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Northern Powergrid Profile
Northern Powergrid

@Northpowergrid

Followers
38,289
Following
1,544
Media
9,889
Statuses
83,065

Delivering electricity to 3.9 million properties in North East and Yorkshire. Power cut? Report it at or call 105.

North East & Yorkshire
Joined December 2011
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@Northpowergrid
Northern Powergrid
3 years
@gh230277 Hi Gareth, Thanks for bringing this to our attention. Please DM us your contact details including address and postcode so we can correct this oversight. thanks, Phil.
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@Northpowergrid
Northern Powergrid
3 years
Our page is exceptionally busy. Sorry for the delay in replying. We're working through messages as quickly as we can, prioritising medically dependent customers and those highlighting damage to our network. Our teams are working incredibly hard. Thank you for your patience.
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@Northpowergrid
Northern Powergrid
2 years
Visit our customer welfare page which sets out some of the discretionary services that we can provide if your power is ever affected for a long period of time and how we work with other partners to support local people.
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@Northpowergrid
Northern Powergrid
2 years
Hi to all customers in #DH7 . Good news, #TeamPowergrid are on Chalfont Way in our Customer Support Vehicle to offer help and advice to anyone affected by the power cut. We can also make you a warm drink and provide charging facilities for your phone.
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@Northpowergrid
Northern Powergrid
3 years
We are extremely grateful to the more than 100 engineers from @UKPowerNetworks @NIElectricity and @NationalGridESO who have been supporting our continuing work to get power back on for customers hit by #StormArwen .
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@Northpowergrid
Northern Powergrid
2 years
Find out how our helicopter inspections programme helps us #beprepared for winter. This year our helicopters have flown 14,500 kilometres and inspected more than 148,500 of our assets! #TeamPowergrid #ProtectingYourPowergrid #PoweringLives #Helicopter
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@Northpowergrid
Northern Powergrid
2 years
We know that they have been reports in the media of #powercuts tonight. Please be reassured that @NationalGridESO has confirmed that they have enough power to meet demand.
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@Northpowergrid
Northern Powergrid
2 years
Good Evening, Andrew, Emma & Jo from #TeamPowergrid we are here with you until 23:00. If you have any #power related questions ask away we are happy to help.
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@Northpowergrid
Northern Powergrid
5 years
#powercut #ne3 #ne5 #ne8 #ne9 #ne10 #ne13 #ne15 #ne20 #ne37 #ne38 #dh4 We are aware of an unexpected issue affecting the above postcodes and are working hard to restore power by 1830 We will post any further updates here #teampowergrid
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@Northpowergrid
Northern Powergrid
3 years
We've restored power to 211,000 of the 240,000 customers who have been affected by #StormArwen . We continue to do all we can to get those customers still affected back on supply. We will not stop until all our customers are restored, and our network is returned to full strength.
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@Northpowergrid
Northern Powergrid
3 years
We've restored power to a further 8,000 customers. Our teams continue to do all we can to safely restore power following significant damage to our network by #StormArwen
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@Northpowergrid
Northern Powergrid
2 years
Good Morning, Neil, Simon and Chris here from #TeamPowergrid . We are here with you until 15:00 this afternoon. If you have any #powercut related questions ask away. We are happy to help.
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@Northpowergrid
Northern Powergrid
3 years
If you are still without power, it is very likely that you will be off through the night and into tomorrow. If you can seek alternative accommodation with family and friends it is recommended to do so - or if you know someone without power, consider if you can offer support.
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@Northpowergrid
Northern Powergrid
3 years
#StormArwen has had a significant impact on our network. Those without power now are likely to remain off through the night and well into Saturday. Weather conditions are currently making it impossible to safely carry out repair works at present.
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@Northpowergrid
Northern Powergrid
2 years
#TeamPowergrid is joining @dccarers at its Carers Rights Day events in the community. We'll be encouraging local people who may need extra support due to their medical or personal circumstances to join our free Priority Services Membership. Why not pop along and find out more?
