FedEx Help EU
@FedExHelpEU
Followers
12,935
Following
7,924
Media
13
Statuses
28,493
Welcome to the official FedEx Customer Service account for Europe. We are here for you Mon– Fri 09:00-18.00 or visit for support.
EU
Joined November 2014
Don't wanna be here?
Send us removal request.
Explore trending content on Musk Viewer
WE LOVE YOU YOONGI
• 878622 Tweets
sabrina
• 462826 Tweets
Kennedy
• 340146 Tweets
Democratic Party
• 221322 Tweets
ليفركوزن
• 181147 Tweets
jenna
• 159961 Tweets
Loud
• 132265 Tweets
Ferdi
• 82409 Tweets
Brighton
• 46002 Tweets
RFK Jr
• 43657 Tweets
Leverkusen
• 42742 Tweets
Davo
• 41967 Tweets
Anita
• 40283 Tweets
Lukaku
• 38296 Tweets
#الاهلي_العروبه
• 34818 Tweets
Mehmet Şimşek
• 33653 Tweets
Barcola
• 32737 Tweets
Maxwell
• 30545 Tweets
Xhaka
• 28974 Tweets
Le PSG
• 27421 Tweets
Montpellier
• 26913 Tweets
#PSGMHSC
• 26782 Tweets
Yolun
• 23109 Tweets
Joao Neves
• 21516 Tweets
Bundesliga
• 20996 Tweets
Topher
• 19589 Tweets
Ultron
• 17978 Tweets
YOU SING
• 17105 Tweets
Alexia
• 15794 Tweets
Cemal Enginyurt Tutuklansın
• 14707 Tweets
Lenglet
• 14705 Tweets
Gladbach
• 14307 Tweets
Villarreal
• 11894 Tweets
@sidin
Hi Paneer. I am sorry. Please drop me a DM with all the details. Please include tracking number that you were expecting.
11
90
81
@caitrionambalfe
Hello Caitríona. Thank you for contacting us. In order to assist you, could you please provide us some tracking numbers of that packages? Thanks in advance. Alexandra
9
1
54
@gouldrw
Hi Richard. Thank you for your message, Could you please DM to confirm you were at your property at 16.39? on the 11th. I can confirm also that your package is back out for delivery at the moment. Kind regards
52
3
21
@arthistorynews
Good morning Dr. Bendor. We are very sorry about the inconvenience we have caused you, sir. But we are glad to inform that your order was found and it is on its way to you. Currently, it is our for delivery and you shall receive it today. Have a nice day! Kind regards, Alex
6
0
28
@Sophie_emma_17
Hi Sophie. My sincere apologies for the late response. If you still need assistance please do not hesitate to drop me a DM with the tracking number and full address for me to advise. Please include your contact details in case we need to escalate for you.
Kind Regards Lisa
20
1
14
@FatalxFemme
Hi,
@FatalxFemme
. Thank you for reaching out to us. Would it be possible to send us a DM with your tracking number, full name, current location, email address, and phone number so we may assist you? Thank you. Diogo
1
0
6
@marshallarkley
Hello
@marshallarkley
, thanks for reaching us. If you need assistance would it be possible to send us a DM so we can assist you? Thank you, Daniela.
0
0
10
@imnomber24
Hi, I would like to assist you with this query. Please can you DM me the tracking number and the full delivery address for security purposes, so I can look into this further for you.
Kind regards Kelly.
62
2
9
@marshallarkley
Hello
@marshallarkley
, thanks for reaching us. If you need assistance would it be possible to send us a DM so we can assist you? Thank you, Daniela.
1
0
6
Im afraid i cannot provide you with anymore information regarding this as your contract is with Parcel Force, therefore please contact them direct for more details.
14
1
9
@MaiaDunphy
Hello Maïa. We understand how upsetting this matter has been for you. Could you please send us a DM with your invoice number, full name, current location, email address and phone number so we may provide all the assistance needed? Kind regards, Alexandra
2
1
9
@malternativ
Hi, I would like to assist you with this query. Please can you DM me the tracking number and the full delivery address for security purposes, so i can look into this further for you.
Kind regards Liam.
0
0
9
@caitrionambalfe
Hi Caitríona, if you please send us a DM with the information that we previously request you? We would like to assist your query. Thanks in advance. Regards, Alexandra
0
1
9
Hello, there is no direct message confirming your address and contact number. Please follow the account and send this information
12
0
6
@NikitaBellucciX
Hello Nikita, thanks for getting in touch. Could you please send us a DM with your query so we may assist you? Thank you. Alexandra
0
0
4
@Matthew_Leyshon
Hello, Matthew. Thank you for contacting us. Please be notified that your DM has been responded to. Thank you very much. Diogo
0
0
0
@Matthew_Leyshon
Hello
@Matthew_Leyshon
, we appreciate your contact. Can you send a DM to FedExHelpEU? We will be glad to help you with your question. Kind regards Susana
1
0
0
Hello, we are sorry to hear that. Please be advised to send us a DM with the shipment's tracking number so we may check and assist. Best regards, Mariana.
