Arriva North East
@arrivanortheast
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We’re here Mon-Fri 9am-5pm excl. bank holidays to answer your queries, provide you with live travel updates and share the latest Arriva news. See you on board!
North East
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Due to indefinite industrial action at Go North East, we will be accepting Go North East Tickets free of charge where shared routes operate from Saturday 28th October until Friday 10th November 🚍
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1/2 Due to industrial action at Go North East from Saturday 30th of September until Friday 6th of October we will accept Go North East Tickets free of charge in the following areas.
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In recent months, our services across the region have unfortunately been impacted by the well documented national bus driver shortage.
This has escalated within the last few weeks, resulting in serious challenges on the delivery of our timetabled services.
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Our colleagues across Arriva Group are deeply saddened to hear about the death of Queen Elizabeth II. Our thoughts and condolences are with the Royal Family at this very sad time.
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From Sunday 26 March, we will be working in partnership with Go Northeast to deliver improvements to the Coast Road 306 and 308 services.
For full details please visit
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A very happy 90th birthday to
@guidedogsuk
! We’ve been delighted to support the
@guidedogs_ne
team with their training, and we hope to continue to support them for many years to come.
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😍🤩
Feel very privileged to have had a look around
@arrivanortheast
's brand new E400MMCs today!
Current vehicles in the depot are 7563/67/69/71/73
Massive thankyou to the staff that arranged and made this possible!
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1/2 From the 12th March, we are launching Tap on - Tap Off
Simply tap on the driver’s ticket machine when boarding the bus, then tap again as you get off.
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Following the exact fare policy onboard our buses and with the help of our customers, we’ve been able to gift over £260,000 to the NHS Charities Togethers. We’re delighted to have gifted so much to help improve services for patients and help NHS staff and volunteers.
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This year we’re supporting
@PoppyLegion
's
#PoppyAppeal
, to show our gratitude for and pride in the whole Armed Forces community, past and present.
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The industrial action planned to commence on Sunday 21st April will no longer go ahead and bus services will be running as scheduled. We know this will be a relief to customers.
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Merry Christmas from all the team at Arriva UK Bus 🎁
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2/2 Great North Road / Brunton Land / Newcastle Haymarket
Earsdon / North Shields
Durham / Newcastle
Cramlington / Newcastle
Annitsford / Quorum / Newcastle
This is in addition to the existing arrangements already in place on services 306/308.
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Travel by bus this winter for just £2 - from 1st January to 31st March a single bus journey will cost no more than £2. Find out more at
#GetAroundforTwoPound
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Get round for a £1
Out and about this weekend catching up with friends?
Whatever your plans, you can now travel with us for just £1 or less, if you're 21 or under
Visit for more details
🚍
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From today, we will be working in partnership with Go Northeast to deliver improvements to the Coast Road 306 and 308 services.
For full details please visit
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1/2 Industrial Action Cancelled - Jesmond
Arriva are pleased to confirm that following constructive consultation with Unite, the proposed industrial action which was due to commence on 21st October will no longer take place.
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BY POPULAR DEMAND... OUR KIDS GO FREE OFFER IS BACK!! 🚍🧒🆓
From 27/05 until 09/06, up to 3 kids 11 years old and under can travel free on any Arriva North East service with a fare-paying/pass-holder passenger.
Full info here:
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On Remembrance Sunday we’ll be offering free travel for our serving Armed Forces personnel (both regular and reservists), veterans and cadets. 🌹
🚍 When you board, show your ID card or veteran’s badge.
📜 T&Cs apply
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From Sunday 26 March, we will be working in partnership with Go Northeast to deliver improvements to the Coast Road 306 and 308 services.
For full details please visit
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Please take a moment to read our update regarding the latest lockdown 👇
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Due to industrial action at Go North East from Saturday 14th of October until Friday 20th of October we will be excepting Go North East Tickets free of charge where shared routes operate.
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The brand new Durham city bus station opens today!
We will have staff on hand all week to assist you with any questions you may have. For stand information visit
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To celebrate 100 years of the Royal British Legion, we have added an extra special wrap onto a few of our buses. The
@PoppyLegion
is a lifeline for thousands and we’re proud to be supporting them.
If you’d like to donate, please visit their website:
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It's Christmas Day!!
Wishing all our team, customers and partners in the region a Merry Christmas! 🎄🎅
From all of us here at Arriva North East 🚍
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Congratulations to Steve Humphreys from our Blyth driving team, who has completed an incredible 35 years serving the community of the North East!
