Spark NZ
@SparkNZ
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We are waiving all charges for calls to Tonga from Spark landlines or mobiles until next Sunday. We know immediate contact may not be possible, due to infrastructure damage in Tonga but want to make it as easy as possible for our customers to connect with kâinga when they can.
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@marydsoco @KAG_NightShift @vodafoneNZ @DannyBlack44 Te Reo is a normal part of our country and we will continue to encourage and give tools to those who wish to expand their knowledge and cultural understanding.
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@KAG_NightShift @vodafoneNZ @DannyBlack44 1/2 Hey there, I understand you're frustrated due to a bad experience with Vodafone but as we've been tagged and as it's been raised in this thread. We here at Spark also celebrate Māori Language Week and have a dedicated app Kupu to help people learn Te Reo.
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We know there has been a lot of debate over the weekend, and we would like to provide more clarity on where we stand.
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@bobmccoskrienz Mōrena koutou katoa! We stand by our response to @shaneellal on Threads. We will continue to support the rights of trans and non-binary people and we’re not interested in discussing this further. Thanks ^PM.
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We’ve opened up our WiFi network across the South Island to anyone who needs it - you don't have to be a Spark customer. If you're near a pink phone box, search for "Spark wi-fi zone" - it's free and no password required. Stay safe out there.
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Our hearts go out to Christchurch during this tragic time. To help our Spark customers stay in touch over the next 24 hours we are providing free mobile calls in and out of Christchurch. We have also opened our WiFi hotspots in Christchurch to customers of all mobile providers.
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@dog_rates @tommy_ill We're sorry, we got a bit carried away with doggo love, didn't mean to step on anyone's paws. We've taken it down, 0/10 would not repeat ☹️.
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Anyone within range can simply search for the Spark network (named "Spark wifi zone”) and click to join, with no authentication required. This will be available to everyone – not just Spark customers. Stay safe out there! 💜 3/3.
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Beyond Binary Code is a piece of code that can be added to any website. Co-created with non-binary communities, it helps organisations understand when & how to ask for gender data. Help rewrite the internet to be gender inclusive:
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@redjimmie1981 Thanks for bringing this to our attention. These comments are inconsistent with our values & culture at Spark. We have removed advertising from Magic Talk across all channels and will be reviewing our approach with them going forward. ^MM.
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@KAG_NightShift @vodafoneNZ @DannyBlack44 2/2 we see this as a celebration of culture, a chance for education and acceptance of both those in our community and inside our workplace. This is on top of our 24/7 support teams if you ever run into any trouble :).
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With a states of emergency declared in Christchurch and the Buller District we've opened up our nationwide WiFi network. Anyone who needs to (whether you're a customer or not) is welcome to use free Spark WiFi to stay in touch with friends and family. Stay safe out there.
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Yep, we’re giving our customers 1GB FREE Twitter. Click http://t.co/z8pT8m1CGo to switch on. #SparkSocialiser
http://t.co/D2bCZhjTNF.
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With scamming on the rise right around the world, it’s important to stay vigilant. Today we’ve launched a website to keep you informed about how to identify a scam, and report them to us. Check out
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Who’s the black sheep in your family? Show them a little love this International Families Day. P.S. If you don’t know who yours is, it’s probably you…
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Thanks to the efforts of the LGBTQI+ community, New Zealand has come a long way. Find out more about Marc, Christopher and Lucas’ story below 👨👨👦
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To help all NZers stay in touch with friends and family today, we’re letting anyone use our nationwide Wi-Fi network without restrictions1/2.
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To be clear, Spark’s views do not align with those of Jordan B Peterson and this is not an event that is being promoted by Spark. 2/3.
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We understand that with the extended lockdown, our customers will need more data to adapt to our latest Covid-19 curveball. That’s why we will be removing data overage charges for customers on capped broadband plans, from Wednesday 25 August, until we move out of Alert Level 4.
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If you've had to evacuate due to the scrub fire in Chch, plz DM us your details & we'll set up a call diversion from landline to mobile.
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When we talk, love wins. We’re proud to support those who support our rainbow community. #thankstoyou @OUTLineNZ 🌈
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Our thoughts are with the communities affected by Cyclone Gita. To help our customers stay close to family and friends, we're crediting all landline and mobile calls and texts to Samoa and Tonga from 9am Tues 13 Feb (NZT) until 9am Thurs 15 Feb (1/2).
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Too many kiwis are injuring themselves before they even get out of bed in the morning. Introducing Spark FaceSaver, making your morning timeline check safer since 2018 💁
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Huge news! Spark will be bringing the RWC2019, WRWC2021 and other rugby tournaments to NZ screens. We’ll be using tech to make it an awesome experience, and there’ll be a bunch of pricing options for different budgets. More details to come.
