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Charlotte Augst Profile
Charlotte Augst

@CharlotteAugst

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Voluntary and community sector leadership: Community is where health is created or undermined- it has to be part of the solution

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Joined February 2013
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@CharlotteAugst
Charlotte Augst
4 years
So this came through the letter box today. And it contains wise words from my amazing daughter.
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@CharlotteAugst
Charlotte Augst
3 years
My parents sent me a box with six bottles of wine for my birthday. Arrived in UK late July, but moved no further. Now this. Thank you, Brexit.
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@CharlotteAugst
Charlotte Augst
6 years
After you have seen your loved one getting a wash without being woken up, you will never describe a health care assistant as low skill.
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@CharlotteAugst
Charlotte Augst
4 years
I was interviewed by the very cool @trishgreenhalgh today - and I had a little star struck wobble, but then we had such a good chat. The cleverest people are sometimes also the most generous.
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@CharlotteAugst
Charlotte Augst
4 years
During one of my endless stream of team calls my 13yo son came in and got the washing basket. And this is what he then did. This makes me more proud than grade five piano or sats results ever did .
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@CharlotteAugst
Charlotte Augst
3 years
Decided to have a quiet little drink upon completion of all the chores. On my own. Before the single motherhood Christmas show commences. Merry Christmas!
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@CharlotteAugst
Charlotte Augst
1 year
In personal/professional news, I am pleased to be able to let you know that I am starting at @DiabetesUK as their next Director of Policy, Campaigns and Improvement in mid September.
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@CharlotteAugst
Charlotte Augst
5 years
So my daughter and I have written five things we have learned in the year since David died. Here is mine: And here is hers:
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@CharlotteAugst
Charlotte Augst
4 years
Tell me to shut up when all this beauty gets a bit annoying, but today we did Cadair Idris. And it was magical.
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@CharlotteAugst
Charlotte Augst
4 years
I want to go for a swim. And then I want to go to the little Portuguese Cafe and have a custard tart. Surrounded by people I don’t know and have no responsibility for. I want a bit of normal.
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@CharlotteAugst
Charlotte Augst
1 year
Painting my fence blue in the midst of winter was one of my better ideas.
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@CharlotteAugst
Charlotte Augst
5 years
At the end of a week like the one I just had, I really miss coming home to someone who says ‘well done, now rest’. David always understood that you can be proud and unsure and high and exhausted at the same time. 😢
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@CharlotteAugst
Charlotte Augst
3 years
Email from the school that there has been a man exposing himself to numerous girls after the school day. Girls are advised to be ‘mindful and careful’. I am so sick of this rubbish.
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@CharlotteAugst
Charlotte Augst
4 years
Probably really bad parenting, but I said last night that I sometimes miss adult company. And the 13yo replied: so you can drink beer and talk about tax returns? 😂😂 Still laughing the morning after...
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@CharlotteAugst
Charlotte Augst
3 years
I had a whole week off. I will have hundreds and hundreds (and hundreds) of emails tomorrow morning. I have walked and cooked and drank beer and done Yoga and gardened and I have not worked. It feels amazing. Bear with us as normal service resumes.
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@CharlotteAugst
Charlotte Augst
3 years
Memo to self - and all my strong but tired women friends and colleagues: you have been carrying a lot these last 22 months. More than your fair share. That’s why you are knackered, and that’s why you deserve to rest.
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@CharlotteAugst
Charlotte Augst
2 years
Same seems to be true for ambulances. They don’t come because they are striking or because they are stuck at hospital- undermines the claim that it’s the unions risking people’s lives.
@AyoCaesar
Ash Sarkar
2 years
When normal train service is only marginally less disrupted than days when the RMT is on strike, you've got to ask yourself what the fuck is going on with this country's infrastructure.
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@CharlotteAugst
Charlotte Augst
3 years
Having a PA for the first time in my life has made a massive difference to me returning to work after a week off. Our obsession with the so-called ‘front line’ neglects the contribution these enabling roles make.
