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Optimum Help Profile
Optimum Help

@OptimumHelp

Followers
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Following
409
Statuses
227K

We’re here 24/7 and happy to help with questions about your Optimum Internet, mobile, TV, phone, & billing. Additional support at link below.

Serving NY, NJ and CT
Joined July 2012
Don't wanna be here? Send us removal request.
@OptimumHelp
Optimum Help
1 month
Here at Optimum, we love the Knicks, Rangers, Islanders and Devils. We understand losing channels can be frustrating. We are frustrated too! We've worked tirelessly on your behalf to reach a fair agreement with MSG Networks. However, they've refused to offer a fair deal. As a result, we no longer carry their channels. Fortunately, there are various options available for you to continue watching the New York Knicks, New York Rangers, New York Islanders and New Jersey Devils. Please visit to learn more.
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@OptimumHelp
Optimum Help
16 minutes
@jacobpine Our team will be happy to assist and provide all available options to you. ^David
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@OptimumHelp
Optimum Help
32 minutes
@fien4yak Good Morning! If you need any assistance, we are more than happy to help! Please, reach out to us via a Direct Message and include your address. Thank you. ^Monica
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@OptimumHelp
Optimum Help
2 hours
@_KevKells Hi Kev. While we don’t carry MSG Networks anymore, we’ve still got ways for you to watch the Knicks, Rangers, Islanders and Devils. Call us at 866-347-4784, chat with us (via , or go to for details. ^Luthfi
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@OptimumHelp
Optimum Help
3 hours
@mike_sorbino Hi there. I understand the frustration with service issues. Please DM us here: and we can take a look for you. ^Ant
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@OptimumHelp
Optimum Help
4 hours
@_NothingToSay_ Good Morning! If you need any assistance, we are more than happy to help! Please, reach out to us via a Direct Message and include your address. Thank you. ^Monica
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@OptimumHelp
Optimum Help
6 hours
@stephpowerzzz Good morning, that is certainly not the experience we would like you to have. If there's anything we can assist you with, please let us know by sending us a DM. We'll be happy to help. ^Karl
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@OptimumHelp
Optimum Help
11 hours
@_JeffreyRoth MSG Networks took their channels off Optimum TV. Call our team who can help you watch your favorite NY teams. Visit call us at 866-347-4784, or chat with us to get a special offer. ^Mark
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@OptimumHelp
Optimum Help
14 hours
@corneliusrneal Hi, we can help with your wifi issues. Please send us a DM with your full address and phone number. ^Sony
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@OptimumHelp
Optimum Help
14 hours
@drew_bbking My apologies, Drew! If you are still in need of any assistance, we are always here to help. ^Whitney
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@OptimumHelp
Optimum Help
14 hours
@RyansYaasir Hello! We apologize for any inconvenience this has caused. MSG Networks took their channels off Optimum TV. Call our team who can help you watch your favorite NY teams. Visit call us at 866-347-4784, or chat with us to get a special offer. ^Whitney
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@OptimumHelp
Optimum Help
15 hours
@Nishant79308285 Hello. We are here to help and/or point you in the right direction. Please DM us your name, service address, account number and primary email address so we can best assist you. Thank you so much. ^Antonette
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@OptimumHelp
Optimum Help
15 hours
@JLA84Fight Hello, I'll be happy to help you troubleshoot your Optimum service issues. Feel free to send a DM and include your name, phone number and service address. ^Randy
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@OptimumHelp
Optimum Help
16 hours
@Marshal42872924 We understand your concerns and appreciate your feedback. Should you need any additional assistance, please feel free to send us a DM. ^Sony
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@OptimumHelp
Optimum Help
16 hours
Hello Adaid! Thank you for reaching out to us here. We apologize for any inconvenience this has cuased. MSG Networks took their channels off Optimum TV. Call our team who can help you watch your favorite NY teams. Visit call us at 866-347-4784, or chat with us to get a special offer. ^Whitney
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@OptimumHelp
Optimum Help
16 hours
@Yosaku81 We are here for you if you change your mind. We can also help you with other ways to watch the Knicks, Rangers, Islanders and Devils. Call us at 866-347-4784, chat with us or go to now. ^Sony
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@OptimumHelp
Optimum Help
16 hours
@Yosaku81 Hi, MSG channels are no longer on Optimum lineups. We are happy to check your account for a special discount for you keep watching the Knicks, Rangers, Islanders and Devils. Please send us a DM with your account information for assistance. ^Sony
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@OptimumHelp
Optimum Help
17 hours
@andrewdominick Andrew, if you have any other questions that we can assist you with your bill via DM, please don't hesitate to follow up with us there. We'll be happy to further assist. ^Juan
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@OptimumHelp
Optimum Help
17 hours
@Richard91957308 Hi Richard, MSG Networks removed their channels from Optimum TV. We can help you with other ways to watch the Knicks, Rangers, Islanders and Devils. Call us at 866-347-4784, chat with us or go to now. ^Sony
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