Jetstar Airways
@JetstarAirways
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Australia's all day, every day low fares airline. Here to help with customer service queries & fantastic offers. Monitored 8am - 8pm, 7 days a week.
Melbourne, Australia
Joined January 2009
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Jetstar welcomes its eighth new Airbus A321neo LR as it gears up for school holidays
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@TruNoom
Hi, we would like to investigate this for you. Please send us a direct message so we can assist further. Thanks, Jaya
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Jetstar announces major revamp of its Boeing 787 international fleet
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Today is the day we return to the skies in New Zealand and we couldn’t be more excited to be back!
We look forward to reuniting New Zealanders with their loved ones and doing our bit to contribute to the local tourism.
📷 IG:
@nzwn_spotter
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It’s not goodbye, it’s see you soon! It’s been an emotional few weeks for our Jetstar family as we say a temporary farewell to some of our services. Thanks for all your support during this difficult period. Please stay safe! We can't wait to welcome you on board again soon ✈️
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@denzelcurry
@Qantas
Hi Denzel, as this involved one of our flights last night, we wanted to let you know we’re urgently looking into this. Once your bag is located it will be delivered to you. We’re really sorry for what’s happened, please DM us if you need further help. Thanks Katie
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Kia Ora New Zealand! We’ll be back in the skies from July 1. The number of flights, routes, schedules and cheap fares can be found here:
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We’re staying home this Easter so we can all fly again soon. 📷: Chung Chieh Choo, Senior Operations Controller
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@jordanwalter
Hi Jordan, thanks for letting us know. I’ve had a look at your booking and can confirm you are listed as ‘female’. Sorry if there was any misunderstanding at the check-in counter - if you’d like us to look into this further, please send us a DM. – Jay
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We operated our first flight from Adelaide to Bali on the new Airbus A321neo LR this morning. Two of the state-of-the-art aircraft are now based in SA's capital, adding 58,000 seats a year on the popular route.
@AdelaideAirport
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Captain Chris Smith finished his 44 year career on a high last week - operating his final flight alongside his daughter, Captain Lauren Smith. Watch:
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@ianbfarquhar
Hi Ian, we’re sorry to see the damaged baggage. Our baggage team are best placed to assist you with this and can be reached here - . Thanks – Dan
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We received this post from a customer and loved it so much, we had to share it with you...
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We will be the first airline linking Melbourne and the Margaret River region, with flights to begin in March 2020. Read here for further details
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Who sets a countdown as soon as they book a holiday? 🙋♀️🙋♂
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Today we celebrated the relaunch of Australia’s only direct service between Sydney and Osaka (Kansai), with our first flight taking off to Japan's food capital this morning. Read more:
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Wild about Asia? 🍜 Visit Bali, Phuket and more for less! T&Cs apply:
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To support our customers we’re offering the option of a credit voucher for new and existing bookings from now until 31 March 2020, for travel booked to 31 May 2020. Request a voucher through Manage My Booking 𝗳𝗿𝗼𝗺 𝟵𝗮𝗺 𝗠𝗼𝗻𝗱𝗮𝘆 𝟭𝟲. More info:
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"Nothing broadens your horizons like a career in aviation." — Captain Georgina Sutton, Jetstar Airways Chief Pilot
#IWD
#womenwithwings
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Georgia has Down syndrome and has always dreamed of being a member of a cabin crew. When our crew heard about Georgia’s wish via a video posted to our Facebook page, they wanted to make it come true. Watch what happened next…
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JQ6 VH-EBE has touched down in BNE. 9yr & 9m passengers later, that was our last Airbus A330 flight
#330to787
#avgeek
http://t.co/oMRlz9u4On
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Introducing our very first flight from Brisbane to Uluru (Ayers Rock)! Experience the amazing Red Centre for yourself with three direct flights a week from Brisbane to Uluru (Ayers Rock).
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[Photos] Our last A330, VH-EBE, dep MEL for HNL last night. Its final JQ flight JQ6 arr BNE in 2hrs
#330to787
#avgeek
http://t.co/3w7JrkozVX
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[Scam alert] We are NOT giving away 232 free tickets to people who fill out a survey! More about
#scams
:
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Got tickets to the
#ALeagueGF
but no flight? We've upgraded to a bigger aircraft on our morning Melbourne-Newcastle flights for 4 & 5 May (Fri & Sat) so there’s 100 extra seats on sale now! We've also upgraded two NTL-MEL flights on Sun, 6 May.