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@CharlotteAugst
Charlotte Augst
4 years
Remote learning took one limp breath and died a predictable death in this house today 🙄. But my parenting success for the day is that someone other than me changed to a new loo roll. Unasked. Just did it. 👍🏻
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@CharlotteAugst
Charlotte Augst
1 year
Taking a quiet little moment to let it all sink in. This one is for single parents everywhere. Be proud. Mountains and parenting are best not embarked on by yourself, but that doesn't mean you don't end up having to climb on your own.
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@CharlotteAugst
Charlotte Augst
3 years
@ClareGerada I find the idea that patients should regularly travel dozens of miles to a hospital for a test that could be performed much closer to home so as not to inconvenience one set of health professionals (but obv another) mildly ludicrous.
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@CharlotteAugst
Charlotte Augst
4 years
A message from Duncan Selbie - Public health matters. I know Duncan to be a kind, supportive and creative leader. He was genuinely interested in how I was doing when David got ill and died. Many other leaders never bothered with those niceties.
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@CharlotteAugst
Charlotte Augst
4 years
At the end of my working day, I met a friend for a walk (I know, dark AND cold). My son installed a new printer and my daughter made dinner (egg and chips, but you know, it was great). I love my little family.
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@CharlotteAugst
Charlotte Augst
3 years
As far as midlife crisis purchases go, this is pretty wholesome, no?
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@CharlotteAugst
Charlotte Augst
3 years
I don’t really want to live in a country where hard working GPs are vilified and an MP is murdered while helping his constituents. Enough with the hate. Enough.
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@CharlotteAugst
Charlotte Augst
4 years
I feel conflicted: I do want to show my gratitude and solidarity for health and care workers. But I don’t want to endorse any notion that clapping for them compensates for bad decision making collectively or individually or for working conditions and low pay.
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@CharlotteAugst
Charlotte Augst
3 years
As part of our interviews for Head of Policy mat cover, we asked people which organisation's influencing work they admire. This is such a heart warming, affirming part of the interview. So I thought I'd share the joy. If your name comes up, congratulations!
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@CharlotteAugst
Charlotte Augst
3 years
Today I am having one of those days where I would quite like to be able to stop talking about £10-£20k worth of funding the whole bloody time, and get on with the business of leading this brilliant little organisation to its next impact.
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@CharlotteAugst
Charlotte Augst
5 years
Anyone notice anything? 😳
@JakeBerry
Sir Jake Berry
5 years
Welcoming (some!) of the new #BlueWall of northern Conservative MPs to Parliament tonight Working together we’ll hunt like a pack to get a brilliant deal for people across the #NorthernPowerhouse ! 💪🏻💪🏻
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@CharlotteAugst
Charlotte Augst
4 years
Ask cancer patients, kidney patients, mental health patients, people needing joint replacements or rehab about spare capacity. It does not exist. The NHS has enabled Covid care by taking healthcare away from people.
@alisonleary1
Prof Alison Leary 💙#ProtectNurse
4 years
Why do people keep saying there is spare NHS capacity? There is not spare NHS capacity There is a mechanism for coping with a surge in one particular kind of demand-at the expense of other service provision. The rate limiter is a skilled workforce.
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@CharlotteAugst
Charlotte Augst
5 years
We had a very sociable first anniversary - which was good- but it has been hard to find our feet again afterwards, as the three of us. Maybe we did this afternoon.
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@CharlotteAugst
Charlotte Augst
4 years
Dear patients and activists and charities and infrastructure organisations: if this Government decides to start another massive redisorganisation of NHS bodies, can we all agree to work together to STOP this utter waste of time and energy?
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@CharlotteAugst
Charlotte Augst
2 years
Because I know some of you would want to know (and everyone else is free to ignore ofc): my beautiful and clever tomcat died last night. He lived and loved on his terms. Which is quite the way it should be.
