@secondfret
Sports provides such a wonderful framework for business. Overlap is not 100%. Be a michael Jordan internally. Be a Michael Jordan in how your company aggressively competes in the market.
Inside your company...be a Phil Jackson
The effect of big data, predictive modeling & AI will have a slow arching impact on insurance. It is NOT that these techs aren't valuable. They are! It's more about the incentives and economics of the industry. Let me explain:
A reminder to underwriters of risk - "A ship in harbor is safe — but that is not what ships are built for.” — John A. Shedd
Your job is NOT to strive for a 0% loss ratio. Your job is to find the sweet spot of the tolerable loss ratio, make that profitable & DRIVE down that down!
Speaker announcement!
@Nick_Lamparelli
from
@InsNerds
is joining our 2019 IQA Conference to discuss how tech will dramatically change the future of insurance. Still haven't signed up for our 4th annual IQA event? Now's your chance:
#insurance
#insurtech
🎺🎺 Announcement 🎺🎺
I have started a new podcast called The Yellow Book Road. It is a sidehustle where I get to geek out with anyone who is bringing insights, wisdom, best practices and results to insurance. (The Yellow Book refers to the color of the NAIC filing book)
This is the single biggest risk for InsurTechs. CompNies like lemonade are not
@the
role models to solve this. Most founders don’t have that level of credibility. Look for ways to gen revenue while also raising credibility.
If you start a startup that can only reach users by doing deals with big companies, the default outcome will be that you run out of money and die while waiting for them to make up their minds.
The speaker lineup is incredible for
#In2Risk21
! Get to know your In2Risk speakers!
@Nick_Lamparelli
(
@rethoughtins
) will be presenting The Shifting Tides of Public and Private Flood Insurance. Click to view the agenda, full speaker lineup and to register:
This is a fantastic explanation of why typical startup growth requirements around venture funding will ultimately fail. Insurance economics are truly unlike any other industry and growth can become a cancer
#insurtech
companies growing at all costs doom their companies. The
#captiveinsurance
model mediates this significantly by providing a sandbox in which to perfect the model. Companies going public too early raise the odds of failure b/c of heightened liquidity risk.
I'm quoted...but in a critical way. As long as my name is spelled right, I'll take it
How Lemonade disrupted the insurance industry and built a multi-billion dollar business
The future of insurance will be about partnerships and joint ventures. How will legacy insurance companies need to think about their business models to survive and thrive. Stay tuned!
#LMND
has hit Tesla mode where their cost of capital is going to go negative as investors throw money at them. Their exec team should win an award for how skillfully they are playing the markets like a fiddle. btw...this message was not powered by AI or behavioral economics
I don't think of myself as an insurance professional. I care about people...so much so, that I use insurance as my vehicle to protect the people I care about! That's my mission.
If you are a carrier, deciding on your back-to-work options, 1 option you should consider is finding agencies where you can rent-a-desk, & provide that option for employees who want to get out of home, but don't want to commute to an office. Best of both worlds, with flexibility
Whenever I get that tinge of imposter syndrome bubbling up, I will remember that a whole bunch of well paid and seasoned execs thought up, vetted and then went live with CNN+, and I can move on with the rest of my day
Just had a pleasant conversation with
@Broker_Brett
, catching up and talking shop. One thing that emerged from that is that
#Ian
always gets put into context for capacity, but what about distribution? Welp..read on my broker friends:
1/x
Every 4th, I watch Saving private Ryan to remind myself how terrifying war is and what sacrifices were made on my behalf by people I will never know. The history of the world has been brutal. I give thanks that I have this opportunity to live in this country. Happy 4th 💥 🧨 🇺🇸
I'll be speaking about AI and technology "disruption" of insurance on 10/22 at the
@athenium
conference in Washington, DC. Come join me!