@ALeague
@gomvfc
@NewcastleJetsFC
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[Travel heads-up] In case you're traveling with us through an Australian international airport this week.
Protected industrial action today at
#Australian
int’l airports. Give yourself enough time and arrive early.
http://t.co/XWS2aF9ehJ
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We’re pleased to help form part of the Federal Government’s essential domestic network. We’ll operate 88 flights per week to ensure communities stay connected and help transport critical freight such as mail and medical supplies. More info:
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Today we celebrate the 6th anniversary of our first
@Boeing
787 Dreamliner joining our modern family of aircraft.
Fast forward six years and our fleet of 11 Boeing 787 have flown more than 11 million customers and taken off approximately 40,000 times
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Happy birthday to us! Check out our special
#Airbus
A320 livery. Low fares forever :)
#jetstargeneration
#avgeek
http://t.co/5eT6LWv42M
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@samkerr1
Hi Sam, kindly send us a DM along with your booking reference and full name and we’ll look into this for you. Thanks - Yen
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Crows colours flying high today with our Chief Pilot & passionate
@Adelaide_FC
supporter Capt
@georginalsutton
:)
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For Bonza customers who are due to travel today or who are stuck away from home, Jetstar and Qantas will assist by providing flights at no cost where there are seats available:
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In exciting news, today we're announcing direct flights between Sydney and Japan’s food capital, Osaka, will take off from April 2024. Read more:
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What's so hot about the Whitsunday Coast? Find out with our NEW flights from Sydney taking off in April from $59* -
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The night before a holiday I've known about for two months 😝
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.
@crowssupporters
flying high (literally!) this morning, including our Chief Pilot Capt
@georginalsutton
!
#AFLFinals
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Like many others, Qantas and Jetstar stand with
@RedCrossAU
in support of bushfire affected communities. We have donated $1 million to the Disaster Relief & Recovery Fund & will continue to raise funds with the help of our customers & employees. To donate
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@Leafmalone
Hi there, we’re sorry to hear that this was your experience. Would you mind sending us a DM with more info? We’d appreciate the chance to look into this further. Thanks – Dan
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[Update] JQ7006 and JQ7002 have departed Bali and are on their way home to Australia.
@JetstarAirways
and
@Qantas
plan to operate 10 scheduled and 6 relief flights today. More info:
#Agung
#Bali
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We’re so proud of our people and the way they’ve stepped up to help during this crisis. FO Paul Field has been using his time away from Jetstar to carry out medical missions for the
@RoyalFlyingDoc
service in WA. Watch his interview on the Today Show here:
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Following the signing of a new landmark partnership with Brisbane Airport, today Jetstar will launch an additional half a million low fares seats between Brisbane and international destinations. Read more:
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@TomJWilliams92
Hey, so sorry for the delay. Safety always comes first. Maybe you could have improved the playlist
#liveperformace
? ;) - Em
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40 contest winners in their Spider-Man costumes helped us launch our
@Jetstar_Japan
Spider-Jet in Tokyo yesterday :)
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We want to help get as many
@melbournefc
fans as we can over to the West this weekend, so we’ve added extra flights between Melbourne (Tullamarine) and Perth for the Prelim Final. Our fares start from $282. Book here:
#afleaglesdees
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We’re excited to let you know that the Qantas Group has secured up to 36 Airbus A321 XLR (extra long range aircraft). Read more about our new aircraft here:
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[Blog] Keeping it in the family - father & son pilot an A320 together:
http://t.co/tr9kK8yXsr
#video
(via
@9NewsSyd
)
http://t.co/VaHYIyehSi
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Jetstar boosts reliability and punctuality with seventh Airbus A321neo LR and check-in time changes
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[Travel update] All Bali flights cancelled today:
#MountAgung
#volcano
Our senior pilots will make an assessment about tomorrow’s flights and we will post our next update by 7pm tonight.
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We’re introducing new wellbeing measures to give you peace of mind as we prepare for flying to return.
