Homebase Customer Services
@Homebase_help
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If you have a query, please DM us – we’re here to help and will be online all week between 9am – 6pm. Or, for Home & Garden inspiration, follow @Homebase_uk ✨
UK
Joined September 2011
@PompeyDriver @Homebase_uk Hi, we're sorry to hear that! Please reach out to us through the following link, and we'll get back to you as soon as possible:
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@BiliousOldGrunt @Homebase_uk Hi, if you can please reach out to us through the following link with the items we can look into this, and we'll get back to you as soon as possible:
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@BiliousOldGrunt @Homebase_uk Hi, if you can please reach out to us through the following link with the items we can look into this, and we'll get back to you as soon as possible:
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@Haddy51 @Homebase_uk Hi, Please reach out to us through the following link, and we'll get back to you as soon as possible:
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@BeckyWa96125119 Hi, we're sorry to hear that! Please reach out to us through the following link, and we'll get back to you as soon as possible:
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@polarmatrix @Homebase_uk Hi, we're sorry to hear this, we'll share with the isntore team. If you'd like to discuss further, please reach out to us through the following link, and we'll get back to you as soon as possible:
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@Fragile2004 @Homebase_uk Sorry this one is discontinued however we do have a similar one in stock
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@DrLeanneGreene1 @HouseBeautiful @Homebase_uk Hi Leanne, thank you for getting in touch. We're so sorry to hear of the issues you are facing and can see you have also emailed in. A member of the team will pick this up and be in touch with you to support further.
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@antonylast @Homebase_uk Hey! All of our orders are subject to change, so we'd generally recommend buying as soon as possible so you don't miss out. 😊
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@shortlew @Homebase_uk Unfortunately the store wouldnt be able to sell off the display if it is due back in stock. Its likely that as long as the stock arrives in depot when expected it could be delivered prior to Christmas.
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@shortlew @Homebase_uk Hi Lewis, looking at the depot information we should receive more stock mid December, however I would recommend adding your email to be notified when back in stock for delivery. You will see a section under the product on the website to do this.
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@Gag83G @Homebase_uk Unfortunately, that is the case but we are happy to check on stock levels in any stores you are able to get to
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@Gag83G @Homebase_uk Hi, we're sorry to hear that! Please reach out to us through the following link, and we'll get back to you as soon as possible:
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@HilsleyRichard @Homebase_uk you can call our Customer Service Team on 0333 003 7084 if the phone preferred option.
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@HilsleyRichard @Homebase_uk We are sorry for this but we would need detials of the order to be able to look into this for you. If you can reach out to us via the link we are happy to look at how we can get this sorted for you as quickly as possible
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@HilsleyRichard @Homebase_uk Hi, we're sorry to hear that! Please reach out to us through the following link, and we'll get back to you as soon as possible:
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@maryam_a_ Hi, we're sorry to hear that! Please reach out to us through the following link, and we'll get back to you as soon as possible:
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@nicolajayranson @Homebase_uk @KFC_uK @arrivanortheast @GreggsOfficial Hope you had a lovely birthday Nikki! 🎂🎉
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