It’s 2023. Everyone uses GPS and other tracking technologies for parcel delivery. Everyone apart from
@FedExEurope
of course. Absolutely useless.
5
0
8
12
1
7
@FatalxFemme
Hi, thanks for reaching us. Can you please send us a private message so we may provide all the assistance needed? Kind regards, Jean
0
0
0
@Jay_n_Co
Hi, I would like to assist you with this query. Please can you DM me your full delivery address for security purposes, so i can look into this further for you.
Kind regards Liam.
1
0
4
Hi
@Robertfaiers1
, thanks for reaching us. Could you please send us a DM with your tracking number, full name, current location, email address, and phone number so we can assist you? Thank you, Cláudia.
@FedExHelpEU
will please answer the message l keep sending you about a package your have delivered it to the incorrect address and no one will help . This is a Christmas present my son has brought for his mother
4
0
0
2
1
2
@SaMcDuff
Hello Sara, we're truly sorry to hear of this. Would it be possible to send us a DM so we can assist you? Kind regards, Débora
1
0
3
@_Yvonne_R_
Hello,
@_Yvonne_R_
Thanks for reaching us. Could you please send us a DM with your query and tracking number so we can assist? Thank you, Alexandra
0
0
0
@MarleyThirteen
H, I apologise for the delayed response back to you, please can you confirm what day Monday - Friday will be best to arrange the re-delivery to you and i will update the depot to do this for you.
- Liam.
1
0
3
@agahassie
Hello
@agahassie
. Thank you for getting in touch with us. Could you please send us a DM so we may assist you? Thank you, Cláudia.
0
0
0
@CaptainPC292
Hello Phil, we apologize for the inconvenience caused. Can you please send us a DM with your tracking number so we may assist you?
Kind regards, Débora
6
0
2
@BobbyReid76
Hello Bobby, we are sorry to hear that. Please be advised to send us a DM with the shipment's tracking number so we may check and assist. Best regards, Mariana.
0
0
0
Hello Jarrod, thanks for getting in touch. Could you please send us a DM with that tracking number, your full name an recipient name, your current location, email address, and phone number so we may provide all the assistance needed? Thank you, Alexandra
@FedExEurope
hey folks, please can you help, a package was delivered in error and I can't get through the ivr to speak to a human.
2
0
1
14
2
2
@NiceViolinBoy
Hello Colm, thanks for getting in touch. Could you please send us a DM so we may provide all the assistance needed? Kind regards, Débora
1
0
3
@AH_Howesy
Hello Aaron, we are sorry to hear that. Please be advised to send us a DM so we may check and assist. Best regards, Mariana.
0
0
1
@Kimask
Hi Kim, Thank you for your kind feedback. I would like to pass on your positive feedback to the driver in question.
If you could DM your tracking number or address i can do this for you.
Have a lovely day Kim.
Kind regards Lisa
1
0
3
@daaannnnnnnnnn1
Hello Danillo. Thank you for reaching us. We would like to assist you on your query. Could you please send us a DM with your tracking number, so that we can assist? Kind regards, Alexandra
1
0
3
@Aiekillu
Hi Nabil, I am very sorry to hear this. I would like to look into this for you and ensure the case is being handled. Can I please ask you to drop me a DM with the tracking number and address and I can advise further. Kind Regards Lisa
0
0
2
Even the big guy himself has been brushing up on our shipping tips and holiday delivery schedule! Check them out:
6
0
2
@Friedelsslave
Hi Jenny, Please could you DM me with your details and tracking number and i will be more then happy to help. Thanks
1
0
2
@AnnieCaird
Hi, Annie. Thank you for reaching out to us. Would it be possible to send us a DM with your tracking number, full name, current location, email address, and phone number so we may assist you? Thank you. Diogo
2
0
1
@EndriuT
Hi, Please accept my sincere apologies. I have updated the file notes on this to the agent to make contact with you today for any updates for this shipment of 770692345809 I can see this is still being investigated for you.
Kind regards
Kelly
0
0
2
Hello
@Lisasca86626485
, thanks for getting in touch. Could you please send us a DM and clarify your query so we may assist you? Thank you. Alexandra
@FedExEurope
why do I keep getting a bill for someone to my phone who never lived there.
I emailed this company mountable times no answer back .