Find out more:
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For
@melbournefc
supporters hoping to get to WA for the Prelim, we’ve just added two extra flights between Melbourne and Perth on Friday and Saturday. Booking details here:
#AFLEaglesDees
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Jetstar launches the first ever direct flights from Sydney to WA’s Margaret River
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If you have any questions about your travel to or from Melbourne with us over the next seven days, you can find the latest info here
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Today we’re standing
#withNepal
& donating $1 of every fare sold online to
@WorldVisionAus
(
http://t.co/F4HAPRgqyK)
http://t.co/Z0GL8JbOzq
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Rarotonga here we come! Jetstar’s inaugural flight from Australia to the Cook Islands took off from Sydney Airport tonight — the first time an Australian airline has serviced the South Pacific route since Ansett three decades ago:
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We're so excited to announce we'll be launching direct flights between Melbourne and Fiji (Nadi) from 16 December 2023*, ready for the busy Christmas holiday period:
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Jetstar has today announced a significant boost to its New Zealand flying network, with nearly 150,000 more seats to be added across domestic and Trans-Tasman routes in 2024, in response to increased demand for low fares travel. Read more:
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We're excited to announce that we’ll be flying direct from Sydney to Hervey Bay from May 26, 2021. Book now:
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Jetstar will offer special fares today and tomorrow to Tigerair customers stranded in Bali due to cancellations
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Our thoughts go out to everyone in
#Christchurch
impacted by this terrible event. For those flying with us into or out of the city today or tomorrow, we have options available to you should you want to change your travel plans. Further details-
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Kick off your career in the flight deck with our one-of-a-kind cadet program! Applications close Sunday
#highflyers
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@JamilaRizvi
Hi Jamila, we’re sorry to hear that this has been your husband’s experience and can understand that this must be frustrating. Can you please send us a DM with his booking details? We’d like to look into this further. Thanks - Dan
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Today's a big day for us! We're unveiling a new uniform for frontline staff. We can't wait to share the new look which is one of many investments we're making in the airline.
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Monday 18 March 2024 - JQ43 Melbourne to Denpasar (Bali)
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Our flights to/from
#Bali
are currently operating as scheduled after a minor eruption at the
#MountAgung
#volcano
earlier today
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Happy April Fool’s Day and thanks for joining in on the fun! 😆 Were you keen on being on the inaugural flight? 😏
While Laerton might not be a real place, all that amazing vision sure is. If you liked the look of Laerton, you’ll love Tassie!
There’s no better time to visit!
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Jetstar set to expand Perth network, including three new international routes
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Jetstar's new flights to
#Vietnam
will take off for the first time from
#Melbourne
today and
#Sydney
tomorrow
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Love was in the air last night on JQ419 when a customer surprised his girlfriend with an on-board proposal. Watch the video here
@jetstarnewsroom
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We're glad Jessica could help Haley out :)
#customerservice
#aboveandbeyond
— Australia’s most helpful hostie
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From tomorrow we'll be keeping a closer eye on carry-on bags at domestic Aus boarding gates:
http://t.co/9uArQWDS4P
http://t.co/lGg4aTpCOE
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Life is basically just spent planning your next holiday 🍹
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Aspiring pilot follows in dad’s footsteps as he joins one of Jetstar’s biggest ever pilot recruitment drives. Read more:
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[Photos] We celebrated Elizabeth Jordan’s 103rd birthday at
@BrisbaneAirport
this morning :)
http://t.co/eCCkxypYw5
http://t.co/IPv7NLuax3
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We're feeling the love after seeing our first flight dedication on board. Happy
#ValentinesDay
!
#FlightDedications
http://t.co/ObpCW3v0F9
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Pleasure to have
@richardquest
stop by Sydney for
#flywithquest
& chat with our CEO Jayne Hrdlicka. JQ3 SYDHNL next!
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Update: Our IT systems are beginning to stabilise, and flights on Saturday 20 July are currently planned to operate as scheduled. Please follow latest updates here:
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1/2 A travel voucher is now available to those with flights booked until the end of July^ and we’ve extended the redemption period of travel vouchers so you now have up to two years to travel. You can request your voucher here:
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2/2 Any customer who has already received a Jetstar Airways voucher since March 1 2020 will have the extension automatically applied. More info here:
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