Dan Graham
@Dan3942
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Managing Director @northstarbuses - passionate about the bus industry, its people, and providing a quality customer experience.
Sunderland, UK
Joined November 2011
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Our 1980s-inspired rainbow bus, which is now a visual symbol for our 'One Team GNE' colleague and community network, has now been internally refurbished (featuring retro rainbow seat moquette, multi-coloured headrests & rainbow USB chargers). Returning to service tomorrow!🌈⚡️🚌
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We’re getting ready to launch the final instalment of X-lines. Introducing X9|X10... These premium coaches will be crucial to our success as we recover from COVID-19; providing a huge step change, delivering better comfort, reliability and accessibility for our passengers.💺⚡️🔊
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Always been a bit of a burning desire of mine to be the first operator to run a new series plate bus in service: here we are taking it to a new level tonight by running a ‘70’ plate bus at 00:01 on 1 September 2020, on a
@My_Metro
replacement bus service.
#BetterThanEver
⏰ 🚌
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Big week ahead, with the start of a 12-week long
@My_Metro
blockade between South Shields and Heworth - our smart Euro 6 buses will have free Wi-Fi and next stop audio-visual announcements. Final preparations today after months of planning, ahead of the big day on Monday!
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We’ve taken delivery of the UK’s first six-cylinder Daimler OM936 engined
@Wright_bus
StreetDeck here
@gonortheast
- to be trialled on all of our interurban ‘X’ routes to compare against the native four-cylinder OM934 examples. Sounds great - looking forward to having a drive!
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For 15 years, service 56 which runs between Sunderland and Newcastle has been operated by orange buses emblazoned in flowers under the 'Fab56' name. Today we revealed the replacement - cityrider - with the first newly-refurbished bus having now returned to service.
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STOP THE PRESSES! Our X1 goes X-lines from tomorrow, with the first two brand new
@Wright_bus
StreetDecks due to enter service from mid-morning. Enhancing the customer experience with green, clean and comfy buses.
#BetterThanEver
🚌💨 🍃
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Fantastic day celebrating the investment into 9 more VOLTRA electric buses here
@gonortheast
for our Quaycity Q3 route. Thanks to everyone that attended and made today possible - hugely proud moment which marks my first day in the position of Commercial Development Manager! ⚡️
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We're making buses in Consett
#betterthanever
as part of a £4.5m investment into new&refreshed buses for the town, following last year's £3.5m investment into building a new depot in Consett. The first 10 of 19 new buses will be launched tomorrow; be sure to share your photos!📸
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Today marks the start of something different, something bold, and something blue. 💫 💙 🩵
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The moment everyone has been waiting for: the big reveal of the first of our new high-spec
@gonortheast
@ADLbus
E200s! Here's a sneak-peek of the first one, signed off by the team today. The interior has been transformed by
@creatingdesire
- vast improvement for our passengers!
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Another fantastic day at
@ADLbus
today with the team from GNE & EY signing off the first of our new eco-friendly E400MMCs.
Amazing to see the huge improvements to our interior:
✅Retractable vandal screen
✅Next Stop A/V
✅Feet seat
✅Tables upstairs with USB & wireless chargers
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Around 80% of our buses are now fitted with ‘next stop’ audio-visual announcements. We’ve introduced a new, cleaner design with even more information for our customers, improving the customer experience and accessibility of our services. 🔊
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We're revealing our first refreshed new-look Connections4 bus today. It forms an integral part of our campaign to better promote the integration we have between our buses and other bus operators, Metro and Ferry, including through ticketing with Transfare & Network One. 🚌🚇⛴️🎫
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The UK's first 7.7-litre 6-cylinder Daimler OM936 engined
@Wright_bus
StreetDeck is entering service
@gonortheast
today, initially being used on service X1. It will be used on all of our interurban X-lines routes across the North East, being rotated between depots.🚌
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My aim for
@northstarbuses
was to combine the best bits of professional standards from large bus operations with the attention to detail, passion and entrepreneurial flair of the very best independent operators.
I’m so pleased to see this coming together and already very proud💙
⏳ FOUR WEEKS TO GO ⏳
In four weeks’ time, we’ll start operating our first local bus service contracts. We’re looking forward to welcoming you on board.
