Miami-Dade Water & Sewer
@MiamiDadeWater
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For account services, visit our website or call 305.665.7477. To report an emergency, call 305.274.9272. This page is monitored 8 a.m. to 5 p.m., Mon.– Fri.
3071 SW 38th Ave. Miami, FL
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Last Seen Profiles
Miami-Dade County's permanent watering restrictions have been expanded due to drought conditions. These restrictions also apply to private irrigation wells.
#WaterWisely
& only on your scheduled days. No watering between 7 a.m. & 7 p.m. For more info:
8
50
131
Snap a photo that demonstrates how water 💦 is essential to daily life & post it with the hashtag
#miamidadewater
by May 4, 2018. For more photo contest details visit
8
18
78
Las restricciones de riego del condado de Miami-Dade se han ampliado debido a las condiciones de sequía. Estas restricciones también aplica para los pozos de riego privados.
#RiegueEficientemente
y solo en los días programados. Para más información:
0
46
73
“We’ve got water!” - Christy Cory, Fort Myers Beach Utilities Director💧For the first time since Hurricane Ian made landfall, there is running water in Ft. Myer’s Beach. WASD crews are working to help restore water services to our neighbors in Southwest Florida.
#FloridaStrong
2
15
66
July is
#SmartIrrigationMonth
! Learn how to
#WaterWisely
to conserve water 💦 and keep your landscape green. Request a free 🌱🌳🌻 evaluation today!
2
13
58
This holiday season remember to “Can the Grease” and “Stop the Clog” to avoid sewer backups in your home 🏡.
2
25
46
Capture a picture of how water is essential to you and tag
#MiamiDadeWater
by April 30, 2021. Visit our website for more details:
#MiamiDadeWater
#water
#DrinkingWaterWeek
#OurCounty
0
3
46
Heavy rainfalls during the last 24 hours associated with Potential Tropical Cyclone 1 have resulted in localized sewer overflows in central Miami-Dade County. A no-swim advisory has been issued, for boundaries:
#MiamiDadeWater
#water
#OurCounty
7
46
43
Thanksgiving Day 🦃 is almost here! Remember to
#CantheGrease
to avoid a sewer backup or 💰 repairs. In this 🎬 clip notice how grease builds up inside the pipe walls. Read more:
4
15
38
Coming soon:
#FixALeakWeek
begins Monday. Check with WASD throughout the week for helpful tips:
2
11
39
Give yourself the gift 🎁 of safety: beware of grinches posing as utility workers trying to gain access to your 🏡.WASD never has to enter your home, has properly marked uniforms, vehicles & IDs. For safety tips:
1
24
30
This morning
@MayorDaniella
joined Chief Operations Officer Jimmy Morales & WASD Director
@RoyWColey
to send off more than 20 essential workers from WASD. They will assist the Ft. Myers Beach water utility repair damage to their infrastructure and re-establish water services.
5
10
34
Our PSA video contest 🎞 is now open!
#OurCounty
’s high school students are encouraged to get their cameras rolling 🎥 and let us know the value of water 💦 and why it’s important to think before you flush 🚽! 👉
@MDCPS
@MDCPSSTEAM
@MDCPSCommunity
2
6
27
Do you know the proper way to dispose of "flushable" wipes? 🗑️🤔🚽
0
16
24
Miami-Dade Mayor Daniella Levine Cava announced the appointment of Hardeep Anand to the position of Miami-Dade Water and Sewer Department (WASD) Director of One Water Strategy. For more information, visit:
#MiamiDadeCounty
#MiamiDadeWater
#OneWater
4
7
24
Staff took
@SFWMD
Executive Director Drew Bartlett and his team to the SW wellfields and the Alex Orr WTP where we discussed the importance of all water and the work the department is doing to maximize this critical resource for our community’s use today and for the future.
0
2
23
We wrapped up
#WomensHistoryMonth
by honoring our
#WomenOfWater
recipients at a ceremony this morning where they were virtually recognized by
@MayorDaniella
and WASD Interim Director Jose Cueto for their dedication, hard work and the vital roles that they each play.
0
1
21
It’s official: October 21 will now be known as “Imagine A Day Without Water Day” in
#OurCounty
! Thank you to
@MayorDaniella
,
@RaquelRegalado
and the
@MiamiDadeBCC
for declaring the proclamation and getting us started on this year’s celebration!
1
4
20
Welcome to the
#FixAWeekLeak
Twitter Relay! We're starting in the Eastern time zone with fellow tweeters from
@citrusbocc
,
@TappyTurtle
,
@NorthGAWater
,
@AccWaterWarrior
,
@ATLWatershed
,
@IndianaOUCC
,
@DurhamWater
, and
@ConcordNHGS
. Join us to learn how to
#FixALeak
!