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@CharlotteAugst
Charlotte Augst
2 years
I am utterly convinced that the NHS could be much more productive than it is. But that productivity won’t be achieved by nurses or paramedics ‘working harder’. They need to work in a more functional, enabling context.
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@CharlotteAugst
Charlotte Augst
3 years
My wise 14 yo said last night that if you are the PM and you lie, you implicitly demand that dozens of other people lie too. For you. On your behalf… That is very true and very damaging.
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@CharlotteAugst
Charlotte Augst
3 years
For anyone who thinks positive discrimination and action on inclusion and equality has gone to far...
@WJames_Reuters
William James
3 years
Can't wait for this TikTok to drop
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@CharlotteAugst
Charlotte Augst
5 years
I wish I could vote tomorrow. I have paid tax here for decades and my children are little Brits. I have lived in London longer than in any other place in my life. YOU go and vote tomorrow. And make your vote COUNT.
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@CharlotteAugst
Charlotte Augst
2 years
It’s been lovely to say goodbye to people and I feel a bit embarrassed by how nice everyone was. Anyway. I can’t imagine I will stay clear of this platform, but maybe I can stop talking about funding for a bit.
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@CharlotteAugst
Charlotte Augst
5 years
My 14yo and I watched Little Women and cried so much, it was no longer decent. A perfect film about growing up and love and loss and wanting a place in the world. It should win all the prizes, but it won’t because it’s about women...
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@CharlotteAugst
Charlotte Augst
4 years
We have launched our new I statements 2020 today. And you can and should read the whole report here: We are having great conversations already about how to get them into practice. #WhatWeNeedNow
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@CharlotteAugst
Charlotte Augst
3 years
Don't feel the need to comment on wider meanings or implications. Just to say, I imagine being Queen is quite a lonely ticket. And being Queen without a partner must be even more so.
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@CharlotteAugst
Charlotte Augst
1 year
It’s been a year since this lovely man and I gave things a go, and to celebrate we climbed a hill and drank whiskey with friends. @chiefcommander @RachHBalham @SarahKyambi @GPodmalm
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@CharlotteAugst
Charlotte Augst
3 years
I don’t tend to get nervous about meeting important people, but feeling a teeny tiny bit edgy about having a conversation with Amanda Pritchard this morning.
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@CharlotteAugst
Charlotte Augst
5 months
Years and years of health policy based on the erroneous assumption that people needlessly use A&E. It makes me so angry. Start with the data, and stop blaming sick people for seeking help.
@HSJnews
Health Service Journal
5 months
A&Es not being overwhelmed by ‘low acuity’ patients, NHSE review finds
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@CharlotteAugst
Charlotte Augst
4 years
If someone asks me (come on, please do), what stops my sector from making a more strategic contribution, I will say that it is the layers of process and complexity we have to go through to get a £25k grant.
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@CharlotteAugst
Charlotte Augst
3 years
I am so bloody bored of doctors arguing about who works the hardest or has it the worst. Repeat after me: people living will ill health who can’t get the treatment and support they need deserve better than this panto.
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@CharlotteAugst
Charlotte Augst
6 years
So this all just seems bleeding impossible & then a nurse puts her hand on your arm & says ‘you are doing so well’. And it becomes possible.
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@CharlotteAugst
Charlotte Augst
3 years
So my day started with an early 8 am meeting and finished with a school parents meeting at 18:40. I spent 10 hours in online conversations with a 20 minute break for lunch. I refuse to believe that this is how we should live. #thingsgottachange
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@CharlotteAugst
Charlotte Augst
6 years
I hate that ppl providing hands on care are labelled ‘low skilled’. I couldn’t do it. I suspect many ppl working in policy couldn’t do it.