Here’s a little teaser of some of the buses joining our growing fleet, which are currently being prepared for service! 🥰
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It may be grey and rainy outside today, but I’m lighting up Easington Lane, Washington and Newcastle with my brand new
#BetterThanEver
bus, on its first day in service
@gonortheast
today - also showcasing the new style destination format with descender lettering.😍
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Good to look back and reflect on what's been another busy week. It was the final day of operation of a major Metro Replacement contract, we've repainted four more buses, and our first contract bus & coach hire double-deck bus has now been fully branded. All starts again tomorrow!
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Had a couple of hours down at our bodyshop/works facility today. Really good to see the impressive work going on. Here are just four examples of the newly refreshed buses we have down there at the moment, which will be returning to service very soon.
#BetterThanEver
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422 buses are in the process of being parked up, delicensed and put into temporary 'hibernation' - only the most fuel-efficient and reliable buses have been selected to run the reduced
#COVID19
schedules. Huge logistical exercise: colleagues are undertaking final movements today
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And at last, the big reveal... Star of the show in Gateshead today, turning many heads!
Introducing Northern Coaching! We're tidying up our fleet of PSVAR compliant coaches for use on rail replacement and contract operations into a series of retro liveries from North of England coach names with recent historical connections to GNE (+companies EY acquired in the 90s)
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Introducing big improvements today with the return to service of our first refreshed 'Crusader' buses on services 26/27 which deliver a 77% increase in seated capacity compared to the previous single-decks used, as well as air quality improvements (even more important right now!)
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Creating a strong local identity is more important than ever right now, as people rely on their local buses for their essential needs. Introducing “little pinks”, where we’re encouraging local people in Washington to ‘think pink’ for a sustainable way of travelling into town.
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Our first newly-painted light green X-lines Wright StreetDeck spread its wings this afternoon and flew up to Consett to be launched on Red Kite services X45/X46/X47 tomorrow. The new branding retains the Red Kite symbol, with some fun facts inside about this special iconic bird🦅
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With every year, electric technology improves and evolves. I was taken aback by how well the brand new
@MercedesBenz
eCitaro drove yesterday during a test drive. Really pleased that
@TheGoAheadGroup
have set out to transition to a full fleet of electric/hydrogen buses by 2035⚡️🍃
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So exciting to finally be announcing the launch of
@northstarbuses
’ first new services.
After months of hard work, my crew duties for July have been manually scheduled, drivers recruited, vehicles acquired and are now undergoing preparation for service.
It’s all go! 🤩
✨ NEW ROUTES COMING SOON ✨
Planning and preparation is well underway for the launch of our first new services.
Our shooting stars will soon be providing new links between Sunderland and South Tyneside, with a team of dedicated, friendly drivers.
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I resigned from my previous job earlier this year, and I am thrilled to be letting everyone know today that I have set up my own bus and coach operation. Trading as Northstar, I'll be leading the way with bespoke, high-quality transport solutions in the North East.
✨ HELLO FROM NORTHSTAR ✨
We’re the North East’s newest bus operator. Bringing a wealth of experience from other transport providers, we’ve set up Northstar to lead the way in bespoke, high-quality transport solutions.
👉
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Our Queen’s Platinum Jubilee bus has become even more poignant now - serving to highlight the record-breaking span of Her Majesty’s reign. We join the rest of the United Kingdom in mourning the death of Her Majesty The Queen. Rest in Peace
#QueenElizabeth
.
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And here's the big reveal, as promised last week! A modern take on the striking livery used on MCW Metrobuses back in the 1980s, with the colours used inkeeping with those used on our branded buses all across the region. It definitely turned a few heads this afternoon!
Check out our bus 6050 – now sporting a retro multi-coloured livery inspired by our 1985 'don't judge a bus by its colour' initiative to mark our work in bringing communities together, celebrating diversity, our pride in transport, colleagues and North East people. 🌈
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One of the rewarding perks of my job is getting to visit places and meet like-minded people all around the country in
@TheGoAheadGroup
. Lots of hard work going into the acquisition/loan of more vehicles to enable us to continue operating 70+ extra vehicles on school duplicates!🧑🎓
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From a 10k run this morning to a 1000km round trip drive, collecting convertible Volvo B7TL WVL43 from
@Go_Ahead_London
for a new life with
@gonortheast
🚌
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A beaming smile the size of the whole galaxy from the very proud driver of this
@northstarbuses
double-decker today…
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You’d be forgiven for thinking I’m currently in a Go-Ahead London bus depot… The
@SouthernVectis
@IsleOfWightFest
bus fleet is all ready to spring into action from tomorrow - excellent collaboration across
@TheGoAheadGroup
to deliver this high-profile event.