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@Northpowergrid
Northern Powergrid
2 years
If you have a chronic or serious illness Join our Priority Services Membership today - . #teampowergrid #powergridcare #psm #priorityservicesmembership
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@Northpowergrid
Northern Powergrid
2 years
Good Afternoon, Ciaron, Emma, James, Kirsty, and Michael here from #TeamPowergrid . We are here with you until 23:00 this evening. If you have any #powercut related questions ask away. We are happy to help.
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@Northpowergrid
Northern Powergrid
2 years
Anyone driving or operating agricultural equipment needs to be extra vigilant of #powerlines which can carry voltages of up 132,000 volts. Remember you don't need to make contact to receive a shock - electricity jumps gaps. #lookupitslive #farmsafety
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@Northpowergrid
Northern Powergrid
6 years
If you’re not sure who to contact in a #powercut , it's simple. All you need to do is call #105 .
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@Northpowergrid
Northern Powergrid
2 years
We're here for you, whatever the weather. Our improved power cut map is the quickest way to get information if your supply is ever affected. Also, check out our #BePrepared page for advice about what to do before, during and after a power cut.
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@Northpowergrid
Northern Powergrid
3 years
#StormArwen is continuing to batter our region and causing ongoing damage to our network. We have restored power to 88,000 homes and businesses. We currently have 112,000 customers without power and we have more than 550 instances of damage on our network.
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@Northpowergrid
Northern Powergrid
2 years
Good Evening, Jo, Neil & Syed from #TeamPowergrid we are here with you until 23:00. If you have any #power related questions ask away we are happy to help.
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@Northpowergrid
Northern Powergrid
3 years
Our helicopter is able to safely take to the skies this morning and will be flying across our region to help us identify points of damage and coordinate repairs. #protectingyourpowergrid #teampowergrid #poweringourlives #helicopter #StormArwen
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@Northpowergrid
Northern Powergrid
2 years
Every year drivers of agricultural equipment are killed and many seriously injured when their vehicle comes into contact or too close to #powerlines . Get your free #farmsafety pack, with our leaflet and air freshener. It could save a life. #lookupitslive
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@Northpowergrid
Northern Powergrid
3 years
#StormArwen has caused power cuts for around 240,000 of our customers. The storm is still active and we're dealing with more than 700 instances of damage on our network. We've restored power to 153,000 customers. Our teams continue to work hard to support customers affected.
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@Northpowergrid
Northern Powergrid
3 years
We have restored power to around 200,000 of 240,000 customers whose power supplies have been affected by #StormArwen . From first light our teams have continued to work on the huge task of repairing the damage left in the wake of the storm.
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@Northpowergrid
Northern Powergrid
2 years
Good luck to England's men's team in the first game of #worldcup2022
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@Northpowergrid
Northern Powergrid
2 years
Today, #RemembranceSunday , we join with our communities to remember those who gave the ultimate sacrifice. We will remember them. #Lestweforget
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@Northpowergrid
Northern Powergrid
6 years
#TeamPowergrid is ready to support @mollyscottXF on @TheXFactor this Saturday! Check out Molly's dad Martin with his colleagues in dispatch getting ready to #VoteForMolly #XFactor
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@Northpowergrid
Northern Powergrid
3 years
Last night we restored power to our remaining customers affected by #StormArwen . Read more
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@Northpowergrid
Northern Powergrid
2 years
We join the people of our country and those around the world in our sadness, and send condolences to the @RoyalFamily following the passing of Her Majesty, Queen Elizabeth II.
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@Northpowergrid
Northern Powergrid
2 years
Good afternoon, Emma and Michael here from #TeamPowergrid We are here with you until 23:00. If you have any # power-related questions, ask away; we are happy to help.
