We’re the customer engagement platform for tech-savvy marketers. Email, push notifications, in-app, SMS, and webhooks: automated and powered by your data.
This just in! 🎉 We’ve acquired
@useparcel
, an email coding platform. We are ecstatic to join forces with Parcel to create the best email marketing experience available!
Join
@alphacolin
&
@theavigoldman
tomorrow for a Fireside Chat at 10 am PT:
has a new look!
Transforming customer communication with:
✨ New logomark embodies data-driven, customer-centricity, and forward momentum.
✨ Enhanced color palette, typography, and art direction.
Head over to our new website to see the changes:
Introducing Data Pipelines (CDP) 🎉 Get customer data to all the tools you use with just one integration. Say goodbye to data headaches and hello to better customer relationships! Sign up for early access and get a free CDP-only plan with 1 million
✨ Introducing Our New Look ✨
We're the same you know and love—we just refreshed our look. You'll start to see this reflected across the product and website in the coming months!
🔥👉 Invoice emails are an essential part of your business strategy. Keep the payments rolling in with a redesign. Learn more here:
#EmailMarketing
#bizstrategy
We recently got back from our annual retreat in Puerto Vallarta, Mexico! As a fully remote team, this week is essential for high-impact collaboration, bringing the team together, and unifying our vision for the year. 🤝
#companyretreat
#remotework
#teambuilding
After many months of work, we have some exciting news to share tomorrow! Make our Twitter your destination tomorrow. It will be one of the sources we’ll use to share all the details, so let’s plan to connect here!
🎊 We’re thrilled to share that made the 2023
@Deloitte
Technology Fast 500™ list, making us one of the fastest-growing companies in North America. 🏆
We are proud of our growth this year and are grateful to all of you for being an integral part of our
Our in-app messaging launches today for web and mobile! Combine and automate all communications (email, push, in-app, and SMS), from one platform, creating a frictionless customer experience.
First date idea: I show you that when you clean up your workspace and export duplicate attributes, you don't have to worry about sending the same message to the same person twice.
Dynamize your emails with AMP 🧨
Include interactive content directly in your emails! Now you don’t need to link readers out; they can RSVP to events, respond to surveys, or leave reviews directly in your email. Learn how:
#productupdates
#emailmarketing
Data silos can be a dizzying headache 🤯
Join us for an exclusive first look into our new CDP product, which empowers you to connect and unify all your data and tools. Tune in next Tuesday, May 23 as we pull back the curtain! 🪄
Register now:
Our new integration with
@zapier
will help you get even more done in Customer.io! We're pretty pumped about it. Use cases, tips, and tricks to get started:
Throughout
#Pride
month and always, we strive to acknowledge and celebrate not just the diversity and uniqueness of our team members, customers, and friends, but the inclusive practices that make us all better allies.
#happypride
from your friends at !
We will be using our platform to elevate black voices among our customers, partners, and organizations we support instead of posting our regular content on social media.
#elevatemelanatedvoices
🎉 🗣 BIG NEWS: We're excited to announce the Community Forum! For our customers and by our customers, jump in to ask questions, share tips, and learn from other users.
Our app is complex, so we're spending time reducing cognitive load caused by the nav's presence on every page by: 1) markedly different color, 2) grouping pages that are less visited, which leads to 3) fewer icons and less need for section headers
We shipped a highly requested feature, and drumroll please, you can now cancel in-progress newsletter sends if you need to stop the broadcast for any reason.
@pc4media
@louisnicholls_
@LenMarkidan
If
@CustomerIO
implements in app capabilities for SaaS companies, They’ll eat the market. You can literally do whatever you want, simple, basic and advanced stuff for email + SMS. With native CDP integrations. Crazy.
🏆 The
@G2dotcom
Spring 2023 results are in and we're thrilled to announce that has been named a Leader in Marketing Automation and Transactional Email, as well as a High Performer for Mobile Marketing!
Data Pipelines is now available for general access 🎉
Sign up for our new customer data platform (CDP) by August 24th and receive unlimited API calls through the end of the year. 👉
#cdp
#customerdataplatform
#datapipelines
New tool alert! 🚨 Scroll my email, a new free tool that creates a scrolling GIF from any email screenshot is live.
Perfect for presentations, or internal sharing!
We are happy to announce that has made the
@Inc
. 5000 Fastest Growing Private Companies in America list! 👏
We are honored to be a part of this, and can't wait for what's next for .
Check out the list here:
Just in: The State of Messaging Report ✨
Trends show multi-channel campaigns are key to unlocking opportunity in 2024 🔑
Discover how messaging evolved in 2023 and where it’s headed in the coming year.
Download the report:
We believe in transparent and honest pricing for email automation. Always. Starting at $150/month, you can estimate your plan costs on the number of users in your account. Get started:
That means taking steps like having meeting-free days on Nov. 3rd & 4th; no deadlines, launches, or promotions for election week; using mental health resources; and encouraging our team take time off as needed.
New! 🛎 You can now connect your forms 📝 to directly. This works for
@unbounce
,
@Instapage
, and
@squarespace
forms - and HTML forms you build from scratch, too! Read all about it:
Our product manager's favorite tools:
📈
@mixpanel
and
@fullstory
for doing quantitative and qualitative analysis of how users are interacting with our product.
💌
@CustomerIO
for reaching out to customers and
@Calendly
for scheduling calls with them.
📝
@NotionHQ
for sharing
We're celebrating
#GivingTuesday
here at Customer.io by highlighting two of our amazing customers -
@watsi
and
@dosomething
! Learn how each of these nonprofits uses storytelling to boost audience engagement (and how you can support their causes!):
Tune in this week for 3 best practices to eliminate 90% of deliverability issues. We’ll be joined by ’s deliverability expert, Mike Auldredge and his sidekick, Roscoe, the deliverability dog. Register here today:
We’ve got two lifecycle marketing experts from
@Lingopietv
and
@PeopleGroveCo
joining us next Thursday to share their tips and tricks on personalization, activation, and retention.
Register here:
☄️You can now send webhook broadcasts, in addition to email newsletters, push notification blasts, and bulk SMS. This is a handy way to trigger in-app messages and bulk-update external platforms with .
We’re thrilled to announce that John Schoenstein has joined as our new Chief Revenue Officer. 🎊 Get to know John and learn more about how he will play a pivotal role as we embark on our next phase of growth:
🚢 In the past month, we shipped several quality of life improvements for our customers - including making our Visual Workflow Builder faster and more space-efficient:
Wow! 🗣 We’re flattered to be included in FormKeep’s top 10 Zapier Apps. FormKeep is also one of the many form builders you can connect to your workspace!
@formkeep
This month, the team released a new interface for our data warehouse integrations, making it that much easier to export your customer engagement data into your analytics stack📈