Well done, and thank you from all your colleagues and customers. 👏🚌💙
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Following the recent announcement from the Prime Minister on the 27th November 2021; we will continue to follow government guidance, the safety of our customers and teams remains our priority. We will share more details around travelling with us as soon as possible.
#ArrivaNE
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Moorsbus is back! 😍
👉Services run Saturdays, Sundays, and Bank Holidays from 1 July until 28 August 2023.
See the beautiful scenery from an Arriva bus, plan a walk on the Moors, or maybe visit a pub, all for just £2 per single journey 😃
More:
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In memory of all those who have given their lives in the line of duty, we will be observing a 2-minute silence at 11:00am today. During this time our buses may pull over and remain stationary if it is safe and legal to do so.
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Inspiring hope when it was needed most, Captain Sir Tom Moore raised more than £32m back in 2020 for the NHS, by walking 100 laps of his garden before his 100th birthday. Rest in peace.
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In memory of all those who have given their lives in the line of duty, we will be observing a 2-minute silence at 11:00am today. During this time our buses may pull over and remain stationary if it is safe and legal to do so.
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Howay the lads! ⚽
Good luck to
@NUFC
in tonight’s EFL Cup final! 🤞
If you’re heading out this evening, plan your journey on the Arriva UK Bus App and let us do the driving. 🎫🚌
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KIDS GO FREE - ALL SUMMER!*
We are really excited for the return of our ‘Kids Go Free’ offer across the North East this summer whilst the kids are off school! 🚍☀😎
*Terms & Conditions apply
👉 Full information here:
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We want to assure you, we’re exploring every avenue possible to rectify this situation.
We’re mindful of how negatively we are affecting some of our customers and our communities every day, and for this are we genuinely sorry.
Please visit
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Happy International Women’s Day! We are proud to be taking part in the Choose to Challenge campaign: and raising our hands to show our pledge to equality in the workplace.
#ChooseToChallenge
#IWD
#IWD2021
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From 9th July 2023, we're making some improvements to Service X66/X67!
👉 Services will be increased to every 15 mins ⏲🚍
👉 Stay out later for less, we're introducing more evening journeys so you can avoid that taxi fare, the last bus from Middlesbrough Mon-Sat: 2225! 🍻 🏖
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On Remembrance Sunday, we'll be offering free bus travel for serving Armed Forces personnel (both regular and reservists), veterans and cadets. When you board, show your Armed Forces ID, Armed Forces Veteran ID or MOD issued Veteran’s Badge. T&Cs apply
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On Remembrance Sunday we’ll be offering free travel for our serving Armed Forces personnel (both regular and reservists), veterans and cadets. When you board, show your ID card or veteran’s badge. T&Cs apply
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Happy New Year from all the team at Arriva UK Bus.
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We're currently experiencing cancellations & delays due to severe weather in the region. Please continue to check our social, website and app for service further service updates.
If you are travelling today please take extra care and allow extra time for your journey. ❄️⚠️
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Durham 🎅🚍 is back
This weekend some amazing drivers from our Durham depot will be driving around with Santa to spread some festive cheer.
Please see below the stops planned for Saturday and Sunday this week.
🎅🎅🎅
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Happy birthday!! We love the cake 🍰💙
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FREQUENCY INCREASE! 🚍👇
We're increasing the Sunday daytime frequency of Service 7 between Darlington and Durham to every 30 minutes from 9th July 2023!
Find the new timetable here:
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Happy World Book Day! Can you guess which book characters our drivers and depots dressed up as? 📚
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Service Update from 26th March
On Sunday the 26th March, we will introduce some service changes in South East Northumberland and Tyne & Wear for full details please visit
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North East Tap on Tap off launch and Fare Changes
Contactless fare capping is launching across all North East buses from Sunday 12 March 2023 with changes to fares and zones
For full details please visit
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Service Update from 26th March
On Sunday the 26th March, we will introduce some service changes in South East Northumberland and Tyne & Wear for full details please visit
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Due to industrial action at Go North East from Saturday 14th October until Friday 20th October, we will be accepting Go North East Tickets free of charge where shared routes operate.
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Get round for a £1
Out and about today? Whatever your plans, you can now travel with us for just £1 or less, if your 21 or under.
Click link for more info
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We are aware of an IT issue which is impacting displaying up to date information on the website and app – the team are investigating now and hope to have a resolution shortly.
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With the countdown to Christmas swiftly underway we've got your travel plans covered this festive season.