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A trip back to Scarborough Park & Ride on the first newly converted Euro 6 diesel Volvo B5 - now being trialled in service for live testing with
@EYBuses
prior to its return to
@gonortheast
. A comfortable ride, now with fewer emissions than when it was a Hybrid bus previously🍃
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And that’s a wrap! Thousands of bags transported from start to finish, runners cheered on from the sidelines, Elite athletes all transported, and over 6500 happy customers later, all our buses are now back at the depot… A fantastic team effort!
#GreatNorthRun
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Entering service tomorrow will be our first brand new Green Arrow bus, on service 97. Look out for it making its debut appearance and be sure to share your photos with us! 🚌🍃
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We've worked with our friends
@readcommercials
to bring a new lease of life to one of the pre-owned double-deck buses we acquired last year. It's part of our work to expand our contract bus and coach hire 'Northern Coaching' fleet. Vinyls to be added next. 👍
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First day back to work today after a fortnight on holiday - kicking off with a trip to see our friends
@gnwbus
in Manchester! Good to see the investment here to ensure compliance with the Manchester CAZ, and the improvements made at Queens Road to give it more a ‘Go-Ahead feel’👍🏻
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Hot on the heels of our StreetDeck delivery yesterday, today we received our first two new ADL Enviro400s. Following a £3.5m investment into the new Consett Depot last year; these clean, stylish and environmentally-friendly Euro 6 buses mark a major investment into the town.
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We're creating a new identity for our buses in Sunderland: a modern take on part of the company's history, Sunderland District Omnibus. Each of our services in Sunderland will have a unique colour with one shared name, making our product more attractive and easier to communicate.
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Two of the four Red Kite branded Volvo B9s have flew from their nests and arrived at their new home
@EYBuses
. A fine pair of buses that will be sorely missed by our colleagues from Consett Depot! Eerily quiet roads, but good to see people following
#stayathome
govt guidelines!
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Our first two freshly repainted and refurbished Tyne Valley 10 double-decks hit the roads today. These bright green/blue buses are sure to stand out! The white/orange stripe combo is in keeping with our X-lines buses which offer faster journey times between Newcastle & Hexham.🚌
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I’m on the Isle of Wight for the next two weeks; very impressive to see the fantastic effort going on behind the scenes
@SouthernVectis
to prepare for the
@IsleOfWightFest
this weekend. We’ve certainly got the weather for it - scorching hot! 🥵☀️
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Preparation underway with some fleet changes ready for September schools, now extra services are being provided to allow better social distancing for school children. A batch of dual-purpose seated OmniDekkas are transferring north, including the appropriately named Chris Moyes!
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Launch day today for our recently repainted and refurbished Volvo B7RLEs entering service on the Metrocentre Shuttle X66 service, each carrying a striking colour matching the brand of
@_Metrocentre
👍🏻
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Been another busy day today preparing for our September service changes. It's
#MapMonday
- here's a sneak preview of our new colour coordinated network map, including every service we operate across the region, which shows integration with other modes
@My_Metro
&
@ShieldsFerry
.
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Looking forward to the big reveal of our next bus which is undergoing repaint at The Works...
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Two years ago we launched our premium X-lines brand, encompassing all our interurban express 'X' routes. The X20, initially allocated Optare Solos, is now being upgraded to full-size single-decks. Our paintwork and Mercedes badges are glistening ready for the launch on Monday!😍
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A busy weekend here
@gonortheast
, where we have been preparing for our third dedicated vaccination shuttle bus which starts operation tomorrow. Great to be providing frequent and accessible transport for such an important cause, fully integrated with bus,
@My_Metro
& rail!🚌🏥💉
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Lots of hard work gone into our summer campaign this week, which aims to get more people back on bus as we emerge from the Covid-19 pandemic. We begin our summer saving fares campaign from Monday, and it will be complemented by a new look for Coaster next week too. Busy times!🚌
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Our brand new
@ADLbus
Enviro 400s - designed by
@creatingdesire
- are also due to enter service this week, bringing upgraded capacity, Wi-Fi & charging points to service X30, followed by an official launch this Sunday
@TanfieldRailway
where one of these buses will be displayed.
