First Bus
@FirstBusnews
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Official News about First Bus 🚍 Tweet us 7am-7pm Mon-Fri & 9am-5pm Sat, Sun & Bank Hols. Live chat and phone lines (0345 646 0707) are open 9am-5pm Mon-Fri 💬
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Pinned Tweet
First Bus has partnered with
@GeorgeThePoet
who has penned ‘an Ode to the Bus’ to remind Brits of the cultural and social significance of buses as the beating heart of communities and sustainable ways of moving within them. Find out more 👇
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An exciting new partnership announced – follows our commitment to purchase no diesel buses after 2022 and to operate a fully zero- emission fleet by 2035
Arrival and First Bus confirm the start of zero-emission bus trials.
READ MORE:
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It is with great sorrow that we have learned of the death of Her Majesty Queen Elizabeth II. On behalf of us all at First Bus, we send our deepest sympathy to the Royal Family.
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Today First Bus have placed the UK’s largest ever electric bus order, outside of London, with 193 buses now on order with
@Wright_bus
thanks in part to DfT’s ZEBRA funding - find out more here:
#NetZero
#zeroemissions
#mission2035
#electricbuses
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Right on time! The 434 left Middleton bus station at 05:04 this morning as the first service in phase two of
@BeeNetwork
. We look forward to welcoming customers on a new journey with us as we operate buses across Rochdale and Bury to support Greater Manchester and
@MayorofGM
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Today
@FirstGroupplc
have announced an agreement to acquire Essex-based
@EnsignBusCo
- full details here:
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Buses can play a huge role in improving the quality of the air we breathe. By putting bus priority measures in place to speed up journey times and reliability, we can get more people on board the bus.
#CleanAirDay
#Congestion
#EnvironmentallyFriendly
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A key milestone with 1,000 diesel
#buses
now fitted with
#cleanair
technology to reduce
#emissions
by up to 95%. It’s a partnership with
@transportgovuk
@DefraGovUK
@transcotland
and local authorities that means better air quality in communities we serve.
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We're at the
@UKLabour
conference in Liverpool, sharing our vision to "inspire a nation that loves and uses the bus." If you're attending, come say hello! Great to meet
@Feargal_Sharkey
earlier today.
#Lab24
#FirstBus
#Liverpool
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Across the UK First Bus is donating advertising space on our buses to support our charity partners
@ProstateUK
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We are done for this evening, please refer to our website for any further service updates. Keep safe in these colder conditions. We will be tweeting out information from 7am - CV, RS
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Delighted to host
@RicHolden
@FirstLeicester
today as we announced an all-electric fleet by March 2024 & welcomed the first new EV bus from
@Wright_bus
- another huge step on our electrification journey
#electricbus
@transportgovuk
@Leicester_News
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We are currently experiencing issues with our Mticket app, we are aware of the issue and are working to fix this as soon as possible.-Alex
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Great to read
@grantshapps
comments hailing the efforts of transport operators and employees across the country
@CPT_UK
@bususersuk
@TransportFocus
#ThankYouBusWorkers
Over 14 million people have now received their first vaccination and the
#transport
industry continues to play a vital role in helping people get their vaccines.
Find out how transport is helping in the fight against
#COVID19
here 👉
#COVIDVaccine
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Great to welcome
@RicHolden
for a very constructive discussion on improving bus services hosted by
@NickFletcherMP
on a
@FirstSouthYorks
low emission bus with
@CPTYorksNorth
&
@StagecoachYrks
. We look forward to continuing to work closely with
@transportgovuk
&
@SouthYorksMayor
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First Bus is proud to announce it is now a fully accredited real living wage employer and the UK largest bus operator to make this commitment to its people - full info 👇 🚍
@LivingWageUK
@LivingWageScot
@FirstGroupplc
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Coming soon… this week customers will be able to download an update to our app to track nearby buses & display their capacity live. For more info on how we are helping customers travel safely & plan essential journeys, read here:
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To all key workers, we thank you.
From everyone at First Bus.