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@Northpowergrid
Northern Powergrid
2 years
Smart meters could make it easier to manage your household budgets by showing you how much energy you’re using. Request your installation from your energy supplier, or click to find out more . @SmartEnergyGB #SmartMeter
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@Northpowergrid
Northern Powergrid
2 years
Beware of bogus callers, don’t let anyone in unless you're certain they are genuine. #TeamPowergrid always carry ID and won’t mind waiting while you contact us to check. •Don’t be pressurised into letting anyone in. •Saying NO isn’t rude. •If in doubt call the Police.
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@Northpowergrid
Northern Powergrid
3 years
We've restored power to a further 15,000 customers. Our teams continue to do all we can to safely restore power following significant damage to our network by #StormArwen
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@Northpowergrid
Northern Powergrid
3 years
#StormArwen has left a wake of destruction in it's path. Our teams continue to work safely to restore power to as many customers as possible. #TeamPowergrid
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@Northpowergrid
Northern Powergrid
2 years
Good Evening, Ciaron, Juana & Kyle here from #TeamPowergrid we are here with you until 07:00. If you have any #power related questions ask away we are happy to help.
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@Northpowergrid
Northern Powergrid
2 years
If your mobility is limited, making moving around your home more difficult, a power cut can bring many extra challenges. Join our #PriorityServicesMembership today - . #psm #powergridcare
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@Northpowergrid
Northern Powergrid
2 years
#Slaley Commemoration Hall has received £18,400 from The Northern Powergrid Foundation. Find out how we worked with local people and @GuyOpperman MP to deliver this funding which will support an important project to improve community energy resilience.
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@Northpowergrid
Northern Powergrid
2 years
If you have children aged 5 or below and may need extra advice or support in a power cut join our Priority Services Membership - . #powergridcare #poweringourlives
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@Northpowergrid
Northern Powergrid
2 years
Hi to all customers in NE33 3AA. Good news, #TeamPowergrid are on site on Hunters Terrace in our Customer Support Vehicle to offer help and advice to anyone affected by the power cut. We can also make you a warm drink and provide charging facilities for your phone.
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@Northpowergrid
Northern Powergrid
3 years
Our helicopter flew over our teams working to repair the power network after the devastation left by #StormArwen .
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@Northpowergrid
Northern Powergrid
2 years
Good afternoon, Janinne, Kimberley, Michael and Regan here from #TeamPowergrid We are here with you until 23:00. If you have any # power-related questions, ask away; we are happy to help.
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@Northpowergrid
Northern Powergrid
2 years
Good afternoon, Andy, Chris, Dan, James & Jason here from #TeamPowergrid we are here with you until 15:00. If you have any #power related questions ask away, we are happy to help. Read less
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@Northpowergrid
Northern Powergrid
3 years
There is still a huge amount of work to be completed following #StormArwen . Many of the faults on our network will require intensive work and are localised with smaller numbers of customers associated, which means some customers will remain off supply for long periods.
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@Northpowergrid
Northern Powergrid
2 years
If you might need extra support or advice due to your medical or personal circumstances, make sure you join our Priority Services Membership - . #powergridcare #poweringourlives
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@Northpowergrid
Northern Powergrid
2 years
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@Northpowergrid
Northern Powergrid
3 years
We're seeing significant damage to our power network as #StormArwen batters the region. Severe gales which started around 6pm yesterday have caused power cuts for more than 55,000 customer, predominately in Northumberland, County Durham & Tyne & Wear area.
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@Northpowergrid
Northern Powergrid
2 years
If you need help to communicate due to difficulties with your eyesight or hearing, or you need to talk to us in a language other than English, we’ll find the best way to stay in touch. Join our #PriorityServicesMembership today - . #psm #powergridcare
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@Northpowergrid
Northern Powergrid
2 years
Check out our #BePrepared page for advice and support to help you plan, be prepared and stay safe if your power supply is ever affected.