2
7
20
While
#MiamiDadeWater
continues to operate at full capacity during this ongoing extreme rain event, rain and flood waters being introduced to our County’s wastewater collection system is causing significantly larger flows at our three wastewater plants.
2
5
16
Tag us w/ photos enjoying
#miamidadewater
💦 & we will
#repost
. We may even ask you to be featured in an ad throughout
#OurCounty
.
2
2
17
@ZooMiami
Peggy the elephant never has to worry about buying bottled water to quench her thirst. That’s because an elephant’s trunk can hold 2.5 gallons of
#water
.
Photo credits: Ron Magill
#MiamiDadeWater
#WorldElephantDay
#Elephants
#OurCounty
#ZooMiami
0
6
15
Good luck to all runners 🏃🏻♀️🏃🏽 participating in the
#Tropical5k
and
#MiamiMarathon
(
@RunMiami
) this weekend! Stay
#hydrated
💦 and enjoy
#Miami
’s breathtaking views🌴🌞.
#MiamiDadeWater
#RunMiami
0
7
16
No Anti-Bac or bottled water on the shelves? Don't stress - our water remains safe to drink and when paired with soap, it's one of the best ways to help prevent the spread of COVID-19. For info:
1
11
14
Make sure to shut the faucet off when washing your hands. An older faucet wastes .75 gallons each time you wash your hands for the CDC recommended 20 seconds. That adds up to a lot of wasted water. For additional water conservation tips, go to
0
10
16
WASD crews are on site of a 12-inch water main break located at 300 Biscayne Blvd Way. Drivers are advised to avoid the area of Biscayne Boulevard from SE 2nd Street to Biscayne Way and SE 3rd Avenue to Biscayne Boulevard. Updates to follow.
#MiamiDadeWater
#water
#OurCounty
5
10
16
This
#WorldWaterDay
, we're reflecting on the profound connection we share with water. 💧 From its calming influence to its breathtaking beauty, water unites us all in
#OurCounty
. Let's cherish and protect this life-giving resource.
#WaterlsLife
2
3
15
Groundwater Awareness Week is here! Know where your water comes from!
@NGWA_GovtAffs
#cleanwaterwednesday
0
9
12
With a thumbs up, so starts Roy Coley’s tenure as WASD's director. He is joined by Miami-Dade County Chief Operations Officer Jimmy Morales and WASD Interim Director Jose Cueto. Welcome Roy Coley to the WASD Family.
#MiamiDadeWater
#water
#OurCounty
0
2
15
#miamidadewater
Director meets with the City of Tel Aviv 🇮🇱 to collaborate on water 💦 management efforts.
2
4
15
Due to a broken 16-inch wastewater pipe, a No-Swim Advisory has been issued for a portion of Biscayne Bay. The spill has been stopped and testing has begun. For more information:
#MiamiDadeWater
#water
#ourcounty
1
14
15
WASD Director
@RoyWColey
has a few words to share this
#ImagineADayWithoutWater
💧
Celebrate with us,
@MiamiDadeRER
, and more at this year’s Imagine A Day Without Water festival, hosted by
@MayorDaniella
on 10/23 at
@DeeringEstate
. Learn more at:
0
4
15
Come get tested! Free COVID-19 testing is being administered in your area for Miami-Dade County residents. Walk-ins are available but appointments are preferred. Please refer to the flyer for more information. See you there!
#MiamiDadeWater
#water
#OurCounty
#COVID19
1
11
15
It’s a beautiful day to talk about
#BiscayneBay
! Director
@RoyWColey
joined Commissioners
@RaquelRegalado
&
@EileenHigginsFL
, & Chief Bay Officer
@IrelaBague
for a tour & conversation on efforts to protect water resources with the
@NACoTweets
2022 Federal Fellowship Initiative.
4
3
15
What does a day without water look like at
@jacksonhealth
? Water is essential for infection control and sanitation and many other situations for our health care providers who keep us safe.
#OurCounty
#MiamiDadeWater
#ValueWater
0
8
15
Under the leadership of
@MayorDaniella
, WASD invested more than $550 million in Capital Improvement Projects this last fiscal year to future-proof critical water & wastewater infrastructure to prepare for population growth, climate change & major storms.
0
2
15
The WASD family is thankful for the opportunity to serve you and your family year-round. Enjoy good food 🦃 family 👨👩👦👦 and football 🏈 and remember to
#canthegrease
.