@profchrisham
Sir Chris Ham
6 years
But what about low skilled health and care workers on which we are so dependent? @MattHancock @sarahwollaston
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@CharlotteAugst
Charlotte Augst
5 years
This makes me rather emotional. Because it matters for people who don’t look like super models and don’t function like athletes, and because these charities subsumed their differences and came together. Hooray!
@RichmondGroupOC
The Richmond Group
5 years
Very excited that today 15 charities have come together to launch @undefeatable to support and inspire people with long term conditions to be active, thanks to @Sport_England and @TNLComFund #WeAreUndefeatable
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@CharlotteAugst
Charlotte Augst
4 years
I don't know about you, but I feel that we need to look after ourselves this long weekend, and then again look after each other in the weeks and months to come. It feels quite bleak out there, despite the spring sunshine. See you on the other side.
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@CharlotteAugst
Charlotte Augst
5 years
This weekend is a year since David died and I can’t be dealing with a massive march- but to everyone going: do an extra shout for me (and look out for a bunch of overexcited teens).
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@CharlotteAugst
Charlotte Augst
5 years
Update: my daughter says the photo could be a lot worse. 😂😂😂 but she also says it doesn’t matter because I know what I am talking about.👍🏻
@CommonsHealth
Health and Social Care Committee
5 years
For people to perceive the services to be coordinated, people who commission and deliver services need to understand what communities and individuals need, and the voluntary and community sector has a big role to play but they need to be around the table, says @CharlotteAugst
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@CharlotteAugst
Charlotte Augst
4 years
One of those days with literally five minutes for lunch, and I surface at 5:30 pm to find my son has played on the X Box for 7 (seven) hours without a break. Winning all the mothering awards today, clearly. 😔
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@CharlotteAugst
Charlotte Augst
2 years
You know a recipe works when it looks like this.
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@CharlotteAugst
Charlotte Augst
1 year
The whole reason why the NHS was set up in the first place, and for why it holds such a special place in people's understanding of what it means to live with illness and health in this country, is its promise of equality. 1/6
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@CharlotteAugst
Charlotte Augst
3 years
So this landed in my inbox last night and feels as welcome as a bout of recurring Covid symptoms. It is quite something to on the one hand aim to place charities beyond politics and on the other hand blatantly politicise the appointment process for the charity commission.
@OliverDowden
Oliver Dowden
3 years
Charities have a huge role to play in society. But they need to stick to their central purpose. My piece in today’s @Telegraph
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@CharlotteAugst
Charlotte Augst
4 years
Does anyone else think that @BolaOwolabi8 's arrival in this national role has made a big difference already? It all feels more coherent, action focused and inclusive. Hooray!
@BolaOwolabi8
Bola Owolabi
4 years
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@CharlotteAugst
Charlotte Augst
6 years
For once, I seem to have no words, so I am glad other people do. Nothing but love and gratefulness from me.
@Benjamin_P_Ward
Ben Ward
6 years
Human Rights Watch colleagues in London & around the world are grieving the loss of our colleague David Mepham. David had a sharp mind and a warm heart. Thank you David for your many contributions to the cause of human rights. I will miss you.
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@CharlotteAugst
Charlotte Augst
3 years
Have been struggling with how hard everything is recently. And today this arrived from the team. @NVTweeting -you really are the best.
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@CharlotteAugst
Charlotte Augst
4 years
Feeling energised and motivated from meeting @BolaOwolabi8 today- the new Director for (against!) Health Inequalities at @NHSEngland . Strong and relevant priorities for both of us- and much room to support each other. It will be great to work with you, Bola!
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@CharlotteAugst
Charlotte Augst
6 years
In the end, love is all there is. Not the most original insight ever. But if life teaches me anything right now, it’s this.
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@CharlotteAugst
Charlotte Augst
4 years
I am inundated with messages from charity colleagues who cannot believe that this is how the Government now make and communicate policy that directly impacts vulnerable people. And helplines will need to answer calls on Monday.
