Network Rail Wessex
@NetworkRailWssx
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We own, operate and develop the rail infrastructure connecting the South of England to London Waterloo. We tweet Mon-Fri, 9am-5pm. 24/7 helpline: 03457 11 41 41
Basingstoke, England
Joined January 2019
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On Friday (19 July), there was a trespasser of an unusual nature on the tracks at Ascot as an escaped tortoise called Solomon was moving ‘at pace’ (according to the incident report) towards Bagshot.
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Network Rail teams arranged for the next train heading into Ascot from Aldershot to stop shortly to allow the tortoise to be rescued, getting the shellebrity onto the train to bring it into the station.
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⚠️🌧️ Video from
#Addlestone
- this is what’s causing the disruption to
@SW_Help
customers on the route via Chertsey.
It’s liquified mud that’s flowed onto the live rail and turning to steam.
Once the mud has stopped flowing we will work on getting it cleared.
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We also ask that our lineside neighbours ensure that their fencing is secure to prevent human, or animal incursions onto the track.
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Thanks to everyone for your patience as we start the progress of recovery after the
#Salisbury
accident. The first of the
@SW_Help
carriages is now on its way to be loaded onto a lorry and taken off. This picture also shows why London Road is closed.
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We're really pleased to say that the railway through
#Salisbury
is on track to reopen fully on Tuesday, 16 November. We're so grateful to customers, neighbours, local and industry partners for their support.
Joint statement with
@SW_Help
+
@GWRHelp
: 👇
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⚠️ We’re really sorry for the disruption this evening around Motspur Park
😔 This is because a vehicle has got itself stuck at the level crossing
👷We’re on site now assessing if there has been any damage to the railway
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📢Good morning. We have some better news for
@SW_Help
customers following the Hook landslip. At the weekend, our engineers successfully changed the track layout so that we can have a line running in each direction.
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Sometimes nice things happen on the railway pt 1:
This wee girl was spotted by train drivers curled up and terrified in between the rails of our electrified railway, with trains passing over her head.
An
@SW_Help
driver stopped his train and picked the smol furry up... /1
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A massive crane from our friends at
@Ainscough_
is now part of the
#Salisbury
skyline and recovery of the railway accident site has begun. Here's what is on the way for our neighbours and
@GWRHelp
and
@SW_Help
customers ... /1
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At the weekend a phone was left off the hook at a foot crossing near
#Tisbury
📞
We despatched a Moo-bile Operations Manager who soon found out who was responsible and put the phone back 👷
Remember, level crossing safety is really important - even for cows 🚉 🐄
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👷🏾♂️ Our heavy refurb job at London Waterloo is now complete ✅ (bar some further snagging and tidy up). This will help improve the reliability of train services through one of the busiest stretches of railway!
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🛸It’s not just the USA that has seen a
#UFO
👀
🛠️In Wessex our Beaver Tamper has arrived at Star Lane Level Crossing – snapped in the process of its on tracking procedure...
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Arrangements had been made to drop off the tortoise at a vets in Staines, however the owner was able to come and collect Solomon.
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😃We're pleased to say that
#RydePierHead
station has now reopened to passengers in the
#IsleofWight
following a programme of works to refurbish and restore the pier over the last 9 months!
🚆We've worked closely with
@SW_Help
to reopen in the Island Line in time for the summer!
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We are sorry to any passengers who were disrupted during this incident. While we are delighted that this story has a happy ending and can reassure passengers that our everyone home safe, every day ambitions extend to pets, we must remind everyone that the railway is dangerous.
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🐄Apologies to
@GWRHelp
customers as trains are having to run more slowly between Maiden Newton and Dorchester West while we try and encourage a young cow to leave the railway and go back to its field. Herding is clearly a skill we need to work on.
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Hi
@NetworkRailSE
, you know that cable management sleeper you had earmarked for Cannon Street? Yeah, about that...
