@gh230277
Hi Gareth, Thanks for bringing this to our attention. Please DM us your contact details including address and postcode so we can correct this oversight. thanks, Phil.
Our page is exceptionally busy. Sorry for the delay in replying. We're working through messages as quickly as we can, prioritising medically dependent customers and those highlighting damage to our network. Our teams are working incredibly hard. Thank you for your patience.
Visit our customer welfare page which sets out some of the discretionary services that we can provide if your power is ever affected for a long period of time and how we work with other partners to support local people.
Hi to all customers in
#DH7
. Good news,
#TeamPowergrid
are on Chalfont Way in our Customer Support Vehicle to offer help and advice to anyone affected by the power cut. We can also make you a warm drink and provide charging facilities for your phone.
We know that they have been reports in the media of
#powercuts
tonight.
Please be reassured that
@NationalGridESO
has confirmed that they have enough power to meet demand.
Good Evening, Andrew, Emma & Jo from
#TeamPowergrid
we are here with you until 23:00. If you have any
#power
related questions ask away we are happy to help.
We've restored power to 211,000 of the 240,000 customers who have been affected by
#StormArwen
. We continue to do all we can to get those customers still affected back on supply. We will not stop until all our customers are restored, and our network is returned to full strength.
We've restored power to a further 8,000 customers. Our teams continue to do all we can to safely restore power following significant damage to our network by
#StormArwen
Good Morning, Neil, Simon and Chris here from
#TeamPowergrid
. We are here with you until 15:00 this afternoon. If you have any
#powercut
related questions ask away. We are happy to help.
If you are still without power, it is very likely that you will be off through the night and into tomorrow.
If you can seek alternative accommodation with family and friends it is recommended to do so - or if you know someone without power, consider if you can offer support.
#StormArwen
has had a significant impact on our network.
Those without power now are likely to remain off through the night and well into Saturday. Weather conditions are currently making it impossible to safely carry out repair works at present.
#TeamPowergrid
is joining
@dccarers
at its Carers Rights Day events in the community. We'll be encouraging local people who may need extra support due to their medical or personal circumstances to join our free Priority Services Membership. Why not pop along and find out more?
Good Afternoon, Ciaron, Emma, James, Kirsty, and Michael here from
#TeamPowergrid
. We are here with you until 23:00 this evening. If you have any
#powercut
related questions ask away. We are happy to help.
Anyone driving or operating agricultural equipment needs to be extra vigilant of
#powerlines
which can carry voltages of up 132,000 volts.
Remember you don't need to make contact to receive a shock - electricity jumps gaps.
#lookupitslive
#farmsafety
We're here for you, whatever the weather. Our improved power cut map is the quickest way to get information if your supply is ever affected. Also, check out our
#BePrepared
page for advice about what to do before, during and after a power cut.
#StormArwen
is continuing to batter our region and causing ongoing damage to our network.
We have restored power to 88,000 homes and businesses. We currently have 112,000 customers without power and we have more than 550 instances of damage on our network.
Good Evening, Jo, Neil & Syed from
#TeamPowergrid
we are here with you until 23:00. If you have any
#power
related questions ask away we are happy to help.
Every year drivers of agricultural equipment are killed and many seriously injured when their vehicle comes into contact or too close to
#powerlines
.
Get your free
#farmsafety
pack, with our leaflet and air freshener. It could save a life.
#lookupitslive
#StormArwen
has caused power cuts for around 240,000 of our customers. The storm is still active and we're dealing with more than 700 instances of damage on our network. We've restored power to 153,000 customers. Our teams continue to work hard to support customers affected.
We have restored power to around 200,000 of 240,000 customers whose power supplies have been affected by
#StormArwen
.
From first light our teams have continued to work on the huge task of repairing the damage left in the wake of the storm.
We join the people of our country and those around the world in our sadness, and send condolences to the
@RoyalFamily
following the passing of Her Majesty, Queen Elizabeth II.
Good afternoon, Emma and Michael here from
#TeamPowergrid
We are here with you until 23:00. If you have any # power-related questions, ask away; we are happy to help.
Smart meters could make it easier to manage your household budgets by showing you how much energy you’re using.
Request your installation from your energy supplier, or click to find out more .
@SmartEnergyGB
#SmartMeter
Beware of bogus callers, don’t let anyone in unless you're certain they are genuine.
#TeamPowergrid
always carry ID and won’t mind waiting while you contact us to check.
•Don’t be pressurised into letting anyone in.
•Saying NO isn’t rude.
•If in doubt call the Police.
We've restored power to a further 15,000 customers. Our teams continue to do all we can to safely restore power following significant damage to our network by
#StormArwen
#StormArwen
has left a wake of destruction in it's path. Our teams continue to work safely to restore power to as many customers as possible.
#TeamPowergrid
Good Evening, Ciaron, Juana & Kyle here from
#TeamPowergrid
we are here with you until 07:00. If you have any
#power
related questions ask away we are happy to help.
#Slaley
Commemoration Hall has received £18,400 from The Northern Powergrid Foundation. Find out how we worked with local people and
@GuyOpperman
MP to deliver this funding which will support an important project to improve community energy resilience.
If you have children aged 5 or below and may need extra advice or support in a power cut join our Priority Services Membership - .
