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@GoodwaterCap

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We are consumer tech investors empowering exceptional entrepreneurs everywhere to change the world for good. Learn more at

Joined April 2014
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@GoodwaterCap
Goodwater
7 years
In the under 30 crowd, Snapchat Stories win over Instagram Stories by more than 3:1.
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@GoodwaterCap
Goodwater
7 years
People under the age of 30 use Facebook and YouTube *a lot*. Instagram tied with Snapchat for third place.
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@GoodwaterCap
Goodwater
7 years
These 5 companies appeal most to users under 30 yrs old @venmo @Snap @Spotify @instagram @lyft
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@GoodwaterCap
Goodwater
7 years
Congratulations to @monzo - very excited to be working w/ them! Welcome to the Goodwater family!
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@GoodwaterCap
Goodwater
4 years
1/ Thrilled to announce that we are growing our Early and Growth Stage Investing teams in 2021! Read more about our four open roles, Goodwater’s mission to empower exceptional entrepreneurs, our global mandate, & unique focus on consumer technology here:
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@GoodwaterCap
Goodwater
7 years
Check out our 2nd Thesis report on @blueapron , the first US eComm IPO since Etsy: #blueapron #ecommerce
@chchien
Chi-Hua Chien
7 years
“Begun the Dinner Wars Have” Amazon+WholeFoods vs BlueApron, 1st US eCommerce IPO since Etsy @GoodwaterCap Thesis:
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@GoodwaterCap
Goodwater
7 years
Redfin is a case study of improving an offline industry through direct-to-consumer tech. How does @Redfin work?
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@GoodwaterCap
Goodwater
3 years
Excited to release our @Coupang Thesis! Learn more about how Coupang built a $58B+ company and how it stacks up against global e-commerce players. #CoupangIPO
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@GoodwaterCap
Goodwater
7 years
Amazon, Netflix and Credit Karma are leading the pack of Top 10 Consumer Tech NPS scores in Q1 @amazon @netflix @creditkarma
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@GoodwaterCap
Goodwater
7 years
Comparing Facebook, Twitter and Snapchat at IPO.
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@GoodwaterCap
Goodwater
7 years
Apple tops the chart as the largest consumer tech company, pushing past Microsoft - who will reach #1 next? @Google @amazon @facebook
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@GoodwaterCap
Goodwater
7 years
Facebook declining as favorite app for users <30. YouTube and Snapchat rising.
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@GoodwaterCap
Goodwater
7 years
Users love @netflix the most, but @YouTube still tops usage with 1.5bn monthly users.
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@GoodwaterCap
Goodwater
6 years
Congrats @Spotify on your upcoming listing! Check out our latest Thesis report detailing how they transformed the music industry over the last decade.
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@GoodwaterCap
Goodwater
7 years
VCs get asked all the time about the fundraising environment. Is it good, bad, a bubble? Index gives you answers.
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@GoodwaterCap
Goodwater
7 years
Will @blueapron be able to scale quickly enough? See this feature on @CNBC Squawk Alley - #blueapronipo
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@GoodwaterCap
Goodwater
6 years
Spotify has played a key role in transforming how consumers experience music by offering unprecedented convenience, accessibility, and data-driven personalization to drive discovery and engagement.
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@GoodwaterCap
Goodwater
7 years
Our cofounder @erickimSF on CNBC today with thoughts on the Snap IPO.
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@GoodwaterCap
Goodwater
7 years
Consumer tech startups raised $300M in June after a short lull post-Snap IPO.
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@GoodwaterCap
Goodwater
7 years
What do US consumers use for trip planning? Top 3 consumer travel services used were @TripAdvisor , @Expedia , @hotelsdotcom .
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@GoodwaterCap
Goodwater
2 years
Consumer technology can be an incredibly powerful tool to #ChangeTheWorldForGood , and we are honored to partner with companies who want to use their products to serve communities in need.
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@GoodwaterCap
Goodwater
6 years
Spotify competes primarily with large technology incumbents who seek to supplement their product suite (Apple, Google, Amazon), as well as music-focused venture-backed companies like Pandora, Tidal, and SoundCloud.
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@GoodwaterCap
Goodwater
7 years
Will Apple Pay close the gap in P2P payments for users <30 yrs old? @Apple @PayPal @Venmo @SquareCash
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@GoodwaterCap
Goodwater
6 years
Goodwater co-founder @erickimSF talks IPOs and Dropbox on TechCrunch’s podcast
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@GoodwaterCap
Goodwater
7 years
🎄Day 1 of #12DaysofInsights - @Instagram and @Snapchat gain momentum in 2017. See more consumer tech insights at:
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@GoodwaterCap
Goodwater
3 years
$CPNG's growth flywheel is driven by its maniacal focus on customer experience. Read more at #Coupang #CoupangIPO #flywheel
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@GoodwaterCap
Goodwater
1 year
We are unrelenting in our commitment to consumer tech. Come build the next generation of great consumer tech startups with our support!