#Guildford
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⚠️ We’re sorry for the disruption on the West of England line this evening. As you can see, a car is currently blocking the railway in the Sherborne Level Crossing area, and we’re unable to run trains along this section of track.
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⚠️ We're so sorry for the disruption to
@SW_Help
+
@CrossCountryUK
customers this morning after we discovered a badly-damaged rail in the Micheldever area. As you can see, something has caused electricity to arc from the live rail + cut so much away we will need to replace it. /1
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⚒️🦺Last night marked the last train to be signalled through the Feltham Signal Box and there was a fitting goodbye from our signallers
🚦🚥Control of the new digital signals will now be moved to the Basingstoke rail operating centre
ℹ️👨💻
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The recovery is continuing today with the removal of more train carriages. As you can see we’ve had a real challenge dragging this one from the tunnel, but after several attempts it finally budged.
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Our Southern Region Managing Director, John Halsall, has published a blog about the derailment at
#Eastleigh
.
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Here’s the view as it was lifted from the track.
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Trains need several football pitches to stop from full speed and there are less obvious dangers such as the, always on, electrified third rail.
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🪖This morning we’re delighted to have welcomed more than 5,000
@DefenceHQpersonnel
to
@LondonWaterloo
, for the Coronation Procession.
🙌This is the largest movement of Armed Forces personnel since Sir Winston Churchill’s funeral in 1965.
Full story ⬇️
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Following the sad news at Surbiton today, our Southern Region MD John Halsall issued this statement. "We are working with
@BTP
and
@raibgovuk
to understand the full circumstances of what happened. Our thoughts are with our colleague’s family & loved ones at this difficult time.”
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📹New video montage illustrates examples of reckless behaviour and near misses at level crossings.
🚉As we approach the school holidays we've launched a campaign to remind children and their parents to act responsibly when near the railway this summer.
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We’re pleased to report that 4 of the 5 train carriages have been successfully pulled from the tunnel and taken away now. The final carriage is in position ready to be lifted so we’re hopeful we can begin the repairs to the track infrastructure tonight
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ℹ️ ☀️ One of the ways the heat can affect our railway. A kink in the tracks was spotted near
#Vauxhall
earlier today. Our team are working to fix this, and thankfully trains can be re-routed to avoid the affected section, so delays should be minor. 👍
⚠️ We've received reports of a safety inspection of the track between London Waterloo and Clapham Junction.
Train services may be disrupted through this area.
More information to follow, or visit:
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This morning, there were delays to
@SW_Help
🚆 between
#Brockenhurst
&
#Lymington
in
#Hampshire
A 🌳 branch smashed through the driver's cab window, fortunately no-one was hurt.
This is why it is important we remove or trim 🌲 branches that are near the railway.
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Our boss
@SirPeterHendy
went on a special 'fact finding' 🚆 with
@chhcalling
@SW_Help
down the former
#Fawley
branch line near
#Southampton
to help to show what would need to be done to reopen the line more permanently, as it's been over 50 years since there were passengers.
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We have nearly 30 trees blocking lines across the
@SW_Help
network, plus a few other objects.
Here are just a few photos from our teams that are battling the elements to remove them.
And yes, we've removed a trampoline from the line at
#Norbiton
.
#StormEunice
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It's not every day you find an ancient cave on railway land.
While we were carrying out repairs after the
#Guildford
landslip, teams uncovered a cave and some drawings which is believed to be from the 14th century.
Full details ⬇️
@SW_Help
@GWRHelp
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More on
#Haslemere
- we’ve cut the broken section of rail out and work is well underway.
Once the block joint was unbolted and opened up you could see what happened to the rail and why we couldn’t risk running trains.
Thank you to
@SW_Help
customers for your patience today.
UPDATE on
#Haslemere
broken rail for
@SW_Help
customers.
We have teams on their way to site to disconnect signalling equipment around this joint and cut the offending section out.
