Nestlé Consumer Care
@NestleCare
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Want to talk? We’re listening, ready to answer your questions about Nestlé products and services.
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Joined September 2013
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@slpng_giants_pt
@slpng_giants_pt
. Obrigado por compartilhar. Estamos continuamente reforçando nossos controles e monitoramento junto às plataformas e agências a fim de que a comunicação das nossas marcas ocorra por meio de parceiros alinhados à nossa estratégia corporativa e das nossas marcas.
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@TayaneMorillo
Mocinha, era tudo de bom não é mesmo? Nada impede que um dia ele volte. Agradecemos a sua sugestão! 😉
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@TheTravelphile
We can't make any promises but thanks for sharing this suggestion with us.
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@AlexKodzoBiney
Dear
@AlexKodzoBiney
we apologize to you for any inconvenience caused with the product. Kindly share with us your contact details to enable the team reach out to you for further details on the concern. Thank you.
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@AdamED98
Thanks for reaching out, Adam. We will forward this to the correct department for investigation.
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Oi
@Vidal330
Tostitas deixou de ser fabricado, mas nada impede que volte, se verificarmos a possibilidade. Por isso já anotamos sua procura.
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@StephanieOak93
Olá, Stephanie. O NESCAU BALL era realmente delicioso, quem sabe um dia volta. Ficaremos na torcida 🤞
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Oi
@luscaspfvr
, mas logo o Lollo, que é o chocolate fofinho da Nestlé? =) Já anotamos aqui a sua sugestão. Um abraço!
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@MosheNdiki
@MosheNdiki
, please forward your request to consumer.services
@za
.nestle.com & we will see how best to assist.
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Hi,
@yanadeej
we regret to inform you that NESTLE Pops is already discontinued. Please try our other NESTLE Ice Cream Products ☺
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@Cadu__pereira
Olá cadu, pode deixar que anotamos aqui sua sugestão! 😉
@swlwnas
, está anotado também sua expectativa! 😃
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@Dimequecomes
Si son 100% maíz no deberían.El problema con los procesados es que llevan aditivos a punta pala y a saber
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@MenendezFaya
¡Hola Andrea! ¡Nos encantaría oírla! Nos puedes hacer llegar tus ideas a Consulta
@es
.nestle.com 😉
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@Jaque_rreiss
Jaque, Nescau ball deixou saudades, não é mesmo? Quem sabe um dia volta. Ficaremos na torcida! 💙
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@luscaspfvr
@Nestle
Olá, não temos esse sabor de Ovo de Páscoa, mas encaminhamos sua sugestão para o Serviço ao Consumidor do Brasil!
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@debsdh12
We welcome the new Buthelezi bundles of joy. We unfortunately are not allowed to directly donate infant suppliers. A request can always be sent to our partners such as Gift of the Givers for consideration. Thanks.
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@bodakamarelo
@bodakamarelo
O Mocinha deixou saudades né? Estamos na torcida para voltar, você também? Dedos cruzados 😍🤞. Ficamos a disposição!
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@Julskyyyy
Hi
@Julskyyyy
! Thank you for your query. We'd like to share with you that Nestlé Pops has already been discontinued. For now, there are no plans to bring back the product in the market but we will definitely take note of your feedback for future projects. Have a good day!
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@adamdm
Thanks for your interest, we appreciate your feedback and will pass this along to our Marketing team.
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@MarcCorbishley
We appreciate your feedback. We miss it too! We've no plans to bring it back but we've noted your comments and will surely share your comments to the relevant team.
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@mshaffuan07
Hi mshaffuanmshaffuan07 ,
Boleh anda DM kepada kami nombor telefon anda untuk bantuan selanjutnya.
Terima kasih
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@itsjamesgraham
It might not go viral but we ❤ you
One thing we know that is so true
We'll spend our life making 🍫 for you
So DM us & we’ll mail you a few!
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@SCMowns
thank you for sharing your feedback with us. Could you please tell us which country you are contacting us from?
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@CaseSned
Wonderball was sold to a different company in 2003 and has since been discontinued. Thanks for letting us know it's missed!
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@SCB_Ben
We actually divested our US confectionery business so to better assist you please contact the Butterfinger team:
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@ygoferraz
Hi Yñigo. We regret to inform you that the whole range of Nestle Premium Dairy has already been phased out and there are no current plans on getting it back. Rest assured we'll let our team know about your feedback. Thank you.
