"You just come in and you just take over," said Councilwoman Yolanda Cooper-Sutton. "How dare you think you can do that?"

@mikekofoed @FOX13Memphis Thank you for your perspective, as always!

RT @Alex_ITRC: Thank you, @KateBieri and @FOX13Memphis, for speaking with @jeverettlee and the @IDTheftCenter about…

As FOX13 has reported, half of all Memphis homes were built before 1978. As the decades go by, insulation wears down. 🏡   "The insulation is something that is solvable," explained a local HVAC expert.

"I was really scared," said Alicia Jefferson, a Cadence Bank customer since 2007. "(I thought), 'How am I going to feed my family?' I didn't want anything to bounce because of the issue."

RT @ITRCCEO: Looking for the latest information on the recent PowerSchool data breach? Catch our President, James E. Lee (@jeverettlee), sh…

Did you know Shelby County gives away $41 million in tax breaks a year? "Shelby County taxpayers, are they getting anything out of this?" asked Shelby County Commissioner Henri E. Brooks.

All parents should freeze their children’s credit. “That's the one surefire way to make sure your child's identity is not going to be misused,” said the @IDTheftCenter president.

Walgreens is also open (for now)!

These are the roads the city of Memphis plans to treat during tomorrow's winter storm ⬇️❄️

Can we expect a boil water advisory this week? What about rolling blackouts? We take your questions to @TVAnews and @MLGW 🌨️💡🚰

"The more you think about it, more alarms come up," Ruth Ferguson said. "I mean, what else do they know?"

"I might have been born at night, but it wasn't last night," the Atoka man laughed.

"I'm still worried about getting home for the holidays for New Year's," a truck driver from Dallas told FOX13. "If I don't make it, you know, it's going to be hard for me and my family."

This is the line of trucks waiting to get into the the Kroger warehouse in Hickory Hill. The facility reopened today after a deadly stabbing on Thursday. MORE INFO:

PAYING FOR RETURNS? According to one report, 66% of retailers have started charging for one or more return methods 💵🛒 "That's really f***** up," said one east Memphis shopper.

Merry Christmas from the FOX13 family! 🎄❤️ @KSolomonReports

TROUBLE IN TOYLAND: How your child's favorite toy might have bypassed safety inspections this year. 🧸⚠️