Shipt
@Shipt
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Joined October 2014
@MMEPhilly Hi Michelle! Thank you so much for bringing this to our attention! We will be sure to pass this along to our team, so we can get this resolved π
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@Meredejoie Hello, we are sorry to hear this. Please send us a DM with the picture of the item that you received with the expiration date and your email so we can assist you with this. π
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@lrishprincess We apologize for any confusion! So that we can look into this issue for you, please send us a DM with the email associated with your account and details regarding your inquiry. Thank you!
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@Miami_mike91 Hi Mase! When you have a moment, please send us a DM with the email associated with your account. This way we can take a further look into this for you. Thanks!
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@BrittanyF93085 Hi Brittany! Placing yourself on the schedule during busier times will give you the greatest chance of receiving order offers. Typically, the busiest hours are from 3 p.m. to 8 p.m. local time each day, and the busiest days are Saturdays, Sundays, and Mondays. π
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@AsToldByArin Hello Arin! Members have unlimited time window to leave a tip after their order has been delivered. π
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@Lovegoddessbabe Hello Patricia! We upload weekly BOGOβs, and we have our own Sale category in our app! Visit to get started. π
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@Jennife87853673 Weβre sorry to hear about these experiences, Jennifer! If you did not receive your order, give us a call at 205-502-2500 to speak with an agent. Also, please rate your shoppers accordingly. Ratings of 2 or less stars ensure that shopper will not shop for you in the future. π
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@Alexand30612456 Hello, thank you for the feedback. We will pass it along to the right team! π
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@shavaughn_B Hi there! We're so sorry to hear this. Can you send us a Dm with your email? We would love to take a look into this for you π
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@Deegabby19 Hello, we are sorry to hear this. Please send us a DM with your email address so we can take a look at your account and let you know who to contact to move forward. π
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@GMileyCollier78 We're so glad to hear that, Glen! Can you DM us your order number so that we can get Kindy recognized by our team, please?
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@sailorxmercury We apologize for this experience, Laura! Since you have given this shopper a 1 star rating, they will not be able to claim your orders in the future. Please DM us if you have any further concerns and we would be happy to help. π
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@BubbaGunther Hello, we are sorry to hear this. Please contact support at 2055022500 and they can assist you with reporting this issue. We apologize for the inconvenience. π
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