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To help people stay in touch during the wild weather down south we’ve opened our Free WiFi network for all in the South Island. (1/3).
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This Matariki, one call can connect you with 9 enchanting stories of the stars of the Māori New Year. Listen to these immersive stories by dialling ‘0800 MATARIKI’ for free, or listen on Spotify here: ✨
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So, just quietly, we switched on the first 4.5G tower in NZ this morning and got 1.15Gbps on a speedtest 😎.
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We stand behind the work we have done in partnership with @OutLineAotearoa to create the Beyond Binary Code and hope this event does not distract from the important message of this campaign. 2/2.
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Our sponsorship agreement with Spark Arena is for naming rights only, which means that although the Arena is named after our brand, we have no approval or control over what events are hosted by the Arena. 1/3.
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We all bring something different to our jobs. And through life experience, the rainbow community develop stronger skills in the areas of resilience, intuition and empathy. In an inclusive workplace, being yourself can be your biggest asset.
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Our hearts go out to France. We're crediting calls/txt to France 10am Sat 14 Nov—midnight 19 Nov #PeaceForParis
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We are opening up our wifi hotspots to everyone in the South Island in response to the weather emergency in Canterbury. The hotspots are on specially-marked Spark phone boxes - just look for the "Spark Wifi Zone" network. Stay safe out there!.
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Thank you so much to our secret Santa - this is exactly what we need to get through! Can't wait to take part in #nzsecretsanta again next year!
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1/2 Our free calls/texts to Tonga will be extended until further notice. We know it might take longer to reach kāinga and hope this offers some support to our Tongan community at this time.
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@MatthewHootonNZ Challenge met, Matthew - we’ll contribute $10k. Great to see some good coming out of this. ^TRF.
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Hey everyone. We now have a small cell installed at our exchange at 105 Queen St in Wairoa providing half a kilometre of coverage around it for our customers to get in touch with loved ones. 1/2.
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We’re chipping in $20k on the Abel Tasman beach @givealittle fund, love it when technology is used to benefit us all
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The Spark network is performing largely as normal across the country. We do have five cell sites down in the Auckland region due to loss of power. At the moment the majority of these sites have overlapping coverage from surrounding cell sites so the impact on customers is 1/3.
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On 11 - 13 May Spark and Spotify are supporting Bright Nights Festival, a waterfront lighting experience in our very own Viaduct Harbour! Text BRIGHT to 332 for your online festival guide, standard rates apply.
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On one hand, #YouHadONEJob, and on the other, it reads well when doing headstands. (I assume. I can't do them.) ^TRF http://t.co/MnsFvC4dpS.
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NZ’s $79.99 Unbeatable Unlimited Mobile Plan is here! Speeds reduce after 22GB, no tethering. NZ/AU std numbers.
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Selena Gomez is coming to NZ! Spark customers get your exclusive access code to our Friday 3pm pre-sale @
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We are excited to announce that we are the first NZ mobile provider to launch eSim compatibility today! Check out to learn what this could mean for you.
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Mōrena everyone. Our teams have been working through the night to keep restoring connectivity and we have a further update for you now. Since our last update we have restored an additional 18 sites – including another 4 in Northland, 4 in Hawke’s Bay, and 2 in Gisborne. (1/4)
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We're aware of issues affecting mobile and broadband customers right now, we're looking into it urgently and will update when we know more.
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Two Samsung S5s up for grabs! Tell us your fave @guywilliamsguy #ExtremeUnboxing scene by 5pm Monday. http://t.co/02k2bJ8fOV
#Tweets4Treats.
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We’ve got 17 inspiring leaders waiting to talk to you this International Women’s Day. Pop over to our FB page and share your question for your chance to get connected. 🙌 Hard to reach? Not today. #makeacall
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12mths @LightboxNZ on all home BB plans, on us! See http://t.co/wEl7X5yiet for more info. Happy #bingewatching! 💚📺 http://t.co/xqhpdwarpV.
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We’re excited to announce that Spark is the official telecommunications and connectivity partner for Emirates Team NZ for the 36th America’s Cup in 2021. We’re proud to support the team in their journey to retain the Auld Mug.
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#thankstoyou Simon for backing diversity & inclusion at Spark 100% 🌈
Extremely proud of my staff acting in accordance with our company values and making a stand on behalf of gay NZers.
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We’re now proud partners of @OUTLineNZ. #ThanksToYou thousands of Kiwi families have the support they need to move forward. Watch Adam from OUTLine share his experience.
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We currently have satellite units enroute to Napier via helicopter and we are dispatching an additional 10 generators. Communication will be limited to voice and text and congestion will occur – however the priority is to reconnect the region as quickly as possible. (2/5).