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@Northpowergrid
Northern Powergrid
2 years
If you, or someone you know, relies on electricity for medical reasons join our Priority Services Membership today - #teampowergrid #powergridcare #psm #priorityservicesmembership
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@Northpowergrid
Northern Powergrid
2 years
If you, or someone you know, relies on electricity for medical reasons join our Priority Services Membership today - #teampowergrid #powergridcare #psm #priorityservicesmembership
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@Northpowergrid
Northern Powergrid
2 years
Good morning, Simon and James here from #TeamPowergrid We are here with you until 15:00. If you have any # power-related questions, ask away; we are happy to help.
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@Northpowergrid
Northern Powergrid
3 years
Our Customer Support Vehicle is on its way to #Wooler town centre to provide support to our customers without power. Northumbrian Water will also be in Wooler providing drinking water. #StormArwen #TeamPowergrid
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@Northpowergrid
Northern Powergrid
3 years
Good Evening, Chris and Michael here from #TeamPowergrid with you here till 07:00 am. If you have any #power related questions ask away, we are happy to help.
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@Northpowergrid
Northern Powergrid
3 years
#StormMalik . Further update to follow...
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@Northpowergrid
Northern Powergrid
2 years
Have you taken a few minutes to talk to the young people in your life about electricity safety and why it's important not to go near electricity network equipment. Our short animation can help you and visit our website to access more free resources
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@Northpowergrid
Northern Powergrid
9 years
Some of our #TeamPowergrid engineers who are helping @ElectricityNW with #power restoration in #Lancaster & #Cumbria
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@Northpowergrid
Northern Powergrid
2 years
Good morning, Neil & Emma here from #TeamPowergrid . We are here with you until 15:00 this afternoon. If you have any #powercut related questions, ask away. We are happy to help. 4
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@Northpowergrid
Northern Powergrid
3 years
We've restored power to 218,750 of the 240,000 customers who have been affected by #StormArwen . Our teams are working around the clock and we continue to do all we can to safely restore supplies as soon as possible for the remaining 21,250 customers still affected.
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@Northpowergrid
Northern Powergrid
2 years
We've invested £1.85 million on improving the resilience of our website and installing a new telephony service to help us better support our customers now and in the future. Find out more about this and how we are #winterready
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@Northpowergrid
Northern Powergrid
3 years
Our teams are working into the night and engineers from across the UK are ready to support our continued response to #StormArwen Read more -
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@Northpowergrid
Northern Powergrid
3 years
We've restored power to 228,500 of the 240,000 customers who have been affected by #StormArwen . Our teams are working around the clock and we continue to do all we can to restore power to our 11,500 customers still affected.
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@Northpowergrid
Northern Powergrid
3 years
Our helicopter has been flying today helping us access the damage and coordinate repairs on our network following #StormArwen .
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@Northpowergrid
Northern Powergrid
2 years
Want to kickstart your career in engineering? Our graduate and technical trainee programmes are open for applications now. Find out more and how to apply here #TeamPowergrid #PoweringYourCareer
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@Northpowergrid
Northern Powergrid
2 years
Beware of bogus callers #TeamPowergrid will never ask for bank or personal details. •Hang up. If you feel intimidated, don’t be worried about being rude. •Ring the organisation if you're unsure. •Don't be rushed. Scammers will rush you into providing personal details.
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@Northpowergrid
Northern Powergrid
3 years
Ian and Poppy from Team Powergrid are door knocking vulnerable customers to offer support in Newton Bewley, Hartlepool. #StormArwen #NewtonBewley #TeamPowergrid
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@Northpowergrid
Northern Powergrid
2 years
POWER CUT IN HOLMFIRTH - HD9
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@Northpowergrid
Northern Powergrid
2 years
Hi, all customers in #YO32 . Good news, your power should now be back on. Why not try a light switch to check? Thanks for your patience during the power cut.