6
0
4
1
0
2
@MDeluigiScience
Hello Mattia, we appreciate your contact. Can you send a DM to FedExHelpEU? We will be glad to help you with your question. Kind regards Susana
2
0
2
@Leapea17
Good Afternoon, my apologies for this. This is not acceptable and totally disrespectful. Could I please ask you to drop me a DM with the location of this so I can ensure the driver is reported. Kind regards Lisa
0
0
2
@AndrewTPearson
Hello
@AndrewTPearson
. We are truly sorry to hear that. To assist you, could you please send us a DM with your query and tracking number? Thank you, Alexandra
0
0
0
@stefanievedere
Hi, Stefanie. Thanks for reaching out to us. Could you please send us a DM with your tracking number, full name, current location, email address, and phone number so we can assist you? Thank you. Diogo
0
0
0
Hi Simon, thank you for getting back to us. If you could please send us a DM message with your tracking number, full name, current location, email address and phone number we will gladly assist you as soon as possible. Kind regards, Ingunn.
1
0
2
@jonee007
Hi, I am truly sorry to see this. Not very good advertising and truly disappointed with this. Social media is currently covered here in the UK but I would like to get this escalated to senior management.
1
0
0
@vetonthecorner
Hi, great comments. I would love to pass this onto the driver for you. Always good to get some great feedback. should you wish to please drop me a DM with the tracking number and I will ensure the post is passed over for the driver to see.
Have a great day
0
0
2
@WhatIsLoveJihyo
Hello
@WhatIsLoveJihyo
. Thank you for getting in touch with us. Could you please send us a DM so we may assist you? Thank you, Cláudia.
2
0
1
@yrnjulius
Hello Julius, we are sorry to hear that. Please be advised to send us a DM with the shipment's tracking number so we may check and assist. Best regards, Mariana.
2
0
0
@Johnpaulmc82480
Hello Johnpaul, we are sorry to hear that. Please be advised to send us a DM with the shipment's tracking number so we may check and assist. Best regards, Mariana.
0
0
1
@Vicky_MediVisas
Hi Victoria, If you need to book a shipment to Kosovo, please select the destination country as Serbia as our systems list Kosovo as part of Serbia.
Kind regards Liam.
0
1
2
@3KCIWNHOJ
Hi, I would like to assist you with this query. Please can you DM me the tracking number and the full delivery address for security purposes, so i can look into this further for you.
Kind regards Liam.
0
0
2
@harboureb
Hello
@harboureb
. Thank you for getting in touch with us. Could you please send us a DM so we may assist you? Thank you, Cláudia.
1
0
0
@GKunonga
Hi Godfrey, If Import taxes are needed once this arrives into Zimbabwe, someone will contact you to advise of the amount and how to make the payment. For further information please contact FedEx Zimbabwe using the link below:
0
2
2
@maeveehalpin_
Hi, I would like to assist you with this query. Please can you DM me your full delivery address for security purposes, so i can look into this further for you.
Kind regards Liam.
1
0
2
@That_Girl_ATCO
Hi, I would like to assist you with this query. Please can you DM me the tracking number and the full delivery address for security purposes, so i can look into this further for you.
Kind regards Liam.
1
0
2
Hello Tomas. In order to provide you the required assistance, could you please send us a DM with your tracking number, your full name, current location, email address and phone number so we can request our Local Team to contact and assist you on this matter? Regards, Alexandra
2
0
2
@octopaulie
Hello
@octopaulie
. Thank you for getting in touch with us. Could you please send us a DM so we may assist you? Thank you, Cláudia.
0
0
0
@Smacko_tv
Customer Service : 0825 886 887
Unfortunately social media is currently worked in the UK and we are unable to track these shipments. My apologies for any inconvenience caused to you. Regards Lisa
0
0
2
@dvlrnr
Hi Thomas, we’re extremely sorry to see this. So we can assist you, please confirm which country you wish to reach out to so I am able to advise how to make a formal complaint. Kindest regards Lisa
1
0
2
@thelittlevampyr
Hello
@thelittlevampyr
, please be advised we have replied to your DM. Thank you, Alexandra
0
0
0
@Benoit_53
Good Morning. I would like to look into this matter for you. Can I please ask you to drop me a DM with the tracking or invoice number, full name and address and I can then advise further for you. Kind Regards Lisa
1
0
2
@bmg_briza
Hello
@bmg_briza
, we are sorry to hear that. Please be advised to send us a DM with the shipment's tracking number so we may check and assist. Best regards, Mariana.
0
0
0
@hashluck
Hi, John. Thank you for reaching out. If you could please send us a DM with your tracking number, full name, current location, email address, and phone number, we will gladly assist you as soon as possible. Thank you. Diogo
1
0
1
@EmiLouPucci
Hi Emilia. I would like to help you with this if possible. Please drop me a DM with the tracking number and address. Kind Regards Lisa
0
0
2
@LibraryOfKym
Hello
@LibraryOfKym
. Thank you for getting in touch with us. Could you please send us a DM so we may assist you? Thank you, Cláudia.