@chchien
Chi-Hua Chien
1 year
During a tough time in the market, @GoodwaterCap is doubling down on consumer tech. We're excited to announce $1B in new funds to back the next generation of great startups building digital services for the seven utilities of human flourishing -- housing, healthcare, food,
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@GoodwaterCap
Goodwater
6 years
Spotify’s streaming model was a key driver of the music industry’s inflection point. @Spotify ’s revenue represents 30% of the global music market and 42% of the streaming music market – the largest and fastest growing portion of the market.
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@GoodwaterCap
Goodwater
7 years
The U.S. apparel, shoes and accessories market was a $353 billion industry in 2016, with e-commerce transactions expected to increase from 16% (2016) to 22% (2021). There will be many winners, and $SFIX is well-positioned to drive leadership in the subscription marketplace.
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@GoodwaterCap
Goodwater
6 years
From 2015 to 2017, @Dropbox improved its gross margins from 33% to 67%. The rapid improvement is largely driven by Dropbox’s move away from Amazon Web Services (AWS) to its own proprietary platform.
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@GoodwaterCap
Goodwater
10 years
What would you do with $600B in cash??? http://t.co/KdAO9IaePr
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@GoodwaterCap
Goodwater
7 years
Congrats @SimpleContacts on $8m funding round! Making lives better for contact wearers everywhere.
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@GoodwaterCap
Goodwater
6 years
Founded in 2006 in Sweden, @Spotify is the world’s largest music streaming subscription service, with 71 million paying subscribers and 159 million MAUs across 61 markets. Read more:
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@GoodwaterCap
Goodwater
7 years
These top 5 consumer tech companies are used most by women, @Pinterest @WishShopping @Groupon @instagram @Snap
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@GoodwaterCap
Goodwater
6 years
📱 @YouTube was the most used app at 83% last quarter, ahead of #2 @facebook #3 @amazon and #4 @netflix . Do you have these apps on your phone? #TopApp #faang
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@GoodwaterCap
Goodwater
7 years
Consumer tech streaming services @Amazon , @Hulu , @Netflix take on Hollywood incumbents, receiving 5 wins at the @GoldenGlobes . #GoldenGlobes
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@GoodwaterCap
Goodwater
6 years
From 1999 to 2014, the music industry lost nearly 40% of its revenue. Spotify’s launch in 2008 introduced streaming, which catalyzed a second wave of music services that restored growth to the global music industry. #streaming
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@GoodwaterCap
Goodwater
6 years
Spotify accounts for 40% of subscribers in a market dominated by large technology companies like Apple (19%) and Amazon (12%). See our Goodwater Spotify Thesis for more on the music streaming market landscape:
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@GoodwaterCap
Goodwater
5 years
. @Goodwater ’s consumer survey indicates @UberEats is growing more slowly in the US than competing food delivery services, but its higher customer retention rate is an early indicator of the benefits of adding incremental services to the platform. #UberIPO
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@GoodwaterCap
Goodwater
6 years
User generated playlists allow users to creatively express themselves, building a stronger community on @Spotify , and now represents 36% of all Spotify listening time. See more at
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@GoodwaterCap
Goodwater
7 years
Traditional retailers are experiencing flat to contracting growth compared to 15%+ average growth among e-commerce businesses. $SFIX 34% revenue growth rate in 2017 compared favorably to best-in-class e-commerce businesses. @stitchfix @amazon @Etsy @yoox
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@GoodwaterCap
Goodwater
7 years
Tophatter: The Future of E-commerce and Using A.I. to Delight Your Customers @tophatter @crv @AugustCapital
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@GoodwaterCap
Goodwater
7 years
🥂 Day 12 of #12DaysofInsights - @Amazon , @Netflix and @Venmo led the pack of top 10 Consumer Tech NPS scores in Q3. See more consumer tech insights at
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@GoodwaterCap
Goodwater
7 years
We are thrilled to be on the team!
@eileentso
Eileen Burbidge
7 years
crazy excited about this next phase of @Monzo w/ @goodwatercap @stripe @moritzKBE on board: by @EMRumney @Reuters
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@GoodwaterCap
Goodwater
6 years
Spotify’s ad-supported ARPU was $0.51 in 2017 compared to Pandora’s ad-supported ARPU of $1.18, suggesting ample room for growth in ad-supported revenue. Learn more at
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@GoodwaterCap
Goodwater
4 years
1/ $DASH unit economics are healthy with CAC paybacks a little less than two years (21 months) #DoorDashIPO
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@GoodwaterCap
Goodwater
1 year
We are excited to launch $1B of new funds to invest in the next generation of startups building world changing digital utilities for consumers. Come join us!