Details of our festive bus times throughout the region can be found here
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This
#MissingChildrensDay
We are supporting
@missingpeople
and their
#GiveHopeCampaign
to save lives by creating better and fairer support for missing people and their families.
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Get around for just £2! From 1st January to 31st March a single bus journey will cost no more than £2. So, wherever you’re heading, why not get there by bus? Find out more at
#GetAroundforTwoPound
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Service Changes from 2nd April
On Sunday the 26th of March, we are making some changes to our service in Middlesbrough, Darlington and Whitby for full details please visit
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🚍 SERVICE UPDATE: Timetable and route changes will be made in the South East Northumberland and Tyne & Wear areas from Sunday 29 August. Full details here
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The Country Bus links the North East with scenic Swaledale and Wensleydale in the Yorkshire Dales National Park. The service runs on Sundays and Bank Holidays from 15th May until 23rd October 2022. Read here at:
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This
#WorldCarFreeDay
, consider if your next car could be by bus 🚌 If each month everyone swapped one journey by car for one by bus, there would be a billion fewer car journeys and the UK’s carbon dioxide emissions would be reduced by 2 million tonnes a year
#CarFreeDay
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🚍👪 KIDS GO FREE THIS HALF TERM 👪🚍
Between 21/10 & 05/11, up to 3 children aged 11 and under can travel for free on any Arriva Northeast service, all day every day, when with a fare-paying adult or a valid travel pass holder.
For more details visit
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Road conditions have deteriorated overnight from snow & ice, buses may have to travel slower than normal, this may cause some delays throughout the morning until road conditions improve ❄
👉 Please allow extra time for your journey this morning and check the Arriva UK Bus App.
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In memory of His Royal Highness The Prince Philip, Duke of Edinburgh, some of our drivers will be observing a minute’s silence at 3pm today. During this time, our buses may pull over and remain stationary, if it is safe and legal to do so.
#ArrivaNorthEast
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Service Update Fares & Zone Changes
We are making some changes to our fares and fare zones within the North East from the 5th of November.
For full details please visit
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Tomorrow, Newsham/Plessey Rd Rail Crossing is closed, service X10 & X11 will divert via Old Laverock Hall Rd, Park Farm Villas & Broadway direct to Blyth bus station. 🚧
A shuttle service will operate between Blyth & Newsham. Services from Blyth will divert vice versa. 🚌
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Due to the expected adverse weather conditions in the area, the National Trust site at Cragside has taken the decision to remain closed tomorrow.
🚍 Service X14 will not serve the Main Entrance on 20/10 and will resume when the site re-opens. More:
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Due to the current weather conditions a number of our services are not operating. Please check the app for full details. Sorry for any inconvenience caused.
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You can now travel by bus for just £2! From now until 31st March a single bus journey will cost no more than £2. Find out more at
#GetAroundforTwoPound
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Due to staff shortage, the following journeys will not operate Friday 25.11.22
X22 To Newcastle, 0849, 0949, 1249, 1529, 1709, 1844
X22 To Ashington, 1245, 1425, 1525, 1730, 1945
X21 To Newcastle, 1115, 1255, 1355, 1555
X21 To Newbiggin, 0955, 1055, 1355, 1640, 1815
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🎁🎉🎪 PRIZE DRAW 🎁🎉🎪 - 2x VIP Tickets for
@loosefest
are up for grabs on our Facebook page, head over to
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KIDS GO FREE THIS EASTER
Between 1st April and the 16th of April, up to three children aged eleven and under can travel for free on any Arriva Northeast service, all day every day, when accompanied on board by a fare-paying adult or adult with valid travel pass.
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From 9th July 2023, we're making some improvements to Service X66/X67!
👉 Services will be increased to every 15 mins ⏲🚍
👉 Stay out later for less, we're introducing more evening journeys so you can avoid that taxi fare, the last bus from Middlesbrough Mon-Sat: 22:25! 🍻 🏖
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Travel by bus this winter for just £2 - from 1st January to 31st March a single bus journey will cost no more than £2. Find out more at
#GetAroundforTwoPound
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As part of the development of Durham City, the bus station is now closed for redevelopment. All services will now use Millburngate and North Road. Staff will be on hand to help with your journey, but take a look at the new stands to find out where your bus will now be stopping.
