8 months
@ryanbooth23 Hello there! We're sorry for the late start. Please try to refresh it again. It's now available to stream on TSN+. ^BM
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@TSNHelp
TSN Help
3 years
@R_Longshaft Hi there! Yes, both AEWRampage and AEWBOTB2 will be available on TSN app on digital bonus streaming. ^ER
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@TSNHelp
TSN Help
8 months
@tamkatcha Hello there! We sincerely apologize for the late response and if you have been affected by the issue. Please try again to see if it's working now. ^BM
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@TSNHelp
TSN Help
2 years
@KarlaAdolphe Hello Karla! We would like to help you. Can you please send us a DM so we can check this right away? ^ED
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@TSNHelp
TSN Help
1 year
@Iejends We apologize for the inconvenience. We have followed you back. Please try to send us a DM again.
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@TSNHelp
TSN Help
1 year
@R_Longshaft Hello there! Please send us a DM or we'd love to chat with you now and immediately resolve your concern. Click here ( ) to chat with us. ^ BM
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@TSNHelp
TSN Help
1 year
@robknt Hello Rob! It will be added on Games On Demand within 24 hours. Thanks! ^MM
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@TSNHelp
TSN Help
6 days
@DoyleHockeyDev @TSN_Sports @NFL Hi! Sorry to hear this, please try to log out, log back in and play the 2nd stream of NFL International Series: Patriots vs. Jaguars (London) under TSN+.
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