#ClapForCarers
#ClapForHeroes
#ClapForKeyWorkers
#ThankYoukeyWorkers
#stayHome
#StaySafe
#ClapForBusWorkers
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Today, we’re saying thank you to all those who’ve helped us develop and learn along the way. Ian Warr, our Engineering Director,
@FirstBusED1
says he’s most grateful for all our apprentices passion for learning. Who would you like to thank today?
#ThankYouThursday
#NAW2021
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Just one bus can take up to 75 cars off of our busy and congested roads. A small change in habits can make a huge difference. ⚡️🚌
#CleanAirDay
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Yesterday we celebrated our Norwich Roundtree Way depot becoming England’s first fully electric commercial bus fleet outside of London! ⚡
A huge thank you to everyone who attended the Switch on and to our team for organising the event 💜
@NorfolkCC
@transportgovuk
@Wright_bus
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⚡️ NEWS ANNOUNCEMENT ⚡️
It’s not 22 electric buses coming to Glasgow... We’ve got another 126 NEW fully electric buses on their way for March 2023 after securing funding from
@transcotland
🚌 🚌 🚌
#zeroemissions
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Delighted to host Shadow Chancellor
@RachelReevesMP
at our Bramley depot in Leeds today to hear about our journey to a zero emission bus fleet by 2035. She got an up close look at our 57 new electric vehicles, delivered in partnership with
@WestYorkshireCA
&
@transportgovuk
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"Being one of a handful of women in a predominantly male environment was daunting at first, especially being quite young, but I’m all for breaking down stereotypes and I know this IS a job for a woman. I took a chance and couldn’t be happier!"
#IWD
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More people travelling by
#bus
is key to achieving the goals of
@netzeroweek
. We need to encourage people to swap car journeys for one by bus instead.
#NetZeroWeek21
#emissions
#environment
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We’ve been working closely with
@Ticketer_UK
to pilot their new Road Restrictions Alert feature which improves our drivers’ access to critical information 🚌🚌
#Ticketer
We’ve just launched an exciting new feature - Road Restriction Alerts. We've been working with a number of our operators, including
@FirstBusnews
. Read how it can help your
#busdrivers
too:
#Ticketer
#saas
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Our candidate Chris from Bramley joined First Bus straight from school, and has been with us for 6 years. Now fully qualified as a mechanical and electrical engineer, he also takes up additional work with the inspection team. Talk about an all-rounder!
#IRTESkills
@SOEngineers
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An exciting opportunity - follows our decarbonisation commitment to purchase no diesel buses after 2022 and to operate a fully zero-emission fleet by 2035.
As we accelerate the transition to greener, more sustainable transport, we’re delivering 4,000 new zero-emission buses 🔌🚍🔌and are today launching a consultation on ending the sale of new diesel buses
#NationalBusStrategy
[8/8]
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ICYMI: Delighted to announce today the completion of our UK wide rollout of Tap on, Tap off technology across our entire fleet - find out more here 👇🏻
@Ticketer_UK
@LittlepayHQ
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Happy
#NationalApprenticeshipWeek
! We believe in the hands on learning that apprenticeships offer and will be sharing insights throughout the week. To kick off, hear some of our previous apprentices talk about their experience.
#NAW2021
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Engineering Director Ian Warr & Chief People
@kevingreenwnc
joined our learning & development duo Hansi Jackson & Vicki Anderson for a tour of the UK’s first academy to train young engineers on zero-emission bus tech in partnership with
@Reaseheath
#NAW2022
#BuildTheFuture
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We're rolling out a new uniform for our drivers across the UK - to learn more, watch this video
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Extremely proud of driver Paul from the Bramley depot, who picked up the Learning for Health Award from
@festival_learn
last night for his skills in helping vulnerable customers.
It shows the success of our Lifelong Learning Partnership with
@unitetheunion
#FestivalofLearning21
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That's us done for today, we will be back to answer questions from 07:00. Stay safe in these conditions - ❄️ - RH.
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Swansea
@FirstCymru
driver
@keiththom2014
'honoured' by national bus driver win at prestigious
@UKBusAwards
#BusWins19
👊🚌
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It’s
#WorldEnvironmentDay
! At First Bus, we’re committed to operating a zero-emission bus fleet by 2035, which is why we no longer buy any new diesel buses. Find out more here:
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Coverage on BBC news today about our investment in AI technology to help transform the customer experience.