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@namjoonmonie12
Hi
@namjoonmonie12
Thanks for your feedback. We'll forward your suggestion to our team for future consideration.
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@HectorOrtegaM
Gracias por contactarnos. Agradecemos enormemente su pregunta y la estaremos enviando al departamento correspondiente para ser tomada en consideración. ¡Gracias por ser parte de la familia Nestlé!
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@MarcCorbishley
Hi, we're sorry to hear about your disappointment. We will be sharing your comments with the team.
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@lilminxem
Hi Emily. There are no plans for its return, at the moment. But we'll make sure to let the team know you'd like to see it back!
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@alykhansatchu
Hi. Please note that we still have offices in Nigeria, and a factory in Abaji. Thanks
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@ilyNoobz
Hi Aaron, thanks for bringing this to our attention, looks like our wafer has taken a break. We’re concerned to see this and we’d like the opportunity to speak to you if you could kindly contact our team on 1800 025 361.
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@tlangkabel
@slpng_giants_de
Danke für den Hinweis - wir haben es bereits in die Wege geleitet. Damit möchten wir natürlich nicht in Verbindung gebracht werden.
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@amaivaaaron
Unfortunately not. All manufactures of breast milk substitutes are prohibited by the relevant regulation (R991). Thanks
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@ElaineMcgoff
Hi Elaine, our KITKAT V is made with vegan ingredients but is produced in a factory that also makes milk chocolate products. Because food safety is of the highest priority to us, the product contains a ‘may contains milk’ statement.
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@lola_tshego
Hi
@lola_tshego
. We are sorry for the experience. Please DM your contact details for us to assist you further or WhatsApp us on +27860096116. Thanks
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@Danforrister
Would you look at that! Sometimes we have to use different moulds for them, Dan.
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@vinicius7rosa
@vinicius7rosa
, que boa lembrança! 😍Anotamos aqui sua sugestão! 😉
#NestleChocolates
🍫
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For farmers not already certified by Rainforest Alliance, we will pay for them to certify if they wish; then we can continue to buy their cocoa. In addition we will invest in a number of projects in local communities for the benefit of farmers and their families.(2)
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Hi
@aarnsnts
, wow that’s a blast from the past, rest assured that we’ll forward your suggestion to the right people in the organization!
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@Paulodavidlima
Oi, tudo bem? Sabemos que o Chocolate Surpresa era muito querido por todos os consumidores, mas infelizmente ele foi descontinuado! No entanto, vamos encaminhar sua mensagem para área responsável como sugestão para que ele volte, ok? Até mais
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@sachi_jean
@Nestle
@GroupePSA
@CHANEL
@BoschFrance
Bonjour, le CSA doit veiller au contenu éditorial des émissions. Dans l’attente, Nestlé suspend ses pubs sur
#TPMP
.
#stophomophobie
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@keriduncare
@thehalimamann
H, terima kasih atas sokongan anda.Sila hubungi kami di 1800883433 untuk maklumat lanjut.
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@dzzzny
Ah the nostalgia! There's no plans to bring them back right now Dan but we'll let the KitKat Team know you'd like to see it happen 🍫
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@Meysafrena__
Hi
@Meysafrena__
, mohon maaf untuk segala kesulitan yang dihadapi. Sila PM kami nombor telefon anda untuk dihubungi.
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Oi
@melank_s
que ótimo receber sua mensagem! Já encaminhamos sua sugestão aos responsáveis. Quem sabe ele não volta? ;)
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@ngmedeiros_
Naely, ficamos felizes em saber que você curtiu o Nescau Ball. É sempre bom conhecer as expectativas dos nossos consumidores. Agradecemos a sua sugestão! 😉
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@ashleyriosss
That's not what we like to see, Ashley. Please send us a DM, so we can fix this for you.
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@christaackroyd
Hi Christa, we are pleased to confirm we will be making a donation in Calderdale as well
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@RATOCA10
Hola Ramon! Passem nota dels teus comentaris perquè ho tinguin en compte. Gràcies per contactar!
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If you have any health concerns, we recommend consulting with your medical professional before consuming these products. 2/2
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@slpng_giants_fr
Nous prenons immédiatement contact avec ce site pour qu’elle soit retirée et que cela ne se reproduise pas.
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@Jeremimonpull
Merci de cette suggestion intéressante que nous transmettrons au département marketing concerné, il la lira avec intérêt.
