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House of Fraser Help Profile
House of Fraser Help

@HouseofHelpers

Followers
9K
Following
10
Statuses
35K

We're here to help Mon-Fri between 8am and 6pm. Send us a tweet or a DM and we'll get back to you.

United Kingdom
Joined March 2015
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@HouseofHelpers
House of Fraser Help
10 months
@ThomasTellsIT @ThomasTellsIT If you have any further inquiries or require further assistance, please do not hesitate to contact us. Our team is always available and ready to help you in any way possible.
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@HouseofHelpers
House of Fraser Help
10 months
@ThomasTellsIT @ThomasTellsIT Hi, If you require further assistance please DM us and an agent will be more than happy to assist you further. Many thanks, Rachael
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@HouseofHelpers
House of Fraser Help
10 months
@TarliahB3396 @TarliahB3396 Hi Tarliah, please be advised as soon as the first agent is available you will receive a replay in your DM. Kind regards
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@HouseofHelpers
House of Fraser Help
10 months
@kerrymathieson @kerrymathieson I hope you are doing well. Please get in touch with us again if you need help, we'll be pleased to help. Stay safe! Thanks, Syakur
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@HouseofHelpers
House of Fraser Help
10 months
@_Laoise_ @_Laoise_ Dear Laoise . Thank you for your post. You can DM us with your inquiry. Thanks, Nor.
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@HouseofHelpers
House of Fraser Help
10 months
@nicolapike1 @nicolapike1 Hi Nicola, how are you? I am so sorry to hear that you are not able to log into your account. Please message me privately so that I may assist you. Thanks :)
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@HouseofHelpers
House of Fraser Help
10 months
@Hunar6988 @Hunar6988 Hello Hunar. Thank you for reaching out to us. I'm sorry to hear about the issue you're facing. You could send us your details privately via message with your information and we'll get back to you as soon as possible. Thank you, Ezy
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@HouseofHelpers
House of Fraser Help
10 months
@StephyAsh84 @StephyAsh84 Hi Stephanie, thank you for reaching out to us via social media. I am truly sorry to hear that you are not happy with our service. Please contact us through a private message, so that we may try to help you with this issue. Kind regards. Kenan.
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@HouseofHelpers
House of Fraser Help
10 months
@StephyAsh84 Hi @StephyAsh84 Thank you for getting in touch. I hope you are well. I'm sorry you had such experience with our service I will be happy to help you. Please, send as a DM, with your order details, to be able to assist you. Regards, cs
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@HouseofHelpers
House of Fraser Help
10 months
@LynseyM97250119 @LynseyM97250119 Please feel free to reach out to us if you have any questions or concerns. We are always here to help. Thank you once again for choosing our services. Arnela Cs
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@HouseofHelpers
House of Fraser Help
10 months
@filmAlive Hi @filmAlive, thanks for your post. I'm sorry to hear this. So we can look into this, could you please DM us with your order details. Thanks Darshu
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@HouseofHelpers
House of Fraser Help
10 months
@courttanswell @courttanswell Hello Courtney, thanks for reaching us. Please send us a DM so we can check this for you. Your CS
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@HouseofHelpers
House of Fraser Help
10 months
@JenMlon1 @JenMlon1 Hi Jen, thank you for reaching out to us. We hope you are well. We are sincerely sorry to hear you wish to return some items, but the store has closed. So that we can further assist with this, could you please kindly send us a DM with your order details? Thanks, Tammy
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@HouseofHelpers
House of Fraser Help
11 months
@studio22artz @studio22artz Thank you for that. Kind regards, Lejla, Customer service.
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@HouseofHelpers
House of Fraser Help
11 months
@lande2671 Hi @lande2671 , thank you for reaching out. We're sorry to hear that you're having trouble with returning your order. In order to assist you further, could you please send us a DM with the details of your situation? - JR
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@HouseofHelpers
House of Fraser Help
11 months
@lande2671 @lande2671 Hi Gary, thank you for contacting us. I am sorry that you would like to return the order. To allow us to assist further, could you please drop a DM to us and we will get back to you as soon as possible. Thanks, House of Fraser.
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@HouseofHelpers
House of Fraser Help
11 months
@studio22artz @studio22artz Thank you. We will be back to you. Kind regards, Lejla, Customer service.
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