READ ALL ABOUT IT 👇🏻
@prospectiveio
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Meet Tina, Engineering Supervisor with First Bristol: "I have a real sense of pride in my work. I also enjoy the challenge and problem solving that is involved in ensuring we make service each day."
#ChooseToChallenge
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"Linda is a well known face at our Glasgow Caledonia Depot, part of the training department who look after all our new recruits. Linda has been part of the First family for an incredible 47 years. Thank you Linda for your dedication!
#InternationalWomensDay
#BreakTheBias
"
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We're celebrating
#CleanAirDay
all across the country. Travelling by
#bus
can make a huge difference to our city, country and planet.
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SERVICE UPDATE: Due to the adverse weather conditions, our drivers will be taking great caution while out driving today, which may result in delays to services. We apologise for any inconvenience this may cause. -GG
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Delighted to announce our 1st two all-electric depots in York & Norwich & 117 more electric buses by March 2024 with our regional partners &
@transportgovuk
ZEBRA fund:
@FirstYork
@FirstNorwich
@FirstPortsmouth
@FirstWestYorks
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At 11am today our drivers may pull over (where safe to do so) to observe the two-minute silence in Remembrance.
#LestWeForget
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First Bus is proud to offer free travel to uniformed personnel, veterans and cadets travelling to Remembrance Sunday services and events across our regions. This is to honour all of the fallen and those that fought and continue to protect us.
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I haven't taken the tried and tested journey to be the leader of a bus company, but my experiences and how I lead people has brought me here. There are critics who want you to fail, listen to your gut and know who your cheerleaders are.
Jane Reakes-Davies MD Cymru
#BreakTheBias
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We must see bus put first in the transport network if we want to encourage people out of cars. With bus as a priority, we can help to reach
@netzeroweek
's targets.
#NetZeroWeek21
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Good Morning, We are currently facing technical issues with our phone lines. We will keep you updated on our feeds. Stay safe in the snow.❄️🌨 -JE
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Audrey is one of our many drivers, maintaining essential journeys for those who need to travel. For opportunities with First Bus, please visit:
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Delighted to announce we have been shortlisted for 7 awards at this years
#routeoneawards
in the following categories;
- Rising Star
- Environment Award
- Engineer of Year
- Outstanding Customer Experience
- Manager of year
- Above & beyond
Well done to all finalists!
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@RobynJankel
Hi Robyn, This sounds very concerning, could you please get this logged with us so we can ensure this is investigated: ^Ellie
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Nicola has been driving double deckers in Glasgow since leaving school. After a decade in the role, Nicola is keen to put the stereotypes to bed that bus driving is a ‘man’s job’.
#ChooseToChallenge
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Ahteek originally joined first as a driver before joining the apprentice scheme. Now in his 3rd year, Ahteek represents First Bus at this years
#IRTESkills
challenge! Good luck Ahteek!
@SOEngineers
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We're on the road to less CO2 💨
As well as investing in zero-emission buses across the UK, we're actively retrofitting our fleet to reduce emissions.
#EarthDay
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@SeanMcRef
@LionheartUK
Hi there, please could you provide more details in regards to this. ^Georgia
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Mother Daughter duo, Cara & Lisa McGregor work at our Aberdeen Depot - with Cara claiming the title of Scotland's Youngest Bus Driver when she joined First at the age of 18.
#ChooseToChallenge
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Happy Friday! We’re happy to be able to offer and support apprenticeship programmes like those offered by
@TotalPeople
. Learn how one of our old buses is helping their apprentices learn the skills they need to build the future!
#NAW2021
A huge thank you to
@FirstBusnews
and
@potteriesbuses
for their gift of a fantastic vehicle for our
#bus
and
#coach
apprentices! What a great way to
#BuildTheFuture
for our learners.
#NAW2021
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At 3pm, First Bus will join the nation in paying respect to His Royal Highness The Prince Philip, Duke of Edinburgh, ahead of the funeral. Colleagues are invited to observe the minute silence and bus services will pause and pull over where safe to do so.