@erickimSF
Eric Kim
1 year
Exciting news! The @GoodwaterCap team has raised another $1 Billion in new funds to support the next generation of ambitious consumer tech entrepreneurs that are dedicated to innovative solutions for human flourishing. @Cookie @TechCrunch thank you! (1/6)
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@GoodwaterCap
Goodwater
4 years
3/ Please share our open roles with your favorite consumer investors and product thinkers. We can’t wait to meet you. VP, Early: VP, Growth: Associate, Early: Associate, Growth:
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@GoodwaterCap
Goodwater
7 years
Uber used 2.4x more than Lyft with lower NPS... where will NPS trend with recent changes? @Uber @lyft
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@GoodwaterCap
Goodwater
6 years
Revenue growth from paid subscriptions services like @Spotify has far outpaced that of radio services like Pandora and ad-supported music services like YouTube.
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@GoodwaterCap
Goodwater
7 years
Snapchat ARPU per DAU is $1.05. At their respective IPOs, FB was 86% higher and TWTR 15% higher on the same metric.
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@GoodwaterCap
Goodwater
6 years
1/ Every quarter, Goodwater runs a 3,000-person survey across a panel of consumers where we systematically track the usage of hundreds of products. Check out our report on @Spotify for consumer research on music services:
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@GoodwaterCap
Goodwater
6 years
$SNAP ’s advertising ARPU increased by 48% to $1.50 as of Q4 2017 from $1.02 at IPO, compared to a 10% increase in Facebook advertising ARPU to $2.15 over the same period post-IPO. See more at Goodwater Thesis: #SNAP
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@GoodwaterCap
Goodwater
7 years
1/ How is @Redfin performing? 46% annual revenue growth since 2014.
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@GoodwaterCap
Goodwater
4 years
2/ The ideal candidate is a full-stack investor who is passionate about consumer technology and excited by the opportunity to source, diligence, and partner with founders. We place a premium on diversity of ideas and are excited to add new perspectives to our team.
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@GoodwaterCap
Goodwater
7 years
What does the real estate tech landscape look like? @Redfin @zillow @Opendoor @CompassInc @Realogy
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@GoodwaterCap
Goodwater
7 years
Looks like it's still a good time to fundraise - May Goodwater Index score of 47.3 near 10-year high of 51.7!
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@GoodwaterCap
Goodwater
7 years
Amid @Uber leadership changes and chaos - how will it impact their usage and sentiment? @lyft NPS up 33% in the last 3 months!
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@GoodwaterCap
Goodwater
5 years
“One of the coolest things about Anomalie is that they’re not just using digital as a distribution strategy, but to also deliver a differentiated product experience.” Welcome to the Goodwater family @DressAnomalie ! 👰
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@GoodwaterCap
Goodwater
7 years
Blue Apron quarterly orders have grown from 800K to 4.3M in two years.
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@GoodwaterCap
Goodwater
7 years
Congratulations @DoshCash ! Excited to welcome you and the team to the Goodwater family! @rwuerch
@ArcgateInc
Arcgate
7 years
Dosh app continues to generate buzz with $5M #investor backing: @DoshCash @rwuerch @GoodwaterCap #ConsumerTech
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@GoodwaterCap
Goodwater
7 years
It's heating up for @Airbnb - customer love went way up in the last quarter!
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@GoodwaterCap
Goodwater
7 years
At IPO, Snapchat’s 158M DAU is > than TWTR, ~1/3 of FB. Snap growing 1/2 as fast QoQ.
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@GoodwaterCap
Goodwater
6 years
. @Dropbox identified consumer pain points in file management and developed a simple, easy-to-use product that fueled its momentum in what has become a $50 billion market. See more at Goodwater Thesis: #Dropbox #DropboxIPO
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@GoodwaterCap
Goodwater
6 years
Spotify shifted consumer behavior from a transaction-based model to an access-based model by offering unlimited music streaming to a catalog of over 35 million songs. #unlimited
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@GoodwaterCap
Goodwater
6 years
Goodwater’s sentiment analysis illustrates consumer appreciation for @Dropbox ’s product experience - users love that it is “easy to use”, “super useful”, and “never has issues”.
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@GoodwaterCap
Goodwater
6 years
In 2017, $SNAP prioritized performance, quality, and automation, while continuing to drive growth, engagement, and differentiation from its competition. #SNAP
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@GoodwaterCap
Goodwater
7 years
We’ve updated our Snapchat research report for the new expected IPO price range of $14-16.
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@GoodwaterCap
Goodwater
6 years
Spotify primarily monetizes users through its premium subscribers, who account for 90% of revenue. The remaining 10% is generated from its ad-supported, free users.
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@GoodwaterCap
Goodwater
6 years
Spotify reports a nominal monthly customer churn of 5%, but 40% of its churned premium subscribers rejoin the platform within 3 months, yielding an effective monthly churn of 3% - 4%.
