Markprompt
@markprompt
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621
Following
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AI infrastructure for customer support (YC W24)
San Francisco
Joined March 2023
RT @michaelfester: Over the past few weeks, we worked hand-in-hand with one of our flagship customers to overhaul the retrieval system behi…
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RT @michaelfester: Tom @t0m_win flew nine hours during the December holidays to our Markprompt HQ in San Francisco for a hiring trial. The…
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RT @michaelfester: When two of our enterprise clients shared, a couple of weeks ago, that they spent 100+ hours every quarter compiling cus…
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RT @michaelfester: How do you capture the quality of a support interaction? It’s a nuanced question. A short chat can still feel draining,…
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RT @michaelfester: The last major OpenAI downtime, which happened on Wednesday, lasted 1.5 hours. When you’re running critical LLM infrast…
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RT @EffectTS_: Learning Effect by Elliot Dauber, Founding Engineer @markprompt At our October meetup in SF, Elliot shared his experience o…
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RT @EffectTS_: Elliot Dauber will be talking about his experience in learning Effect from scratch as he started working for @markprompt htt…
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RT @michaelfester: Introducing @Markprompt Voice Agents. “Use the same intelligence across all channels.” In addition to text-based inter…
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RT @michaelfester: Why we decided to stay in San Francisco after the @ycombinator batch? To be close to our users. Nothing beats sitting do…
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RT @EffectTS_: Lessons Learning Effect – A talk by Elliot Dauber, Founding Engineer @markprompt. Join us at the Effect Meetup in SF on Oc…
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RT @EffectTS_: Excited to announce the first speaker of our Effect Meetup in SF 🙌: Elliot Dauber, Founding Engineer @markprompt, will sha…
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RT @michaelfester: For decades, software buyers have faced a tradeoff: build or buy? But it’s now clear that buyers have a third alternati…
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RT @michaelfester: One of the things we see consistently at @markprompt is “knowledge base debt” - it’s like legacy code, but for customer…
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RT @michaelfester: Such a blast having @ethanniser on the @markprompt team. Only 3 days in, and already making significant contributions to…
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RT @ethanniser: I'm very excited to share that this summer I will be an engineering intern at @markprompt (YC W24) I'll be in SF for 8 wee…
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RT @HeadlineVC: We co-hosted a private omakase dinner with @markprompt last week at the Headline HQ, joined by a curated group of CX founde…
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RT @alanaagoyal: @markprompt: customer support copilot @milliondotjs: performance copilot @momenticai: ai-generated testing @onedoclabs: pd…
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RT @fixitup2: hey y’all, the friendly folks over @markprompt are hiring a founding engineer check it out if you’re looking for a new thin…
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RT @t_blom: I’ve noticed a pattern with some AI startups that are producing flashy demos with very low customer engagement. They are usua…
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