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Hi
@Flutzera
, aktuell ist keine Wiedereinführung geplant, wir geben Ihren Wunsch aber gerne weiter.
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@remorsoletto
@remorsoletto
, o MOCINHA deixou saudades. Quem sabe um dia ele volta. Ficaremos na torcida! 💙
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@JaneLatorre88
Oi
@JaneLatorre88
,Tudo bem? Você pode enviar todos os detalhes de sua proposta de parceria/patrocínio para o e-mail falecom
@nestle
.com.br e a sua solicitação será enviada para apreciação da área responsável, está bem? 😊
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@RehamKhan1
Thank you for your message. Your request has been transmitted to Nestlé’s operations in Pakistan who will contact you directly
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Hola
@st0ph8tn
. Te informamos que desde el dpto correspondiente ya se ha solicitado la retirada de la publicidad en esta página web. Saludos
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@llima_moura
@llima_moura
, por favor envie por DM seu nome completo, e-mail e telefones com ddd.😉
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@paigecardona
Oh no, looks like the wafer has taken a break! We're very sorry about this. Please visit and PM us the following: photos of the product barcode and best before date, the store of purchase, and your postal address. We'll make it up to you 👍
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@leonilsonab
Olá, Ieo! Para nós é muito importante conhecer a opinião e expectativas dos nossos consumidores. Vamos levar para conhecimento da nossa equipe. Continuamos por aqui!
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@ChrisNewman27
Sorry to hear about that. Please send us a DM, so we further assist you. Thanks!
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@Orionv7
Looks like its been stored somewhere too warm! Please DM us with the bbe date & long code from the wrapper along with your full name and we'll get this looked in to.
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@bcoopervise
Thanks for thinking of us, Cooper! We recognize that we run the risk of missing out on a great slogan, however, due to legal considerations, we do not accept or consider such suggestions from consumers.
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@PlscallmeLia
As you can imagine, certain business reasons such as retail space, sales and new products being launched can often result in us having to delete products. Still, we look forward to bringing you new products that you can enjoy in the future. Thank you,
@PlscallmeLia
.
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@CloneNic
While Kit Kat is a Nestlè brand outside the United States, it is licensed to Hershey's for sale in the States.
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@rouaa6
Hi Rouna, thank you for choosing Nestlé in your presentation. You will find everything about our strategy & values in the below link:
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@eyemouthboy
Hi Tony, this picture isn't comparing like for like. This Christmas we also have a 1.3kg tin available in stores.
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@Perry__Penguin
Glad to hear you’re a fan, Perry, and we hope you’re sharing those treats with your friends. We’ll pass on to our team the idea of an Easter Penguin.
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@mcpizzolato
We no longer own or market the Crunch brand in the US. This ad is from Ferrero who now owns Crunch in the US.
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@MarieSharkey4
@Nestle
Hi Marie, we have a big focus on this currently, and are always looking at ways to reduce packaging and exploring innovative solutions, one example is the 100% sustainable plastic bottle we’ve developed with
@Danone
and
@Originmaterials
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@ritzsalome
@KITKAT
Bonjour, nous sommes désolés pour cette mauvaise découverte. Pouvez-vous nous adresser vos coordonnées par MP ? Merci
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@emilybeeex
Thanks for reaching out! While the first picture is of our natural bliss® Almond Milk Hazelnut flavor, the second and third pictures pertain to our Hazelnut flavor made with milk and cream. You can view both flavors and their ingredient lists here:
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@YasminBelli1
Oi! Anotamos aqui as suas impressões para o time responsável saber o que os nossos consumidores estão achando do lançamento! A sua opinião é sempre muito bem-vinda. 💙
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@fordcows
Hi Matt. We truly value the relationship we have with the cooperatives and farmers we source cocoa from, and want this to continue. (1)
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@Chronexia
Hi there, we're sorry to hear that you had that experience. We'd like for you to have a better experience with the product. Please send us a DM. We'd like to look into this further.
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@sofitoeu
Mocinha deixou mesmo muita saudade João, pode deixar que anotamos com carinho seu pedido! 😊😉
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@SunDevilBK
We like the saying 'good things come in small packages', but we'll let our Marketing Team know you want bigger treats. Thanks!
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@luiz_schier
Poxa, o Mocinha era uma delícia e deixou saudades, né?! Vamos torcer para que ele volte! Agradecemos sua sugestão, viu?Até mais!
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