They will then rebuild the joint with fresh rail, reconnect the signalling and reopen the line/1
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⚠️We're really sorry for the disruption to
@SW_Help
customers after our engineers discovered structural defects to a pedestrian footbridge over the railway near Woking today. 👇 /1
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Following last month’s landslip between
#Romsey
&
#Salisbury
repairs are finished and the line has reopened this morning - 3 days early - on
@GWRHelp
for key workers and freight services.
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It's
#ReadingPride
this weekend which is a great reminder that in July, along with
@LGBTQWandsworth
and
@StudioVoltaire
, we unveiled a plaque dedicated to playwright Oscar Wilde. It's the UK's second rainbow plaque and you can find it on platform 10.
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🎬 With major changes to
@SW_Help
train times on the line from
#Salisbury
to
#Exeter
about to come into place - on the back of a 4-mile speed restriction - we visited our head of track to find out what is going on and why we have had to slow trains down 👇 🧵
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🚦Overnight we completed a significant milestone of our £116m Feltham and Wokingham re-signalling programme with the switching on of 116 new state of the art signals.
🚆These new signals will deliver more reliable journeys & help reduce delays on the busy Windsor lines.
/1
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We've got abseilers and a big digger on site at Wallers Ash working to get the line open again, despite the rain. Things are progressing well but there's a lot of work to do. Keep checking before you travel with
@SW_Help
and
@CrossCountryUK
and they will help you on your journey.
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Here's that tree at
#EwellWest
- it's believed to be about 50 feet long and is blocking the
@SW_Help
lines up to
@LondonWaterloo
and down to
#Dorking
⛔️
Our Mobile Operations Manager will need a bit of help with this one and we have a team arriving soon 👷
#StormEunice
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LINE NOW OPEN
🛠️⏰In under 20 hours of round-the-clock work, our engineers have successfully cleared the landslip by the London end of Wallers Ash tunnel, near
#Micheldever
station
ℹ️🧑💻For the latest travel information and updates please check with
@SW_Help
🧵⬇️
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This is the smile of a boy who made a wish and saw it come true! Amtek, 5, made a wish to be a train driver on
@LondonWaterloo
's wish tree and when station staff saw it they called in
@SW_Help
to make it happen.
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Thanks to
@SW_Help
passengers on the West of England line for their patience today - London bound trains are being delayed by around 10-15 minutes at
#Crewkerne
after this signal (there was one here) was demolished by a car that left the road. We’re working on a plan.../1
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Trains that run on old milk bottles? It's happening on our railway down near Salisbury, where
@sicutenterprise
sleepers made from recycled plastic are now in use instead of wood, saving weight and trees. There's more on this here:
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🦢☺️ Yesterday afternoon, our teams were busy rescuing a swan that managed to sneak on track…
👍Luckily the swan was saved and released back into the river near Kingston River Bridge!
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@SW_Help
...and delivered her to station staff, so our Guildford mobile ops manager Simon could take her for a check up at the animal hospital and try to find her owner.
Turns out Lola was an escape artist and her mum was overjoyed to be reunited with her at last! /2
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It's windy out there today thanks to
#StormEllen
and this gazebo has joined us on the railway at
#Addlestone
meaning the line is blocked. Please check with
@SW_Help
for travel details - and make sure your garden furniture is tied down!
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Merry Christmas from everyone at Network Rail.
Santa arrived on time last night with a supply of cable management sleepers and troughing materials for our engineers working in the Feltham area.
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👷👷♀️Happy Boxing Day everyone! Rebuilding the railway is as much a Christmas tradition as turkey and mince pies! Our engineers are working through the festive period on vital upgrades that will improve reliability for passengers. Here's a little thread on what we've been up to 👇
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Look who’s just swanned in 🦢 to
#AshVale
station on
@SW_Help
This cheeky bird was caught by one of our local managers & our feathered friend will be returning to the safety of swan lake very soon so that train services can resume.
#SwanOnTheLine
@networkrail
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Our wonderful team
@LondonWaterloo
supporting this evening’s
#ClapForCarers
#clapforNHS
filmed by one of the station team
@AleksandrsKanap
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Fallen trees are still causing a problem on the
@SW_Help
network this evening.