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🚌 🌈 Happy Pride to all of our people and communities across Aberdeen!
#GrampianPride
#FirstBus
#LoveWins
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First Cymru Training Manager Amanda tells us about why she enjoys working at First: "My Life has changed over the 26 years I've worked here, both personally & professionally. At every point I have felt supported and appreciated by the team at First Cymru."
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Our Caledonia bus depot is set to become the country’s LARGEST electric charging station as we convert it into a state-of-the-art site, capable of rapid charging 150 vehicles at a time! ⚡️
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"My advice to women in Engineering? Take every opportunity to get involved, say yes! Go for the job, you will never regret giving it a go."
Our Engineering Graduate, Laura shares her advice for those considering a role in Engineering.
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Sheryl is a leading driver in Lanarkshire, and has worked at First for over a decade. Sheryl oversees a team of drivers, acting as the first point of contact if they need any help. Here's to you, Sheryl.
@womensday
#ChooseToChallenge
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Every time you use a bus you help reduce the amount of cars on the road, and in turn, congestion. Help keep your city moving!
#CleanAirDay
#Congestion
#Commute
#Travel
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This
#InternationalWomansDay
we're highlighting some of the amazing women of First Bus.
We can all break the bias and call out gender bias and inequality, here's to you all!
#IWD2022
#BreakTheBias
@CPT_UK
@SoE
@TotalPeople
@Womensday
@FirstGroupplc
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I'm proud of the work we're doing and of the women who work alongside me in all areas of the business. We recognise that there is still more to do, and this is a challenge that we are not afraid to address.
For more from First Bus MD, Janette Bell visit:
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At First Bus, we’re proud to launch our first ‘Month of Inclusion’ in Nov to celebrate what makes us all different. It is the responsibility of all of us to build an environment where everyone is welcome, can be their true selves & succeed.
#PurpleTuesday
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In line with
@womensday
's
#ChooseToChallenge
theme, we challenge our colleagues to celebrate women's achievements by telling us about the inspirational women who have positively impacted their lives.
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🚌 The air in
#Glasgow
is about to get fresher as our brand spanking new fleet of fully electric buses is expected to remove 10,082 tonnes of CO2 per year! That’s the same mass as 3,700 elephants to you and me! 🐘
#ZeroEmissions
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⚠️TWITTER UPDATE⚠️
We're experiencing a high level of contact on our Twitter feeds. We'll reply as soon as we can.
We're still here for you by phone on 0345 646 0707 or live chat on the app from 0800-1800.
Or our online form can be found here:
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Please refer to your local feed for updates on the running of services:
@FirstNorwich
@FirstAberdeen
@firstberkshire
@FirstBSA
@firstdorset
@FirstEssex
@FirstPortsmouth
@potteriesbuses
@FirstManchester
@FirstSouthYorks
@FirstYork
@FirstWestYorks
@FirstScotland
-CP
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At 11AM today, First will pay tribute to all key workers who have died due to Covid-19 by observing a minute’s silence in their honour. All our colleagues are supported in observing the national silence, where it is safe to do so. Thanks for your support.
#neverforgotten
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Congratulations to all the apprentices around the country who are celebrating the end of their programmes today, a fantastic achievement!
#NAW2021
We’re sure you’ll do amazing things as you help
#BuildtheFuture
! 👩🎓👨🎓
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To mark
#CleanAirDay
we are delighted to release our new story “First Bus - Not just another journey” which charts our progress to date & future direction as we strive to reach a zero emission bus fleet by 2035: ⚡️🚍
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READ ALL ABOUT IT - Chief People Officer
@kevingreenwnc
speaks to
@PeopleMgt
on putting people at the heart of First Bus’ transformation:
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Delighted to meet with
@LabourSJ
at
@ScottishLabour
conference on a
@FirstinGlasgow
zero-emission bus and discuss how First is working with partners in leading the way in decarbonisation and how we can accelerate further.
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No emissions is our mission, how’s that for a breath of fresh air?
Today is World Car Free Day, and every bus journey you take instead of the car helps make a difference to our planet.