Use discount code "INSNERDS" for 20% off
So I want to come back and give a quick thread on how I think insurance underwriters need to evolve into the 21st century. cc:
@ayayrongreen
@Recruit_PRS2000
1/x
Parametric for BI is an excellent way to go. 1. don't need permission from lenders or others demanding trad indemnity. 2. can get creative with triggers and fit coverage to need better 3. should be easy to buy and easy to settle making experience better. - Wont be cheap though
Today we announce a new venture,
@ottrisk
Over the last year a few things have become clear: the world is more uncertain than ever, and the situation for small businesses is more perilous than ever.
Technology and capital can play a role in solving this problem.
$LMND legacy incumbents can be profitable at >100 combined ratios due to their investment float. Capital lite companies will never have that benefit and will struggle just to be a low margin business
Unprecedented.
Nationwide insurance company announces they will no longer write ANY new business in the US for the rest of 2023.
#nationwide
#nationwideinsurance
One of the big conflicts in business and financial decision making is discerning the difference between what defines an expense vs what defines an investment
The future on online events needs to be highly informative AND entertaining. Just too many distractions. I love webinars but find myself distracted by work. Make it sooo entertaining that someone like me is glued in
Fantastic thread on Hippo. As an insurance professional I feel confident in saying that $LMND can not compete with Hippo (nor Branch, Kin, Vault, Swift and others) in the homeowners space. If they can't lead in HO, then valuation is insane, which explains why I bought put options
A thread on $RTP -
@hippo_insurance
<SPAC Rumor> from Bloomberg. There are multiple threads on the company, and I wanted to give you my own experience in the space and why I am excited.
I hate to break it to you all, but not all of you deserve cheaper insurance. Many of you are horrible drivers. The total addressable market for food drivers is not that big yet somehow all these other people are also going to get cheap insurance too! How????
i’m thrilled for
@metromile
to be going public via SPAC $INAQ with
@chamath
leading the $160M PIPE alongside
@mcuban
and other leading investors. next step on what’s been a great 9 year journey. investor presentation w details:
I look to hire people who I feel can be coached and take feedback and will not hesitate to give me feedback. There may be a hierarchy but we are peers and colleagues. Should be like sports, we shouldn’t have to worry suggesting there might be a hitch in your swing
Just read a news release where the marketing person for an insurance firm talked about a new relationship that would improve underwriting and hence, "the customer experience". Am I wrong if I believe that underwriting per se, isn't really about CX?
@bryanfalchuk
and I get deep into what the real future of insurance entails. It wont be disruption. It will be about partnerships. It will also require changes in business models. 1/x
It is becoming obvious to me that digitization was supposed to free us from the heavy lifting of the analog world. It was supposed to make our lives easier, more effective. I coming to acknowledge that it is making life harder & complex in a way that we are not evolved to handle
@iancassel
there are thousands of books on how to trade but very few or no books on how to train your mind to hold on for those gains...someone should make a proper training class
Amazingly, this is the moment in time many insurance pros have been waiting for and yet I am seeing deer-in-the-headlights. This is your career moment, but you need to step in front of risk not sidestep it!
An “underwriting driven” hard market: Gallagher
Peter Thiel asks in his book, Zero to One: "Tell Me Something That's True But Nobody Agrees With"
Here is my controversial hard fact: Email is an atrocious and suboptimal communication tool for internal employees and should be barred from use. 1/x
Mine is to travel especially for vacation. My parents were immigrants & we were so poor that except for 1 summer trip to Italy, we NEVER went on a vacation or stayed anywhere other than home & with family. Even when I stay at the HoJos @ Newark Airport, it still feels relatively
When I was a kid, I was so envious of my well off friends who had fridges with ice dispensers. We couldn't afford those nice fridges so I waited overnight for my ice trays to freeze to get ice cubes.
My dumb "made it" dream was to get one of those fridges someday. Now I finally
great thread on entrepreneurship. Ideas are a dime a dozen. It's the execution of the ideas, which means who is on the team & what is the culture within that team that fosters the experimentation to figure out which ideas are fruitful or not. A business is an economic experiment!