@simonavison
Simon Hewett-Avison
4 years
I must have missed something?! It’s now apparently ‘safe’ for people who are ‘extremely clinically vulnerable’ to go outside. Great to see clear comms as per usual 🙁🤦‍♂️
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@CharlotteAugst
Charlotte Augst
3 years
So football is FOR FANS, and we now get a FAN LED review of football. Could we now get a people and patient led review of healthcare? Given healthcare is for... you get the drift.
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@CharlotteAugst
Charlotte Augst
4 years
Tonight, ladies and gentlemen, I put my out of office on and it felt GOOD.
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@CharlotteAugst
Charlotte Augst
5 years
Tomorrow is my 15th wedding anniversary and the anniversary of David going into the hospice. Spending today near water.
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@CharlotteAugst
Charlotte Augst
5 years
Some days it doesn’t matter how well you do all the things (swim ✔️ coffee with friend ✔️ healthy food ✔️ good book ✔️) things are still shit. Can I have my David back now please?
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@CharlotteAugst
Charlotte Augst
3 years
On dating apps a surprising number of men headline with being able to catch a spider. As a woman who can catch spiders, frogs and mice and use an electric drill l am wondering what other skills are available?
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@CharlotteAugst
Charlotte Augst
4 years
Today I want a medal because I sorted out EU health insurance cards, postal voting, congestion and low emission charging, orthodontist, optician and a tutor. Honestly, where is the marching band, the balloons, the podium??
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@CharlotteAugst
Charlotte Augst
5 years
Bloody Europeans. Come here. Cook food. Pay tax. Confront terrorists. Defending the British way of life.
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@CharlotteAugst
Charlotte Augst
5 years
Laugh at pricks like you. Drink wine. Meet friends. Repeat.
@StefanMolyneux
Stefan Molyneux, MA
5 years
Women get mostly infertile at 40, but live to be 80. Without a family, what are you going to do with those 40 long long years?
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@CharlotteAugst
Charlotte Augst
1 year
I am so pleased to announce that I am joining @CompassWB as their Chair, working with their small, ambitious team to support the wellbeing of people in East London, Bedford and Luton, and to further the broader mission of @ELFT and @CompassWB for equality and social justice.
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@CharlotteAugst
Charlotte Augst
3 years
Watching Rory Stewart this morning, I feel the skill to perfect this year is to say devastating things without sounding angry or emotional. Not my natural way of operating, but so so powerful.
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@CharlotteAugst
Charlotte Augst
4 years
We need to ensure that the actual experiences of people living with ongoing health and care needs are understood as we make decisions about our way through this. #OurCovidVoices
@NVTweeting
National Voices
4 years
Today we launch #OurCovidVoices - a website where people living with health and care needs tell their stories about life in #Lockdown @PPLthinks @AyupDigital @MarkOneinFour @HealthFdn
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@CharlotteAugst
Charlotte Augst
2 years
I leave you with these wise words.
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@CharlotteAugst
Charlotte Augst
5 years
@SurreyAmps An Eton Mess.
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@CharlotteAugst
Charlotte Augst
5 years
Decidedly had enough of people today (even nice ones), so I did this instead. And now feel all #jenesaisquoi 💪
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@CharlotteAugst
Charlotte Augst
6 years
I think taking part in this has reconnected my daughter with some of her life energy more than any amount of grief counselling ever could.
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@CharlotteAugst
Charlotte Augst
2 years
I know things are hard for people working in the health service right now. But I would strongly recommend you stop Twitter slagging each other off and boasting how you refuse to do things for patients because ‘not your job’. We can see you, you know.
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@CharlotteAugst
Charlotte Augst
3 years
The NHS is at risk of becoming an emergency only service. This is the least sustainable way of running a health service and it will exacerbate inequalities.
@Voa1234
Victor Adebowale
3 years
Community staff diverted to inpatient care as absences bite via @hsjnews @NHSConfed_MHN
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@CharlotteAugst
Charlotte Augst
2 years
Saw GP Friday about a range of slightly worrying symptoms. Referral to Guys for ultrasound. Call from Guys same day, seen this morning. All clear. Everyone being kind and efficient.