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Bus and coach drivers are thanked more than any other profession in the UK according to the latest research from
@CPT_UK
. Now you can join them, visit for more information on how you can join this rewarding sector.
#ThankYouDriver
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A great day
@FirstLeicester
with
@simonlightwood
behind the wheel with First Bus CEO Janette Bell🚍
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2
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First Bus is proud to offer free travel to uniformed personnel, veterans and cadets travelling to Remembrance Sunday services and events across our regions. This is to honour all of the fallen and those that fought and continue to protect us.
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We were very honoured to be a part of
@CPT_UK
's Bus and Coach conference. What a fantastic industry and we can't wait for what the future holds!
#publictransport
#bus
#future
#BCC21
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Our National Contact Centre is currently experiencing longer call wait times than we'd like. We're keen to answer any queries you may have so please feel free to DM us, or use Live Chat via the First Bus app.
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Pamela, part of our driving team in First Scotland East. She won the 2020 Frontline Employee of the Year for alerting residents of a fire in their buidling while out on her route. Pamela is one of many women we celebrate today, & every day.
#BreakTheBias
#InternationalWomensDay
0
4
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Katie works as an auto electrician at our Bannockburn Depot. She started out as an apprentice when she was just 19 years old and was then the youngest worker on the site.
To view opportunities at First, Visit:
#ChooseToChallenge
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The First Bus Excellence Awards celebrate the hard work of our colleagues across the business. These awards would not be possible without the aid of our sponsors. Thank you for sponsoring this year’s event.
#FirstBusAwards19
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All aboard our immersive VR Experience!
Visitors to our COP26 Showcase are transported to a futuristic zero-emission depot to see the future of public transport.
You can view the tour for yourself here:
#Cop26
#TogetherForOurPlanet
@FirstinGlasgow
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Liam has been named the top-performer by tutors
@Reaseheath
in the first term at our new engineering academy. We’re proud of him and so is the team at our
@FirstNorwich
depot. Here he is talking about the course during National Apprenticeship Week
@Apprenticeships
#NAW2022
0
3
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First Cymru Training Manager Amanda tells us about why she enjoys working at First: "My Life has changed over the 26 years I've worked here, both personally & professionally. At every point I have felt supported and appreciated by the team at First Cymru."
#BreakTheBias
0
3
8
Our Head of Health & Safety, Dee, is one of many women of First Bus who we're highlighting on
#InternationalWomensDay
#ChooseToChallenge
@womensday
0
1
8
It’s National Apprenticeship Week!
What better way to kick things off than to announce our first ever bus driver apprenticeship programme 🚌
Find out more below 👇
#NAW2024
#SkillsForLife
0
2
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More people travelling by
#bus
is key to achieving the goals of
@netzeroweek
. We need to encourage people to swap car journeys for one by bus instead.
#NetZeroWeek21
#emissions
#environment
3
5
8
@nickshanks
@arrival
@FirstGroupplc
@nickshanks
The trials are expected to last for three months starting in the Autumn this year ^Ellie
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News of our new app map giving customers live updates on the availability of seats and the wheelchair space on buses nearby has caught the attention of
@TransportFocus
in the ‘What’s happening across Great Britain’ section of its latest newsletter!
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2
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An exciting new partnership announced – follows our commitment to purchase no diesel buses after 2022 and to operate a fully zero-emission fleet by 2035
Arrival and First Bus confirm the start of zero-emission bus trials.
READ MORE:
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Proud to be Highly Commended with
@futureplatforms
for our COVID-19 Bus Capacity Features in the ‘Innovation of the Year’ and ‘Tech for Good’ award categories.
#Tech
#Innovation
#Bus
#Transport
#DigitalCityAwards
We're beyond honoured to win 2 awards at the
@DigitalCityFest
tonight for our work with
@Dominos_UK
, and 2 Highly Commended for our work with
@FirstBusnews
, including the Tech for Good award. Thank you to the judges and our team for this amazing achievement
#DigitalCityAwards
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Some amazing feedback about a driver in
#Leeds
today! 😀
We received some great feedback today about a First bus driver so we'd thought we'd share the love!
#ilovemybus
#betterbybus
@FirstBusnews
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