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@Northpowergrid
Northern Powergrid
3 years
We have restored power to around 182,000 of the 240,000 customers whose power supplies have been affected by #StormArwen . Read more -
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@Northpowergrid
Northern Powergrid
2 years
They shall grow not old, as we that are left grow old. Age shall not weary them, nor the years condemn. At the going down of the sun and in the morning. We will remember them. #remembranceday #Lestweforget
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@Northpowergrid
Northern Powergrid
3 years
Hi to all customers in Wooler. Good news, #TeamPowergrid are on site at The Black Bull in our Customer Support Vehicle to offer help and advice to anyone affected by the power cut. We can also make you a warm drink and provide bottled water and flasks with hot water.
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@Northpowergrid
Northern Powergrid
2 years
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@Northpowergrid
Northern Powergrid
2 years
Anyone driving or operating agricultural equipment needs to be extra vigilant of #powerlines which can carry voltages of up 132,000 volts. Remember you don't need to make contact to receive a shock - electricity jumps gaps. #lookupitslive #farmsafety
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@Northpowergrid
Northern Powergrid
2 years
Every day we track the weather through dedicated Met Office reports to inform our teams and help us power your life. Find out more on our Weather Aware page
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@Northpowergrid
Northern Powergrid
2 years
If your home has been flooded make sure to download our Flood advice leaflet to get the electricity related information you need to stay safe. #floodadvice #Flooding #flood #teampowergrid @EnvAgency @EnvAgencyYNE
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@Northpowergrid
Northern Powergrid
1 month
#StormLilian is now having a significant impact on our network. Our teams are responding and are on site supporting customers. Power cut? Call 105, report online, or via WhatsApp 0191 687 22 54, available 9am-5pm, Monday-Friday. Read more:
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@Northpowergrid
Northern Powergrid
2 years
Every year drivers of agricultural equipment are killed and many seriously injured when their vehicle comes into contact or too close to #powerlines . Get your free #farmsafety pack, with our leaflet and air freshener. It could save a life. #lookupitslive
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@Northpowergrid
Northern Powergrid
2 years
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@Northpowergrid
Northern Powergrid
2 years
Good morning, Neil & Emma here from #TeamPowergrid . We are here with you until 15:00 this afternoon. If you have any #powercut related questions, ask away. We are happy to help.
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@Northpowergrid
Northern Powergrid
2 years
Good morning, Simon, Lindsey & Kirsty here from #TeamPowergrid . We are here with you until 15:00 this afternoon. If you have any #powercut related questions, ask away. We are happy to help.
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@Northpowergrid
Northern Powergrid
2 years
If you're moving home and need to know who your new electricity supplier is we can help. Visit . #whoismysupplier #movinghome #poweringourlives
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@Northpowergrid
Northern Powergrid
5 years
POWER CUT IN #YO Postcode Areas #TeamPowergrid
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@Northpowergrid
Northern Powergrid
2 years
If you have a mental health condition and may need extra advice or support join our Priority Services Membership today - . #powergridcare #poweringourlives
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@Northpowergrid
Northern Powergrid
2 years
Good Evening, Kelly, Neil and Syed here from #TeamPowergrid We are here with you until 07:00. If you have any # power-related questions, ask away; we are happy to help.
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@Northpowergrid
Northern Powergrid
2 years
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@Northpowergrid
Northern Powergrid
2 years
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@Northpowergrid
Northern Powergrid
2 years
POWER CUT IN LEEDS #TeamPowergrid
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@Northpowergrid
Northern Powergrid
2 years
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@Northpowergrid
Northern Powergrid
3 years
We've restored power to 225,000 of the 240,000 customers who have been affected by #StormArwen . Our teams are working to do all we can to safely restore supplies as soon as possible for the remaining 15,000 customers still affected.
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@Northpowergrid
Northern Powergrid
8 years
We’re sorry about the power cut in the #HU15 area. Engineers are on their way to investigate, for updates visit
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@Northpowergrid
Northern Powergrid
3 years
Generator supply and fuelling is a key priority. More generators are being delivered into our communities.
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@Northpowergrid
Northern Powergrid
2 years
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