#HappyThanksgiving
0
4
15
This Thanksgiving, make sure to keep fats, oils and grease away from your drains. Pour hot grease into a metal can, let it cool and then throw the can away in the regular trash.
#MiamiDadeWater
#OurCounty
#HappyThanksgiving
#water
#CanTheGrease
1
7
13
#FixaLeakWeek
starts today! Toilet 🚽 and faucet leaks are the most common source of water loss and can happen without you knowing.
#FixaLeak
🔧 today!
#EveryDropCounts
0
6
14
Today
@MayorDaniella
joined by District 3 Commissioner
@KeonHardemon
,
@FLDEPNews
, WASD Director
@RoyWColey
and
@MiamiDadeRER
broke ground on the first phase of Miami-Dade County’s new Connect 2 Protect septic to sewer program.
2
2
14
Opening manhole covers can temporarily alleviate flooding but it introduces additional water to the sewer system & can cause overflows. We don’t want flooding getting into the wastewater system, & we don’t want wastewater getting into our streets, so please keep manholes closed.
1
18
13
Save 💦 & 💰by installing high efficiency fixtures🚰🚽🚿. We have rebate programs that can help you create your dream 🏡!
#FactFriday
#savewater
0
5
13
In response to the recent increase in COVID-19 cases,
@MayorDaniella
has issued a mandatory mask mandate for all county facilities. All County employees & visitors must use face coverings at all times while in WASD facilities, For more info visit:
1
8
14
Today we commemorate
#ImagineADayWithoutWater
. Next time you turn on the tap, think about how essential water is to life and to
#OurCounty
.
1
5
14
Learning about💧-
@RaquelRegalado
invited
@pinecrestfl
officials to tour the Alex Orr Water Treatment Plant to learn about the rigorous testing and high quality drinking water we produce. The Village will be converting nearly 700 properties from wells to our public water system.
0
4
13
Full house at the Smart Water Hackathon! Excited to see young professionals craft data-driven solutions for
#MiamiDadeWater
. Thanks to
@SWAN_forum
@SWAN_NorthAm
@startupfiu
@evoqua
@FIUWater
0
4
13
Congratulations to all of our 2016
#EveryDropCounts
Poster Contest Winners throughout the
@MDCPS
district!
0
2
13
We were happy to partner with
@RaquelRegalado
and show the officials from
@SoMiamiGov
how we treat and deliver millions of gallons of water💧to our customers daily from our Alexander Orr Jr. Water Treatment Plant.
@RoyWColey
@Luis_Gil
#miamidadewater
#miamidadecounty
0
5
12
We showed
@RaquelRegalado
&
@pinecrestfl
‘s
@JosephCorradino
@ShannonDelPrado
@Ahochkammer
one of our state certified drinking water labs where we test our water more than 150K times a year.
1
4
12
#elfontheshelf
❄️🎄wants to make sure only toilet paper is used and flushed!
#nowipesinthepipes
#infrastructurematters
1
4
12
Residents can help lessen the burden that storms can have on our wastewater system during heavy rain events by conserving water. Decreasing shower time, avoiding running the washing machine & dishwasher can help ensure that there are no disruptions to
#OurCounty
's system.
0
2
12
It was an unusual day for our staff at the Central District Wastewater Treatment Plant. While
@IflyMia
may be used to landings at their building- that's not the case for WASD. The banner plane had to make an emergency landing at our Virginia Key facility. Luckily no one was hurt.
1
4
12
Some heroes don't wear capes! A WASD crew rescued a mama duck and her 10 babies from a storm water drain. Firefighters rescue kittens from trees and WASD looks out for our fine feathered friends -
1
4
12
Team
#MiamiDadeWater
is installing a 36-inch water main in Medley using advanced micro-tunneling under the FEC Railroad on NW 106 St. We appreciate your patience & cooperation as we continue to future-proof our infrastructure & ensure safe & reliable drinking water for
#OurCounty
0
2
12
WASD Director
@RoyWColey
toured the Alex Orr Water Treatment Plant today, meeting with the different divisions who work daily to provide the continuous delivery of high quality drinking water to our nearly 2.3 million residents and visitors.
#MiamiDadeWater
#OurCounty
#WASDatWork
0
3
12
Attention all schools, feel free to reach out to us to coordinate career days, presentations 👩🏫, etc. regarding all things water 💦.
@MDCPS
@MDCPSSTEAM
@MDCPSCommunity
A BIG thank you to
@MiamiDadeWater
for donating materials for all our 2nd graders to learn about water 💦 conservation.