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Still lots of good feedback being received about our game-changing VOLTRA Yutong electric buses. With air quality such a huge discussion point at the moment, it's great we've been able to raise the profile of our electric buses by adopting the green strip on the number plates! ⚡️
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Preparation for our revitalised Washington network is well underway, with the first of our Little Pinks minibuses repainted, and the first of our Connections4 buses repainted and refurbished. Other improvements including creation of a printed area guides, are also in the works.👍🏻
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The X20 used to only run at peak times. Going from strength to strength, becoming part of the X-lines family in 2019 and revised to run all day Mon-Sat, it now provides cross-city links in Durham and runs Sundays too, with bigger buses being launched from tomorrow
#BetterThanEver
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Fantastic day
@PelicanYutong
today, checking out our brand new, zero-emission, and very futuristic
@YutongGlobal
electric buses. The countdown has begun. It's almost time to flip the switch.⏱️
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Our
@Wright_bus
6-cylinder StreetDeck has transferred to Riverside Depot, to be used on the very demanding and high-speed X9/X10 services, which operate between Newcastle and Middlesbrough, from today. It's had some work carried out to it and now runs at 62mph! 🚌💨
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We announced to colleagues earlier this week that we will be taking into our fleet 7 interdeck coaches from fellow Go-Ahead subsidiary
@OxfordBusCo
for the X9/10 routes. Ahead of their arrival, we’re looking into how we could raise the bar and further improve customer experience.
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A year ago today we launched the region's first electric buses and set off on a mission to deliver a 'bus of the future' experience. Over the last year they've covered nearly 300,000 miles, saving 180,000 litres of diesel & preventing 470,000kg of CO2 hitting the atmosphere!🍃⚡️
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End of another busy week here
@gonortheast
where we’ve battled snowy conditions in our day to day operation, and finalising preparation for the launch of X-lines on our X10 service from Monday. Lots of hard work from our engineers, Driver Training team, and contractors.👍🏻
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One happy doggo playing in the snow at Allenheads this morning. Good to see one of our Mercedes Citaro buses operating service 688 from Hexham too. Always impressed by the skill of our drivers from Hexham Depot, who are usually the first to experience the white stuff!🐶❄️
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It’s Wednesday, so we’re at the mid-point of a very busy week ahead of service changes coming into effect this Saturday. While the interdecks are being prepared for service
@HDTrim
, we’ll be using some temporary coaches on the X9/10 routes, from this weekend. Here’s the first!😍
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The four remaining Volvo B5TLs for service X21 (cascaded from services X9/X10) departed for repaint
@buscoachworld
yesterday, as part of our drive to improve reliability and standardise fleets in our depots. Will look like completely different buses when they come back!
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Wishing George Marshall, Depot Engineer at Washington, a very happy retirement after 52 years of service with us
@gonortheast
. A commendable achievement to work with one company for your entire career, and one for younger colleagues like me to aspire towards.🎉
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Lovely weather for a bit of coach driving. The interdecks are now going back home, prior to being returned off lease.
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An emotional day for me today, as colleagues wish me all the best for the future on my last full day
@gonortheast
. The team produced a wonderful photo album of my GNE life, starting 9 years ago when I was fresh out of school - I will forever be grateful. Thank you. ☺️🙏🏻
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Bling bling! Bigger and better buses coming soon to Durham Diamond 💎
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Meanwhile at our bodyshop facility in Gateshead; our generic Xlines bus is revealed, featuring iconic landmarks from all across the North East in its skyline. This one is due to enter service at Consett on the Xlines X30 next week, complementing the three new green Enviro400s.👌🏻
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Ending the week on a high here
@gonortheast
by revealing the first of our newly refreshed Country Ranger buses for services 8 and 78. Each bus will carry a different striking rear advertisement to promote the places on the route or features on board. 🌳🍃🌻
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The region’s buses today are being powered by a team of volunteer drivers -
@gonortheast
even have 17 drivers on Arriva North East routes in Northumberland, operating under contract to Nexus and Northumberland Council. If you’re out and about today, make sure to say thanks! 🚌 👍🏻
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A busy day at Consett today. Our X-lines Hybrids are now being pressed into service following repaint/refurbishment, and the Country Ranger continues to take over from Coast & Country with two further examples completed!