We have a team untangling some branches from beneath a train at
#Sunningdale
.
Check before you travel as there will be some disruption.
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Early investigations show the front wheels of the train have derailed 👇 so it's likely to take us some time to get the railway open. We'll keep you updated on the repairs & timescales for reopening as soon we know more. Please keep checking with
@SW_Help
for the latest advice /2
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It’s Friday evening
@LondonWaterloo
We’re still here for key workers to get to work & to get home to their families and friends on
@SW_Help
But these scenes at the country’s busiest station are incredible, credit. to
@AleksandrsKanap
for the pics.
#COVID19
#StayHomeSaveLives
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This is how not to use a level crossing.
This truck driver overshot the crossing on West Barnes lane in
#RaynesPark
@SW_Help
Fri eve.
When the barriers were coming down, they drove off & damaged both sets of barriers and the CCTV camera. Contact
@BTP
if you have any info.
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🐑 Baaarilliaint job by our Guildford and Woking mobile operations managers Simon & Perry saving this lamb from the railway tracks near Clandan station in Surrey.
This little lamb received a safety debrief once safely off track so no more woolly excuses 😅
@SW_Help
@networkrail
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We're pleased to say that our emergency work at
#Eastleigh
has been completed following the derailment, and the railway is open again. Not all trains will be able to call at the station so follow
@SW_Help
or check here for details:
/1
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Things are looking good at the
@RailFreight
Maritime Terminal in
#Redbridge
- Vicky is enjoying the new track we've installed 🚆
We're due to welcome a freight service into the terminal later this evening 📦
#SouthamptonFreightUpgrade
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Do you remember slam-door trains at Waterloo, the bang of the doors at Clapham?
Well, shocking as it may seem, those trains are now classed as "heritage" and a team of dedicated volunteers at Strawberry Hill depot near Twickenham are working to restore a 1967 example 👇
🎄 🎁
@MrTimDunn
and friends can't wait to show you this beauty!
🚪 Watch the video to find out what's behind number 10 of our
#TwelveDoorsToChristmas
!🔑
🎬 Catch up:
@NetworkRailWssx
@Gordon_3417
@bluebellrailway
@HRA_UK
#heritagerailway
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Our route director Mark visited the site of the Epsom landslip today, three days before the line is set to open again. The slip has meant that no
@SW_Help
trains have been able to run between Epsom and Ewell North since 14 December. Here's what he had to say:
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⚠️ Our latest update with
@GWRHelp
+
@SW_Help
on
#Salisbury
. Thank you to our customers, colleagues and emergency services for their ongoing support. Our thoughts are with our driver colleague and his family.
Investigations continue into the incident.
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⚠️ℹ️The protective wall is in place at Honiton Tunnel, our engineers are working round the clock to get services on the move by Monday morning
The wall is 6m underground and 2m high, built to stop debris from reaching the track
Please continue to check with
@SW_Help
for the
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And the works to repair the track and signalling infrastructure are well underway. Here’s a snap from the works last night and we hope to be able to share more news with you soon about when the railway can reopen.
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Why did a freight train derail at Eastleigh last week? What are we doing about it? Southern Region Managing Director John Halsall has this message for
@SW_Help
+
@CrossCountryUK
passengers...
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If you lose your dog (or bunny) on the railway, please don't follow them onto the tracks, always call us - 03457 11 41 41 is the number - and we can come and rescue them.
Back to landslips and signal failures now. /Ends.
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⚠️ Thank you so much to our customers, colleagues and the emergency services for their help tonight with serious incident at
#Salisbury
.
Our latest statement with
@GWRHelp
and
@SW_Help
is below 👇 and you can read more from the
@BTP
here:
"This has been a large scale, multi-agency response working closely alongside our colleagues in Wiltshire.
We will remain on scene throughout the night working to establish the full circumstances of how this incident came to happen."