@MiamiSup
@MDCPSCommunity
@MDCPSCentral
0
1
4
1
6
11
Team WASD is honored to have taken part in this year’s ‘Imagine A Day Without Water’ festival alongside
@MayorDaniella
,
@miamidaderer
& many more dedicated to spreading the word about the value of protecting and preserving
#OurCounty
’s natural water resources and infrastructure!
0
2
12
While you are enjoying the JLO and Shakira
#SuperBowl
half-time show, WASD will be monitoring water pressures during the Super Flush! 🚽 We protect yourself blind side year-round. For more info:
2
5
12
.
@MayorDaniella
@RaquelRegalado
@CommishDiaz
helped us toast the groundbreaking of our new state-of-the-art drinking water lab with the H20 treated right on site. For more info:
#MiamiDadeWater
#water
#OurCounty
0
4
12
Jack the
#waterelf
💧was spotted this a.m. with his own 🚽. He wants to help us avoid any mischief. Only flush toilet paper to keep the pipes from clogging and causing an overflow mess.
#toiletisnotatrashcan
#nowipesinpipes
#thinkbeforeyouflush
0
6
12
#EarthDay
: Water Conservation 💦tips from our very own D-Rop
@MiChiMu
Thank you for having us!
#OurCounty
#WASDatWork
1
6
11
Access your
#MiamiDadeWater
account online by visiting our website: . If you would like to speak with one of our customer service representatives, please call 305-665-7477. We are also available after-hours. Dial 305-274-9272.
#MiamiDadeWater
#OurCounty
0
5
11
It’s never too late to prep for
#HurricaneSeason
⛈ From how to properly store and conserve water, to how to safely handle your home after, the Hurricane Readiness Guide has what you need to safely get through the season in
#OurCounty
. Learn more at: .
0
5
11
#HappeningNow
: DRop and Allen from
#waterconservation
celebrating
#WorldWaterDay2019
at
@iflymia
. Stop by to say hi! 👋
0
6
11
Dressing as D-Rop is not a game, it’s a lifestyle💧Happy Halloween from your
#MiamiDadeWater
team 🎃
#MiamiDadeCounty
#Halloween
0
3
11
We welcome Kevin Lynskey to the Water and Sewer Department. We congratulate
@LesterSola
for his new position
@iflymia
and thank him for his leadership and contributions to our department.
0
1
10
#MiamiDadeWater
Director
@RoyWColey
and team welcomed District 11 Commissioner
@RobJGonzalezFL
to our Douglas facility and Alexander Orr Water Treatment Plant for a tour and discussion about the work our Department is doing towards building a better future for
#OurCounty
.
1
2
11
HappeningNow: Visit us at
#WestEnd
@FergusonSHS
9am-1pm
@JuanCZapata
Senior Health Fair. Exchange 🚿💡+ more!
0
5
9
Miami-Dade Water and Sewer is monitoring Hurricane Helene and taking all measures necessary to ensure continued services to our community. Stay prepared and read Miami-Dade County’s 2024 Hurricane Guide:
1
6
11
#GIVEAWAY
🚨! One lucky fan has the chance to win 4 tickets and a parking pass to the
@canesfootball
vs.
@bcugridiron
game this Thursday, Sept. 14. Here's how to enter:
1. Follow us at
@MiamiDadeWater
2. Reply to this post with
#WaterIsLife
11
2
10
Many people “eat” water 💦 to stay hydrated.
#DYK
watermelons 🍉 are made up of 92% water? Make sure to enjoy
#NationalWatermelonDay
today with a sweet, sticky treat like these two
#cutiepies
!
0
6
11
Our engineers giving feedback to students at the Young Women’s Preparatory Academy on their Water Conservation 💦 Robotics Project. Coding, designing, & strategy are some of the skills being taught to our
#futuregen
.
#YWPA
@MDCPS
@MDCPSCommunity
@MDCPSSTEAM
1
3
11
#WorldWaterDay
started with a splash in
#OurCounty
thanks to
@mayordlc
, Chief Bay Officer
@irelabague
,
@MiamiDadeRER
Director Lourdes Gomez, WASD Director
@RoyWColey
, and D-Rop!
#MiamiDadeWater
#MiamiDadeCounty
1
2
10
WASD continues to isolate the water pipe. Once staff identifies the area, this will determine if/when, where and scope of a Precautionary Boil Water Order. WASD will continue to issue updates as they occur and notify those affected.
@CommishDiaz
@Cityofdoral
2
11
10
#HappeningNow
: we’re excited to help show how
@MiamiDadeCounty
is using tech to be Future Ready by taking part in
@eMergeAmericas
! Keep an eye out for more updates from day 2 of this great event.