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@CharlotteAugst
Charlotte Augst
4 years
A recognition of how hard we have all worked to put people at the centre during this crisis. 🍾 🎉
@NVTweeting
National Voices
4 years
Great to see our very own @CharlotteAugst in the @HSJnews : HSJ80: The most influential people in health.
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@CharlotteAugst
Charlotte Augst
3 years
Quite the week again... GCSE results (yeah!), four work bids (sigh), Covid tests and travel certificates (stressful). All going well we should sit in my parents’ garden tomorrow night. Wish us luck!
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@CharlotteAugst
Charlotte Augst
2 years
Right. Between us, the team have organised the whole trip, chaired three sessions, asked questions, networked networked networked, done an interview and recorded a podcast. ENOUGH.
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@CharlotteAugst
Charlotte Augst
2 years
@JayHulmePoet I remember you did this thread on the ‘side wound’ in old paintings of Jesus on the cross… found this on my wanders round London this weekend. Amazing no?
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@CharlotteAugst
Charlotte Augst
4 years
As we witness some NHS leaders getting carried away about the NHS finally getting digital and remote models of care, a stark reminder that answering the phone would be a good element to include in any care model.
@Anniecoops
Anne Cooper 💙
4 years
There is no reply from the hospital. The phone just rings and rings and no one answers. I feel guilty for being that person who makes the ward phone ring relentlessly. But there is no reply.
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@CharlotteAugst
Charlotte Augst
5 years
This. I see it as (part of) my job to lower the water levels around this ice berg so we understand it better.
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@CharlotteAugst
Charlotte Augst
2 years
We can make all the right decisions and still end up experiencing ‘bad things’. Because life is unfair sometimes. And not needing care is not a sign of moral superiority. THE END
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@CharlotteAugst
Charlotte Augst
4 years
Watching the news I have two thoughts: 1. Science really is the human’s super power. 2. But the other one is empathy. We need to super charge both to get back so many of the things we lost to this wretched virus.
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@CharlotteAugst
Charlotte Augst
7 months
Life is a tad tough at the mo... someone send me some flowers! But no card, intriguingly... THANK YOU, stranger/ friend.
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@CharlotteAugst
Charlotte Augst
3 years
Our cleaner left a note stating she has fed the cats. They are insisting this is not the case. 🤔
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@CharlotteAugst
Charlotte Augst
1 year
On this day when net immigration figures are being bandied about like insults, I’d like to put on the record how grateful I am for the doctors, nurses, carers, porters and administrators from all corners of the globe who looked after my family and me when we needed it.
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@CharlotteAugst
Charlotte Augst
6 years
Wedding anniversary in @trinityhospice . 14 years today. #liveeverymoment
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@CharlotteAugst
Charlotte Augst
4 years
I have no way of knowing whether this is safe, based on the evidence. But I do know that this is a shockingly cavalier way of telling vulnerable people what they can and can’t do.
@PaulBrandITV
Paul Brand
4 years
BREAKING: 2.2 million people who’ve been shielding can go outside for first time tomorrow. Either with members of household, or if they live alone to meet 1 person. PM says “I don’t underestimate just how difficult it has been for you...I want to pay tribute to your resilience”
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@CharlotteAugst
Charlotte Augst
4 years
One day, when we are back to getting drunk in the pub (imagine!), I will spill the beans on the likely and unlikely people who have found it in themselves to acknowledge that I am dealing with a lot. And those who haven’t. Because you know- it shows in the work they do, too.
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@CharlotteAugst
Charlotte Augst
3 years
What can us change makers learn from this? I wonder whether it’s about asking for precise, practical, achievable things. So much needs to change about food poverty- but @BootstrapCook made a whole lot of people less poor. Hat off.
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