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DUE TO AN RTA, MOOR FARM ROUNDABOUT BETWEEN A189 SOUTH & A19 SOUTH IS CLOSED. SERVICE X8 IS DIVERTING FROM CRAMLINGTON SHOPS VIA DUDLEY LANE, SOUTHFIELD GREEN, DUDLEY FERN DRIVE & ANNITSFORD SHELL GARAGE. VILLAGE RD, KLONDYKE & ANNITSFORD CH WILL NOT BE SERVED
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St Marys Place Road is closed due to emergency water main repairs. Service 308/X7/X8 will divert via Barras Bridge and Central Motorway. This is causing delays of 30 mins to an hour during peak hours. Some cancellations are inevitable.
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@Lovehasnowords1
Hello, From the 17th of April, all Arriva customers are being asked to only use contactless payment or digital M-Tickets. Arriva drivers will not be able to provide change to customers and any over payment of fares will be donated to the NHS COVID-19 Appeal, ^CW 1/3
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Christmas is almost here!🎄🎅
To find out details of our service offering for Christmas and New Year 2023-24 please visit:
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And it’s with a firm hand we all slam the door on 2020, and welcome on in 2021! From all of us at Arriva, cheers 🥂
#NorthEast
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Explore the Northumberland Coast from Newcastle this summer on board the X18.
Single journeys only £2. To see where the X18 can take you this summer visit
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Dalesbus is back for 2024! In partnership with
@Dalesbus
Community Interest Company, we once again connect the Tees Valley area with the picturesque Yorkshire Dales.
📆 From May 5th to October 20th
💷 Adult single fares capped at £2
👉 Plan your journey
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1
6
In memory of all those who have given their lives in the line of duty, we will be observing a 2-minute silence at 11:00 am today. During this time our buses may pull over and remain stationary if it is safe and legal to do so.
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0
6
Good Morning! Our team are online today from 10:00 until 16:00, so if you have any questions just drop us a tweet
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When you see your bus approaching the bus stop, hold out your arm until the indicators come on. This will let the driver know you want it to stop.
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1
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From 9th July 2023, we're making some improvements to Service X66/X67!
👉 Services will be increased to every 15 mins ⏲🚍
👉 Stay out later for less, we're introducing more evening journeys so you can avoid that taxi fare, the last bus from Middlesbrough Mon-Sat: 2225! 🍻 🏖
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Lumiere returns to Durham this month, go by bus on Service 6 or 7 for no more than £2 each way!
👉 Get off at Leazes Bowl and you’ll only be a short walk away.
🚍 We're running extra services returning from Durham at 1957, 2057, 2157 and 2257
@artichoketrust
@lumieredurham
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Service update. Darlington service 19. Due to technical issues the 1810 from Northgate is delayed but will run
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🚍 KIDS GO FREE THIS SUMMER 👪
From 23rd July until 4 September, up to three children aged 11 or under can travel for FREE on any Arriva Northeast service, all day every day when accompanied by an adult aged 18 or over.
For more details please visit
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1
5
Dalesbus is back for 2024! In partnership with
@Dalesbus
Community Interest Company, we once again connect the Tees Valley area with the picturesque Yorkshire Dales.
📆 From May 5th to October 20th
💷 Adult single fares capped at £2
👉 Plan your journey
0
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We have been advised by Northumberland County Council that the rail crossing at Bedlington Station will be required to close on evenings and Sundays for the next two weeks. (from 06/05)
Services 2 & X21 are affected
Full info:
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Service 5/5A will not serve Eldon Lane after 6pm every evening until further notice due to multiple incidents of anti-social behaviour. We continue to work with our TravelSafe partners and local authorities to resume normal service as soon as it is safe to do so.
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Services are operating to a Sunday service tomorrow, normal services will resume Tuesday🚌☀
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Wishing all of our team and followers a Happy New Year!
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@marykfoy
Many thanks for bringing this to our attention and I can confirm it has been passed on to our Operations Team to investigate immediately ^DC
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Your safety is our priority when you travel with us:
✔️ Face coverings must be worn at all times. Unless exempt
✔️ Be considerate of others travelling and supportive of our drivers
✔️ Windows need to stay open for ventilation
✔️ We continue to operate an enhanced cleaning regime
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Due to higher than normal driver sickness, there is likely disruption to some X12 and 64 services that operate out of our Durham depot today.
Please check before you travel and we apologise for any inconvenience caused. ⚠️
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Happy Mother’s Day to all the amazing Mums and Mother figures 🌹
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Services in the North East are operating to a Sunday service today, normal services will resume tomorrow 👑🚌
#BankHoliday
#Coronation
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Pop down to Teesside Park this Saturday to see Santa for free on board our X12 Christmas bus.
Between 11am and 3pm we have Christmas crafts, the opportunity to write your letter to Santa and get a small gift from Santa himself!
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