#powergridcare
#poweringourlives
Hi to all customers in NE33 3AA. Good news,
#TeamPowergrid
are on site on Hunters Terrace in our Customer Support Vehicle to offer help and advice to anyone affected by the power cut. We can also make you a warm drink and provide charging facilities for your phone.
Good afternoon, Janinne, Kimberley, Michael and Regan here from
#TeamPowergrid
We are here with you until 23:00. If you have any # power-related questions, ask away; we are happy to help.
Good afternoon, Andy, Chris, Dan, James & Jason here from
#TeamPowergrid
we are here with you until 15:00. If you have any
#power
related questions ask away, we are happy to help.
Read less
There is still a huge amount of work to be completed following
#StormArwen
.
Many of the faults on our network will require intensive work and are localised with smaller numbers of customers associated, which means some customers will remain off supply for long periods.
If you might need extra support or advice due to your medical or personal circumstances, make sure you join our Priority Services Membership - .
#powergridcare
#poweringourlives
We're seeing significant damage to our power network as
#StormArwen
batters the region. Severe gales which started around 6pm yesterday have caused power cuts for more than 55,000 customer, predominately in Northumberland, County Durham & Tyne & Wear area.
If you need help to communicate due to difficulties with your eyesight or hearing, or you need to talk to us in a language other than English, we’ll find the best way to stay in touch.
Join our
#PriorityServicesMembership
today - .
#psm
#powergridcare
Good morning, Simon and James here from
#TeamPowergrid
We are here with you until 15:00. If you have any # power-related questions, ask away; we are happy to help.
Our Customer Support Vehicle is on its way to
#Wooler
town centre to provide support to our customers without power. Northumbrian Water will also be in Wooler providing drinking water.
#StormArwen
#TeamPowergrid
Good Evening, Chris and Michael here from
#TeamPowergrid
with you here till 07:00 am. If you have any
#power
related questions ask away, we are happy to help.
Have you taken a few minutes to talk to the young people in your life about electricity safety and why it's important not to go near electricity network equipment. Our short animation can help you and visit our website to access more free resources
Good morning, Neil & Emma here from
#TeamPowergrid
. We are here with you until 15:00 this afternoon. If you have any
#powercut
related questions, ask away. We are happy to help.
4
We've restored power to 218,750 of the 240,000 customers who have been affected by
#StormArwen
. Our teams are working around the clock and we continue to do all we can to safely restore supplies as soon as possible for the remaining 21,250 customers still affected.
We've invested £1.85 million on improving the resilience of our website and installing a new telephony service to help us better support our customers now and in the future. Find out more about this and how we are
#winterready
We've restored power to 228,500 of the 240,000 customers who have been affected by
#StormArwen
. Our teams are working around the clock and we continue to do all we can to restore power to our 11,500 customers still affected.
Want to kickstart your career in engineering? Our graduate and technical trainee programmes are open for applications now.
Find out more and how to apply here
#TeamPowergrid
#PoweringYourCareer
Beware of bogus callers
#TeamPowergrid
will never ask for bank or personal details.
•Hang up. If you feel intimidated, don’t be worried about being rude.
•Ring the organisation if you're unsure.
•Don't be rushed. Scammers will rush you into providing personal details.
Hi, all customers in
#YO32
. Good news, your power should now be back on. Why not try a light switch to check? Thanks for your patience during the power cut.
They shall grow not old, as we that are left grow old. Age shall not weary them, nor the years condemn. At the going down of the sun and in the morning. We will remember them.
#remembranceday
#Lestweforget
Hi to all customers in Wooler. Good news,
#TeamPowergrid
are on site at The Black Bull in our Customer Support Vehicle to offer help and advice to anyone affected by the power cut. We can also make you a warm drink and provide bottled water and flasks with hot water.
Anyone driving or operating agricultural equipment needs to be extra vigilant of
#powerlines
which can carry voltages of up 132,000 volts.
Remember you don't need to make contact to receive a shock - electricity jumps gaps.
#lookupitslive
#farmsafety
Every day we track the weather through dedicated Met Office reports to inform our teams and help us power your life. Find out more on our Weather Aware page
#StormLilian
is now having a significant impact on our network. Our teams are responding and are on site supporting customers.
Power cut? Call 105, report online, or via WhatsApp 0191 687 22 54, available 9am-5pm, Monday-Friday.
Read more:
Every year drivers of agricultural equipment are killed and many seriously injured when their vehicle comes into contact or too close to
#powerlines
.
Get your free
#farmsafety
pack, with our leaflet and air freshener. It could save a life.
#lookupitslive
Good morning, Neil & Emma here from
#TeamPowergrid
. We are here with you until 15:00 this afternoon. If you have any
#powercut
related questions, ask away. We are happy to help.
Good morning, Simon, Lindsey & Kirsty here from
#TeamPowergrid
. We are here with you until 15:00 this afternoon. If you have any
#powercut
related questions, ask away. We are happy to help.
If you have a mental health condition and may need extra advice or support join our Priority Services Membership today - .
#powergridcare
#poweringourlives
Good Evening, Kelly, Neil and Syed here from
#TeamPowergrid
We are here with you until 07:00. If you have any # power-related questions, ask away; we are happy to help.
We've restored power to 225,000 of the 240,000 customers who have been affected by
#StormArwen
. Our teams are working to do all we can to safely restore supplies as soon as possible for the remaining 15,000 customers still affected.