The problem of
#entrepreneurship
is not to come up with a unique idea or product, but to do it well--which means to supply a good or service that is well in line with what consumers value. It is as much about figuring out something new as it is to implement the idea well. It's a
I can't think of a better marketing opportunity than having one of your employees inside an agency. For the employee, it would bring advantages like WeWorks, but with people who work in the same discipline.
Listen to this wise man. Insurance pricing is very very hard. If the wrong customers buy your product your underlying expenses can change dramatically.
Here's a thread about why many home and auto insurance startups founded 2015-present are having a hard time getting profitable. It's about insurance fundamentals, but explained for developers/people in tech.
1/
Random
#startup
tweet. One reason I rant about startups having prof sales people on board is, yes, to help sell. More importantly, it's to help in product dvlpmnt. How so? Who is better at inquiry-led product/market fit than a prof salesperson? ⬆️sales acumen = ⤴️ product design
Branch is another $LMND competitor who I believe has a structural advantage. Their CTO
@JoeEmison
is one bright dude and their bundling advantage from capital to capacity from auto to homeowners to umbrella is a winning combo long term
This is my favorite podcast. Why? Because I get to learn about all of these amazing companies and the sweat, tears (and sometimes blood) necessary to make something out of nothing.
There’s a NEW How I Built This!! And it’s poppin’ 🍿
In 2001 Angie & Dan Bastian started making kettle corn in their garage... 16 years later they sold
@Boomchickapop
for $250M.
Hear the incredible evolution of their partnership and their business 🔊
@jasonkolb
100%. I get amused when technologists come into insurance salivating at how easy it is going to be to disrupt the model. I tell them to try selling some insurance policies to see how difficult it all is. When they tell me "it shouldnt be THAT difficult" , I say "I know - but that
PG&E sold a $200 million bond in August to insure against liability from infernos. Three months later, California was hit by its worst-ever wildfire. via
@WSJ
Insurers are about to get ravaged by the War on Talent. Unprepared, inflexible with a centuries-old culture, the post-pandemic attractiveness of insurers is diminishing. But hope is not lost. My new podcast, The Yellow Book Road, will bring insights and wisdom to solve this.
I truly believe this. Implementing technology take rolling-up-your-sleeves fastidiousness. If you only write for profit then it's all how much premium I can collect vs how little I can payout instead of, how do I make people whole & do it while making a profit. 2 different things
“Somewhere along the way, we have lost track of why we underwrite. If the point of
#underwriting
is just to make a profit, then there is little impetus for us to evolve with technology.” –
@Nick_Lamparelli
,
@rethoughtins
&
@InsNerds
. Read the eBook:
Often forgotten, but obviously true:
“Superior sales and distribution by itself can create a monopoly, even w no product differentiation. The converse is not true”
-Peter Thiel
The single best piece of advice not only for entry level insurance sales producers, but anyone who is new at selling a complex product. Fail fast and establish credibility by building a catalog of stories.
@RyanHanley_Com
is the Gary Vee of insurance
SHOCKING!!
Goes against the what most every "guru" is preaching today.
You'll never guess my recommendation for how a 22-year-old insurance producer jumpstart his career -->
#insurance
#insurtech
#salestips
Twitter is (becoming) trash. Bringing out the worst of humanity. Allowing tribal instincts to amplify. We are all just members of mobs going after the other tribes using technology instead of fists or weapons.
Coach K once said: "I don’t look at myself as a basketball coach. I look at myself as a leader who happens to coach basketball."
I'm Sick of Talking About the Insurance Industry
Valid critique of $LMND's capital-light structure (though they were not specifically mentioned). Investors are unaware of the limited upside they placed on themselves. Investors want massive top-line results, but capacity will be an issue going forward
With every new tool coming to market, there will be new solutions. We are a generation away from having flood risk embedded into the global insurance ecosystem
Lamps tip of the day...when evaluating a major item, like a software platform, if price is the primary driver of the decision, then your odds of screwing the decision up is high and WILL inevitably cost you more. Don't be penny-wise and dollar foolish
As I have been saying, virtual events and conferences are doomed. We are Zoomed out and it is way too easy to check email and get distracted. Its time to think from first principles...
Zoom Fatigue