1
2
11
#HappeningNow
: WASD’s Director Kevin Lynskey & Deputy Director
@Hardeep_Anand
discuss the importance of investing in
#OurCounty
’s water 💦 infrastructure at
#ResilientH2O
workshop
@MiamiChamber
@DLCAVA
0
6
10
WASD's Adriana Lamar and Lance Llewelyn accepted an award from AWWA for the department for 50 years of service to the water industry.
0
1
11
LED lights are more efficient & safer than incandescent lights. Saving energy = saving💦! A 60W💡burning 12 hrs/day per year consumes 3 – 6K gallons of 💧 a year? Exchange 3 incandescent💡for energy-efficient bulbs for free.
#Resilient305
#MiamiDadeThrives
0
6
11
The
#CleanWaterAct
is 50 today. Through our infrastructure upgrades, we remain committed to the mission of this legislation that revolutionized the value of water quality & ensures that all waterways in America would remain healthy & protected from pollutants.
#CleanAct50
0
4
11
Big 👏👏👏 to the
#drinkingwaterweek
2017 Photo Contest Winners! See all winning photos in our IG or FB Page.
0
4
10
We're celebrating the exceptional engineers of
#MiamiDadeWater
this
#WorldEngineeringDay
. It’s because of this talented team’s unwavering dedication & innovative work that we can continue to shape the future of our facility, ensuring high-quality, sustainable water for
#OurCounty
0
2
10
#HappeningNow
: The
#MiamiMarathon
is in full swing. Runners hydrating with
#miamidadewater
.
@RunMiami
0
6
9
It's official: the month of April is
#WaterConservationMonth
in Miami-Dade County 💧💧 WASD Director
@RoyWColey
joined
@MayorDaniella
,
@MiamiDadeBCC
, and D-Rop to announce this proclamation & share how
#OurCounty
is helping residents water wisely!
#MiamiDadeWater
#MiamiDadeCounty
0
2
10
Att: High school students. Enter our PSA contest on the value of💦 for a chance to see your🎥 on the big screen
@MDCPS
0
5
10
We love teaching about💧to the next generation. Girl Scout Troop 1911 toured the Alex Orr Water Treatment Plant and
#OurCounty
will be in good hands with these future leaders.
#GirlPower
0
2
10
What’s
#SocialMediaDay
without a selfie.
@MayorGimenez
and WASD Director
@LesterSola
at the WAZE press conference
0
4
9
Celebrate
#NationalLoveYourPetDay
by adopting at
@PetsToLove
's Pet Adoption and Protection Center! If you already have a pet 🐶🐱, what’s their name?
2
5
9
The more you know about water usage the better. Take a look!
0
9
10
The Biscayne Aquifer is MDC's primary ground water source of drinking water. Only about 80 feet below ground. We must protect and conserve.
0
5
10
Taking off 🛫 right with
#MiamiDadeWater
💧 at the
#MIARunway5K
We know that water is essential for the participants of this year’s 5K so we partnered with
@iflymia
to keep runners hydrated pre and post run.
0
1
9
We heard it’s
#NationalPoliceWomanDay
! Saluting all the brave women in uniform 👮♀️. Remember to stay
#hydrated
💦 while keeping
#OurCounty
safe 🚔.
@MiamiDadePD
0
1
10
As the inclement weather begins to subside, the overflow located near SW 17 Avenue and US 1 has been contained. WASD crews continue to work throughout
#OurCounty
to ensure on-going service for the community.
0
3
9
Show our infrastructure and your home's plumbing some ❤️ this February.
#canthegrease
#toiletisnotatrashcan
#nowipesinthepipes
0
7
10
#FunFactFriday
You can save up to 100 gals of water a month(pp) by turning off the faucet while brushing your teeth.
0
7
9
⚠️
@Cityofdoral
UPDATE - All water service has been restored. Affected areas now under Precautionary Boil Water Order. Nearby residents let your water run clear if it appears cloudy.
@CommishDiaz
1
15
9
#miamidadewater
crews reporting some strange 🤔 behavior at a treatment plant. Could it be
#themeg
? 🍿🎬
0
2
10
#DYK
that no matter how generous or stingy Mother Nature is with rainfall,
#OurCounty
is under permanent watering restrictions? It has helped reduce per capita water use by about 12%. Find out your watering days/times:
#Resilient305
#MiamiDadeThrives
0
10
9
Traffic advisory: Water main break at 400 NW 2nd Avenue. WASD crews are on their way. Drivers are advised to avoid the area.
#MiamiDadeWater
#water
#OurCounty
2
9
9