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@andrewmacfnz To be absolutely clear, Spark neither approves nor controls what events are hosted by the Arena, we are not promoting this event and our views couldn't be further from this person's. ^FWH.
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We’re #proud – Spark is now @RainbowTick1 certified! 🏳️🌈✔️.Read more about what that means for our community here:
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Around half your broadband costs are wholesale charges. Tell @NZComCom not to increase them — http://t.co/Rfm8iWK2Zu
http://t.co/oxaVUcrErk.
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[1/3] Following the Civil Defence evacuation requirements in certain coastal areas in the North Island, we have opened up Spark WIFI for free to everyone in the affected areas. Please also note while we ensure the health and safety of our people, we have temporarily closed our.
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To keep our customers & NZ connected during COVID-19, from 23/02 for an initial 60-day period we'll be removing overage charges for those on data-capped broadband plans & introducing more options for those experiencing hardship such as waiving late fees. 1/3.
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If you’re still using your first password, it might be time to update it. Creating a new and secure one is child’s play: #WorldPasswordDay
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Hey, @NokiaNZ. We know you’re great buggers, and accidents happen. (Tip: Keep a swear jar nearby. We do!) ^TRF http://t.co/yGWFkAbQJc.
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If you’re forced to evacuate as a result of #CycloneCook DM us with #cook & we’ll set up a free call diversion from your landline to mobile.
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This tweet (and a huge amount of what we do at Spark) is brought to you by a woman! Happy #InternationalWomensDay.
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If you need to get in touch with friends & family in Belgium, we're crediting landline/mobile calls/txt from 8pm Tue — midnight on Thurs.
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Psst! Hi. It's us. Spark. We're flicking off the lights at Telecom, and we'll see you in the AM. Huge day ahead! ^TRF http://t.co/Q5Le5HUJEp.
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If you're playing #nzsecretsanta, our gift is on the way to one of you! (Though ^TRF did the wrapping, and that isn't his strong suit.) 🎅❓🎄🎁.
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It's Random Acts of Kindness Day! If you hear a random Spark phone box ring, pick it up. You never know what might be on the other end.
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Spot, quit digging up the neighbour's garden and fax 'em an apology! Good boy. #TweetLikeIts1999
http://t.co/xpVp6qKzga.
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So that residents can stay in touch with loved ones during the wild fires in Christchurch, we’ve opened up 107 of our Free WiFi hotspots 1/2.
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Auckland: If you’re still without power due to this week’s wild weather, we have public mobile phone charging stations at the following stores:.Queen Street, St Lukes, Albany, North West, Botany, Manukau, Sylvia Park. Feel free to stop in & charge up ⚡️.
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7 days of prizes! It’s a big thank you to our customers for being so great in 2013. Get on the board here: http://t.co/JYaXm3WErn.
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Today Chorus has been able to restore a fibre link in Gisborne and our teams are working hard to get our services back online using it. As a result, we expect to see services return progressively over the rest of the day/night to the East Cape and Gisborne.
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We've decided to pull our ads from Radio LIVE after the Roast Busters comments made by the hosts of the Willie & JT show. Thanks everyone.
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Mobile issues including data all resolved now. Thanks for your patience today, we appreciate it 🙌.
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Huge news! @nokiamobile is re-launching all over the world - and we’re thrilled to be their exclusive carrier partner in New Zealand.
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@five15design That doesn't sound too good :( Can you please Dm us with the account details and we can take a look into this for you today? ^JB.
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As Auckland re-enters lockdown we will be waiving data overage charges on data-capped fixed and wireless broadband plans. This applies to consumer & small - medium business customers from Monday 17 August until Auckland moves down from Alert Level 3.
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minimal, however has live updates on impacted sites. We have also opened up our WiFi hotspots across NZ in response to the weather emergency - look for our specially marked Spark phone boxes to connect to the internet. 2/3.
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Say hi to the Samsung #GalaxyS6 and #GalaxyS6Edge. We'll have more info for you ASAP! http://t.co/q3WO5TL6qf.
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Our teams have worked really hard under some pretty difficult conditions & full service has now been restored to the Coromandel region.
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Claim your unique code for Auckland @johnlegend pre-sale tickets. http://t.co/LblPg7zefc
http://t.co/ItXvWrLLcU.
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Thanks to @samsungnz for allowing us to attend the S8 Auckland launch this evening. The S8's screen is even more beautiful in real life!
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4G is rolling out to more of your favourite summer spots! Check out our coverage map here: http://t.co/6Al2Aj6yyo.
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UPDATE: Technicians are on site at both locations of the fibre cuts in the South Island and are testing replacement fibre cables. We'll be updated as soon as anything changes and will let you know as soon as we are aware. Thanks for your patience!.
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