@Tesco Exactly as you asked , sent a direct message . Keep getting automated messages messages going round and round and round for a whole week , after my tweet on here reaching out for support. It was Michael who responded asking for a DM which I sent immediately

@BurgerKing how to contact BK in Gran Canaria please?

@Pret Overcharged at BHX for lunch items. No way of contacting or going back. Seems were charged twice for items bought

@HouseofHelpers- last order collected in store before it closed down need to return or exchange. No response to CS emails. Previously would have taken to store to return it or exchange. So stuck with a product bought online thats not suitable.

@HouseofHelpers I have sent DM again, but nobody has contacted me. Pls reply

@HouseofHelpers Hi Maisie I’ve already uploaded the pictures, but happy to send my personal order details. If you would kindly DM first so the trail stays consistent. Otherwise, somebody random will pick it up.. once I have your DM, I will respond. Thanks

Disappointing

@M3CommunityUS i’m a UK based doctor and for months have been seeking simple support from M3, no one is helping – I have hundreds of pounds accumulated and it’s not being accessed, this is so wrong, your support team just ignore my emails

@HouseofHelpers order placed 30 November no sign of it

@Nissan Pls respond….’DM is blocked

@Nissan thanks for your reply asking me to DM – I’ve tried but it seems Nissan has blocked direct messages. Please let me have an email or some other way if you would like to help – this situation does need to be resolved- it’s dangerous can’t believe CS left it

@HouseofHelpers hi there’s a problem with one item I recently had delivered. It’s giving me some problems. Hope you can help?

@Pret CS no knowledge of shop closing early or when was closed for 10 days – no notice, we aren’t getting what the subscription offers. Staff make no apology Get hand out free drinks to those that they want to! What’s going on? Why is head office not interested? This is serious.

@Pret what happened to the Solihull Pret? – 2x in past week closed early – no advance notice; you advertise 5 drinks/day but we can’t get them if close early. Staff totally lied this morning saying we did not close early – I went by 3 pm and shop was shut! “CLOSED”. This is bad

@Pret why do you keep closing before advertised to do so? Have missed getting drinks because close abruptly no warning and no notice, I’ve taken a picture today of their opening hours, I walked past there 1/2 hour earlier, no notice given, came back to get coffee and “closed”

@Pret I did and no one responded! I don’t want to put it openly here. If you send me a DM I can reply directly to that with the email account. I’m hoping you will help me!