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Kicking off the new year by introducing live rail departures on all 200 of our buses with
@HanoverDisplays
‘next stop’ audio-visual announcements with TFT monitors across the fleet, on 32 different services passing rail stations across the region. More improvements soon! 🚌🚂
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Really pleased to see such great feedback about the introduction of coaches to our flagship X-lines X9/X10 Newcastle - Middlesbrough express routes. The interim fleet of tri-axle B11RT Levantes, introduced today pending delivery of the interdeck coaches, look absolutely great.👌
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The award for the most photographed bus in the region today goes to 6304 -
@gonortheast
's newly painted and branded
#xlines
Wright StreetDeck, for service X21. The iconic castles from the previous branding remain in the skyline, and on the next stop announcement commentary too!
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It’s going to be a warm one this weekend, so we’re going topless for the occasion!
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We’re getting ready for the new timetable being introduced to our Coast Road services in partnership with Arriva, from this weekend.
@liamhall24
is busy programming destination displays and next stop announcements today. 🚌
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Another busy, challenging and fun year, with plenty of proud moments: we've launched new & improved services, refreshed many services with new eye-catching brands, played our part in the Covid vaccination effort, and more. Here's to 2022! All the best.🎆🥂
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Heading back to ours! Great evening to drive the UK’s first newly converted Volvo B5 Hybrid back home to the North East, where it will provide greener and cleaner journeys for our passengers, now it is Euro 6. Just another reason
why we’re
#BetterThanEver
here
@gonortheast
. 🍃
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A few round trips on my favourite coloured X-lines bus this morning: always good to get a feel for what’s going on first hand! Our
@Ticketer_UK
machines have been updated today to include duty info, allowing tracking to be more accurate and making things easier for our drivers!👍🏻
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Arriving at Go North East today was a
@VolvoBusUK
@Plaxtoncoach
, here for a short stay and to be allocated to the high-profile X9/X10 services operating between Newcastle and Middlesbrough. It's a 53-seat step-free access coach, with a dedicated wheelchair bay.
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One of the biggest events in the diary for us
@gonortheast
is
#GreatNorthRun
- back after a few years’ break due to Covid. We have c.100 colleagues out and are working together with
@arrivanortheast
,
@StagecoachNE
&
@My_Metro
to deliver a better customer experience for runners!🏃♀️
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With the first six new StreetDecks now in service on the X-lines X1, it’s time for the Red Arrows to undergo a makeover.
#BetterThanEver
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End of an era today as Arriva Northumbria cease to run the jointly-operated 685 service from tomorrow. An example of North East history, and one of just a small number of such services left in the UK.
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I’m not just celebrating my birthday today, but also the fact I’ve been shortlisted for ‘Young Manager of the Year’ at the 2023
@UKBusAwards
!
Having joined
@gonortheast
and
@TheGoAheadGroup
in 2015, I’ve been in the industry for eight years now, and still love what I do. 🚌❤️
🎉 Exciting News! 🚌 We are thrilled to announce that Dan Graham from Go North East is a finalist for the prestigious Young Manager of the Year award at the UK Bus Awards. Congratulations to Dan! 🏆
#UKBusAwards
#BusWinners23
#MadeIt
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Smooth run down to Hull this morning - 5232 will be helping out for a while
@EYBuses
before transferring to
@plymouthbus
to assist with their expanding operation in Cornwall.
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An amazing atmosphere today among colleagues from all across
@TheGoAheadGroup
who are helping support the mobilisation of the
@gnwbus
#BeeNetwork
in Bolton and Wigan this weekend. It is a historic moment for Britain’s buses and I’m ‘buzzing’ to be a part of it! 🐝
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Our latest bus brand for Sunderland is looking kinda foxy (and it’s not the Schofe himself..!) 👴🏻🦊
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The bus industry is struggling with staff shortages, but as part of our ongoing recruitment campaign
@gonortheast
we have been trying new platforms to advertise for bus driver jobs - including a
@MetroUK
newspaper wrap on most buses across the region today & new crew van vinyls🚌
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