Full statement:
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To put the repairs into context, we’re expecting to replace 1,456 sleepers, three sets of points, the moveable rails which enable trains to change course, 1,010 yards of new track and
3km of cable for signalling and power supply.
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After a tough night's work and the creation of this temporary wall, we're pleased to say the line from Micheldever will be reopening through Wallers Ash very soon. Many thanks for your patience this week and please check travel details with
@SW_Help
+
@CrossCountryUK
.
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Work continues to re-open lines on the
@SW_Help
network. Today we've removed an incredible 15 trees between
#Eastleigh
and
#Basingstoke
alone.
Strong winds are still expected for the rest of the weekend, posing a risk to trees weakened over the last two days of
#StormEunice
.
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A very good morning from
#Guildford
where we are pleased to say the rail improvement project finished on time and trains are running once again.
Here’s the first
@SW_Help
service arriving just before 4am, then heading off as the sun came up ☀️
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You'll have noticed two /10 Tweets in the this thread - rest assured we can count and we are now back on track 😬. /12
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This was
@LondonWaterloo
this morning during the morning peak.
Thank you for only travelling if you need to so we can continue to run 🚆 for those who cannot work from 🏠
Please follow the advice of keeping 2m apart, covering your face & washing your 🖐
@SW_Help
@GWRHelp
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UPDATE: The train has been coupled with the recovery loco and is now on its way to Northam Depot, Southampton.
🛤️Repairs to the track are continuing. We'll bring you more updates when we have them.
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It’s an odd thing to have going on outside your houses so residents are welcome to join us at a drop-in at St Mark’s Church tonight from 1630-1830 to find out more and ask us any questions you have. Everyone is welcome. /4
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We've removed 16 fallen trees but there are many more to go. Here's just a few of the many photos from our teams on site.
In
#Surbiton
we have four trees down, blocking three of the four lines. We also have a very large tree blocking both lines at
#Winchester
.
#StormEunice
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Following the landslip between
#Epsom
&
#Ewell
, our route director
@MarkKillick6
tells
@SW_Help
passengers the challenges we've faced - inc building a road for the 🚛
We're working around the ⏲️ to reopen the line as soon as we can.
🎥
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A
@ColasRailUK
Kirow rail crane and the previous Tweet's road crane are on site to lift the remaining carriages up from the railway and onto lorries to carry them away. We hope to have at least one carriage lifted today. /3
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Good morning everyone, we hope you are enjoying your Boxing Day.
Our teams have been working at
#Millbrook
station nr
#Southampton
on
@SW_Help
to replace the old concrete footbridge with a new steel bridge which will last longer.
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Last night at 6pm our
@LondonWaterloo
station staff joined with many across the country to remember Sir Captain Tom Moore 🎖️who raised millions for the
#NHS
The famous clock turned blue in tribute and a mural appeared in the
#LeakeStreet
tunnel that runs underneath the station.
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After a windy weekend, where we were clearing trees every day (this 1 from the front of a train at
#Bagshot
on Sunday) conditions are slippery this a.m. and trains will be running cautiously. We're cleaning rails all the time + it will improve, but thank you for your patience.
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We're not sure what caused the incident yet, and our focus is on planning our repairs and keeping trains moving. The damaged rail is on the London-bound line so we are aiming to run as many trains as we can safely on the coast-bound line. /2
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⚠️ℹ️ Honiton Tunnel update 18:00: No trains to run between Honiton & Axminster until midday Sunday
An external water source has caused an ongoing landslip at the entrance of Honiton Tunnel, disrupting services since Tuesday
Our Engineers have been working on two fronts;
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And here’s that stubborn carriage on the low loader ready to be taken away. That’s 2 down and 3 to go. The 3rd carriage is being moved into position now and will be ready for lifting in the morning.
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Finally we also retrieve inanimate furries from the railway on request (please never go on the tracks yourself). The family of this wee bunny called us after she was dropped on the railway.
She's with Poole station staff now, awaiting reuniting with her family. /3
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