0
0
0
@Break_de_chasse
Hello
@Break_de_chasse
, thank you for making contact. If you could please send us a DM we will gladly assist you as soon as possible. Thank you, Daniela.
0
0
0
@shoesandbasics
Hello Patti Santamaría, We appreciate your contact, for privacy and security reasons we reply to your private message box. Kind regards Susana
0
0
2
@deep_parikh
Hello Deep. Thank you for contacting us. We have responded to our DM. Kind regards, Diogo
3
0
2
@rich22222
Hello, i am sorry to hear this. If you wish to make a complaint please email details to FedExHelpUK
@fedex
.com Thank you
1
0
2
Hello, thank you for reaching out. We have responded to your DM. Kind regards, Mariana.
9
0
1
@iJoxh
Hi Josh, I would like to look into this matter for you. so I can advise further please follow me back and drop me a DM with the tracking number, full name and address. Thank you
0
0
1
@stormrosewriter
Hello
@stormrosewriter
, we apologize for the inconvenience caused. Can you please send us a DM so we may provide all the assistance needed? Kind regards, Débora
1
0
2
@rodadams46
Hi Rodney, Thanks very much for your kind comment i have passed this over to the depot for you now. Thanks again and have a lovely day.
0
0
1
@MasterWayne1230
Hello
@MasterWayne1230
, we appreciate your contact. Can you send a DM to FedExHelpEU? We will be glad to help you with your question. Kind regards Susana
0
0
1
@naokyneko
Hello, we are sorry to hear that. Please be advised to send us a DM with the shipment's tracking number so we may check and assist. Best regards, Mariana.
0
0
1
@Anthem1904
Hi
@Anthem1904
, thanks for reaching us. Could you please send us a DM with your tracking number, full name, current location, email address and phone number so we can assist you? Best regards, Debora
0
1
2
@offthegoalline
Hello
@offthegoalline
. We are truly sorry to hear that you are not having the best experience with our services. If you require assistance, please feel free to reach out to us through DM. Thank you, Cláudia.
0
0
0
@SamFromIJ
Hi, I would like to assist you with this query. Please can you DM me your full delivery address for security purposes, along with your contact number and email address in case i need to escalate this issue to a senior agent for you to chase up on.
- Liam.
0
0
2
@antoinedefcon
Hi, thanks for getting in touch. Can you please send us a private message so we may assist you? Kind regards, Jean
1
0
2
@mrshawndude1
Hello
@mrshawndude1
, thank you for reaching us. Could you please retry to send us a DM? Thank you, Cláudia.
0
0
0
@sssss61292782
Hello, we are sorry to hear that. Please be advised to send us a DM with the shipment's tracking number so we may check and assist. Best regards, Mariana.
1
0
0
@Brouzouhf
Hello Thank you for getting in touch. Could you please send us a DM your full name, current location, tracking number , email address and phone number so we can be able to assist best regards, Jean
2
0
2
@Peter_Oh_man
Hello Peter, we are sorry to hear that. Please be advised to send us a DM with the shipment's tracking number so we may check and assist. Best regards, Mariana.
1
0
2
@sheithpocalypse
Hi, thanks for getting in touch. Can you please send us a private message so we may assist you? Kind regards, Jean
1
0
2
@Kayybae_2
Hi, I would like to assist you with this query. Please can you DM me the tracking number and the full delivery address for security purposes, so i can look into this further for you.
Kind regards Liam.
0
0
2
@BugattiBeefCake
Hi Zoe, I would like to assist you with this query. Please can you DM me the tracking number and the full delivery address for security purposes, along with your email address and contact number in case i need to escalate this issue further for you.
Regards Liam.
1
0
2
@feli_sugise
Hi Feli, I would like to assist you with this query. Could you please DM your tracking number and the delivery address so i can look into this further for you.
Kind regards Liam.
1
0
2
@thelittlevampyr
Hello, we have just responded to your question. Thank you for contacting us. Best regards, Mariana.
0
0
0
@paisleysparks44
Hello Paisley, we are sorry to hear that. Please be advised to send us a DM with the shipment's tracking number so we may check and assist. Best regards, Mariana.
0
0
1
@mlexmcleod
Hello Robert, we are sorry to hear that. Please be advised to send us a DM with the shipment's tracking number so we may check and assist. Best regards, Mariana.
0
0
0
@ShaunPlatt
Hello
@ShaunPlatt
. Thank you for getting in touch with us. Could you please send us a DM so we may assist you? Thank you, Cláudia.
1
0
0