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@GoodwaterCap
Goodwater
6 years
Of consumers who used a music streaming service last quarter, 56% streamed for free, 34% paid for one service, and 10% paid for multiple services.
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@GoodwaterCap
Goodwater
7 years
🎶 Day 9 of #12DaysofInsights - Consumers are loving @Twitter 's 280 character limit. See more at Goodwater Insights:
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@GoodwaterCap
Goodwater
6 years
Consumer tech payment services today are led by @PayPal and @venmo , with Apple Pay gaining momentum over the last year. #fintech
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@GoodwaterCap
Goodwater
5 months
Congrats to @HallowApp for their Super Bowl commercial 👏featuring @markwahlberg and @JonathanRoumie . Hallow’s Prayer40 Challenge starts Wednesday🙏
@HallowApp
Hallow
5 months
#StayPrayedUp  💜🙏 Watch our Big Game Commercial here. We're grateful to pray with you all this Lent, starting in 3 days. #Pray40
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@GoodwaterCap
Goodwater
5 years
Despite being unprofitable, @Uber has fundamentally favorable unit economics: @Goodwater analysis estimates that the potential payback period is only 4 months. #UberIPO
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@GoodwaterCap
Goodwater
5 years
Super excited and honored to support @everly_well in transforming consumer healthcare! Welcome to the Goodwater family :)
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@GoodwaterCap
Goodwater
5 months
Hallow made it to #1 !! Amazing work by @alexathallow and team. Goodwater is proud to be part of your growth journey!
@alexathallow
Alex Jones
5 months
Temu employees: 10,000+ Instagram employees: 50,000+ TikTok employees: 35,000+ Google employees: 100,000+ Netflix employees: 10,000+ Amazon employees: 1,000,000+ … Hallow employees: 80 + Jesus
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@GoodwaterCap
Goodwater
3 years
$CPNG has benefitted from an intensely dense and internet-enabled population in Korea that makes it a fertile ground for tech innovation. Read more at: #Coupang #CoupangIPO #Korea
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@GoodwaterCap
Goodwater
3 years
$CPNG by far is the leader in Korean consumers’ minds as the place to shop. See more consumer research on @Coupang at #CoupangIPO
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@GoodwaterCap
Goodwater
3 years
Consumers love the prices and convenience of $CPNG over its e-commerce competitors. See more consumer research on Coupang at #Coupang #CoupangIPO #ecommerce
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@GoodwaterCap
Goodwater
6 years
Go @Stash ! Simplifying and making investing accessible to everyone. Welcome @usv !
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@GoodwaterCap
Goodwater
7 years
Where is usage headed for your favorite app? via @GoodwaterCap
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@GoodwaterCap
Goodwater
7 years
Based on data from @second_measure , @stitchfix exhibited higher retention compared to other fashion-oriented e-commerce businesses, suggesting a comparatively higher customer lifetime value. $SFIX #stitchfixIPO
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@GoodwaterCap
Goodwater
6 years
These popular consumer tech services have balanced usage between older and younger demographics. @facebook @amazon @Yelp
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@GoodwaterCap
Goodwater
5 years
. @Uber isn't profitable yet, but its upfront investment paired with effective execution can fuel future growth. The company’s operating margin at the time of IPO is at -27%, higher than that of Lyft and Snap when they went public. #UberIPO
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@GoodwaterCap
Goodwater
7 years
June's Goodwater Index is up 1.2% since last month. Fundraise now? Goodwater says... Go For it!
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@GoodwaterCap
Goodwater
5 years
Historical patterns of transformation suggest that being first does have its advantages, but entering the market early and iterating quickly is even more vital when it comes to dominating a market. #UberIPO Learn more about @Uber at
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@GoodwaterCap
Goodwater
6 years
Spotify’s personalized, access-based model drives significantly higher retention rates compared to other music streaming services after four quarters. Read more at
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@GoodwaterCap
Goodwater
6 years
Looks like Lyft’s NPS is getting a nice lift 😂 #nopunintended
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@GoodwaterCap
Goodwater
7 years
Venture capital firms continued to invest actively, reaching $18.4B in Q2, approaching the 10-year high.
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@GoodwaterCap
Goodwater
6 years
$SNAP's ARPU increased 47% from $1.05 in Q4 2017 to $1.53 in Q4 2017. #SNAP
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@GoodwaterCap
Goodwater
6 years
The average Spotify MAU consumes 25 hours of content per month and 44% of those MAUs access Spotify daily. #SpotifyDaily
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@GoodwaterCap
Goodwater
7 years
🎁 Day 3 of #12DaysofInsights - Looking for holiday gift ideas? @Pinterest users love its creative new ideas and inspiration. See more consumer tech sentiment insights at:
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